Retail Technology Services: Market Report and Database

Transform your service delivery strategy with the industry's most authoritative benchmarking research. Retail Technology Services unlocks critical insights into market opportunities, competitor positioning, and operational excellence metrics. Backed by RBR Data Services' deep industry expertise, this exclusive study gives you the intelligence needed to optimise performance and accelerate growth.

The retail technology services market is experiencing unprecedented transformation. As retailers focus on delivering exceptional customer experience, the reliability of in-store systems has become business-critical. This has sparked a significant shift: retailers are increasingly partnering with specialised service providers to manage their complex technology infrastructure. For providers competing in this high-stakes environment, access to detailed market intelligence isn't just advantageous-it's essential for sustainable growth. Retail Technology Services is used by leading industry suppliers to provide competitor benchmarking, assist with business planning and forecasting, and help identification of growth opportunities.

Context and Objectives

Retail Technology Services provides vendors with unparalleled data and insight, allowing them to identify growth opportunities

Suppliers lack high-quality intelligence on the market for retail technology services

• Keeping store systems operational is critical for delivering great customer experience
• Retailers are increasingly handing more value-adding services to specialist third parties
• Providers need greater, in-depth intelligence on this diverse and competitive market

This study provides vendors with unparalleled market and competitive intelligence

• Understand market size and shape, to identify and assess growth opportunities
• Benchmark versus competitors, by both geography and customer segment
• Provide authoritative, independent substantiation of market presence in marketing collateral

Scope

Retail Technology Services provides detailed analysis of market sizes and vendor shares across six key countries

Defining a core service ensures reliable data for number of devices, while value-added services are captured in US$ data