Global Insurance Claims Services Market 2025-2029

Description

List of Tables

The insurance claims services market is forecasted to grow by USD 155.1 billion during 2024-2029, accelerating at a CAGR of 12.7% during the forecast period. The report on the insurance claims services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by urbanization and economic development, escalating frequency and intensity of natural disasters and catastrophes, and increasing insurance penetration.

Market Scope
Base Year	2025
End Year	2029
Series Year	2025-2029
Growth Momentum	Accelerate
YOY 2025	12.1%
CAGR	12.7%
Incremental Value	$155.1 bn

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's insurance claims services market is segmented as below:

By Type

Property and casualty claims
Health insurance claims
Motor insurance claims
Life insurance claims

By End-user

Individual policyholder
Commercial policyholder
Government and public sector

By Geographical Landscape

North America
Europe
APAC
South America
Middle East and Africa

This study identifies the expanding digital transformation as one of the prime reasons driving the insurance claims services market growth during the next few years. Also, focus on sustainability and ESG initiatives and strategic partnerships and collaborations will lead to sizable demand in the market.

The report on the insurance claims services market covers the following areas:

Insurance Claims Services Market sizing
Insurance Claims Services Market forecast
Insurance Claims Services Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading insurance claims services market vendors that include Accenture PLC, Capgemini Services SAS, CGI Inc., Cognizant Technology Solutions Corp., Conduent Inc., DXC Technology Co., Fiserv Inc., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Oracle Corp., Pegasystems Inc., Riddhi Corporate Services Ltd., Sedgwick, Sutherland, Tata Consultancy Services Ltd., and WNS Holdings Ltd.. Also, the insurance claims services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Product Code: IRTNTR80546

1 Executive Summary

1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market By Geographical Landscape
- Executive Summary - Chart on Market Segmentation by Type
- Executive Summary - Chart on Market Segmentation by End-user
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
- Overview on factors of disruption
2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029

3 Market Landscape

3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
3.2 Market characteristics
- Market characteristics analysis
3.3 Value chain analysis
- Value chain analysis

4 Market Sizing

4.1 Market definition
- Offerings of companies included in the market definition
4.2 Market segment analysis
- Market segments
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
- Chart on Global - Market size and forecast 2024-2029 ($ billion)
- Data Table on Global - Market size and forecast 2024-2029 ($ billion)
- Chart on Global Market: Year-over-year growth 2024-2029 (%)
- Data Table on Global Market: Year-over-year growth 2024-2029 (%)

5 Historic Market Size

5.1 Global Insurance Claims Services Market 2019 - 2023
- Historic Market Size - Data Table on Global Insurance Claims Services Market 2019 - 2023 ($ billion)
5.2 Type segment analysis 2019 - 2023
- Historic Market Size - Type Segment 2019 - 2023 ($ billion)
5.3 End-user segment analysis 2019 - 2023
- Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
5.4 Geography segment analysis 2019 - 2023
- Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
5.5 Country segment analysis 2019 - 2023
- Historic Market Size - Country Segment 2019 - 2023 ($ billion)

6 Qualitative Analysis

6.1 Impact of AI on Global Insurance Claims Services Market

7 Five Forces Analysis

7.1 Five forces summary
- Five forces analysis - Comparison between 2024 and 2029
7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2024 and 2029
7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2024 and 2029
7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2024 and 2029
7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2024 and 2029
7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2024 and 2029
7.7 Market condition
- Chart on Market condition - Five forces 2024 and 2029

