Global Outsourcing Services Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032

Description

List of Tables

The global demand for Outsourcing Services Market is presumed to reach the market size of nearly USD 720.53 Billion by 2032 from USD 300.87 Billion in 2023 with a CAGR of 10.19% under the study period 2024-2032.

Outsourcing services refer to contracting specific business functions or processes to external providers rather than handling them in-house. This can include various tasks such as customer support, IT services, accounting, manufacturing, and more. Outsourcing is often pursued to reduce costs, improve efficiency, access specialized skills, and focus on core business activities. Companies may outsource domestically or internationally, depending on factors like labor costs, expertise availability, and geopolitical considerations. Outsourcing can also involve offshoring, where services are contracted to providers in other countries. While outsourcing offers scalability and flexibility, it also poses challenges like communication barriers, quality control issues, and potential loss of control over certain processes.

MARKET DYNAMICS

The outsourcing services market is driven by cost reduction and efficiency improvement, ranking high among them. Outsourcing non-core functions to external providers allows businesses to utilize economies of scale, access specialized skills, and benefit from lower labor costs in regions with competitive wage structures. Furthermore, outsourcing will enable companies to focus their resources and attention on core competencies, enhancing overall productivity and competitiveness in the market. Market opportunities in outsourcing services are abundant, particularly in emerging technologies and sectors. As industries evolve and become increasingly digitized, a growing demand for specialized outsourcing services in artificial intelligence, cybersecurity, data analytics, and cloud computing is growing. Companies seek outsourcing partners with expertise in these domains to excel the curve and navigate the intricacies of modern business environments effectively. Moreover, as companies expand globally, there's a rising need for outsourcing partners to provide localized support and services tailored to different markets and cultures, further fuelling opportunities in the market. However, security and privacy concerns, quality control issues, communication barriers, dependency risks, intellectual property concerns, and regulatory compliance will likely challenge market growth.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Outsourcing Services. The growth and trends of Outsourcing Services industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Outsourcing Services market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Service Type

Finance & Accounting
Human Resource
KPO
Procurement & Supply Chain
Customer Services
Sales & Marketing
Logistics
Training and Development Outsourcing
Others

By Outsourcing Type

Onshore
Nearshore
Offshore

By Deployment

On Premises
Cloud

By End-Use

BFSI
Healthcare
Manufacturing
IT & Telecommunications
Retail
Government & Defense
Others

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Outsourcing Services market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Outsourcing Services market include Accenture Plc, Amdocs, Capgemini, CBRE, Cognizant, Delta BPO Solutions, Go4Customer, HCL Technologies Limited, Infosys Limited (Infosys BPM), International Business Machines Corporation, NCR Corporation, SODEXO, Teleperformance SE, TTEC Holdings Inc., Wipro. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

Product Code: VMR11211821

1. PREFACE

1.1. Report Description
- 1.1.1 Objective
- 1.1.2 Target Audience
- 1.1.3 Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
- 1.3.1 Market Research Process
- 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

2.1. Highlights of Market
2.2. Global Market Snapshot

3. OUTSOURCING SERVICES - INDUSTRY ANALYSIS

3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter's Five Force Analysis
3.7. Market Attractiveness Analysis
- 3.7.1 Market Attractiveness Analysis By Service Type
- 3.7.2 Market Attractiveness Analysis By Outsourcing Type
- 3.7.3 Market Attractiveness Analysis By Deployment
- 3.7.4 Market Attractiveness Analysis By End-Use
- 3.7.5 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

4.1. Value Chain Analysis
4.2. Raw Material Analysis
- 4.2.1 List of Raw Materials
- 4.2.2 Raw Material Manufactures List
- 4.2.3 Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
- 4.4.1 Direct Marketing
- 4.4.2 Indirect Marketing
- 4.4.3 Marketing Channel Development Trend

