Hotel Management Software Market By Type , By Hotel Type By Deployment Mode : Global Opportunity Analysis and Industry Forecast, 2024-2032

Description

Hotel Management Software Market

The hotel management software market was valued at $3.5 billion in 2023 and is projected to reach $5.9 billion by 2032, growing at a CAGR of 5.9% from 2024 to 2032.

Hotel management software is an application particularly designed to automate different tasks and facilitate effective communication in a hospitality institution. The elements included in the software are back-office, front-office, reservations, housekeeping, point of sale transactions, guest check-in & check-out, maintenance, and billing operations. The software serves as a promotion platform by enhancing customers' experiences via customer relationship marketing tailored specifically for hotel groups or independent hotels, resorts, motels, restaurants, bed & breakfasts (B&B), serviced apartments, and vacation rental homes.

Rapid expansion of the travel & tourism industry is a major driver for the hotel management software market. The software solutions support in managing large volumes of guests and elevate their experience. In addition, rise in the need for automation in day-to-day hotel activities is boosting the adoption of the hotel management software. Currently, the assimilation of cutting-edge technologies such as AI, predictive analytics, and the Internet of Things (IoT) is trending in the software landscape. These technologies are assisting the hotel owners in delivering customized experiences to their guests. Furthermore, the data from predictive analytics is expected to revolutionize the marketing strategies of hospitality institutions, leading to operational improvements and increase in revenue generation.

However, implementation of the software requires high upfront & maintenance costs and demands periodic training of all the employees working in the hospitality institution. These factors limit the expansion of the hotel management software market. PwC released a report in 2023 which stated that around 40% of small hotels were unable to shift toward digitalization due to financial constraints. In addition, the threat of cyberattacks and data breaches significantly restrains the development of the market. Cybersecurity Ventures, a website providing information on cybersecurity topics, predicts cybercrime damages to reach $10.5 trillion annually by 2025.

Segment Review

The hotel management software market is segmented into type, hotel type, deployment mode, and region. On the basis of type, the market is divided into hotel operation management system, integrated security system, hotel building automation system, guest service management system, and integrated communication technology solutions. Depending on hotel type, it is classified into business hotels, heritage & boutique hotels, and resorts & spas. As per deployment mode, it is bifurcated into on-premise and cloud. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key Findings

On the basis of type, the hotel operation management system segment held the highest market share in 2023.

Depending on hotel type, the business hotels segment accounted for a high share in the market in 2023.

As per deployment mode, the on-premise segment dominated the market in 2023.

Region wise, North America was the highest revenue generator in 2023.

Competition Analysis

The major players operating in the global hotel management software market include Oracle Corporation, Infor, Protel Hotelsoftware GmbH, Sabre, ASSD, Delta Software, eZee FrontDesk, Cloudbeds, Guestline Ltd, and NEC Corporation. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships, to strengthen their foothold in the competitive market.

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Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)

Industry life cycle assessment, by region
Product Benchmarking / Product specification and applications
Product Life Cycles
Scenario Analysis & Growth Trend Comparison
Technology Trend Analysis
Go To Market Strategy
Market share analysis of players by products/segments
New Product Development/ Product Matrix of Key Players
Pain Point Analysis
Regulatory Guidelines
Strategic Recommendations
Additional company profiles with specific to client's interest
Additional country or region analysis- market size and forecast
Brands Share Analysis
Criss-cross segment analysis- market size and forecast
Expanded list for Company Profiles
Historic market data
Market share analysis of players at global/region/country level
SWOT Analysis

Key Market Segments

By Type

Hotel Operation Management System
Integrated Security System
Hotel Building Automation System
Guest Service Management System
Integrated Communication Technology Solutions

By Hotel Type

Business Hotels
Heritage and Boutique Hotels
Resorts and Spas

By Deployment Mode

On-Premise
Cloud

By Region

North America
- U.S.
- Canada
Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
LAMEA
- Latin America
- Middle East
- Africa

Key Market Players:

Oracle Corporation
Infor
Protel Hotelsoftware GmbH
Sabre
ASSD
delta software
eZee FrontDesk
Cloudbeds
Guestline Ltd
NEC Corporation

Product Code: A08315

CHAPTER 1: INTRODUCTION

1.1. Report Description
1.2. Key Market Segments
1.3. Key Benefits
1.4. Research Methodology
- 1.4.1. Primary Research
- 1.4.2. Secondary Research
- 1.4.3. Analyst Tools and Models

CHAPTER 2: EXECUTIVE SUMMARY

2.1. CXO Perspective

CHAPTER 3: MARKET LANDSCAPE

3.1. Market Definition and Scope
3.2. Key Findings
- 3.2.1. Top Investment Pockets
- 3.2.2. Top Winning Strategies
3.3. Porter's Five Forces Analysis
- 3.3.1. Bargaining Power of Suppliers
- 3.3.2. Threat of New Entrants
- 3.3.3. Threat of Substitutes
- 3.3.4. Competitive Rivalry
- 3.3.5. Bargaining Power among Buyers
3.4. Market Dynamics
- 3.4.1. Drivers
- 3.4.2. Restraints
- 3.4.3. Opportunities

CHAPTER 4: HOTEL MANAGEMENT SOFTWARE MARKET, BY TYPE

4.1. Market Overview
- 4.1.1 Market Size and Forecast, By Type
4.2. Hotel Operation Management System
- 4.2.1. Key Market Trends, Growth Factors and Opportunities
- 4.2.2. Market Size and Forecast, By Region
- 4.2.3. Market Share Analysis, By Country
4.3. Integrated Security System
- 4.3.1. Key Market Trends, Growth Factors and Opportunities
- 4.3.2. Market Size and Forecast, By Region
- 4.3.3. Market Share Analysis, By Country
4.4. Hotel Building Automation System
- 4.4.1. Key Market Trends, Growth Factors and Opportunities
- 4.4.2. Market Size and Forecast, By Region
- 4.4.3. Market Share Analysis, By Country
4.5. Guest Service Management System
- 4.5.1. Key Market Trends, Growth Factors and Opportunities
- 4.5.2. Market Size and Forecast, By Region
- 4.5.3. Market Share Analysis, By Country
4.6. Integrated Communication Technology Solutions
- 4.6.1. Key Market Trends, Growth Factors and Opportunities
- 4.6.2. Market Size and Forecast, By Region
- 4.6.3. Market Share Analysis, By Country

CHAPTER 5: HOTEL MANAGEMENT SOFTWARE MARKET, BY HOTEL TYPE

5.1. Market Overview
- 5.1.1 Market Size and Forecast, By Hotel Type
5.2. Business Hotels
- 5.2.1. Key Market Trends, Growth Factors and Opportunities
- 5.2.2. Market Size and Forecast, By Region
- 5.2.3. Market Share Analysis, By Country
5.3. Heritage And Boutique Hotels
- 5.3.1. Key Market Trends, Growth Factors and Opportunities
- 5.3.2. Market Size and Forecast, By Region
- 5.3.3. Market Share Analysis, By Country
5.4. Resorts And Spas
- 5.4.1. Key Market Trends, Growth Factors and Opportunities
- 5.4.2. Market Size and Forecast, By Region
- 5.4.3. Market Share Analysis, By Country

CHAPTER 6: HOTEL MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT MODE

6.1. Market Overview
- 6.1.1 Market Size and Forecast, By Deployment Mode
6.2. On-Premise
- 6.2.1. Key Market Trends, Growth Factors and Opportunities
- 6.2.2. Market Size and Forecast, By Region
- 6.2.3. Market Share Analysis, By Country
6.3. Cloud
- 6.3.1. Key Market Trends, Growth Factors and Opportunities
- 6.3.2. Market Size and Forecast, By Region
- 6.3.3. Market Share Analysis, By Country

