PUBLISHER: QKS Group | PRODUCT CODE: 1669164
PUBLISHER: QKS Group | PRODUCT CODE: 1669164
This product includes two reports: Market Share and Market Forecast.
QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of above-average by 2028 in Asia (Excluding Japan and China).
Asia (Excluding Japan and China) is witnessing robust growth in the speech analytics market, with an above-average CAGR expected by 2028. This growth is fueled by the rapid digitalization across the region and the rising importance of customer experience management. Businesses in Asia ex J& C are increasingly adopting speech analytics to gain deeper insights into customer interactions and improve service delivery. The supportive regulatory environment and government initiatives promoting digital transformation further bolster the market's expansion. Consequently, Asia ex J& C is emerging as a key player in the global speech analytics landscape.
Quadrant Knowledge Solutions defines Speech Analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.
QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of above average by 2028 in Asia (Excluding Japan and China).
The future of the speech analytics market in Asia (Excluding Japan and China looks bright, with continued growth expected in the coming years. As businesses increasingly prioritize customer experience and seek to leverage voice data for strategic decision-making, the demand for advanced speech analytics solutions is set to rise. The integration of AI and machine learning into speech analytics platforms will enhance their capabilities, making them more attractive to enterprises in the region. Additionally, the ongoing digital transformation and the adoption of cloud-based solutions will further drive market growth. Asia ex J& C is well-positioned to become a key growth region for the global speech analytics market.
Quadrant Knowledge Solutions defines speech analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.