Global Automotive After-Sales Service Market Size By Type of Service, By Components, By Vehicle Type, By Geographic Scope And Forecast

Automotive After-Sales Service Market Size And Forecast

Automotive After-Sales Service Market size was valued at USD 1002.12 Billion in 2023 and is projected to reach USD 1407.10 Billion by 2030, growing at a CAGR of 5% during the forecast period 2024-2030. Global Automotive After-Sales Service Market Drivers The market drivers for the Automotive After-Sales Service Market can be influenced by various factors. These may include: Boosting Automobile Sales:

The need for after-sales services is directly impacted by the general increase in car sales worldwide. The demand for upkeep, repairs, and replacement parts increases as more cars are sold.

Expanding Auto Park:

The number of automobiles on the road is rising, which supports a growing aftermarket for automotive services. The need for maintenance, repairs, and replacement parts is fueled by an ageing car fleet.

Increasing Complexity of Vehicles:

Complex systems and cutting-edge technologies are standard on modern cars. The necessity for specialist after-sales services, such as software updates, diagnostics, and repairs for electronic componentry, is fueled by this complexity.

Pay Attention to Customer Retention:

After-sales care is emphasised by automakers and service providers as a way to increase client happiness and loyalty. Providing high-quality upkeep and repair services can encourage recurring business and enhance brand recognition.

Technological Progress:

Professional services are becoming more and more necessary due to advancements in automotive technology, such as linked cars and sophisticated safety measures. This covers maintenance of complex components, software updates, and diagnostics based on telematics.

Raising Knowledge About Preventive Maintenance:

Preventive maintenance is getting more and more popular among fleet operators and consumers. The need for scheduled maintenance services will rise as a result of the ability to prevent significant breakdowns through timely repairs and routine servicing.

Increasing Net Worth:

Consumers are more prepared to spend money on after-sales care and vehicle maintenance as disposable incomes rise. This pattern is especially noteworthy in developing nations where the middle class is expanding.

Effect of E-commerce on Sales of Parts:

The quick access to car parts is made possible by the proliferation of e-commerce platforms. A large selection of replacement parts are available online for customers and service providers, which boosts aftermarket sales.

Extensive Criteria for Emissions:

The need for services pertaining to emission control systems, catalytic converters, and other parts that help satisfy environmental standards is driven by regulatory requirements for lower emissions.

Hybrid and electric car adoption:

For after-sales service providers, the growing popularity of electric and hybrid vehicles brings both new opportunities and difficulties. This covers the upkeep of battery systems, electric drivetrains, and associated parts.

The growth of service networks:

To access a larger consumer base, automakers and service providers are growing their service networks internationally. This entails setting up authorised workshops, service centres, and alliances with independent repair facilities.

Global Automotive After-Sales Service Market Restraints

Several factors can act as restraints or challenges for the Automotive After-Sales Service Market. These may include:

Exorbitant Service Fees:

After-sale services, such as upkeep, repairs, and authentic replacement parts, can be expensive. This may deter some car owners from using authorized repair facilities, which could result in lost sales for suppliers and manufacturers.

Independent Repair Shop Competition:

The official after-sales service channels face competition from independent repair shops and neighborhood service centers, which frequently provide authorized dealerships with less expensive options.

Complexity of Current Automobiles:

Technology improvements provide cars with additional capabilities, but they also make repairs more difficult. Specialized equipment and training are required for technicians, which can be costly for both service providers and clients.

Availability of Fake Components:

One major difficulty in the automotive industry is the existence of substandard or counterfeit parts. It presents safety issues in addition to affecting the quality of repairs. In order to keep customers' trust, manufacturers and service providers must address this issue.

Quick Shifts in Technology:

The car industry's rapid technology improvements could make it difficult to maintain service staff knowledgeable on the most recent diagnostic and repair methods.

Worldwide Supply Chain Upheavals:

Geopolitical conflicts, natural disasters, or international health crises can all cause disruptions in the global supply chain that affect spare part availability and cause delays in after-sales services.

Extended Lifecycles of Vehicles:

The frequency of aftermarket service requirements may decrease as automobiles get more durable and owners use them longer, which could have an effect on service revenue.

Rules Regarding the Environment:

Manufacturers may be forced by strict environmental requirements to create automobiles that are more durable and have longer lifespans. Customers will benefit from this, but it may lessen the need for after-sale support.

DIY Trends for Consumers:

Instead of depending on accredited service centers, some customers choose to use third-party solutions or do-it-yourself (DIY) fixes. The income streams of OEMs and approved service providers may be impacted by this trend.

Making the Switch to Electric Vehicles:

Since electric cars (EVs) have fewer moving parts and may require specialized skill sets for maintenance and repairs, the growing popularity of EVs presents issues for traditional after-sales service providers.

Perception and Trust of Customers:

Customers' trust in authorized service providers may be impacted by unfavorable opinions regarding the excessive prices or poor quality of after-sales services. Establishing and preserving client trust is essential to the success of operations related to after-sales care.

Global Automotive After-Sales Service Market Segmentation Analysis

The Global Automotive After-Sales Service Market is Segmented on the basis of Type of Service, Components, Vehicle Type, and Geography.

Automotive After-Sales Service Market, By Type of Service

• Routine Maintenance and Repairs
• : Services such as oil changes, tire rotations, brake replacements, and other routine maintenance tasks.
• Diagnostic and Repair Services:
• Troubleshooting and repairing issues related to the vehicle's engine, transmission, electronics, and other systems.
• Collision Repair and Bodywork:
• Services related to fixing damage resulting from accidents, including dent repair and painting.
• Parts Replacement:
• Replacing worn-out or damaged components, including brakes, exhaust systems, batteries, and other parts.

Automotive After-Sales Service Market, By Components

• Engine Components:
• Services related to the repair and maintenance of the engine, including fuel systems, ignition systems, and cooling systems.
• Chassis and Suspension Components:
• Services related to the repair and maintenance of the vehicle's frame, suspension, steering, and braking systems.
• Electrical Components:
• Repairs and maintenance of the vehicle's electrical systems, including lighting, wiring, and electronic components.
• Interior and Exterior Components:
• Services related to the repair and maintenance of interior features, such as seats and dashboard components, as well as exterior features like mirrors and windows.

Automotive After-Sales Service Market, By Vehicle Type

• Passenger Vehicles:
• After-sales services for cars and other personal vehicles.
• Commercial Vehicles:
• After-sales services for trucks, buses, and other commercial vehicles.
• Two-Wheelers:
• Services for motorcycles and scooters.

Automotive After-Sales Service Market, By Geography

• North America:
• Market conditions and demand in the United States, Canada, and Mexico.
• Europe:
• Analysis of the Automotive After-Sales Service Market in European countries.
• Asia-Pacific:
• Focusing on countries like China, India, Japan, South Korea, and others.
• Middle East and Africa:
• Examining market dynamics in the Middle East and African regions.
• Latin America:
• Covering market trends and developments in countries across Latin America.

Key Players

• The major players in the Automotive After-Sales Service Market are:
• Denso
• Syncron
• Wurth Group
• Bosch
• ACDelco
• Lentuo International
• Pang Da Automobile Trade
• INP North America
• IAV Automotive Engineering
• Deloitte
• Arthur D. Little Korea
• Capgemini
• McKinsey & Company
• Oliver Wyman
• Bain & Company