CHAPTER 7: HOTEL MANAGEMENT SOFTWARE MARKET, BY REGION

7.1. Market Overview
- 7.1.1 Market Size and Forecast, By Region
7.2. North America
- 7.2.1. Key Market Trends and Opportunities
- 7.2.2. Market Size and Forecast, By Type
- 7.2.3. Market Size and Forecast, By Hotel Type
- 7.2.4. Market Size and Forecast, By Deployment Mode
- 7.2.5. Market Size and Forecast, By Country
- 7.2.6. U.S. Hotel Management Software Market
  - 7.2.6.1. Market Size and Forecast, By Type
  - 7.2.6.2. Market Size and Forecast, By Hotel Type
  - 7.2.6.3. Market Size and Forecast, By Deployment Mode
- 7.2.7. Canada Hotel Management Software Market
  - 7.2.7.1. Market Size and Forecast, By Type
  - 7.2.7.2. Market Size and Forecast, By Hotel Type
  - 7.2.7.3. Market Size and Forecast, By Deployment Mode
7.3. Europe
- 7.3.1. Key Market Trends and Opportunities
- 7.3.2. Market Size and Forecast, By Type
- 7.3.3. Market Size and Forecast, By Hotel Type
- 7.3.4. Market Size and Forecast, By Deployment Mode
- 7.3.5. Market Size and Forecast, By Country
- 7.3.6. UK Hotel Management Software Market
  - 7.3.6.1. Market Size and Forecast, By Type
  - 7.3.6.2. Market Size and Forecast, By Hotel Type
  - 7.3.6.3. Market Size and Forecast, By Deployment Mode
- 7.3.7. Germany Hotel Management Software Market
  - 7.3.7.1. Market Size and Forecast, By Type
  - 7.3.7.2. Market Size and Forecast, By Hotel Type
  - 7.3.7.3. Market Size and Forecast, By Deployment Mode
- 7.3.8. France Hotel Management Software Market
  - 7.3.8.1. Market Size and Forecast, By Type
  - 7.3.8.2. Market Size and Forecast, By Hotel Type
  - 7.3.8.3. Market Size and Forecast, By Deployment Mode
- 7.3.9. Italy Hotel Management Software Market
  - 7.3.9.1. Market Size and Forecast, By Type
  - 7.3.9.2. Market Size and Forecast, By Hotel Type
  - 7.3.9.3. Market Size and Forecast, By Deployment Mode
- 7.3.10. Spain Hotel Management Software Market
  - 7.3.10.1. Market Size and Forecast, By Type
  - 7.3.10.2. Market Size and Forecast, By Hotel Type
  - 7.3.10.3. Market Size and Forecast, By Deployment Mode
- 7.3.11. Rest of Europe Hotel Management Software Market
  - 7.3.11.1. Market Size and Forecast, By Type
  - 7.3.11.2. Market Size and Forecast, By Hotel Type
  - 7.3.11.3. Market Size and Forecast, By Deployment Mode
7.4. Asia-Pacific
- 7.4.1. Key Market Trends and Opportunities
- 7.4.2. Market Size and Forecast, By Type
- 7.4.3. Market Size and Forecast, By Hotel Type
- 7.4.4. Market Size and Forecast, By Deployment Mode
- 7.4.5. Market Size and Forecast, By Country
- 7.4.6. China Hotel Management Software Market
  - 7.4.6.1. Market Size and Forecast, By Type
  - 7.4.6.2. Market Size and Forecast, By Hotel Type
  - 7.4.6.3. Market Size and Forecast, By Deployment Mode
- 7.4.7. Japan Hotel Management Software Market
  - 7.4.7.1. Market Size and Forecast, By Type
  - 7.4.7.2. Market Size and Forecast, By Hotel Type
  - 7.4.7.3. Market Size and Forecast, By Deployment Mode
- 7.4.8. India Hotel Management Software Market
  - 7.4.8.1. Market Size and Forecast, By Type
  - 7.4.8.2. Market Size and Forecast, By Hotel Type
  - 7.4.8.3. Market Size and Forecast, By Deployment Mode
- 7.4.9. Australia Hotel Management Software Market
  - 7.4.9.1. Market Size and Forecast, By Type
  - 7.4.9.2. Market Size and Forecast, By Hotel Type
  - 7.4.9.3. Market Size and Forecast, By Deployment Mode
- 7.4.10. South Korea Hotel Management Software Market
  - 7.4.10.1. Market Size and Forecast, By Type
  - 7.4.10.2. Market Size and Forecast, By Hotel Type
  - 7.4.10.3. Market Size and Forecast, By Deployment Mode
- 7.4.11. Rest of Asia-Pacific Hotel Management Software Market
  - 7.4.11.1. Market Size and Forecast, By Type
  - 7.4.11.2. Market Size and Forecast, By Hotel Type
  - 7.4.11.3. Market Size and Forecast, By Deployment Mode
7.5. LAMEA
- 7.5.1. Key Market Trends and Opportunities
- 7.5.2. Market Size and Forecast, By Type
- 7.5.3. Market Size and Forecast, By Hotel Type
- 7.5.4. Market Size and Forecast, By Deployment Mode
- 7.5.5. Market Size and Forecast, By Country
- 7.5.6. Latin America Hotel Management Software Market
  - 7.5.6.1. Market Size and Forecast, By Type
  - 7.5.6.2. Market Size and Forecast, By Hotel Type
  - 7.5.6.3. Market Size and Forecast, By Deployment Mode
- 7.5.7. Middle East Hotel Management Software Market
  - 7.5.7.1. Market Size and Forecast, By Type
  - 7.5.7.2. Market Size and Forecast, By Hotel Type
  - 7.5.7.3. Market Size and Forecast, By Deployment Mode
- 7.5.8. Africa Hotel Management Software Market
  - 7.5.8.1. Market Size and Forecast, By Type
  - 7.5.8.2. Market Size and Forecast, By Hotel Type
  - 7.5.8.3. Market Size and Forecast, By Deployment Mode

