Europe Claims Management Market Size, Share & Trends Analysis Report By Enterprise Type, By Deployment Mode (Cloud, and On-premise), By Technology, By End-user, By Type, By Country and Growth Forecast, 2024

List of Tables

The Europe Claims Management Market would witness market growth of 12.9% CAGR during the forecast period (2024-2031).

The Germany market dominated the Europe Claims Management Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $783.9 million by 2031. The UK market is exhibiting a CAGR of 12.2% during (2024 - 2031). Additionally, The France market would experience a CAGR of 13.8% during (2024 - 2031).

The insurance industry is rapidly transforming as digital technologies reshape how claims are processed. Historically, claims management involved labor-intensive, manual processes prone to errors and inefficiencies. However, the integration of advanced technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and Blockchain has revolutionized the sector. These technologies enable insurers to automate repetitive tasks, detect fraud, and optimize decision-making.

Additionally, AI-powered chatbots are increasingly used to provide real-time assistance to policyholders, guiding them through the claims process, answering queries, and ensuring all required information is captured accurately. This accelerates the settlement process and enhances the overall customer experience.

The claims management market in Germany is significantly influenced by the country's position as a preeminent leader in the automotive sector. The rise in vehicle ownership and the adoption of autonomous and connected cars have increased the complexity of motor insurance claims. Insurers like Allianz and Munich Re use artificial intelligence (AI) and Internet of Things (IoT) technology to assess accident data and process claims faster. Additionally, Germany's insurance sector is characterized by a strong emphasis on fraud detection and prevention, with advanced analytics tools employed to identify anomalies in claims data. These innovations ensure efficient handling of claims while maintaining customer trust.

Based on Enterprise Type, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on Deployment Mode, the market is segmented into Cloud, and On-premise. Based on Technology, the market is segmented into Internet of Things (IoT), Blockchain, Robotic Process Automation (RPA), and AI & ML & Other Technologies. Based on End-user, the market is segmented into Insurance Companies, Healthcare Providers, Third-party Administrators (TPAs), Government Agencies, and Other End-users. Based on Type, the market is segmented into Life Insurance Claims, Property & Casualty Insurance Claims, Health Insurance Claims, Worker's Compensation Claims, Disability Insurance Claims, and Other Types. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

List of Key Companies Profiled

Salesforce, Inc.
Conduent, Inc.
Aclaimant, Inc.
UnitedHealth Group, Inc. (Optum, Inc.)
Accenture PLC
IBM Corporation
PLEXIS Healthcare Systems, Inc.
Oracle Corporation
McKesson Corporation
DXC Technology Company

Europe Claims Management Market Report Segmentation

By Enterprise Type

Large Enterprises
Small & Medium Enterprises (SMEs)

By Deployment Mode

Cloud
On-premise

By Technology

Internet of Things (IoT)
Blockchain
Robotic Process Automation (RPA)
AI & ML & Other Technologies

By End-user

Insurance Companies
Healthcare Providers
Third-party Administrators (TPAs)
Government Agencies
Other End-users

By Type

Life Insurance Claims
Property & Casualty Insurance Claims
Health Insurance Claims
Worker's Compensation Claims
Disability Insurance Claims
Other Types

By Country

Germany
UK
France
Russia
Spain
Italy
Rest of Europe

Chapter 1. Market Scope & Methodology

1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
- 1.4.1 Europe Claims Management Market, by Enterprise Type
- 1.4.2 Europe Claims Management Market, by Deployment Mode
- 1.4.3 Europe Claims Management Market, by Technology
- 1.4.4 Europe Claims Management Market, by End-user
- 1.4.5 Europe Claims Management Market, by Type
- 1.4.6 Europe Claims Management Market, by Country
1.5 Methodology for the research

Chapter 2. Market at a Glance

2.1 Key Highlights

Chapter 3. Market Overview

3.1 Introduction
- 3.1.1 Overview
  - 3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
- 3.2.1 Market Drivers
- 3.2.2 Market Restraints
- 3.2.3 Market Opportunities
- 3.2.4 Market Challenges
3.3 Porter Five Forces Analysis

Chapter 4. Europe Claims Management Market by Enterprise Type

4.1 Europe Large Enterprises Market by Country
4.2 Europe Small & Medium Enterprises (SMEs) Market by Country

Chapter 5. Europe Claims Management Market by Deployment Mode

5.1 Europe Cloud Market by Country
5.2 Europe On-premise Market by Country

Chapter 6. Europe Claims Management Market by Technology

6.1 Europe Internet of Things (IoT) Market by Country
6.2 Europe Blockchain Market by Country
6.3 Europe Robotic Process Automation (RPA) Market by Country
6.4 Europe AI & ML & Other Technologies Market by Country