8 Market Segmentation by Type

8.1 Market segments
- Chart on Type - Market share 2024-2029 (%)
- Data Table on Type - Market share 2024-2029 (%)
8.2 Comparison by Type
- Chart on Comparison by Type
- Data Table on Comparison by Type
8.3 Property and casualty claims - Market size and forecast 2024-2029
- Chart on Property and casualty claims - Market size and forecast 2024-2029 ($ billion)
- Data Table on Property and casualty claims - Market size and forecast 2024-2029 ($ billion)
- Chart on Property and casualty claims - Year-over-year growth 2024-2029 (%)
- Data Table on Property and casualty claims - Year-over-year growth 2024-2029 (%)
8.4 Health insurance claims - Market size and forecast 2024-2029
- Chart on Health insurance claims - Market size and forecast 2024-2029 ($ billion)
- Data Table on Health insurance claims - Market size and forecast 2024-2029 ($ billion)
- Chart on Health insurance claims - Year-over-year growth 2024-2029 (%)
- Data Table on Health insurance claims - Year-over-year growth 2024-2029 (%)
8.5 Motor insurance claims - Market size and forecast 2024-2029
- Chart on Motor insurance claims - Market size and forecast 2024-2029 ($ billion)
- Data Table on Motor insurance claims - Market size and forecast 2024-2029 ($ billion)
- Chart on Motor insurance claims - Year-over-year growth 2024-2029 (%)
- Data Table on Motor insurance claims - Year-over-year growth 2024-2029 (%)
8.6 Life insurance claims - Market size and forecast 2024-2029
- Chart on Life insurance claims - Market size and forecast 2024-2029 ($ billion)
- Data Table on Life insurance claims - Market size and forecast 2024-2029 ($ billion)
- Chart on Life insurance claims - Year-over-year growth 2024-2029 (%)
- Data Table on Life insurance claims - Year-over-year growth 2024-2029 (%)
8.7 Market opportunity by Type
- Market opportunity by Type ($ billion)
- Data Table on Market opportunity by Type ($ billion)

9 Market Segmentation by End-user

9.1 Market segments
- Chart on End-user - Market share 2024-2029 (%)
- Data Table on End-user - Market share 2024-2029 (%)
9.2 Comparison by End-user
- Chart on Comparison by End-user
- Data Table on Comparison by End-user
9.3 Individual policyholder - Market size and forecast 2024-2029
- Chart on Individual policyholder - Market size and forecast 2024-2029 ($ billion)
- Data Table on Individual policyholder - Market size and forecast 2024-2029 ($ billion)
- Chart on Individual policyholder - Year-over-year growth 2024-2029 (%)
- Data Table on Individual policyholder - Year-over-year growth 2024-2029 (%)
9.4 Commercial policyholder - Market size and forecast 2024-2029
- Chart on Commercial policyholder - Market size and forecast 2024-2029 ($ billion)
- Data Table on Commercial policyholder - Market size and forecast 2024-2029 ($ billion)
- Chart on Commercial policyholder - Year-over-year growth 2024-2029 (%)
- Data Table on Commercial policyholder - Year-over-year growth 2024-2029 (%)
9.5 Government and public sector - Market size and forecast 2024-2029
- Chart on Government and public sector - Market size and forecast 2024-2029 ($ billion)
- Data Table on Government and public sector - Market size and forecast 2024-2029 ($ billion)
- Chart on Government and public sector - Year-over-year growth 2024-2029 (%)
- Data Table on Government and public sector - Year-over-year growth 2024-2029 (%)
9.6 Market opportunity by End-user
- Market opportunity by End-user ($ billion)
- Data Table on Market opportunity by End-user ($ billion)

