PUBLISHER: Guidehouse Insights | PRODUCT CODE: 1469771
PUBLISHER: Guidehouse Insights | PRODUCT CODE: 1469771
Complex Rate Analytics - Customer Information Systems and Time-of-Use and Complex Rate Analytics: Global Market Analysis and Forecasts, 2023-2032
Time-varying pricing is becoming more widespread and a powerful driver due to the growing perception that it is a best practice. Multiple countries, including the US, are seeing a simultaneous shift toward more complex rate structures that effectively leverage the benefits of advanced metering infrastructure to deliver multi-pronged value streams for utilities and customers alike. From peak demand management and distributed energy resource (DER) optimization to energy affordability and customer satisfaction, new and advanced rate structures offer a logical mechanism for utilities to address the challenges of today and tomorrow.
While established customer care providers have enhanced their abilities to bill, model, and manage basic time-of-use (TOU) and net metering rate structures, significant gaps remain in legacy systems' ability to support complex rate design, shadow billing, automated billing, and hyper-personalized rate coaching and education. Complex rate engines and advanced disaggregation methods employed for TOU recommendations, DER program enrollment, and billing support offer a glimpse into new software capabilities that aim to scale this emerging field of energy analytics.
This Guidehouse Insights report examines the global marketplace for energy IT and OT software and services. It outlines the drivers and barriers behind the growing market for energy IT, OT, and data analytics solutions for five global markets: North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. It provides details on market sizing for the forecast period from 2023 through 2032, segmented by global region and technology segment.
Table of Contents
1. Executive Summary
- 1.1 Introduction
- 1.2 Report Scope
- 1.3 Global Forecast
2. Market Trends
- 2.1 Introduction
- 2.2 Market Drivers
- 2.2.1 Proliferation of Complex Rates
- 2.2.2 Legacy CIS Limitations
- 2.2.3 Peak Demand Management
- 2.2.4 Customer Satisfaction
- 2.2.5 Energy Affordability
- 2.2.6 Rate Design Complexities
- 2.2.7 Grid-Interactive DER
- 2.2.8 Contact Center Inefficiencies
- 2.2.9 Customer-Centric Regulatory Evolutions
- 2.3 Market Barriers
- 2.3.1 Lack of Education and Awareness
- 2.3.2 Regulatory Structures
- 2.3.3 Cloud Security
- 2.3.4 Lack of Utility Control
3. Industry Value Chain
- 3.1 Competitive Landscape
- 3.1.1 Complex Rate and Tariff Analytics
- 3.1.2 Enterprise CIS
- 3.1.3 HEM
- 3.2 Business Model Evolution
- 3.2.1 End-to-End Rates Engagement
- 3.2.2 CIS Enhancements
- 3.2.3 Software Pricing Models
- 3.2.4 Cloud and SaaS
4. Market Forecasts
- 4.1 Forecast Methodology
- 4.2 Market Forecast
- 4.2.1 North America
- 4.2.2 Europe
- 4.2.3 Asia Pacific
- 4.2.4 Latin America
- 4.2.5 Middle East & Africa
5. Conclusions and Recommendations
- 5.1 Conclusions and Recommendations
- 5.1.1 Three Key Takeaways
- 5.1.2 Energy Analytics Providers
- 5.1.3 Energy Companies
6. Acronym and Abbreviation List
7. Table of Contents
8. Table of Charts and Figures
9. Scope of Study
10. Sources, Methodology and Notes
List of Tables
- Complex Rate Analytics Spending by Region, World Markets: 2023-2032
- Total Utility Spending by Category, World Markets: 2023-2032
- Complex Rate Analytics Spending by Application, World Markets: 2023-2032
- Enterprise IT Spending by System, World Markets: 2023-2032
- Total Utility Spending by Category, North America: 2023-2032
- Complex Rate Analytics Spending by Application, North America: 2023-2032
- Enterprise IT Spending by System, North America: 2023-2032
- Total Utility Spending by Category, Europe: 2023-2032
- Complex Rate Analytics Spending by Application, Europe: 2023-2032
- Enterprise IT Spending by System, Europe: 2023-2032
- Total Utility Spending by Category, Asia Pacific: 2023-2032
- Complex Rate Analytics Spending by Application, Asia Pacific: 2023-2032
- Enterprise IT Spending by System, Asia Pacific: 2023-2032
- Total Utility Spending by Category, Latin America: 2023-2032
- Complex Rate Analytics Spending by Application, Latin America: 2023-2032
- Enterprise IT Spending by System, Latin America: 2023-2032
- Total Utility Spending by Category, Middle East & Africa: 2023-2032
- Complex Rate Analytics Spending by Application, Middle East & Africa: 2023-2032
- Enterprise IT Spending by System, Middle East & Africa: 2023-2032
Case Studies: Limitations of Legacy CIS
GridX Partnerships
State of CIS Providers' Support for Complex Rate Analytics
List of Figures
- Complex Rate Analytics Spending by Region, World Markets: 2023-2032
- Total Utility Spending by Category, World Markets: 2023-2032
- Total Utility Spending by Category, North America: 2023-2032
- Total Utility Spending by Category, Europe: 2023-2032
- Total Utility Spending by Category, Asia Pacific: 2023-2032
- Total Utility Spending by Category, Latin America: 2023-2032
- Total Utility Spending by Category, Middle East & Africa: 2023-2032
State Rankings, TOU, and Complex Rates Potential
Industry Value Chain