5. GLOBAL OUTSOURCING SERVICES MARKET ANALYSIS BY SERVICE TYPE

5.1. Overview By Service Type
5.2. Historical and Forecast Data Analysis By Service Type
5.3. Finance & Accounting Historic and Forecast Sales By Regions
5.4. Human Resource Historic and Forecast Sales By Regions
5.5. KPO Historic and Forecast Sales By Regions
5.6. Procurement & Supply Chain Historic and Forecast Sales By Regions
5.7. Customer Services Historic and Forecast Sales By Regions
5.8. Sales & Marketing Historic and Forecast Sales By Regions
5.9. Logistics Historic and Forecast Sales By Regions
5.10. Training and Development Outsourcing Historic and Forecast Sales By Regions
5.11. Others Historic and Forecast Sales By Regions

6. GLOBAL OUTSOURCING SERVICES MARKET ANALYSIS BY OUTSOURCING TYPE

6.1. Overview By Outsourcing Type
6.2. Historical and Forecast Data Analysis By Outsourcing Type
6.3. Onshore Historic and Forecast Sales By Regions
6.4. Nearshore Historic and Forecast Sales By Regions
6.5. Offshore Historic and Forecast Sales By Regions

7. GLOBAL OUTSOURCING SERVICES MARKET ANALYSIS BY DEPLOYMENT

7.1. Overview By Deployment
7.2. Historical and Forecast Data Analysis By Deployment
7.3. On Premises Historic and Forecast Sales By Regions
7.4. Cloud Historic and Forecast Sales By Regions

8. GLOBAL OUTSOURCING SERVICES MARKET ANALYSIS BY END-USE

8.1. Overview By End-Use
8.2. Historical and Forecast Data Analysis By End-Use
8.3. BFSI Historic and Forecast Sales By Regions
8.4. Healthcare Historic and Forecast Sales By Regions
8.5. Manufacturing Historic and Forecast Sales By Regions
8.6. IT & Telecommunications Historic and Forecast Sales By Regions
8.7. Retail Historic and Forecast Sales By Regions
8.8. Government & Defense Historic and Forecast Sales By Regions
8.9. Others Historic and Forecast Sales By Regions

9. GLOBAL OUTSOURCING SERVICES MARKET ANALYSIS BY GEOGRAPHY

9.1. Regional Outlook
9.2. Introduction
9.3. North America Sales Analysis
- 9.3.1 Overview, Historic and Forecast Data Sales Analysis
- 9.3.2 North America By Segment Sales Analysis
- 9.3.3 North America By Country Sales Analysis
- 9.3.4 United States Sales Analysis
- 9.3.5 Canada Sales Analysis
- 9.3.6 Mexico Sales Analysis
9.4. Europe Sales Analysis
- 9.4.1 Overview, Historic and Forecast Data Sales Analysis
- 9.4.2 Europe By Segment Sales Analysis
- 9.4.3 Europe By Country Sales Analysis
- 9.4.4 United Kingdom Sales Analysis
- 9.4.5 France Sales Analysis
- 9.4.6 Germany Sales Analysis
- 9.4.7 Italy Sales Analysis
- 9.4.8 Russia Sales Analysis
- 9.4.9 Rest Of Europe Sales Analysis
9.5. Asia Pacific Sales Analysis
- 9.5.1 Overview, Historic and Forecast Data Sales Analysis
- 9.5.2 Asia Pacific By Segment Sales Analysis
- 9.5.3 Asia Pacific By Country Sales Analysis
- 9.5.4 China Sales Analysis
- 9.5.5 India Sales Analysis
- 9.5.6 Japan Sales Analysis
- 9.5.7 South Korea Sales Analysis
- 9.5.8 Australia Sales Analysis
- 9.5.9 South East Asia Sales Analysis
- 9.5.10 Rest Of Asia Pacific Sales Analysis
9.6. Latin America Sales Analysis
- 9.6.1 Overview, Historic and Forecast Data Sales Analysis
- 9.6.2 Latin America By Segment Sales Analysis
- 9.6.3 Latin America By Country Sales Analysis
- 9.6.4 Brazil Sales Analysis
- 9.6.5 Argentina Sales Analysis
- 9.6.6 Peru Sales Analysis
- 9.6.7 Chile Sales Analysis
- 9.6.8 Rest of Latin America Sales Analysis
9.7. Middle East & Africa Sales Analysis
- 9.7.1 Overview, Historic and Forecast Data Sales Analysis
- 9.7.2 Middle East & Africa By Segment Sales Analysis
- 9.7.3 Middle East & Africa By Country Sales Analysis
- 9.7.4 Saudi Arabia Sales Analysis
- 9.7.5 UAE Sales Analysis
- 9.7.6 Israel Sales Analysis
- 9.7.7 South Africa Sales Analysis
- 9.7.8 Rest Of Middle East And Africa Sales Analysis

10. COMPETITIVE LANDSCAPE OF THE OUTSOURCING SERVICES COMPANIES

10.1. Outsourcing Services Market Competition
10.2. Partnership/Collaboration/Agreement
10.3. Merger And Acquisitions
10.4. New Product Launch
10.5. Other Developments

11. COMPANY PROFILES OF OUTSOURCING SERVICES INDUSTRY

11.1. Top Companies Market Share Analysis
11.2. Market Concentration Rate
11.3. Accenture Plc
- 11.3.1 Company Overview
- 11.3.2 Company Revenue
- 11.3.3 Products
- 11.3.4 Recent Developments
11.4. Amdocs
- 11.4.1 Company Overview
- 11.4.2 Company Revenue
- 11.4.3 Products
- 11.4.4 Recent Developments
11.5. Capgemini
- 11.5.1 Company Overview
- 11.5.2 Company Revenue
- 11.5.3 Products
- 11.5.4 Recent Developments
11.6. CBRE
- 11.6.1 Company Overview
- 11.6.2 Company Revenue
- 11.6.3 Products
- 11.6.4 Recent Developments
11.7. Cognizant
- 11.7.1 Company Overview
- 11.7.2 Company Revenue
- 11.7.3 Products
- 11.7.4 Recent Developments
11.8. Delta BPO Solutions
- 11.8.1 Company Overview
- 11.8.2 Company Revenue
- 11.8.3 Products
- 11.8.4 Recent Developments
11.9. Go4Customer
- 11.9.1 Company Overview
- 11.9.2 Company Revenue
- 11.9.3 Products
- 11.9.4 Recent Developments
11.10. HCL Technologies Limited
- 11.10.1 Company Overview
- 11.10.2 Company Revenue
- 11.10.3 Products
- 11.10.4 Recent Developments
11.11. Infosys Limited (Infosys BPM)
- 11.11.1 Company Overview
- 11.11.2 Company Revenue
- 11.11.3 Products
- 11.11.4 Recent Developments
11.12. International Business Machines Corporation
- 11.12.1 Company Overview
- 11.12.2 Company Revenue
- 11.12.3 Products
- 11.12.4 Recent Developments
11.13. NCR Corporation
- 11.13.1 Company Overview
- 11.13.2 Company Revenue
- 11.13.3 Products
- 11.13.4 Recent Developments
11.14. SODEXO
- 11.14.1 Company Overview
- 11.14.2 Company Revenue
- 11.14.3 Products
- 11.14.4 Recent Developments
11.15. Teleperformance SE
- 11.15.1 Company Overview
- 11.15.2 Company Revenue
- 11.15.3 Products
- 11.15.4 Recent Developments
11.16. TTEC Holdings Inc.
- 11.16.1 Company Overview
- 11.16.2 Company Revenue
- 11.16.3 Products
- 11.16.4 Recent Developments
11.17. Wipro
- 11.17.1 Company Overview
- 11.17.2 Company Revenue
- 11.17.3 Products
- 11.17.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies