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PUBLISHER: QKS Group | PRODUCT CODE: 1669156

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PUBLISHER: QKS Group | PRODUCT CODE: 1669156

Market Share and Forecast: Speech Analytics, 2023-2028, Western Europe (Bundle of Two Reports)

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PAGES: 110 Pages
DELIVERY TIME: 1-2 business days
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This product includes two reports: Market Share and Market Forecast.

Market Share Description:

QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of average by 2028 in Western Europe.

Western Europe is experiencing moderate growth in the speech analytics market, with a CAGR projected to be average by 2028. The region's growth is driven by the increasing emphasis on customer experience and the adoption of advanced technologies across various industries. Organizations in Western Europe are leveraging speech analytics to gain actionable insights from customer interactions and improve service delivery. However, market saturation and stringent data privacy regulations pose challenges to the seamless deployment of these solutions. Despite these obstacles, the speech analytics market in Western Europe continues to expand at a steady pace.

Quadrant Knowledge Solutions defines Speech Analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.

Market Forecast Description:

QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of average by 2028 in Western Europe.

The future of the speech analytics market in Western Europe presents a balanced outlook, with steady growth expected in the coming years. As businesses continue to prioritize customer experience and seek to leverage voice data for strategic decision-making, the demand for speech analytics solutions will persist. Innovations in AI and machine learning will enhance the capabilities of these solutions, making them more attractive to enterprises. However, overcoming challenges related to data security and regulatory compliance will be crucial for sustaining growth. Western Europe is well-positioned to maintain its role as a significant player in the global speech analytics market.

Quadrant Knowledge Solutions defines speech analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.

Product Code: QKS-06564

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

  • Key Research Findings
  • Top Predictions
  • Top Trends
  • Market Summary

Chapter 02: Market Overview

  • Market Definition and Scope
  • Key Factors Impacting the Market
  • Drivers & Restraints

Chapter 03: Market Share Analysis

  • Western Europe Market Share
  • Western Europe Market Share by Industry Verticals
  • Market Share by Media & Entertainment
  • Market Share by Retail
  • Market Share by BFSI
  • Market Share by Travel & Hospitality
  • Market Share by Education
  • Market Share by Public Sector
  • Market Share by Healthcare & Life Science
  • Market Share by Automotive
  • Market Share by Food & Beverage
  • Western Europe Market Share by Deployment Type
  • Market Share by Deployment Type: On prem
  • Market Share by Deployment Type: Cloud
  • Western Europe Market Share by Customer Type
  • Market Share by SMB
  • Market Share by Large
  • Market Share by Enterprise

Chapter 04: Company Profile

  • Company Overview
  • Analyst Perspectives and Analysis

Chapter 05: Appendix

  • Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

  • Key Research Findings
  • Top Predictions
  • Top Trends
  • Market Summary

Chapter 02: Market Overview

  • Market Definition and Scope
  • Key Factors Impacting the Market
  • Drivers & Restraints

Chapter 03: Market Forecast Analysis

  • Western Europe Market Forecast
  • Western Europe Market Forecast by Industry Verticals
  • Market Forecast by Media & Entertainment
  • Market Forecast by Retail
  • Market Forecast by BFSI
  • Market Forecast by Travel & Hospitality
  • Market Forecast by Education
  • Market Forecast by Public Sector
  • Market Forecast by Healthcare & Life Science
  • Market Forecast by Automotive
  • Market Forecast by Food & Beverage
  • Western Europe Market Forecast by Deployment Type
  • Market Forecast by Deployment Type: On prem
  • Market Forecast by Deployment Type: Cloud
  • Western Europe Market Forecast by Customer Type
  • Market Forecast by SMB
  • Market Forecast by Large
  • Market Forecast by Enterprise

Chapter 04: Company Profile

  • Company Overview
  • Analyst Perspectives and Analysis

Chapter 05: Appendix

  • Research Methodologies
Product Code: QKS-06564

LIST OF FIGURES

Market Share:

  • Fig. 1 Market Share of Speech Analytics Western Europe, 2023
  • Fig. 2 Western Europe Market Share of Speech Analytics IT & Telecom Industry, 2023
  • Fig. 3 Western Europe Market Share of Speech Analytics Banking & Financial Services Industry, 2023
  • Fig. 4 Western Europe Market Share of Speech Analytics Insurance Industry, 2023
  • Fig. 5 Western Europe Market Share of Speech Analytics Healthcare Industry, 2023
  • Fig. 6 Western Europe Market Share of Speech Analytics Government & Public Sector, 2023
  • Fig. 7 Western Europe Market Share of Speech Analytics Retail & eCommerce, 2023
  • Fig. 8 Western Europe Market Share of Speech Analytics Manufacturing, 2023
  • Fig. 9 Western Europe Market Share of Speech Analytics Hospitality, 2023
  • Fig. 10 Western Europe Market Share of Speech Analytics On-premises Deployment, 2023
  • Fig. 11 Western Europe Market Share of Speech Analytics Cloud Deployment, 2023
  • Fig. 12 Western Europe Market Share of Speech Analytics SMB Customers, 2023
  • Fig. 13 Western Europe Market Share of Speech Analytics Large Customers, 2023
  • Fig. 14 Western Europe Market Share of Speech Analytics Enterprise Customers, 2023

Market Forecast:

  • Fig. 1 Market Forecast of Speech Analytics Western Europe, 2024- 2028
  • Fig. 2 Market Forecast of Speech Analytics IT & Telecom Industry, 2024- 2028
  • Fig. 3 Market Forecast of Speech Analytics Banking & Financial Services Industry, 2023
  • Fig. 4 Market Forecast of Speech Analytics Insurance Industry, 2024- 2028
  • Fig. 5 Market Forecast of Speech Analytics Healthcare Industry, 2024- 2028
  • Fig. 6 Market Forecast of Speech Analytics Government & Public Sector, 2024- 2028
  • Fig. 7 Market Forecast of Speech Analytics Retail & eCommerce, 2024- 2028
  • Fig. 8 Market Forecast of Speech Analytics Manufacturing, 2024- 2028
  • Fig. 9 Market Forecast of Speech Analytics Hospitality, 2024- 2028
  • Fig. 10 Market Forecast of Speech Analytics On-premises Deployment, 2024- 2028
  • Fig. 11 Market Forecast of Speech Analytics Cloud Deployment, 2024- 2028
  • Fig. 12 Market Forecast of Speech Analytics SMB Customers, 2024- 2028
  • Fig. 13 Market Forecast of Speech Analytics Large Customers, 2024- 2028
  • Fig. 14 Market Forecast of Speech Analytics Enterprise Customers, 2024- 2028
Have a question?
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Jeroen Van Heghe

Manager - EMEA

+32-2-535-7543

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Christine Sirois

Manager - Americas

+1-860-674-8796

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