10 Customer Landscape

10.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

11 Geographic Landscape

11.1 Geographic segmentation
- Chart on Market share By Geographical Landscape 2024-2029 (%)
- Data Table on Market share By Geographical Landscape 2024-2029 (%)
11.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
11.3 North America - Market size and forecast 2024-2029
- Chart on North America - Market size and forecast 2024-2029 ($ billion)
- Data Table on North America - Market size and forecast 2024-2029 ($ billion)
- Chart on North America - Year-over-year growth 2024-2029 (%)
- Data Table on North America - Year-over-year growth 2024-2029 (%)
11.4 Europe - Market size and forecast 2024-2029
- Chart on Europe - Market size and forecast 2024-2029 ($ billion)
- Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
- Chart on Europe - Year-over-year growth 2024-2029 (%)
- Data Table on Europe - Year-over-year growth 2024-2029 (%)
11.5 APAC - Market size and forecast 2024-2029
- Chart on APAC - Market size and forecast 2024-2029 ($ billion)
- Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
- Chart on APAC - Year-over-year growth 2024-2029 (%)
- Data Table on APAC - Year-over-year growth 2024-2029 (%)
11.6 South America - Market size and forecast 2024-2029
- Chart on South America - Market size and forecast 2024-2029 ($ billion)
- Data Table on South America - Market size and forecast 2024-2029 ($ billion)
- Chart on South America - Year-over-year growth 2024-2029 (%)
- Data Table on South America - Year-over-year growth 2024-2029 (%)
11.7 Middle East and Africa - Market size and forecast 2024-2029
- Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
- Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
- Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
11.8 US - Market size and forecast 2024-2029
- Chart on US - Market size and forecast 2024-2029 ($ billion)
- Data Table on US - Market size and forecast 2024-2029 ($ billion)
- Chart on US - Year-over-year growth 2024-2029 (%)
- Data Table on US - Year-over-year growth 2024-2029 (%)
11.9 China - Market size and forecast 2024-2029
- Chart on China - Market size and forecast 2024-2029 ($ billion)
- Data Table on China - Market size and forecast 2024-2029 ($ billion)
- Chart on China - Year-over-year growth 2024-2029 (%)
- Data Table on China - Year-over-year growth 2024-2029 (%)
11.10 UK - Market size and forecast 2024-2029
- Chart on UK - Market size and forecast 2024-2029 ($ billion)
- Data Table on UK - Market size and forecast 2024-2029 ($ billion)
- Chart on UK - Year-over-year growth 2024-2029 (%)
- Data Table on UK - Year-over-year growth 2024-2029 (%)
11.11 Germany - Market size and forecast 2024-2029
- Chart on Germany - Market size and forecast 2024-2029 ($ billion)
- Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
- Chart on Germany - Year-over-year growth 2024-2029 (%)
- Data Table on Germany - Year-over-year growth 2024-2029 (%)
11.12 India - Market size and forecast 2024-2029
- Chart on India - Market size and forecast 2024-2029 ($ billion)
- Data Table on India - Market size and forecast 2024-2029 ($ billion)
- Chart on India - Year-over-year growth 2024-2029 (%)
- Data Table on India - Year-over-year growth 2024-2029 (%)
11.13 France - Market size and forecast 2024-2029
- Chart on France - Market size and forecast 2024-2029 ($ billion)
- Data Table on France - Market size and forecast 2024-2029 ($ billion)
- Chart on France - Year-over-year growth 2024-2029 (%)
- Data Table on France - Year-over-year growth 2024-2029 (%)
11.14 Japan - Market size and forecast 2024-2029
- Chart on Japan - Market size and forecast 2024-2029 ($ billion)
- Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
- Chart on Japan - Year-over-year growth 2024-2029 (%)
- Data Table on Japan - Year-over-year growth 2024-2029 (%)
11.15 Canada - Market size and forecast 2024-2029
- Chart on Canada - Market size and forecast 2024-2029 ($ billion)
- Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
- Chart on Canada - Year-over-year growth 2024-2029 (%)
- Data Table on Canada - Year-over-year growth 2024-2029 (%)
11.16 Brazil - Market size and forecast 2024-2029
- Chart on Brazil - Market size and forecast 2024-2029 ($ billion)
- Data Table on Brazil - Market size and forecast 2024-2029 ($ billion)
- Chart on Brazil - Year-over-year growth 2024-2029 (%)
- Data Table on Brazil - Year-over-year growth 2024-2029 (%)
11.17 Australia - Market size and forecast 2024-2029
- Chart on Australia - Market size and forecast 2024-2029 ($ billion)
- Data Table on Australia - Market size and forecast 2024-2029 ($ billion)
- Chart on Australia - Year-over-year growth 2024-2029 (%)
- Data Table on Australia - Year-over-year growth 2024-2029 (%)
11.18 Market opportunity By Geographical Landscape
- Market opportunity By Geographical Landscape ($ billion)
- Data Tables on Market opportunity By Geographical Landscape ($ billion)

12 Drivers, Challenges, and Opportunity/Restraints

12.1 Market drivers
12.2 Market challenges
12.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
12.4 Market opportunities/restraints

13 Competitive Landscape

13.1 Overview
13.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
13.3 Landscape disruption
- Overview on factors of disruption
13.4 Industry risks
- Impact of key risks on business

14 Competitive Analysis

14.1 Companies profiled
- Companies covered
14.2 Company ranking index
- Company ranking index
14.3 Market positioning of companies
- Matrix on companies position and classification
14.4 Accenture PLC
- Accenture PLC - Overview
- Accenture PLC - Business segments
- Accenture PLC - Key news
- Accenture PLC - Key offerings
- Accenture PLC - Segment focus
- SWOT
14.5 Capgemini Services SAS
- Capgemini Services SAS - Overview
- Capgemini Services SAS - Business segments
- Capgemini Services SAS - Key news
- Capgemini Services SAS - Key offerings
- Capgemini Services SAS - Segment focus
- SWOT
14.6 CGI Inc.
- CGI Inc. - Overview
- CGI Inc. - Business segments
- CGI Inc. - Key news
- CGI Inc. - Key offerings
- CGI Inc. - Segment focus
- SWOT
14.7 Cognizant Technology Solutions Corp.
- Cognizant Technology Solutions Corp. - Overview
- Cognizant Technology Solutions Corp. - Business segments
- Cognizant Technology Solutions Corp. - Key news
- Cognizant Technology Solutions Corp. - Key offerings
- Cognizant Technology Solutions Corp. - Segment focus
- SWOT
14.8 Conduent Inc.
- Conduent Inc. - Overview
- Conduent Inc. - Business segments
- Conduent Inc. - Key offerings
- Conduent Inc. - Segment focus
- SWOT
14.9 DXC Technology Co.
- DXC Technology Co. - Overview
- DXC Technology Co. - Business segments
- DXC Technology Co. - Key news
- DXC Technology Co. - Key offerings
- DXC Technology Co. - Segment focus
- SWOT
14.10 Fiserv Inc.
- Fiserv Inc. - Overview
- Fiserv Inc. - Business segments
- Fiserv Inc. - Key news
- Fiserv Inc. - Key offerings
- Fiserv Inc. - Segment focus
- SWOT
14.11 HCL Technologies Ltd.
- HCL Technologies Ltd. - Overview
- HCL Technologies Ltd. - Business segments
- HCL Technologies Ltd. - Key news
- HCL Technologies Ltd. - Key offerings
- HCL Technologies Ltd. - Segment focus
- SWOT
14.12 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Business segments
- Infosys Ltd. - Key news
- Infosys Ltd. - Key offerings
- Infosys Ltd. - Segment focus
- SWOT
14.13 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Business segments
- International Business Machines Corp. - Key news
- International Business Machines Corp. - Key offerings
- International Business Machines Corp. - Segment focus
- SWOT
14.14 Pegasystems Inc.
- Pegasystems Inc. - Overview
- Pegasystems Inc. - Product / Service
- Pegasystems Inc. - Key offerings
- SWOT
14.15 Riddhi Corporate Services Ltd.
- Riddhi Corporate Services Ltd. - Overview
- Riddhi Corporate Services Ltd. - Product / Service
- Riddhi Corporate Services Ltd. - Key offerings
- SWOT
14.16 Sutherland
- Sutherland - Overview
- Sutherland - Product / Service
- Sutherland - Key offerings
- SWOT
14.17 Tata Consultancy Services Ltd.
- Tata Consultancy Services Ltd. - Overview
- Tata Consultancy Services Ltd. - Business segments
- Tata Consultancy Services Ltd. - Key news
- Tata Consultancy Services Ltd. - Key offerings
- Tata Consultancy Services Ltd. - Segment focus
- SWOT
14.18 WNS Holdings Ltd.
- WNS Holdings Ltd. - Overview
- WNS Holdings Ltd. - Business segments
- WNS Holdings Ltd. - Key news
- WNS Holdings Ltd. - Key offerings
- WNS Holdings Ltd. - Segment focus
- SWOT

15 Appendix

15.1 Scope of the report
15.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
15.3 Currency conversion rates for US$
- Currency conversion rates for US$
15.4 Research methodology
- Research methodology
15.5 Data procurement
- Information sources
15.6 Data validation
- Data validation
15.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
15.8 Data synthesis
- Data synthesis
15.9 360 degree market analysis
- 360 degree market analysis
15.10 List of abbreviations
- List of abbreviations