CHAPTER 8: COMPETITIVE LANDSCAPE

8.1. Introduction
8.2. Top Winning Strategies
8.3. Product Mapping of Top 10 Player
8.4. Competitive Dashboard
8.5. Competitive Heatmap
8.6. Top Player Positioning, 2023

CHAPTER 9: COMPANY PROFILES

9.1. Oracle Corporation
- 9.1.1. Company Overview
- 9.1.2. Key Executives
- 9.1.3. Company Snapshot
- 9.1.4. Operating Business Segments
- 9.1.5. Product Portfolio
- 9.1.6. Business Performance
- 9.1.7. Key Strategic Moves and Developments
9.2. Infor
- 9.2.1. Company Overview
- 9.2.2. Key Executives
- 9.2.3. Company Snapshot
- 9.2.4. Operating Business Segments
- 9.2.5. Product Portfolio
- 9.2.6. Business Performance
- 9.2.7. Key Strategic Moves and Developments
9.3. Protel Hotelsoftware Gmbh
- 9.3.1. Company Overview
- 9.3.2. Key Executives
- 9.3.3. Company Snapshot
- 9.3.4. Operating Business Segments
- 9.3.5. Product Portfolio
- 9.3.6. Business Performance
- 9.3.7. Key Strategic Moves and Developments
9.4. Sabre
- 9.4.1. Company Overview
- 9.4.2. Key Executives
- 9.4.3. Company Snapshot
- 9.4.4. Operating Business Segments
- 9.4.5. Product Portfolio
- 9.4.6. Business Performance
- 9.4.7. Key Strategic Moves and Developments
9.5. ASSD
- 9.5.1. Company Overview
- 9.5.2. Key Executives
- 9.5.3. Company Snapshot
- 9.5.4. Operating Business Segments
- 9.5.5. Product Portfolio
- 9.5.6. Business Performance
- 9.5.7. Key Strategic Moves and Developments
9.6. Delta Software
- 9.6.1. Company Overview
- 9.6.2. Key Executives
- 9.6.3. Company Snapshot
- 9.6.4. Operating Business Segments
- 9.6.5. Product Portfolio
- 9.6.6. Business Performance
- 9.6.7. Key Strategic Moves and Developments
9.7. EZee FrontDesk
- 9.7.1. Company Overview
- 9.7.2. Key Executives
- 9.7.3. Company Snapshot
- 9.7.4. Operating Business Segments
- 9.7.5. Product Portfolio
- 9.7.6. Business Performance
- 9.7.7. Key Strategic Moves and Developments
9.8. Cloudbeds
- 9.8.1. Company Overview
- 9.8.2. Key Executives
- 9.8.3. Company Snapshot
- 9.8.4. Operating Business Segments
- 9.8.5. Product Portfolio
- 9.8.6. Business Performance
- 9.8.7. Key Strategic Moves and Developments
9.9. Guestline Ltd
- 9.9.1. Company Overview
- 9.9.2. Key Executives
- 9.9.3. Company Snapshot
- 9.9.4. Operating Business Segments
- 9.9.5. Product Portfolio
- 9.9.6. Business Performance
- 9.9.7. Key Strategic Moves and Developments
9.10. NEC Corporation
- 9.10.1. Company Overview
- 9.10.2. Key Executives
- 9.10.3. Company Snapshot
- 9.10.4. Operating Business Segments
- 9.10.5. Product Portfolio
- 9.10.6. Business Performance
- 9.10.7. Key Strategic Moves and Developments