Global Field Service Management Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032

Description

List of Tables

The global demand for Field Service Management Market is presumed to reach the market size of nearly USD 18.1 Billion by 2032 from USD 5.63 Billion in 2023 with a CAGR of 13.86% under the study period 2024-2032.

Field service management (FSM) involves the efficient coordination and management of field operations, including scheduling, dispatching, and tracking mobile workers and resources. FSM software enables organizations to streamline workflows, optimize resource utilization, and improve customer service by providing real-time visibility into field activities. With features like route optimization, work order management, and mobile access, FSM solutions empower companies across various industries, such as utilities, telecommunications, and healthcare, to improve productivity, lower costs, and deliver exceptional customer service.

MARKET DYNAMICS

Companies prioritize efficient and prompt service delivery, necessitating the adoption of advanced field service management solutions. Technological advancements, particularly the integration of IoT and AI, are propelling the market forward. These technologies enable real-time monitoring, predictive maintenance, and optimized resource allocation, significantly improving operational efficiency. Additionally, the growing need for transparency and compliance in service operations pushes organizations to adopt robust field service management systems. The ability to track and document service activities ensures adherence to industry regulations and enhances accountability.

Moreover, the rise of mobile workforce trends, with employees working remotely or on the go, is boosting the demand for mobile-friendly field service management solutions. These solutions facilitate seamless communication and coordination among field technicians and office staff. Furthermore, the digital transformation across various industries creates a conducive environment for the market to foster as businesses strive to streamline operations and improve service delivery through digital tools. However, stringent waste management and disposal regulations may hinder market growth in the next few years.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Field Service Management. The growth and trends of Field Service Management industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Field Service Management market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Component

Solution (Mobile Field Execution, Service Contract Management, Warranty Management, Workforce Management, Customer Management, Inventory Management, Others)
Services (Implementation, Training & Support, Consulting & Advisory)

By Deployment

On-Premise
Cloud

By Enterprise

Large Enterprises
SMEs

By End-Use

Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Construction & Real Estate
Transportation & Logistics
Retail & Wholesale
Others

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Field Service Management market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Field Service Management market include IBM Corporation, Agile 3 Solutions LLC, Accenture, Comarch SA, Salesforce Inc., Infor, Klugo Group, SAP SE, Astea International Inc., Trimble Navigation Limited, Tech Mahindra Limited. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

Product Code: VMR11215767

1. PREFACE

1.1. Report Description
- 1.1.1 Objective
- 1.1.2 Target Audience
- 1.1.3 Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
- 1.3.1 Market Research Process
- 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

2.1. Highlights of Market
2.2. Global Market Snapshot

3. FIELD SERVICE MANAGEMENT - INDUSTRY ANALYSIS

3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter's Five Force Analysis
3.7. Market Attractiveness Analysis
- 3.7.1 Market Attractiveness Analysis By Component
- 3.7.2 Market Attractiveness Analysis By Deployment
- 3.7.3 Market Attractiveness Analysis By Enterprise
- 3.7.4 Market Attractiveness Analysis By End-Use
- 3.7.5 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

4.1. Value Chain Analysis
4.2. Raw Material Analysis
- 4.2.1 List of Raw Materials
- 4.2.2 Raw Material Manufactures List
- 4.2.3 Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
- 4.4.1 Direct Marketing
- 4.4.2 Indirect Marketing
- 4.4.3 Marketing Channel Development Trend

5. GLOBAL FIELD SERVICE MANAGEMENT MARKET ANALYSIS BY COMPONENT

5.1. Overview By Component
5.2. Historical and Forecast Data Analysis By Component
5.3. Solution (Mobile Field Execution, Service Contract Management, Warranty Management, Workforce Management, Customer Management, Inventory Management, Others) Historic and Forecast Sales By Regions
5.4. Services (Implementation, Training & Support, Consulting & Advisory) Historic and Forecast Sales By Regions

6. GLOBAL FIELD SERVICE MANAGEMENT MARKET ANALYSIS BY DEPLOYMENT

6.1. Overview By Deployment
6.2. Historical and Forecast Data Analysis By Deployment
6.3. On-Premise Historic and Forecast Sales By Regions
6.4. Cloud Historic and Forecast Sales By Regions

7. GLOBAL FIELD SERVICE MANAGEMENT MARKET ANALYSIS BY ENTERPRISE

7.1. Overview By Enterprise
7.2. Historical and Forecast Data Analysis By Enterprise
7.3. Large Enterprises Historic and Forecast Sales By Regions
7.4. SMEs Historic and Forecast Sales By Regions

8. GLOBAL FIELD SERVICE MANAGEMENT MARKET ANALYSIS BY END-USE

8.1. Overview By End-Use
8.2. Historical and Forecast Data Analysis By End-Use
8.3. Energy & Utilities Historic and Forecast Sales By Regions
8.4. Telecom Historic and Forecast Sales By Regions
8.5. Manufacturing Historic and Forecast Sales By Regions
8.6. Healthcare Historic and Forecast Sales By Regions
8.7. BFSI Historic and Forecast Sales By Regions
8.8. Construction & Real Estate Historic and Forecast Sales By Regions
8.9. Transportation & Logistics Historic and Forecast Sales By Regions
8.10. Retail & Wholesale Historic and Forecast Sales By Regions
8.11. Others Historic and Forecast Sales By Regions

