Global PC as a Service Market Size By Offering, By Enterprise Type (Large Enterprises and Small and Medium-Sized Enterprises ), By Vertical, By Geographic Scope And Forecast

PC as a Service Market Size And Forecast

PC as a Service Market size was valued at USD 85.13 Billion in 2024 and is projected to reach USD 2621.26 Billion by 2031, growing at a CAGR of 53.48% from 2024 to 2031.

The global PC as a Service Market has witnessed strong growth owing to the growing need for working in the latest technology environment in the IT and telecommunication sectors and the growing demand of business organizations towards operating expenses (OPEX) compare to capital expenditure (CAPEX). The Global PC as a Service Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global PC as a Service Market Definition

The PC as a Service or Personal Computer as a service is the device management model in which a company or organization pays a monthly subscription to lease management services and endpoint hardware from a dealer. The subscription involves services such as imaging, maintenance, staging, logistics services, and others. It conserves the cost of hardware purchase. It also improves security by tracking the location and status of the device. It can also incorporate predictive analytics that can help contend with hardware failures and security policy breaches. It extensively finds its application in the IT & Telecommunication sector.

For most devices as a service model, IT can choose the maintenance contract that best fits its needs. The contract can vary from a fully managed arrangement where the vendor manages everything to a hybrid approach where the internal IT department handles some aspects of the device deployment. It also helps prevent users from working with the latest technology because IT can sub out older devices rather than continuing with aging devices to save money.

Global PC as a Service Market Overview

The global PC as a Service Market is principally driven by factors such as reducing the cost of the IT staffing and workload, the growing demand of business organizations towards operating expenses (OPEX) compare to capital expenditure (CAPEX). The growing need for working in the latest technology environment in the IT and telecommunication sectors is also propelling the growth of the market. Moreover, the advantages offered by the PC as a Service business model with scalability and flexibility led to a positive outlook on the growth of the market.

Furthermore, the increasing trend for customers looking for technology that makes for a more appealing, interactive, and personal experience across their stores has made players search for handy devices that are optimized for both fixed and on-the-go interactions. This is anticipated to fuel demand for the PC as a Service Market during the forecast period. Despite having numerous benefits of PC as a Service, some factors restrain the growth of the market.

The lack of technological expertise and growing safety issues are the major factor expected to hinder the growth of the PC as a Service Market. Moreover, the differentiation in the products is expected to hinder the growth of the market. Nevertheless, the improved revenue of MSPs by offering PC as a Service solution and potential market for PC as a Service in untapped regions will offer enormous growth opportunities for the PC as a Service Market during the forecast period.

Global PC as a Service Market: Segmentation Analysis

The Global PC as a Service Market is segmented based on Offering, Enterprise Type, Vertical, and Geography.

PC as a Service Market, By Offering

• Hardware
• Desktops
• Laptops, Notebooks, and Tablets
• Software
• Services

Based on Offering, the market is bifurcated into Hardware, Software, and Services. The software segment is estimated to witness the highest CAGR for the forecast period. Software offerings in PC as a Service comprise operating system/imaging, security software, asset management, and other factory-installed software. Companies working in this space are addressing different independent software vendors (ISVs) to fulfill the needs of end-use customers. PC as a Service subscription grants upgrades and maintenance of software on a current basis at a moderate cost, allowing companies to improve productivity and application security flaws.

PC as a Service Market, By Enterprise Type

• Large Enterprises
• Small and Medium-Sized Enterprises (SMEs)

Based on Enterprise Type, the market is bifurcated into Large Enterprises and Small and Medium-Sized Enterprises (SMEs). The Small and Medium-Sized Enterprises segment is estimated to witness the highest CAGR for the forecast period. SMEs are anticipated to witness tremendous adoption of the PCaaS model in the upcoming years, due to the benefits offered by these solutions, including low capital expenditure. Furthermore, it is required that medium-sized enterprises in developed markets, requiring budget or capabilities to invest in automation, are demanded to shift to outsourced service desk solutions shortly, which will create opportunities for PCaaS vendors in this segment.

PC as a Service Market, By Vertical

• Education
• Healthcare & Life Sciences
• IT & Telecommunications
• Other

Based on Vertical, the market is bifurcated into Education, Healthcare & Life Sciences, IT & Telecommunications, and Other. The IT & Telecommunications segment is estimated to witness the highest CAGR for the forecast period. The growth of the segment is associated with increasing awareness and shifting the organization's preference toward the OPEX business model. The PC as a Service offers proper upgrades & maintenance of hardware and software, which allows companies to decrease IT burdens, and it helps to circumvent technological obsolescence, which eventually enhances productivity. Companies working in this space are witnessing severe competition in the market.

PC as a Service Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the world.
• On the basis of Geography, the Global PC as a Service Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. North America is forecasted to lead the PC as a Service Market during the forecast period, followed by the Asia Pacific. North America is the largest region in terms of market share in the PC as a Service Market. The service providers, extending from small businesses to multinational companies, in this region, have extensive expertise in managing the IT infrastructure and maintaining the operations. The huge demand for PCs in several industries is an aggressive driving force substantiating the market growth in the region.

Key Players

The "Global PC as a Service Market" study report will provide a valuable insight with an emphasis on the global market including some of the major players such as Hewlett-Packard Company (HP), CompuCom Systems (Office Depot), Lenovo Group Limited, Microsoft Corporation, Service IT Direct (Bizbang), HEMMersbach GmbH & Co. Kg, Telia Company AB, StarHub Ltd, SHI International Corp, Dell Technologies.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• Partnerships, Collaborations, and Agreements
• CompuCom and Office Depot joined in August 2020 to deliver a suite of IT gear and service products to assist small and mid-sized organizations' remote workspaces. Companies with 50 to 1,500 people can take use of a variety of services, including remote IT support, on-site hardware and software repair, and environmentally responsible IT disposal.
• Dell Technologies and Microsoft announced an expansion of their relationship in April 2019 to meet a broader range of client needs and drive digital transformations. The companies planned to create a completely native, supported and certified VMware cloud infrastructure on Microsoft Azure through this collaboration. Additionally, through cloud-based integration with Microsoft Intune and Azure Active Directory, joint Microsoft 365 and VMware Workspace ONE clients may manage Office 365 across devices. VMware Horizon Cloud on Microsoft Azure also expanded the capabilities of Microsoft Windows Virtual Desktop.
• Product Launches and Product Expansions
• Lenovo's Intelligent Devices Group in North America will launch a new device-as-a-service solution aimed at small and medium-sized businesses in April 2021.