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PUBLISHER: QKS Group | PRODUCT CODE: 1669157

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PUBLISHER: QKS Group | PRODUCT CODE: 1669157

Market Share and Forecast: Speech Analytics, 2023-2028, USA (Bundle of Two Reports)

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PAGES: 110 Pages
DELIVERY TIME: 1-2 business days
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This product includes two reports: Market Share and Market Forecast.

Market Share Description:

QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of below-average by 2028 in USA.

Despite the global surge in Speech Analytics adoption, the United States is experiencing a below-average growth rate in this sector. Factors contributing to this sluggish expansion include market saturation and the complexity of integrating Speech Analytics into existing IT infrastructures. Many U.S. organizations are still grappling with data privacy concerns and regulatory compliance, which hinder the seamless deployment of these solutions. Additionally, there is a noticeable hesitance among smaller enterprises to invest in advanced Speech Analytics technologies, primarily due to cost constraints and the perceived complexity of implementation. Consequently, the U.S. market for Speech Analytics is growing at a slower pace compared to other regions.

Quadrant Knowledge Solutions defines Speech Analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.

Market Forecast Description:

QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of below-average by 2028 in USA.

Looking ahead, the future of the speech analytics market in the United States presents a mixed outlook. While current growth rates are below average, there is potential for acceleration as technological advancements and AI integration continue to evolve. Innovations such as real-time analytics and enhanced natural language processing (NLP) capabilities could drive renewed interest and adoption. Moreover, the increasing emphasis on customer experience and the need for actionable insights from voice data may eventually compel more organizations to invest in speech analytics solutions. However, overcoming challenges related to data security, integration, and cost will be crucial for unlocking the market's full potential and achieving higher growth rates in the future.

Quadrant Knowledge Solutions defines speech analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.

Product Code: QKS-06563

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

  • Key Research Findings
  • Top Predictions
  • Top Trends
  • Market Summary

Chapter 02: Market Overview

  • Market Definition and Scope
  • Key Factors Impacting the Market
  • Drivers & Restraints

Chapter 03: Market Share Analysis

  • USA Market Share
  • USA Market Share by Industry Verticals
  • Market Share by Media & Entertainment
  • Market Share by Retail
  • Market Share by BFSI
  • Market Share by Travel & Hospitality
  • Market Share by Education
  • Market Share by Public Sector
  • Market Share by Healthcare & Life Science
  • Market Share by Automotive
  • Market Share by Food & Beverage
  • USA Market Share by Deployment Type
  • Market Share by Deployment Type: On prem
  • Market Share by Deployment Type: Cloud
  • USA Market Share by Customer Type
  • Market Share by SMB
  • Market Share by Large
  • Market Share by Enterprise

Chapter 04: Company Profile

  • Company Overview
  • Analyst Perspectives and Analysis

Chapter 05: Appendix

  • Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

  • Key Research Findings
  • Top Predictions
  • Top Trends
  • Market Summary
  • 02: Market Overview
  • Market Definition and Scope
  • Key Factors Impacting the Market
  • Drivers & Restraints

Chapter 03: Market Forecast Analysis

  • USA Market Forecast
  • USA Market Forecast by Industry Verticals
  • Market Forecast by Media & Entertainment
  • Market Forecast by Retail
  • Market Forecast by BFSI
  • Market Forecast by Travel & Hospitality
  • Market Forecast by Education
  • Market Forecast by Public Sector
  • Market Forecast by Healthcare & Life Science
  • Market Forecast by Automotive
  • Market Forecast by Food & Beverage
  • USA Market Forecast by Deployment Type
  • Market Forecast by Deployment Type: On prem
  • Market Forecast by Deployment Type: Cloud
  • USA Market Forecast by Customer Type
  • Market Forecast by SMB
  • Market Forecast by Large
  • Market Forecast by Enterprise

Chapter 04: Company Profile

  • Company Overview
  • Analyst Perspectives and Analysis

Chapter 05: Appendix

  • Research Methodologies
Product Code: QKS-06563

LIST OF FIGURES

Market Share:

  • Fig. 1 Market Share of Speech Analytics USA, 2023
  • Fig. 2 USA Market Share of Speech Analytics IT & Telecom Industry, 2023
  • Fig. 3 USA Market Share of Speech Analytics Banking & Financial Services Industry, 2023
  • Fig. 4 USA Market Share of Speech Analytics Insurance Industry, 2023
  • Fig. 5 USA Market Share of Speech Analytics Healthcare Industry, 2023
  • Fig. 6 USA Market Share of Speech Analytics Government & Public Sector, 2023
  • Fig. 7 USA Market Share of Speech Analytics Retail & eCommerce, 2023
  • Fig. 8 USA Market Share of Speech Analytics Manufacturing, 2023
  • Fig. 9 USA Market Share of Speech Analytics Hospitality, 2023
  • Fig. 10 USA Market Share of Speech Analytics On-premises Deployment, 2023
  • Fig. 11 USA Market Share of Speech Analytics Cloud Deployment, 2023
  • Fig. 12 USA Market Share of Speech Analytics SMB Customers, 2023
  • Fig. 13 USA Market Share of Speech Analytics Large Customers, 2023
  • Fig. 14 USA Market Share of Speech Analytics Enterprise Customers, 2023

Market Forecast:

  • Fig. 1 Market Forecast of Speech Analytics USA, 2024- 2028
  • Fig. 2 Market Forecast of Speech Analytics IT & Telecom Industry, 2024- 2028
  • Fig. 3 Market Forecast of Speech Analytics Banking & Financial Services Industry, 2023
  • Fig. 4 Market Forecast of Speech Analytics Insurance Industry, 2024- 2028
  • Fig. 5 Market Forecast of Speech Analytics Healthcare Industry, 2024- 2028
  • Fig. 6 Market Forecast of Speech Analytics Government & Public Sector, 2024- 2028
  • Fig. 7 Market Forecast of Speech Analytics Retail & eCommerce, 2024- 2028
  • Fig. 8 Market Forecast of Speech Analytics Manufacturing, 2024- 2028
  • Fig. 9 Market Forecast of Speech Analytics Hospitality, 2024- 2028
  • Fig. 10 Market Forecast of Speech Analytics On-premises Deployment, 2024- 2028
  • Fig. 11 Market Forecast of Speech Analytics Cloud Deployment, 2024- 2028
  • Fig. 12 Market Forecast of Speech Analytics SMB Customers, 2024- 2028
  • Fig. 13 Market Forecast of Speech Analytics Large Customers, 2024- 2028
  • Fig. 14 Market Forecast of Speech Analytics Enterprise Customers, 2024- 2028
Have a question?
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Jeroen Van Heghe

Manager - EMEA

+32-2-535-7543

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Christine Sirois

Manager - Americas

+1-860-674-8796

Questions? Please give us a call or visit the contact form.
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