PUBLISHER: Guidehouse Insights | PRODUCT CODE: 1341267
PUBLISHER: Guidehouse Insights | PRODUCT CODE: 1341267
Guidehouse Insights Leaderboard Report - Customer Engagement and Experience Analytics: Assessment of Strategy and Execution for 14 Companies Providing Customer Engagement, Customer Experience, and Customer Satisfaction Analytics
This Leaderboard provides a timely overview of the companies involved in the CE and CX analytics market, as well as their Strategy and Execution scores for developing, marketing, and delivering CE and CX solutions. Company ratings capture the vendor's standing at the time of the report and are not a retrospective of past accomplishment or an indication of future success. In this market, ratings are likely to shift as companies and CE and CX analytics applications continue to evolve.
Table of Contents
1. Executive Summary
- 1.1 Introduction
- 1.2 Leaderboard Grid
2. Market Overview
- 2.1 Market Definition
- 2.2 Market Drivers
- 2.3 Market Barriers
3. The Guidehouse Insights Leaderboard
- 3.1 The Guidehouse Insights Leaderboard Categories
- 3.1.1 Leaders
- 3.1.2 Contenders
- 3.1.3 Challengers
- 3.1.4 Followers
- 3.2 The Guidehouse Insights Leaderboard Grid
4. Company Rankings
- 4.1 Leaders
- 4.1.1 Oracle
- 4.1.2 Uplight
- 4.1.3 Bidgely
- 4.2 Contenders
- 4.2.1 Apogee Interactive
- 4.2.2 NET2GRID
- 4.2.3 Sense
- 4.2.4 GridX
- 4.2.5 Eliq
- 4.2.6 Powerley
- 4.2.7 Copper Labs
- 4.2.8 Voltaware
- 4.2.9 Elevation Energy Solutions
- 4.3 Challengers
- 4.3.1 Emporia Energy
- 4.3.2 Greenpocket
5. Acronym and Abbreviation List
6. Table of Contents
7. Table of Charts and Figures
8. Scope of Study and Methodology
- 8.1 Scope of Study
- 8.2 Sources and Methodology
- 8.2.1 Vendor Selection
- 8.2.2 Ratings Scale
- 8.2.2.1 Score Calculations
- 8.2.3 Criteria Definitions
- 8.2.3.1 Strategy
- 8.2.3.2 Execution
Table of Contents
1. Executive Summary
- 1.1 Introduction
- 1.2 Leaderboard Grid
2. Market Overview
- 2.1 Market Definition
- 2.2 Market Drivers
- 2.3 Market Barriers
3. The Guidehouse Insights Leaderboard
- 3.1 The Guidehouse Insights Leaderboard Categories
- 3.1.1 Leaders
- 3.1.2 Contenders
- 3.1.3 Challengers
- 3.1.4 Followers
- 3.2 The Guidehouse Insights Leaderboard Grid
4. Company Rankings
- 4.1 Leaders
- 4.1.1 Oracle
- 4.1.2 Uplight
- 4.1.3 Bidgely
- 4.2 Contenders
- 4.2.1 Apogee Interactive
- 4.2.2 NET2GRID
- 4.2.3 Sense
- 4.2.4 GridX
- 4.2.5 Eliq
- 4.2.6 Powerley
- 4.2.7 Copper Labs
- 4.2.8 Voltaware
- 4.2.9 Elevation Energy Solutions
- 4.3 Challengers
- 4.3.1 Emporia Energy
- 4.3.2 Greenpocket
5. Acronym and Abbreviation List
6. Table of Contents
7. Table of Charts and Figures
8. Scope of Study and Methodology
- 8.1 Scope of Study
- 8.2 Sources and Methodology
- 8.2.1 Vendor Selection
- 8.2.2 Ratings Scale
- 8.2.2.1 Score Calculations
- 8.2.3 Criteria Definitions
- 8.2.3.1 Strategy
- 8.2.3.2 Execution
List of Tables
The Guidehouse Insights Leaderboard Overall Scores
Vendor Scores
Vendor Scores on Strategy Criteria
Vendor Scores on Execution Criteria
Uplight Product Portfolio
Bidgely Partnerships
Apogee Interactive's Product Portfolio
Net2Grid Product Portfolio
GridX Product Portfolio
GridX Partnerships
List of Figures
The Guidehouse Insights Leaderboard Grid
Oracle Corporation Strategy and Execution Scores
Uplight Strategy and Execution Scores
Bidgely Strategy and Execution Scores
Apogee Interactive Strategy and Execution Scores
NET2GRID Strategy and Execution Scores
Sense Strategy and Execution Scores
GridX Strategy and Execution Scores
Eliq Strategy and Execution Scores
Powerley Strategy and Execution Scores
Copper Labs Strategy and Execution Scores
Voltaware Strategy and Execution Scores
Elevation Energy Solutions Strategy and Execution Scores
Emporia Energy Strategy and Execution Scores
Greenpocket Solutions Strategy and Execution Scores
Company Strategy and Execution Scores
Oracle Product Portfolio
Bidgely Product Portfolio
Powerley Use Case Portfolio by Product
