Hotel Management Software Market Size, Share, Trends, Industry Analysis Report: By Type, Deployment, End Users, and Region

Description

List of Tables

The global hotel management software market size is expected to reach USD 8,828.69 million by 2034, according to a new study by Polaris Market Research. The report "Hotel Management Software Market Size, Share, Trends, Industry Analysis Report: By Type, Deployment (On-Premises, Cloud, and Hybrid), End Users, and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Market Forecast, 2025 - 2034" gives a detailed insight into current market dynamics and provides analysis on future market growth.

The hotel management software market has witnessed significant growth in recent years, driven by the global expansion of the hospitality industry, evolving customer expectations, and the increasing adoption of digital solutions. This software is designed to streamline and automate various operational aspects of hotel management, from room reservations and guest check-ins to staff management, inventory control, and financial reporting. Hotel management software enables businesses to improve operational efficiency, enhance the guest experience, and drive profitability by providing centralized and efficient solutions.

The proliferation of online travel agencies (OTAs) and booking platforms has changed the way guests interact with hotels. Hotels integrated software that allows real-time updates of room availability, pricing, and promotions to remain competitive. Hotel management software often includes channel management capabilities that enable seamless connectivity with OTAs, ensuring consistency across platforms and reducing the risk of overbooking or missed opportunities.

The rapid advancement of technology is driving the hotel management software market. Cloud-based platforms, artificial intelligence (AI), and machine learning (ML) are being integrated into software solutions to offer predictive analytics, personalized guest experiences, and automated operations. Cloud-based systems, in particular, have gained popularity due to their flexibility, scalability, and cost-effectiveness, enabling hotels to manage operations remotely and adapt to changing business needs.

Hotel Management Software Market Report Highlights

Based on type, the central reservation segment is expected to experience substantial growth over the forecast period due to the growing importance of real-time connectivity and streamlined booking processes.

The property management segment, in terms of type, held the largest market share in 2024 due to its crucial role in streamlining hotel operations and ensuring efficient resource utilization.

In terms of deployment, the cloud segment dominated the hotel management software market in 2024 owing to its unparalleled flexibility, scalability, and cost-efficiency.

In the global market, the hotel management software market in North America held the highest revenue share in 2024 due to its advanced technological infrastructure, high adoption of digital solutions, and well-established hospitality industry.

Asia Pacific hotel management software market is expected to witness a significant CAGR over the forecast period due to its expanding hospitality industry and rapid digital transformation.

Some of the global key market players are Agilysys NV LLC, StayNTouch, RoomRaccoon, SAP SE, Oracle, Microsoft, Cloudbeds, Hotelogix, Maestro PMS, and Mews Systems

Polaris Market Research has segmented the hotel management software market report based on type, deployment, end users, and region:

By Type Outlook (Revenue, USD Million, 2020 - 2034)

Property Management
Customer Relationship Management (CRM)
Central Reservation
Channel Management
Event Management
Inventory Management
Point-of-Sale
Revenue Management
Others

By Deployment Outlook (Revenue, USD Million, 2020 - 2034)

On-premises
Cloud
Hybrid

By End Users Outlook (Revenue, USD Million, 2020 - 2034)

Hotels
Resorts
Hostels
Restaurants and Bars
Others

By Regional Outlook (Revenue, USD Million, 2020 - 2034)

North America
US
Canada
Europe
Germany
France
UK
Italy
Spain
Netherlands
Russia
Rest of Europe
Asia Pacific
China
Japan
India
Malaysia
South Korea
Indonesia
Australia
Vietnam
Rest of Asia Pacific
Middle East & Africa
Saudi Arabia
UAE
Israel
South Africa
Rest of Middle East & Africa
Latin America
Mexico
Brazil
Argentina
Rest of Latin America

Product Code: PM1676

1. Introduction

1.1. Report Description
- 1.1.1. Objectives of the Study
- 1.1.2. Market Scope
- 1.1.3. Assumptions
1.2. Stakeholders

2. Executive Summary

2.1. Market Highlights

3. Research Methodology

3.1. Overview
- 3.1.1. Data Mining
3.2. Data Source
- 3.2.1. Primary Source
- 3.2.2. Secondary Source

4. Global Hotel Management Software Market Insights

4.1. Hotel Management Software Market - Market Snapshot
4.2. Hotel Management Software Market Dynamics
- 4.2.1. Drivers and Opportunities
  - 4.2.1.1. Growing Tourism Worldwide
  - 4.2.1.2. Rising Adoption of Smartphone Across the Globe
- 4.2.2. Restraints and Challenges
  - 4.2.2.1. High Complexity and large setup cost
4.3. Porter's Five Forces Analysis
- 4.3.1. Bargaining Power of Suppliers (Moderate)
- 4.3.2. Threats of New Entrants: (Low)
- 4.3.3. Bargaining Power of Buyers (Moderate)
- 4.3.4. Threat of Substitute (Moderate)
- 4.3.5. Rivalry among existing firms (High)
4.4. PESTEL Analysis
4.5. Hotel Management Software Market Trends
4.6. Value Chain Analysis
4.7. COVID-19 Impact Analysis

