Retail Operations Software Global Market Report 2025

Description

Retail operations software encompasses a category of software applications meticulously crafted to streamline and oversee diverse operational facets within retail businesses. These software solutions are customized to address the distinctive requirements of retailers, facilitating efficient management of inventory, sales, customer relationships, and other fundamental operations.

The primary types of retail operations software include cloud-based and web-based solutions. Cloud-based retail operations software entails a centralized system hosted on remote servers and accessed via the internet, empowering retailers to effectively manage inventory, sales, CRM, and analytics from any location. These solutions typically offer flexible pricing models, including subscriptions and one-time licenses, catering to a spectrum of enterprises ranging from large corporations to small and medium-sized businesses.

The retail operations software market research report is one of a series of new reports from The Business Research Company that provides retail operations software market statistics, including retail operations software industry global market size, regional shares, competitors with a retail operations software market share, detailed retail operations software market segments, market trends and opportunities, and any further data you may need to thrive in the retail operations software industry. This retail operations software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The retail operations software market size has grown strongly in recent years. It will grow from $1.3 billion in 2024 to $1.39 billion in 2025 at a compound annual growth rate (CAGR) of 6.8%. The growth in the historic period can be attributed to demand for efficiency and automation, rise of omni-channel retailing, focus on customer experience, scalability and flexibility, and competitive differentiation.

The retail operations software market size is expected to see strong growth in the next few years. It will grow to $1.79 billion in 2029 at a compound annual growth rate (CAGR) of 6.5%. The growth in the forecast period can be attributed to growth of multi-channel retailing, focus on customer relationship management, compliance with regulatory standards, and efficiency and cost reduction. Major trends in the forecast period include mobile-first solutions, adoption of AI and ML, cloud-based solutions, and sustainability and ethical sourcing.

The proliferation of retail stores is expected to drive the expansion of the retail operations software market in the foreseeable future. Retail stores are physical establishments where goods or services are directly sold to consumers for personal use or consumption. The increase in retail store numbers is attributed to economic growth and technological advancements, particularly the integration of e-commerce solutions. Retail operations software plays a crucial role in optimizing store processes, ranging from inventory management to customer relationship management, thereby enhancing efficiency and improving the overall customer experience within the retail sector. For example, data from January 2024, sourced from the National Association of Convenience Stores, a US-based trade association, revealed that the number of convenience stores operating in the United States at the beginning of 2024 reached 152,396, marking a 1.5% increase compared to the previous year. Consequently, the rise in retail store numbers is fueling the growth of the retail operations software market.

Major players in the retail operations software market are integrating AI-driven supply chain optimization solutions, such as AI-powered point-of-sale (POS) software, to augment various facets of retail operations. AI-powered POS software leverages artificial intelligence and machine learning technologies to enhance the point-of-sale process in retail management systems. For instance, in July 2023, Urban Vyapari, an India-based provider of cloud-based solutions, introduced AI-powered POS software aimed at revolutionizing retail and restaurant industries. This innovative POS solution offers advanced digital transformation tools and accurate inventory tracking based on real-time sales data and supply levels. Moreover, it enables seamless payment processing across multiple channels, including online platforms, mobile apps, chat, social apps, and in-store transactions, catering to diverse consumer preferences.

In August 2023, StoreForce, a Canada-based developer specializing in store execution tools for retailers, acquired ThinkTime in an undisclosed deal. This strategic acquisition enables StoreForce to offer a comprehensive technology solution suite to retailers, enhancing productivity, execution, and engagement across all operational levels. By integrating StoreForce's operations software platform with ThinkTime's task management solutions, the combined entity aims to drive bottom-line value by optimizing store operations and enhancing customer experiences. ThinkTime, based in the US, is renowned for its cloud-based retail operations software systems, contributing significantly to the advancement of operational efficiency in the retail sector.

Major companies operating in the retail operations software market report are Microsoft Corporation; International Business Machines Corporation; Oracle Corporation; SAP SA; Salesforce.com Inc.; Adobe Inc.; Square Inc.; Intuit Inc.; NCR Corporation; Shopify Inc.; NetSuite Inc.; Zoho Corporation; Epicor Software Corporation; Blue Yonder; Cegid Group; Lightspeed POS Inc.; Aptos Inc.; ACCEO Solutions Inc.; Kibo Commerce; LS Retail ehf; Revel Systems; ECR Software Corporation; Celerant Technology Corporation; Retail Pro International LLC; RetailOps