Chapter 7. Europe Claims Management Market by End-user

7.1 Europe Insurance Companies Market by Country
7.2 Europe Healthcare Providers Market by Country
7.3 Europe Third-party Administrators (TPAs) Market by Country
7.4 Europe Government Agencies Market by Country
7.5 Europe Other End-users Market by Country

Chapter 8. Europe Claims Management Market by Type

8.1 Europe Life Insurance Claims Market by Country
8.2 Europe Property & Casualty Insurance Claims Market by Country
8.3 Europe Health Insurance Claims Market by Country
8.4 Europe Worker's Compensation Claims Market by Country
8.5 Europe Disability Insurance Claims Market by Country
8.6 Europe Other Types Market by Country

Chapter 9. Europe Claims Management Market by Country

9.1 Germany Claims Management Market
- 9.1.1 Germany Claims Management Market by Enterprise Type
- 9.1.2 Germany Claims Management Market by Deployment Mode
- 9.1.3 Germany Claims Management Market by Technology
- 9.1.4 Germany Claims Management Market by End-user
- 9.1.5 Germany Claims Management Market by Type
9.2 UK Claims Management Market
- 9.2.1 UK Claims Management Market by Enterprise Type
- 9.2.2 UK Claims Management Market by Deployment Mode
- 9.2.3 UK Claims Management Market by Technology
- 9.2.4 UK Claims Management Market by End-user
- 9.2.5 UK Claims Management Market by Type
9.3 France Claims Management Market
- 9.3.1 France Claims Management Market by Enterprise Type
- 9.3.2 France Claims Management Market by Deployment Mode
- 9.3.3 France Claims Management Market by Technology
- 9.3.4 France Claims Management Market by End-user
- 9.3.5 France Claims Management Market by Type
9.4 Russia Claims Management Market
- 9.4.1 Russia Claims Management Market by Enterprise Type
- 9.4.2 Russia Claims Management Market by Deployment Mode
- 9.4.3 Russia Claims Management Market by Technology
- 9.4.4 Russia Claims Management Market by End-user
- 9.4.5 Russia Claims Management Market by Type
9.5 Spain Claims Management Market
- 9.5.1 Spain Claims Management Market by Enterprise Type
- 9.5.2 Spain Claims Management Market by Deployment Mode
- 9.5.3 Spain Claims Management Market by Technology
- 9.5.4 Spain Claims Management Market by End-user
- 9.5.5 Spain Claims Management Market by Type
9.6 Italy Claims Management Market
- 9.6.1 Italy Claims Management Market by Enterprise Type
- 9.6.2 Italy Claims Management Market by Deployment Mode
- 9.6.3 Italy Claims Management Market by Technology
- 9.6.4 Italy Claims Management Market by End-user
- 9.6.5 Italy Claims Management Market by Type
9.7 Rest of Europe Claims Management Market
- 9.7.1 Rest of Europe Claims Management Market by Enterprise Type
- 9.7.2 Rest of Europe Claims Management Market by Deployment Mode
- 9.7.3 Rest of Europe Claims Management Market by Technology
- 9.7.4 Rest of Europe Claims Management Market by End-user
- 9.7.5 Rest of Europe Claims Management Market by Type