9. GLOBAL FIELD SERVICE MANAGEMENT MARKET ANALYSIS BY GEOGRAPHY

9.1. Regional Outlook
9.2. Introduction
9.3. North America Sales Analysis
- 9.3.1 Overview, Historic and Forecast Data Sales Analysis
- 9.3.2 North America By Segment Sales Analysis
- 9.3.3 North America By Country Sales Analysis
- 9.3.4 United States Sales Analysis
- 9.3.5 Canada Sales Analysis
- 9.3.6 Mexico Sales Analysis
9.4. Europe Sales Analysis
- 9.4.1 Overview, Historic and Forecast Data Sales Analysis
- 9.4.2 Europe By Segment Sales Analysis
- 9.4.3 Europe By Country Sales Analysis
- 9.4.4 United Kingdom Sales Analysis
- 9.4.5 France Sales Analysis
- 9.4.6 Germany Sales Analysis
- 9.4.7 Italy Sales Analysis
- 9.4.8 Russia Sales Analysis
- 9.4.9 Rest Of Europe Sales Analysis
9.5. Asia Pacific Sales Analysis
- 9.5.1 Overview, Historic and Forecast Data Sales Analysis
- 9.5.2 Asia Pacific By Segment Sales Analysis
- 9.5.3 Asia Pacific By Country Sales Analysis
- 9.5.4 China Sales Analysis
- 9.5.5 India Sales Analysis
- 9.5.6 Japan Sales Analysis
- 9.5.7 South Korea Sales Analysis
- 9.5.8 Australia Sales Analysis
- 9.5.9 South East Asia Sales Analysis
- 9.5.10 Rest Of Asia Pacific Sales Analysis
9.6. Latin America Sales Analysis
- 9.6.1 Overview, Historic and Forecast Data Sales Analysis
- 9.6.2 Latin America By Segment Sales Analysis
- 9.6.3 Latin America By Country Sales Analysis
- 9.6.4 Brazil Sales Analysis
- 9.6.5 Argentina Sales Analysis
- 9.6.6 Peru Sales Analysis
- 9.6.7 Chile Sales Analysis
- 9.6.8 Rest of Latin America Sales Analysis
9.7. Middle East & Africa Sales Analysis
- 9.7.1 Overview, Historic and Forecast Data Sales Analysis
- 9.7.2 Middle East & Africa By Segment Sales Analysis
- 9.7.3 Middle East & Africa By Country Sales Analysis
- 9.7.4 Saudi Arabia Sales Analysis
- 9.7.5 UAE Sales Analysis
- 9.7.6 Israel Sales Analysis
- 9.7.7 South Africa Sales Analysis
- 9.7.8 Rest Of Middle East And Africa Sales Analysis

10. COMPETITIVE LANDSCAPE OF THE FIELD SERVICE MANAGEMENT COMPANIES

10.1. Field Service Management Market Competition
10.2. Partnership/Collaboration/Agreement
10.3. Merger And Acquisitions
10.4. New Product Launch
10.5. Other Developments

11. COMPANY PROFILES OF FIELD SERVICE MANAGEMENT INDUSTRY

11.1. Top Companies Market Share Analysis
11.2. Market Concentration Rate
11.3. IBM Corporation
- 11.3.1 Company Overview
- 11.3.2 Company Revenue
- 11.3.3 Products
- 11.3.4 Recent Developments
11.4. Agile 3 Solutions LLC
- 11.4.1 Company Overview
- 11.4.2 Company Revenue
- 11.4.3 Products
- 11.4.4 Recent Developments
11.5. Accenture
- 11.5.1 Company Overview
- 11.5.2 Company Revenue
- 11.5.3 Products
- 11.5.4 Recent Developments
11.6. Comarch SA
- 11.6.1 Company Overview
- 11.6.2 Company Revenue
- 11.6.3 Products
- 11.6.4 Recent Developments
11.7. Salesforce Inc.
- 11.7.1 Company Overview
- 11.7.2 Company Revenue
- 11.7.3 Products
- 11.7.4 Recent Developments
11.8. Infor
- 11.8.1 Company Overview
- 11.8.2 Company Revenue
- 11.8.3 Products
- 11.8.4 Recent Developments
11.9. Klugo Group
- 11.9.1 Company Overview
- 11.9.2 Company Revenue
- 11.9.3 Products
- 11.9.4 Recent Developments
11.10. SAP SE
- 11.10.1 Company Overview
- 11.10.2 Company Revenue
- 11.10.3 Products
- 11.10.4 Recent Developments
11.11. Astea International Inc.
- 11.11.1 Company Overview
- 11.11.2 Company Revenue
- 11.11.3 Products
- 11.11.4 Recent Developments
11.12. Trimble Navigation Limited
- 11.12.1 Company Overview
- 11.12.2 Company Revenue
- 11.12.3 Products
- 11.12.4 Recent Developments
11.13. Tech Mahindra Limited
- 11.13.1 Company Overview
- 11.13.2 Company Revenue
- 11.13.3 Products
- 11.13.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies