ITSM Report: Trends, Forecast and Competitive Analysis to 2030

ITSM Trends and Forecast

The future of the global itsm market looks promising with opportunities in the large enterprises and small and medium-sized enterprises (SMEs) markets. The global itsm market is expected to reach an estimated $8.1 billion by 2030 with a CAGR of 4.3% from 2024 to 2030. The major drivers for this market are growing uptake of modernized it infrastructure in end-user sectors and growing requirement for a single platform to control and track the performance of it infrastructure.

A more than 150-page report is developed to help in your business decisions.

ITSM by Segment

The study includes a forecast for the global ITSM by type, application, and region

ITSM Market by Type [Shipment Analysis by Value from 2018 to 2030]:

• Cloud-based
• On-Premises

ITSM Market by Application [Shipment Analysis by Value from 2018 to 2030]:

• Large Enterprises
• SMEs

ITSM Market by Region [Shipment Analysis by Value from 2018 to 2030]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

List of ITSM Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies ITSM companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the ITSM companies profiled in this report include-

• ASG Software
• Atlassian
• Axios Systems
• BMC Software
• CA Technologies
• Cherwell Software
• Freshworks
• Hewlett Packard Enterprise
• IBM
• Broadcom

ITSM Market Insights

Lucintel forecast that cloud base is expected to witness highest growth over the forecast period.

Within this market, small and medium-sized enterprises (SMEs) markets will remain the largest segment.

North America is expected to witness highest growth over the forecast period.

Features of the Global ITSM Market

Market Size Estimates: ITSM Market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: ITSM Market size by type, application, and region in terms of value ($B).

Regional Analysis: ITSM Market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the ITSM market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the ITSM market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q.1 What is the ITSM market size?

Answer: The global ITSM market is expected to reach an estimated $8.1 billion by 2030.

Q.2 What is the growth forecast for ITSM market?

Answer: The global ITSM market is expected to grow with a cagr of 4.3% from 2024 to 2030.

Q.3 What are the major drivers influencing the growth of the ITSM market?

Answer: The major drivers for this market are growing uptake of modernized it infrastructure in end-user sectors and growing requirement for a single platform to control and track the performance of it infrastructure.

Q4. What are the major segments for ITSM market?

Answer: The future of the ITSM market looks promising with opportunities in the large enterprises and small and medium-sized enterprises (SMEs) markets.

Q5. Who are the key ITSM Market companies?

Answer: Some of the key ITSM companies are as follows.

• ASG Software
• Atlassian
• Axios Systems
• BMC Software
• CA Technologies
• Cherwell Software
• Freshworks
• Hewlett Packard Enterprise
• IBM
• Broadcom

Q6. Which ITSM market segment will be the largest in future?

Answer: Lucintel forecast that cloud base is expected to witness highest growth over the forecast period.

Q7. In ITSM market, which region is expected to be the largest in next 5 years?

Answer: North America is expected to witness highest growth over the forecast period.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the ITSM market by type (cloud-based and on-premises), application (large enterprises and small and medium-sized enterprises (SMEs)), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?