Chapter 10. Company Profiles

10.1 Salesforce, Inc.
- 10.1.1 Company Overview
- 10.1.2 Financial Analysis
- 10.1.3 Regional Analysis
- 10.1.4 Research & Development Expenses
- 10.1.5 SWOT Analysis
10.2 Conduent, Incorporated
- 10.2.1 Company Overview
- 10.2.2 Financial Analysis
- 10.2.3 Segmental and Regional Analysis
- 10.2.4 Research & Development Expense
10.3 Aclaimant, Inc.
- 10.3.1 Company Overview
10.4 UnitedHealth Group, Inc. (Optum, Inc.)
- 10.4.1 Company Overview
- 10.4.2 Financial Analysis
- 10.4.3 Segmental Analysis
10.5 Accenture PLC
- 10.5.1 Company Overview
- 10.5.2 Financial Analysis
- 10.5.3 Segmental Analysis
- 10.5.4 Research & Development Expenses
- 10.5.5 SWOT Analysis
10.6 IBM Corporation
- 10.6.1 Company Overview
- 10.6.2 Financial Analysis
- 10.6.3 Regional & Segmental Analysis
- 10.6.4 Research & Development Expenses
- 10.6.5 SWOT Analysis
10.7 PLEXIS Healthcare Systems, Inc.
- 10.7.1 Company Overview
10.8 Oracle Corporation
- 10.8.1 Company Overview
- 10.8.2 Financial Analysis
- 10.8.3 Segmental and Regional Analysis
- 10.8.4 Research & Development Expense
- 10.8.5 Recent strategies and developments:
  - 10.8.5.1 Product Launches and Product Expansions:
- 10.8.6 SWOT Analysis
10.9 McKesson Corporation
- 10.9.1 Company Overview
- 10.9.2 Financial Analysis
- 10.9.3 Segmental Analysis
- 10.9.4 Research & Development Expense
- 10.9.5 SWOT Analysis
10.10. DXC Technology Company
- 10.10.1 Company Overview
- 10.10.2 Financial Analysis
- 10.10.3 Segmental and Regional Analysis
- 10.10.4 SWOT Analysis

