PUBLISHER: QKS Group | PRODUCT CODE: 1669158
PUBLISHER: QKS Group | PRODUCT CODE: 1669158
Market Share and Forecast: Speech Analytics, 2023-2028, Middle East and Africa (Bundle of Two Reports)
This product includes two reports: Market Share and Market Forecast.
Market Share Description:
QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of above average by 2028 in Middle East and Africa.
The Middle East and Africa (MEA) are emerging as dynamic markets for speech analytics, with an above-average CAGR projected by 2028. The region's growth is driven by the increasing digitalization and the rising importance of customer experience management. Businesses in MEA are recognizing the value of speech analytics in gaining actionable insights from customer interactions, which can drive improvements in service delivery and operational efficiency. Additionally, government initiatives promoting digital transformation and the expansion of cloud services are making speech analytics solutions more accessible to organizations in the region, contributing to the market's robust growth.
Quadrant Knowledge Solutions defines Speech Analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.
Market Forecast Description:
QKS Group Reveals that Speech Analytics Market is Projected to Register a CAGR of above-average by 2028 in Middle East and Africa.
The future of the speech analytics market in the Middle East and Africa looks promising, with significant growth opportunities on the horizon. As digital transformation initiatives continue to gain momentum, more organizations are expected to adopt speech analytics to enhance their customer service capabilities and gain a competitive edge. The integration of AI and machine learning technologies will further augment the effectiveness of speech analytics solutions, driving higher adoption rates. Additionally, government initiatives aimed at promoting digital innovation and the increasing availability of cloud-based solutions will support the market's expansion. MEA is well-positioned to become a key growth region for the global speech analytics market.
Quadrant Knowledge Solutions defines speech analytics as a technology that analyzes customer conversations from live or recorded audio data to derive deep insights, trends, and metrics from each conversation. It uses AI technologies such as NLP, speech recognition, and transcription to evaluate agent performance, assess customer experience, and monitor organization-wide strengths and shortcomings in every voice interaction.
TABLE OF CONTENTS
Market Share:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Share Analysis
- Middle East and Africa Market Share
- Middle East and Africa Market Share by Industry Verticals
- Market Share by Media & Entertainment
- Market Share by Retail
- Market Share by BFSI
- Market Share by Travel & Hospitality
- Market Share by Education
- Market Share by Public Sector
- Market Share by Healthcare & Life Science
- Market Share by Automotive
- Market Share by Food & Beverage
- Middle East and Africa Market Share by Deployment Type
- Market Share by Deployment Type: On prem
- Market Share by Deployment Type: Cloud
- Middle East and Africa Market Share by Customer Type
- Market Share by SMB
- Market Share by Large
- Market Share by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
Market Forecast:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Forecast Analysis
- Middle East and Africa Market Forecast
- Middle East and Africa Market Forecast by Industry Verticals
- Market Forecast by Media & Entertainment
- Market Forecast by Retail
- Market Forecast by BFSI
- Market Forecast by Travel & Hospitality
- Market Forecast by Education
- Market Forecast by Public Sector
- Market Forecast by Healthcare & Life Science
- Market Forecast by Automotive
- Market Forecast by Food & Beverage
- Middle East and Africa Market Forecast by Deployment Type
- Market Forecast by Deployment Type: On prem
- Market Forecast by Deployment Type: Cloud
- Middle East and Africa Market Forecast by Customer Type
- Market Forecast by SMB
- Market Forecast by Large
- Market Forecast by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
LIST OF FIGURES
Market Share:
- Fig. 1 Market Share of Speech Analytics Middle East and Africa, 2023
- Fig. 2 Middle East and Africa Market Share of Speech Analytics IT & Telecom Industry, 2023
- Fig. 3 Middle East and Africa Market Share of Speech Analytics Banking & Financial Services Industry, 2023
- Fig. 4 Middle East and Africa Market Share of Speech Analytics Insurance Industry, 2023
- Fig. 5 Middle East and Africa Market Share of Speech Analytics Healthcare Industry, 2023
- Fig. 6 Middle East and Africa Market Share of Speech Analytics Government & Public Sector, 2023
- Fig. 7 Middle East and Africa Market Share of Speech Analytics Retail & eCommerce, 2023
- Fig. 8 Middle East and Africa Market Share of Speech Analytics Manufacturing, 2023
- Fig. 9 Middle East and Africa Market Share of Speech Analytics Hospitality, 2023
- Fig. 10 Middle East and Africa Market Share of Speech Analytics On-premises Deployment, 2023
- Fig. 11 Middle East and Africa Market Share of Speech Analytics Cloud Deployment, 2023
- Fig. 12 Middle East and Africa Market Share of Speech Analytics SMB Customers, 2023
- Fig. 13 Middle East and Africa Market Share of Speech Analytics Large Customers, 2023
- Fig. 14 Middle East and Africa Market Share of Speech Analytics Enterprise Customers, 2023
Market Forecast:
- Fig. 1 Market Forecast of Speech Analytics Middle East and Africa, 2024- 2028
- Fig. 2 Market Forecast of Speech Analytics IT & Telecom Industry, 2024- 2028
- Fig. 3 Market Forecast of Speech Analytics Banking & Financial Services Industry, 2023
- Fig. 4 Market Forecast of Speech Analytics Insurance Industry, 2024- 2028
- Fig. 5 Market Forecast of Speech Analytics Healthcare Industry, 2024- 2028
- Fig. 6 Market Forecast of Speech Analytics Government & Public Sector, 2024- 2028
- Fig. 7 Market Forecast of Speech Analytics Retail & eCommerce, 2024- 2028
- Fig. 8 Market Forecast of Speech Analytics Manufacturing, 2024- 2028
- Fig. 9 Market Forecast of Speech Analytics Hospitality, 2024- 2028
- Fig. 10 Market Forecast of Speech Analytics On-premises Deployment, 2024- 2028
- Fig. 11 Market Forecast of Speech Analytics Cloud Deployment, 2024- 2028
- Fig. 12 Market Forecast of Speech Analytics SMB Customers, 2024- 2028
- Fig. 13 Market Forecast of Speech Analytics Large Customers, 2024- 2028
- Fig. 14 Market Forecast of Speech Analytics Enterprise Customers, 2024- 2028