North America was the largest region in the retail operations software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the retail operations software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the retail operations software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The retail operations software market consists of revenues earned by entities by providing services such as inventory management, order management, customer relationship management, supply chain management, and reporting and analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. The retail operations software market also includes sales of products, including point-of-sale (POS) systems, order management systems, and staff management tools. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Retail Operations Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on retail operations software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for retail operations software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The retail operations software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Type: Cloud Based; Web Based
2) By Pricing Model: Subscription; One-Time License
3) By Application: Large Enterprises; Small And Medium-Sized Enterprises
Subsegments:
1) By Cloud-Based: Public Cloud; Private Cloud; Hybrid Cloud
2) By Web-Based: Hosted Solutions; SaaS (Software As A Service) Solutions
Companies Mentioned: Microsoft Corporation; International Business Machines Corporation; Oracle Corporation; SAP SA; Salesforce.com Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r28893

1. Executive Summary

2. Retail Operations Software Market Characteristics

3. Retail Operations Software Market Trends And Strategies

4. Retail Operations Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Retail Operations Software Growth Analysis And Strategic Analysis Framework

5.1. Global Retail Operations Software PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Retail Operations Software Market Growth Rate Analysis
5.4. Global Retail Operations Software Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Retail Operations Software Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Retail Operations Software Total Addressable Market (TAM)

6. Retail Operations Software Market Segmentation

6.1. Global Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud Based
Web Based
6.2. Global Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Subscription
One-Time License
6.3. Global Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Large Enterprises
Small And Medium-Sized Enterprises
6.4. Global Retail Operations Software Market, Sub-Segmentation Of Cloud-Based, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Public Cloud
Private Cloud
Hybrid Cloud
6.5. Global Retail Operations Software Market, Sub-Segmentation Of Web-Based, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Hosted Solutions
SaaS (Software As A Service) Solutions

7. Retail Operations Software Market Regional And Country Analysis

7.1. Global Retail Operations Software Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Retail Operations Software Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Retail Operations Software Market

8.1. Asia-Pacific Retail Operations Software Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Retail Operations Software Market

9.1. China Retail Operations Software Market Overview
9.2. China Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Retail Operations Software Market

10.1. India Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Retail Operations Software Market

11.1. Japan Retail Operations Software Market Overview
11.2. Japan Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Retail Operations Software Market

12.1. Australia Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Retail Operations Software Market

13.1. Indonesia Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Retail Operations Software Market

14.1. South Korea Retail Operations Software Market Overview
14.2. South Korea Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Retail Operations Software Market

15.1. Western Europe Retail Operations Software Market Overview
15.2. Western Europe Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Retail Operations Software Market

16.1. UK Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Retail Operations Software Market

17.1. Germany Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Retail Operations Software Market

18.1. France Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Retail Operations Software Market

19.1. Italy Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Retail Operations Software Market

20.1. Spain Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Retail Operations Software Market

21.1. Eastern Europe Retail Operations Software Market Overview
21.2. Eastern Europe Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Retail Operations Software Market

22.1. Russia Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Retail Operations Software Market

23.1. North America Retail Operations Software Market Overview
23.2. North America Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Retail Operations Software Market

24.1. USA Retail Operations Software Market Overview
24.2. USA Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Retail Operations Software Market

25.1. Canada Retail Operations Software Market Overview
25.2. Canada Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Retail Operations Software Market

26.1. South America Retail Operations Software Market Overview
26.2. South America Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Retail Operations Software Market

27.1. Brazil Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Retail Operations Software Market

28.1. Middle East Retail Operations Software Market Overview
28.2. Middle East Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Retail Operations Software Market

29.1. Africa Retail Operations Software Market Overview
29.2. Africa Retail Operations Software Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Retail Operations Software Market, Segmentation By Pricing Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Retail Operations Software Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Retail Operations Software Market Competitive Landscape And Company Profiles

30.1. Retail Operations Software Market Competitive Landscape
30.2. Retail Operations Software Market Company Profiles
- 30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.2. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.3. Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.4. SAP SA Overview, Products and Services, Strategy and Financial Analysis
- 30.2.5. Salesforce.com Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Retail Operations Software Market Other Major And Innovative Companies

31.1. Adobe Inc.
31.2. Square Inc.
31.3. Intuit Inc.
31.4. NCR Corporation
31.5. Shopify Inc.
31.6. NetSuite Inc.
31.7. Zoho Corporation
31.8. Epicor Software Corporation
31.9. Blue Yonder
31.10. Cegid Group
31.11. Lightspeed POS Inc.
31.12. Aptos Inc.
31.13. ACCEO Solutions Inc.
31.14. Kibo Commerce
31.15. LS Retail ehf

32. Global Retail Operations Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Retail Operations Software Market

34. Recent Developments In The Retail Operations Software Market

35. Retail Operations Software Market High Potential Countries, Segments and Strategies

35.1 Retail Operations Software Market In 2029 - Countries Offering Most New Opportunities
35.2 Retail Operations Software Market In 2029 - Segments Offering Most New Opportunities
35.3 Retail Operations Software Market In 2029 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer