PUBLISHER: The Business Research Company | PRODUCT CODE: 1707119
PUBLISHER: The Business Research Company | PRODUCT CODE: 1707119
Unmanned stores, also known as automated or cashier-less stores, are retail establishments that function without traditional human cashiers or checkout counters. These stores utilize advanced technologies such as computer vision, sensors, and artificial intelligence to monitor items selected by customers and automatically process payments through digital systems.
The main types of unmanned stores include fully automated and semi-automated self-service kiosks. Fully automated stores use technologies such as RFID, sensors, cloud computing, and IoT to manage inventory, track purchases, and enable seamless transactions without human assistance. Payment methods can be cashless or include cash, and the offerings encompass various solutions and services. Deployment can be indoor or outdoor, and these stores serve a range of end-user industries including hospitality and restaurants, health and pharmaceuticals, fast-moving consumer goods, and other sectors.
The unmanned stores market research report is one of a series of new reports from The Business Research Company that provides unmanned stores market statistics, including unmanned stores industry global market size, regional shares, competitors with an unmanned stores market share, detailed unmanned stores market segments, market trends, and opportunities, and any further data you may need to thrive in the unmanned stores industry. This unmanned stores market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The unmanned stores market size has grown exponentially in recent years. It will grow from $86.26 billion in 2024 to $116 billion in 2025 at a compound annual growth rate (CAGR) of 34.5%. The growth in the historic period can be attributed to the implementation of self-checkout kiosks in supermarkets and retail stores, growing consumer preference for quick and easy shopping experiences, increasing interest in contactless shopping and payment options, rising labor costs and the need to optimize operational efficiency, reduce reliance on human labor.
The unmanned stores market size is expected to see exponential growth in the next few years. It will grow to $376.12 billion in 2029 at a compound annual growth rate (CAGR) of 34.2%. The growth in the forecast period can be attributed to the expansion of e-commerce giants, development of smart cities incorporating unmanned retail solutions, availability of high-speed internet, supply chain integration, last-mile delivery innovations, and focus on energy-efficient and sustainable retail solutions. Major trends in the forecast period include enhanced artificial intelligence algorithms, advances in computer vision technology, real-time inventory tracking, focusing on data privacy and security, and eco-friendly solutions.
The growth of the unmanned stores market is expected to be driven by the increasing popularity of e-commerce. E-commerce, which involves buying and selling goods or services online, is becoming more popular due to its convenience, extensive product range, and the ability to shop anytime and from anywhere. This trend is pushing the development of unmanned stores as consumers increasingly seek seamless, automated, and convenient shopping experiences. For example, in May 2024, the United States Census Bureau reported that U.S. retail e-commerce sales reached $289.2 billion in the first quarter of 2024, marking a 2.1% increase from the fourth quarter of 2023. During the same period, total retail sales grew by 1.5%, with e-commerce sales accounting for 15.9% of total retail sales. Thus, the rise in e-commerce is fueling the expansion of the unmanned stores market.
Leading companies in the unmanned stores market are focusing on advanced technologies, such as RFID-enabled micro-stores, to stay competitive. RFID-enabled micro-stores are small retail spaces that use radio frequency identification (RFID) technology to streamline operations, improve inventory management, and enhance the shopping experience. For instance, in May 2022, Selfly Store, a vending machine provider based in Finland, introduced a new series of intelligent cabinets for automated, unmanned retail. These cabinets use RFID, sensors, cloud computing, and IoT technologies to offer convenient solutions for meals and snacks in hotels, offices, and other locations. The series includes Selfly Fresh for room-temperature items, Selfly Cool for refrigerated goods, and Selfly Frozen for frozen products.
In January 2022, Missfresh Ltd., a grocery company based in China, acquired Zailouxia for an undisclosed amount. This acquisition is aimed at expanding Missfresh's market presence and enhancing its logistics capabilities by leveraging Zailouxia's expertise. Zailouxia operates an unmanned convenience store in China, and the acquisition is expected to improve supply chain management and technological advancements for Missfresh.
Major companies operating in the unmanned stores market are Amazon.com Inc., Alibaba Group Holding Limited, 7-Eleven Inc., Panasonic Holdings Corporation, Toshiba Corporation, Trigo Group, Scandit AG, Zippin, Delfi Technologies, Accel Robotics Corporation, Turck Vilant Systems Oy, AiFi Inc., Sensei LLC, SandStar, Wheelys, PIXEVIA, Grabango, MishiPay Ltd., Pick and GO, Cloudpick AI
North America was the largest region in the unmanned stores market in 2024. The regions covered in the unmanned stores market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the unmanned stores market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The unmanned stores market includes revenues earned by entities by providing services such as inventory management, customer analytics, and security systems. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Unmanned Stores Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on unmanned stores market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for unmanned stores ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The unmanned stores market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.