PUBLISHER: Orion Market Research | PRODUCT CODE: 1270925
PUBLISHER: Orion Market Research | PRODUCT CODE: 1270925
The global IP PBX market is anticipated to grow at a considerable CAGR of 13.5% during the forecast period. The IP PBX (Internet Protocol Private Branch Exchange) market refers to the market for phone systems that use internet protocol to transmit voice and multimedia communications. This market has seen significant growth in recent years due to the increasing adoption of cloud-based solutions and the shift toward remote work. This growth is driven by the increasing demand for advanced communication systems that offer enhanced features such as voicemail, call forwarding, and video conferencing. Overall, the IP PBX market is expected to continue growing as businesses seek to improve their communication capabilities and adapt to the changing work environment. With the increasing adoption of cloud-based solutions and the emergence of new technologies such as artificial intelligence and the internet of things, the future of the IP PBX market looks promising.
The global IP PBX market is segmented based on type, organization size, and application. Based on the type, the market is segmented into IP PBX software, IP PBX hardware, and IP PBX services. Further, on the basis of organization size, the market is sub-segmented into small and medium-sized enterprises (SMEs) and large enterprises. Based on the application segment, the market is segmented into IT & telecommunication, BFSI, healthcare, government and public sector, retail, and others. Among the organization size segment, the Small & Medium Enterprises sub-segment is anticipated to hold a considerable share in the market owing to cost-effectiveness, configurability, and diminished infrastructure intricacy provided by the IP PBX market. The growing demand for SMEs in the Industry leads to drive the growth of the market.
The IT& telecommunication sector is expected to register a considerable growth rate over the forecast period owing to the increased investment made by various IT companies to improve the IT& telecommunication infrastructure to support IP PBX services. The rising adoption of IP PBX solutions by small and medium-scale enterprises to enhance business collaboration and to cost-cut their means of communication has fostered the demand for IP PBX solutions.
The global IP PBX market is further segmented based on geography including North America (the US, and Canada), Europe (Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East &Africa, and Latin America). The market can be analyzed for particular region or country level as per the requirement. Among these, the Asia-Pacific regional market is expected to cater prominent growth over the forecast period, however, the North American region is projected to experience considerable growth in the IP PBX market.
The Asia Pacific region is expected to witness significant growth over the forecast period due to the increasing adoption of IP PBX solutions by small and medium-sized businesses and the growing trend of remote work and virtual offices. Moreover, the North American region is anticipated to hold a prominent share in the global hosted IP PBX market attributed to the adoption of cloud technologies and investments in wireless technologies.
The major companies serving the global IP PBX market include Cisco Systems, Inc., Avaya, Inc., Huawei Technologies Co., Ltd., NEC Corporation, Mitel Networks Corporation, and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. In February 2022, Cisco Systems, Inc. announced the release of its new cloud-based collaboration suite, Webex Suite, which includes a range of tools and features for voice, messaging, video conferencing, and content sharing. The suite is designed to provide a seamless collaboration experience across different devices and platforms and includes features such as AI-powered transcription and translation, virtual backgrounds, and real-time feedback. This development highlights the growing trend of cloud-based collaboration solutions and the increasing demand for advanced communication tools that enable remote work and virtual collaboration.