LIST OF TABLES

TABLE 1 Europe Claims Management Market, 2020 - 2023, USD Million
TABLE 2 Europe Claims Management Market, 2024 - 2031, USD Million
TABLE 3 Europe Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 4 Europe Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 5 Europe Large Enterprises Market by Country, 2020 - 2023, USD Million
TABLE 6 Europe Large Enterprises Market by Country, 2024 - 2031, USD Million
TABLE 7 Europe Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
TABLE 8 Europe Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
TABLE 9 Europe Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 10 Europe Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 11 Europe Cloud Market by Country, 2020 - 2023, USD Million
TABLE 12 Europe Cloud Market by Country, 2024 - 2031, USD Million
TABLE 13 Europe On-premise Market by Country, 2020 - 2023, USD Million
TABLE 14 Europe On-premise Market by Country, 2024 - 2031, USD Million
TABLE 15 Europe Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 16 Europe Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 17 Europe Internet of Things (IoT) Market by Country, 2020 - 2023, USD Million
TABLE 18 Europe Internet of Things (IoT) Market by Country, 2024 - 2031, USD Million
TABLE 19 Europe Blockchain Market by Country, 2020 - 2023, USD Million
TABLE 20 Europe Blockchain Market by Country, 2024 - 2031, USD Million
TABLE 21 Europe Robotic Process Automation (RPA) Market by Country, 2020 - 2023, USD Million
TABLE 22 Europe Robotic Process Automation (RPA) Market by Country, 2024 - 2031, USD Million
TABLE 23 Europe AI & ML & Other Technologies Market by Country, 2020 - 2023, USD Million
TABLE 24 Europe AI & ML & Other Technologies Market by Country, 2024 - 2031, USD Million
TABLE 25 Europe Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 26 Europe Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 27 Europe Insurance Companies Market by Country, 2020 - 2023, USD Million
TABLE 28 Europe Insurance Companies Market by Country, 2024 - 2031, USD Million
TABLE 29 Europe Healthcare Providers Market by Country, 2020 - 2023, USD Million
TABLE 30 Europe Healthcare Providers Market by Country, 2024 - 2031, USD Million
TABLE 31 Europe Third-party Administrators (TPAs) Market by Country, 2020 - 2023, USD Million
TABLE 32 Europe Third-party Administrators (TPAs) Market by Country, 2024 - 2031, USD Million
TABLE 33 Europe Government Agencies Market by Country, 2020 - 2023, USD Million
TABLE 34 Europe Government Agencies Market by Country, 2024 - 2031, USD Million
TABLE 35 Europe Other End-users Market by Country, 2020 - 2023, USD Million
TABLE 36 Europe Other End-users Market by Country, 2024 - 2031, USD Million
TABLE 37 Europe Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 38 Europe Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 39 Europe Life Insurance Claims Market by Country, 2020 - 2023, USD Million
TABLE 40 Europe Life Insurance Claims Market by Country, 2024 - 2031, USD Million
TABLE 41 Europe Property & Casualty Insurance Claims Market by Country, 2020 - 2023, USD Million
TABLE 42 Europe Property & Casualty Insurance Claims Market by Country, 2024 - 2031, USD Million
TABLE 43 Europe Health Insurance Claims Market by Country, 2020 - 2023, USD Million
TABLE 44 Europe Health Insurance Claims Market by Country, 2024 - 2031, USD Million
TABLE 45 Europe Worker's Compensation Claims Market by Country, 2020 - 2023, USD Million
TABLE 46 Europe Worker's Compensation Claims Market by Country, 2024 - 2031, USD Million
TABLE 47 Europe Disability Insurance Claims Market by Country, 2020 - 2023, USD Million
TABLE 48 Europe Disability Insurance Claims Market by Country, 2024 - 2031, USD Million
TABLE 49 Europe Other Types Market by Country, 2020 - 2023, USD Million
TABLE 50 Europe Other Types Market by Country, 2024 - 2031, USD Million
TABLE 51 Europe Claims Management Market by Country, 2020 - 2023, USD Million
TABLE 52 Europe Claims Management Market by Country, 2024 - 2031, USD Million
TABLE 53 Germany Claims Management Market, 2020 - 2023, USD Million
TABLE 54 Germany Claims Management Market, 2024 - 2031, USD Million
TABLE 55 Germany Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 56 Germany Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 57 Germany Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 58 Germany Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 59 Germany Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 60 Germany Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 61 Germany Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 62 Germany Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 63 Germany Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 64 Germany Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 65 UK Claims Management Market, 2020 - 2023, USD Million
TABLE 66 UK Claims Management Market, 2024 - 2031, USD Million
TABLE 67 UK Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 68 UK Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 69 UK Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 70 UK Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 71 UK Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 72 UK Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 73 UK Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 74 UK Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 75 UK Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 76 UK Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 77 France Claims Management Market, 2020 - 2023, USD Million
TABLE 78 France Claims Management Market, 2024 - 2031, USD Million
TABLE 79 France Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 80 France Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 81 France Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 82 France Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 83 France Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 84 France Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 85 France Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 86 France Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 87 France Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 88 France Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 89 Russia Claims Management Market, 2020 - 2023, USD Million
TABLE 90 Russia Claims Management Market, 2024 - 2031, USD Million
TABLE 91 Russia Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 92 Russia Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 93 Russia Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 94 Russia Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 95 Russia Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 96 Russia Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 97 Russia Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 98 Russia Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 99 Russia Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 100 Russia Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 101 Spain Claims Management Market, 2020 - 2023, USD Million
TABLE 102 Spain Claims Management Market, 2024 - 2031, USD Million
TABLE 103 Spain Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 104 Spain Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 105 Spain Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 106 Spain Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 107 Spain Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 108 Spain Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 109 Spain Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 110 Spain Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 111 Spain Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 112 Spain Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 113 Italy Claims Management Market, 2020 - 2023, USD Million
TABLE 114 Italy Claims Management Market, 2024 - 2031, USD Million
TABLE 115 Italy Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 116 Italy Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 117 Italy Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 118 Italy Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 119 Italy Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 120 Italy Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 121 Italy Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 122 Italy Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 123 Italy Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 124 Italy Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 125 Rest of Europe Claims Management Market, 2020 - 2023, USD Million
TABLE 126 Rest of Europe Claims Management Market, 2024 - 2031, USD Million
TABLE 127 Rest of Europe Claims Management Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 128 Rest of Europe Claims Management Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 129 Rest of Europe Claims Management Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 130 Rest of Europe Claims Management Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 131 Rest of Europe Claims Management Market by Technology, 2020 - 2023, USD Million
TABLE 132 Rest of Europe Claims Management Market by Technology, 2024 - 2031, USD Million
TABLE 133 Rest of Europe Claims Management Market by End-user, 2020 - 2023, USD Million
TABLE 134 Rest of Europe Claims Management Market by End-user, 2024 - 2031, USD Million
TABLE 135 Rest of Europe Claims Management Market by Type, 2020 - 2023, USD Million
TABLE 136 Rest of Europe Claims Management Market by Type, 2024 - 2031, USD Million
TABLE 137 Key Information - Salesforce, Inc.
TABLE 138 Key Information -Conduent, Incorporated
TABLE 139 Key Information - Aclaimant, Inc.
TABLE 140 Key Information - UnitedHealth Group, Inc.
TABLE 141 Key Information - Accenture PLC
TABLE 142 Key Information - IBM Corporation
TABLE 143 Key Information - PLEXIS Healthcare Systems, Inc.
TABLE 144 Key Information - Oracle Corporation
TABLE 145 Key Information - McKesson Corporation
TABLE 146 key information - DXC Technology Company

Europe Claims Management Market Size, Share & Trends Analysis Report By Enterprise Type, By Deployment Mode (Cloud, and On-premise), By Technology, By End-user, By Type, By Country and Growth Forecast, 2024 - 2031

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