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PUBLISHER: QKS Group | PRODUCT CODE: 1445910
PUBLISHER: QKS Group | PRODUCT CODE: 1445910
Market Forecast: Customer Journey Mapping, 2022-2027, Worldwide
PUBLISHED:
PAGES: 27 Pages
DELIVERY TIME: 1-2 business days
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Quadrant Knowledge Solutions Reveals that Customer Journey Mapping Market is Projected to Register a CAGR of 15.49% by 2027.
Customer journey mapping is just one stage in the move towards a customer centric approach. It marks the starting point; placing the experience of the customer at the heart of what the company does and how it operates. It provides a single overview of how customers interact with the business, focusing the company's thinking on the customer and how the service appears from an external perspective. It is all too easy for large corporations to think in terms of departmental tasks, and journey mapping facilitates cross-departmental working to understand the impact on the journey for the customer, and consider the "desired" emotional response from the customer at each point.
Product Code: QKS-02164
Table of Contents
Chapter 01: Research Summary
- 2023 Market Outlook: Top Research Findings and Key Takeaways
- Top predictions
Chapter 02: Customer Journey Mapping Market Overview
- Market Definition and Scope
- Revenue Type
- Geographical Regions
- Industry Verticals
Chapter 03: Customer Journey Mapping Market Forecast Analysis
- Market Accelerators and Market Restraints
- Market Forecast by Total Market
- Market Forecast by Deployment Type
- Cloud
- On-Premises
- Market Forecast by Geographical Regions
- Canada
- Central & Eastern Europe
- Japan
- Latin America
- Middle East & Africa
- USA
- Western Europe
- Asia Ex-Japan China (AxJC)
- China
- Market Forecast by Industry Verticals
- Banking and Financial Services
- Electronics & Telecom
- Retail and eCommerce
- Professional Services
- Healthcare and Life Sciences
- Manufacturing
- Media & Entertainment
- Government and Public Sectors
- Education
- Energy & Utility Others
- Others
- Market Forecast by Customer Types
- SMB
- Large
- Enterprise
Chapter 04: Analyst Recommendations
- Analyst Recommendations
Chapter 05: Appendix
- Research Methodologies
Product Code: QKS-02164
List of Tables
- Table 1 : Market Share, Total Market, Worldwide
- Table 2 : Market Share By Deployment Type, Worldwide
- Table 3 : Market Share By Geographical Regions, USA
- Table 4 : Market Share By Geographical Regions, Canada
- Table 5 : Market Share By Geographical Regions, Latin America
- Table 6 : Market Share By Geographical Regions, Western Europe
- Table 7 : Market Share By Geographical Regions, Central & Eastern Europe
- Table 8 : Market Share By Geographical Regions, MEA
- Table 9 : Market Share By Geographical Regions, Asia ex. JPC
- Table 10 : Market Share By Geographical Regions, Japan
- Table 11 : Market Share By Geographical Regions, China
- Table 12 : Market Share By Industry Vertical 1, Worldwide
- Table 13 : Market Share By Industry Vertical 2, Worldwide
- Table 14 : Market Share By Industry Vertical 3, Worldwide
- Table 15 : Market Share By Industry Vertical 4, Worldwide
- Table 16 : Market Share By Industry Vertical 5, Worldwide
- Table 17 : Market Share By Industry Vertical 6, Worldwide
- Table 18 : Market Share By Industry Vertical 7, Worldwide
- Table 19 : Market Share By Industry Vertical 8, Worldwide
List of Figures
- Fig. 1 Market Forecast of Customer Journey Mapping, Worldwid 2022 - 2027
- Fig. 2 Market Forecast of Customer Journey Mapping, USA, 2022 - 2027
- Fig. 3 Market Forecast of Customer Journey Mapping, Canada, 2022 - 2027
- Fig. 4 Market Forecast of Customer Journey Mapping, Latin America, 2022 - 2027
- Fig. 5 Market Forecast of Customer Journey Mapping, Western Europe, 2022 - 2027
- Fig. 6 Market Forecast of Customer Journey Mapping, Central & Eastern Europe, 2022 - 2027
- Fig. 7 Market Forecast of Customer Journey Mapping, Middle East & Africa, 2022 - 2027
- Fig. 8 Market Forecast of Customer Journey Mapping, Asia excluding Japan and China, 2022 - 2027
- Fig. 9 Market Forecast of Customer Journey Mapping, Japan, 2022 - 2027
- Fig. 10 Market Forecast of Customer Journey Mapping, China, 2022 - 2027
- Fig. 11 Market Forecast of Customer Journey Mapping, IT & Telecom Industry, 2022 - 2027
- Fig. 12 Market Forecast of Customer Journey Mapping, Banking & Financial Services Industry, 2022 - 2027
- Fig. 13 Market Forecast of Customer Journey Mapping, Insurance Industry, 2022 - 2027
- Fig. 14 Market Forecast of Customer Journey Mapping, Healthcare Industry, 2022 - 2027
- Fig. 15 Market Forecast of Customer Journey Mapping, Government & Public Sector, 2022 - 2027
- Fig. 16 Market Forecast of Customer Journey Mapping, Retail & eCommerce, 2022 - 2027
- Fig. 17 Market Forecast of Customer Journey Mapping, Manufacturing, 2022 - 2027
- Fig. 18 Market Forecast of Customer Journey Mapping, Hospitality, 2022 - 2027
- Fig. 19 Market Forecast of Customer Journey Mapping, On-premises Deployment, 2022 - 2027
- Fig. 20 Market Forecast of Customer Journey Mapping, Cloud Deployment, 2022 - 2027
- Fig. 21 Market Forecast of Customer Journey Mapping, SMB Customers, 2022 - 2027
- Fig. 22 Market Forecast of Customer Journey Mapping, Large Customers, 2022 - 2027
- Fig. 23 Market Forecast of Customer Journey Mapping, Enterprise Customers, 2022 - 2027
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