5. Global Hotel Management Software Market, by Type

5.1. Key Findings
5.2. Introduction
- 5.2.1. Global Hotel Management Software Market, by Type, 2020-2034 (USD Million)
5.3. Property Management
- 5.3.1. Global Hotel Management Software Market, by Property Management, by Region, 2020-2034 (USD Million)
5.4. Customer Relationship Management (CRM)
- 5.4.1. Global Hotel Management Software Market, by Customer Relationship Management (CRM), by Region, 2020-2034 (USD Million)
5.5. Central Reservation
- 5.5.1. Global Hotel Management Software Market, by Central Reservation, by Region, 2020-2034 (USD Million)
5.6. Channel Management
- 5.6.1. Global Hotel Management Software Market, by Channel Management, by Region, 2020-2034 (USD Million)
5.7. Event Management
- 5.7.1. Global Hotel Management Software Market, by Event Management, by Region, 2020-2034 (USD Million)
5.8. Inventory Management
- 5.8.1. Global Hotel Management Software Market, by Inventory Management, by Region, 2020-2034 (USD Million)
5.9. Point-of-Sale
- 5.9.1. Global Hotel Management Software Market, by Point-of-Sale, by Region, 2020-2034 (USD Million)
5.10. Others
- 5.10.1. Global Hotel Management Software Market, by Others, by Region, 2020-2034 (USD Million)

6. Global Hotel Management Software Market, by Deployment

6.1. Key Findings
6.2. Introduction
- 6.2.1. Global Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
6.3. On-premises
- 6.3.1. Global Hotel Management Software Market, by On-premises, by Region, 2020-2034 (USD Million)
6.4. Cloud
- 6.4.1. Global Hotel Management Software Market, by Cloud, by Region, 2020-2034 (USD Million)
6.5. Hybrid
- 6.5.1. Global Hotel Management Software Market, by Hybrid, by Region, 2020-2034 (USD Million)

7. Global Hotel Management Software Market, by End Users

7.1. Key Findings
7.2. Introduction
- 7.2.1. Global Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
7.3. Hotels
- 7.3.1. Global Hotel Management Software Market, by Hotels, by Region, 2020-2034 (USD Million)
7.4. Resorts
- 7.4.1. Global Hotel Management Software Market, by Resorts, by Region, 2020-2034 (USD Million)
7.5. Hostels
- 7.5.1. Global Hotel Management Software Market, by Hostels, by Region, 2020-2034 (USD Million)
7.6. Restaurants and Bars
- 7.6.1. Global Hotel Management Software Market, by Restaurants and Bars, by Region, 2020-2034 (USD Million)
7.7. Others
- 7.7.1. Global Hotel Management Software Market, by Others, by Region, 2020-2034 (USD Million)

8. Global Hotel Management Software Market, by Geography

8.1. Key Findings
8.2. Introduction
- 8.2.1. Hotel Management Software Market Assessment, By Geography, 2020-2034 (USD Million)
8.3. Hotel Management Software Market - North America
- 8.3.1. North America: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
- 8.3.2. North America: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
- 8.3.3. North America: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.3.4. Hotel Management Software Market - U.S.
  - 8.3.4.1. U.S.: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.3.4.2. U.S.: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.3.4.3. U.S.: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.3.5. Hotel Management Software Market - Canada
  - 8.3.5.1. Canada: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.3.5.2. Canada: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.3.5.3. Canada: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
8.4. Hotel Management Software Market - Europe
- 8.4.1. Europe: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
- 8.4.2. Europe: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
- 8.4.3. Europe: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.4. Hotel Management Software Market - UK
  - 8.4.4.1. UK: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.4.2. UK: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.4.3. UK: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.5. Hotel Management Software Market - France
  - 8.4.5.1. France: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.5.2. France: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.5.3. France: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.6. Hotel Management Software Market - Germany
  - 8.4.6.1. Germany: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.6.2. Germany: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.6.3. Germany: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.7. Hotel Management Software Market - Italy
  - 8.4.7.1. Italy: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.7.2. Italy: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.7.3. Italy: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.8. Hotel Management Software Market - Spain
  - 8.4.8.1. Spain: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.8.2. Spain: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.8.3. Spain: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.9. Hotel Management Software Market - Netherlands
  - 8.4.9.1. Netherlands: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.9.2. Netherlands: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.9.3. Netherlands: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.10. Hotel Management Software Market - Russia
  - 8.4.10.1. Russia: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.10.2. Russia: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.10.3. Russia: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.4.11. Hotel Management Software Market - Rest of Europe
  - 8.4.11.1. Rest of Europe: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.4.11.2. Rest of Europe: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.4.11.3. Rest of Europe: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
8.5. Hotel Management Software Market - Asia Pacific
- 8.5.1. Asia Pacific: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
- 8.5.2. Asia Pacific: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
- 8.5.3. Asia Pacific: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.4. Hotel Management Software Market - China
  - 8.5.4.1. China: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.4.2. China: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.4.3. China: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.5. Hotel Management Software Market - India
  - 8.5.5.1. India: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.5.2. India: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.5.3. India: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.6. Hotel Management Software Market - Malaysia
  - 8.5.6.1. Malaysia: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.6.2. Malaysia: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.6.3. Malaysia: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.7. Hotel Management Software Market - Japan
  - 8.5.7.1. Japan: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.7.2. Japan: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.7.3. Japan: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.8. Hotel Management Software Market - Indonesia
  - 8.5.8.1. Indonesia: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.8.2. Indonesia: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.8.3. Indonesia: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.9. Hotel Management Software Market - South Korea
  - 8.5.9.1. South Korea: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.9.2. South Korea: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.9.3. South Korea: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.10. Hotel Management Software Market - Australia
  - 8.5.10.1. Australia: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.10.2. Australia: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.10.3. Australia: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.5.11. Hotel Management Software Market - Rest of Asia Pacific
  - 8.5.11.1. Rest of Asia Pacific: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.5.11.2. Rest of Asia Pacific: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.5.11.3. Rest of Asia Pacific: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
8.6. Hotel Management Software Market - Middle East & Africa
- 8.6.1. Middle East & Africa: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
- 8.6.2. Middle East & Africa: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
- 8.6.3. Middle East & Africa: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.6.4. Hotel Management Software Market - Saudi Arabia
  - 8.6.4.1. Saudi Arabia: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.6.4.2. Saudi Arabia: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.6.4.3. Saudi Arabia: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.6.5. Hotel Management Software Market - UAE
  - 8.6.5.1. UAE: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.6.5.2. UAE: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.6.5.3. UAE: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.6.6. Hotel Management Software Market - Israel
  - 8.6.6.1. Israel: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.6.6.2. Israel: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.6.6.3. Israel: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.6.7. Hotel Management Software Market - South Africa
  - 8.6.7.1. South Africa: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.6.7.2. South Africa: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.6.7.3. South Africa: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.6.8. Hotel Management Software Market - Rest of Middle East & Africa
  - 8.6.8.1. Rest of Middle East & Africa: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.6.8.2. Rest of Middle East & Africa: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.6.8.3. Rest of Middle East & Africa: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
8.7. Hotel Management Software Market - Latin America
- 8.7.1. Latin America: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
- 8.7.2. Latin America: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
- 8.7.3. Latin America: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.7.4. Hotel Management Software Market - Mexico
  - 8.7.4.1. Mexico: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.7.4.2. Mexico: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.7.4.3. Mexico: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.7.5. Hotel Management Software Market - Brazil
  - 8.7.5.1. Brazil: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.7.5.2. Brazil: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.7.5.3. Brazil: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.7.6. Hotel Management Software Market - Argentina
  - 8.7.6.1. Argentina: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.7.6.2. Argentina: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.7.6.3. Argentina: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)
- 8.7.7. Hotel Management Software Market - Rest of Latin America
  - 8.7.7.1. Rest of Latin America: Hotel Management Software Market, by Type, 2020-2034 (USD Million)
  - 8.7.7.2. Rest of Latin America: Hotel Management Software Market, by Deployment, 2020-2034 (USD Million)
  - 8.7.7.3. Rest of Latin America: Hotel Management Software Market, by End Users, 2020-2034 (USD Million)

9. Competitive Landscape

9.1. Expansion and Acquisition Analysis
- 9.1.1. Expansion
- 9.1.2. Acquisitions
9.2. Partnerships/Collaborations/Agreements/Exhibitions

10. Company Profiles

10.1. Agilysys NV LLC
- 10.1.1. Company Overview
- 10.1.2. Financial Performance
- 10.1.3. Product Benchmarking
- 10.1.4. Recent Development
10.2. StayNTouch
- 10.2.1. Company Overview
- 10.2.2. Financial Performance
- 10.2.3. Product Benchmarking
- 10.2.4. Recent Development
10.3. RoomRaccoon
- 10.3.1. Company Overview
- 10.3.2. Financial Performance
- 10.3.3. Product Benchmarking
- 10.3.4. Recent Development
10.4. Oracle
- 10.4.1. Company Overview
- 10.4.2. Financial Performance
- 10.4.3. Product Benchmarking
- 10.4.4. Recent Development
10.5. Microsoft
- 10.5.1. Company Overview
- 10.5.2. Financial Performance
- 10.5.3. Product Benchmarking
- 10.5.4. Recent Development
10.6. Cloudbeds
- 10.6.1. Company Overview
- 10.6.2. Financial Performance
- 10.6.3. Product Benchmarking
- 10.6.4. Recent Development
10.7. Hotelogix
- 10.7.1. Company Overview
- 10.7.2. Financial Performance
- 10.7.3. Product Benchmarking
- 10.7.4. Recent Development
10.8. Maestro PMS
- 10.8.1. Company Overview
- 10.8.2. Financial Performance
- 10.8.3. Product Benchmarking
- 10.8.4. Recent Development
10.9. Mews Systems
- 10.9.1. Company Overview
- 10.9.2. Financial Performance
- 10.9.3. Product Benchmarking
- 10.9.4. Recent Development
10.10. SAP SE
- 10.10.1. Company Overview
- 10.10.2. Financial Performance
- 10.10.3. Product Benchmarking
- 10.10.4. Recent Development