Returns Management Software Market Size and Forecast, Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component, Deployment, and Enterprise Size, and Geography

List of Tables

The returns management software market size is expected US$ 1.58 billion in 2023 and is expected to reach US$ 3.29 billion by 2031; it is estimated to record a CAGR of 9.6% from 2023 to 2031.

The scope of the market report covers North America, Europe, Asia Pacific, Middle East and Africa, South and Central America. The Asia Pacific returns management software market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia Pacific. In terms of revenue, China dominated the APAC returns management software market share followed by Japan and South Korea.

The Japan returns management software market is mainly driven by the rise of the e-commerce industry. Japan, the fourth largest e-commerce market globally, closely following China, the US, and the UK, demonstrates significant growth potential. According to the annual eCommerce Market Survey conducted by Japan's Ministry of Economy, Trade and Industry (METI) in August 2022, the country experienced a noteworthy 8.6% increase in business-to-consumer (B2C) e-commerce sales of goods in 2021 compared to the previous year. This surge translates to an estimated total market value of US$ 188.1 billion for the B2C e-commerce sector in Japan. Impressively, when compared to the pre-COVID year of 2019, B2C sales of goods expanded by a substantial 32.2%. These statistics underscore the resilience and growth potential of Japan's e-commerce landscape. As consumer behavior continues to shift toward online shopping, businesses operating in this market can capitalize on the expanding opportunities. Adapting to this digital transformation and harnessing the power of e-commerce platforms can enable companies to tap into Japan's thriving B2C market and enhance their revenue streams. All such factors drive the returns management software market growth in the country.

Based on enterprise size, the returns management software market is bifurcated into large enterprises and SMEs. The large enterprises segment is estimated to hold largest returns management software market share by 2031. Returns management is a critical function for large enterprises, as it directly impacts customer satisfaction, operational efficiency, and bottom-line profitability. To effectively handle the complexities of returns on a large scale, enterprises require robust returns management software tailored to their unique needs. Returns management software designed specifically for large enterprises offers a wide range of features and functionalities to streamline the returns process. This software enables enterprises to handle high volumes of returns efficiently, automate workflows, and enhance visibility throughout the entire return lifecycle.

One of the key benefits of returns management software for large enterprises is its ability to integrate with existing enterprise systems. This integration enables seamless data exchange between different departments, such as customer service, logistics, and finance, ensuring a synchronized and efficient returns process. By centralizing returns data, enterprises can identify root causes, gain insights into return patterns, and implement targeted process improvements. Moreover, returns management software offers advanced analytics and reporting capabilities. Enterprises can leverage these features to gain actionable insights into their return operations, identify trends, and make data-driven decisions. This enables enterprises to proactively address common return issues, optimize inventory management, and reduce overall return rates.

parcelLab; ReturnLogic; nShift; United Parcel Service of America, Inc.; Loop Returns; Return Rabbit; SAP SE; Shipcloud GmbH; and AfterShip are among the key players profiled in the Returns Management Software market report. The Returns Management Software market report also provides detailed market insights, which help the key players strategize their growth. The Returns Management Software market forecast can help stakeholders in this marketplace plan their growth strategies.

The overall returns management software market size has been derived using both primary and secondary sources. Exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the returns management software market analysis. The report includes growth prospects in light of current returns management software market trends and driving factors influencing the market. The process also helps obtain an overview and forecast of the market with respect to all the market segments. Also, multiple primary interviews have been conducted with industry participants to validate the data and gain analytical insights. This process includes industry experts such as VPs, business development managers, market intelligence managers, and national sales managers, along with external consultants such as valuation experts, research analysts, and key opinion leaders, specializing in the Returns Management Software market.

Product Code: TIPRE00028927

1. Introduction 23

1.1 The Insight Partners Research Report Guidance. 23
1.2 Market Segmentation. 24

2. Executive Summary 25

2.1 Key Insights. 25
2.2 Market Attractiveness. 26

3. Research Methodology 27

3.1 Scope. 28
3.2 Coverage. 28
3.3 Secondary Research. 28
3.4 Primary Research. 28
- 3.4.1 Hypothesis Formulation: 29
- 3.4.2 Developing Base Number: 29
- 3.4.3 Data Triangulation: 29
- 3.4.4 Country Level Data: 30
3.5 Key Sources and Factors Considered During the Market Analysis. 30
- 3.5.1 Key Secondary Sources: 30
- 3.5.2 Key Factors Considered: 30
3.6 Key Companies Considered During Market Analysis. 31

4. Returns Management Software Market Landscape 33

4.1 Overview. 33
4.2 PEST Analysis. 34
4.3 Ecosystem Analysis. 35
- 4.3.1 Solution Providers: 35
- 4.3.2 End-Users: 35
- 4.3.3 List of Vendors in the Value Chain. 36
4.4 Premium Insights. 37
- 4.4.1 Comparison of Frontend Vs Backend. 37
  - 4.4.1.1 User Requirement Analysis - Frontend Features Present Vs Frontend Features Required. 37
    - 4.4.1.1.1 Frontend Features Present: 37
    - 4.4.1.1.2 Frontend Features Required: 38
  - 4.4.1.2 User Requirement Analysis - Backend Features Present Vs Backend Features Required. 39
    - 4.4.1.2.1 Backend Features Present: 39
    - 4.4.1.2.2 Backend Features Required: 40

5. Returns Management Software Market - Key Market Dynamics 41

5.1 Returns Management Software Market - Key Market Dynamics. 41
5.2 Market Drivers. 41
- 5.2.1 Increase in Return Rates. 41
- 5.2.2 Growth of E-commerce Sector 42
- 5.2.3 Rising Need for Customer Satisfaction. 43
5.3 Market Restraints. 43
- 5.3.1 High Implementation Costs. 43
- 5.3.2 Data Security Concerns. 43
5.4 Market Opportunities. 44
- 5.4.1 Rising Sustainability Initiatives. 44
- 5.4.2 Technological Advancements. 44
5.5 Future Trends. 45
- 5.5.1 Integration of Blockchain Technology. 45
5.6 Impact of Drivers and Restraints: 45

6. Returns Management Software Market - Global Market Analysis 46

6.1 Returns Management Software Market Revenue (US$ Million), 2023-2031. 46
6.2 Returns Management Software Market Forecast Analysis. 47

7. Returns Management Software Market Analysis - by Component 48

7.1 Software. 49
- 7.1.1 Overview. 49
- 7.1.2 Software: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 49
7.2 Services. 50
- 7.2.1 Overview. 50
- 7.2.2 Services: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 50

8. Returns Management Software Market Analysis - by Deployment 51

8.1 Cloud. 52
- 8.1.1 Overview. 52
- 8.1.2 Cloud: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 52
8.2 On Premises. 53
- 8.2.1 Overview. 53
- 8.2.2 On Premises: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 53

9. Returns Management Software Market Analysis - by Enterprise Size 54

9.1 Large Enterprises. 55
- 9.1.1 Overview. 55
- 9.1.2 Large Enterprises: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 55
9.2 SMEs. 56
- 9.2.1 Overview. 56
- 9.2.2 SMEs: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 56

10. Returns Management Software Market - Geographical Analysis 57

10.1 Overview. 57
10.2 North America. 59
- 10.2.1 North America Returns Management Software Market Overview. 59
- 10.2.2 North America: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 59
- 10.2.3 North America: Returns Management Software Market Breakdown, by Component 60
  - 10.2.3.1 North America: Returns Management Software Market - Revenue and Forecast Analysis - by Component 60
- 10.2.4 North America: Returns Management Software Market Breakdown, by Deployment 61
  - 10.2.4.1 North America: Returns Management Software Market - Revenue and Forecast Analysis - by Deployment 61
- 10.2.5 North America: Returns Management Software Market Breakdown, by Enterprise Size. 62
  - 10.2.5.1 North America: Returns Management Software Market - Revenue and Forecast Analysis - by Enterprise Size. 62
- 10.2.6 North America: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 63
  - 10.2.6.1 North America: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 63
  - 10.2.6.2 United States: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 64
    - 10.2.6.2.1 United States: Returns Management Software Market Breakdown, by Component 65
    - 10.2.6.2.2 United States: Returns Management Software Market Breakdown, by Deployment 65
    - 10.2.6.2.3 United States: Returns Management Software Market Breakdown, by Enterprise Size. 65
  - 10.2.6.3 Canada: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 66
    - 10.2.6.3.1 Canada: Returns Management Software Market Breakdown, by Component 66
    - 10.2.6.3.2 Canada: Returns Management Software Market Breakdown, by Deployment 67
    - 10.2.6.3.3 Canada: Returns Management Software Market Breakdown, by Enterprise Size. 67
  - 10.2.6.4 Mexico: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 68
    - 10.2.6.4.1 Mexico: Returns Management Software Market Breakdown, by Component 68
    - 10.2.6.4.2 Mexico: Returns Management Software Market Breakdown, by Deployment 69
    - 10.2.6.4.3 Mexico: Returns Management Software Market Breakdown, by Enterprise Size. 69
10.3 Europe. 70
- 10.3.1 Europe Returns Management Software Market Overview. 70
- 10.3.2 Europe: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 70
- 10.3.3 Europe: Returns Management Software Market Breakdown, by Component 71
  - 10.3.3.1 Europe: Returns Management Software Market - Revenue and Forecast Analysis - by Component 71
- 10.3.4 Europe: Returns Management Software Market Breakdown, by Deployment 72
  - 10.3.4.1 Europe: Returns Management Software Market - Revenue and Forecast Analysis - by Deployment 72
- 10.3.5 Europe: Returns Management Software Market Breakdown, by Enterprise Size. 73
  - 10.3.5.1 Europe: Returns Management Software Market - Revenue and Forecast Analysis - by Enterprise Size. 73
- 10.3.6 Europe: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 74
  - 10.3.6.1 Europe: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 74
  - 10.3.6.2 United Kingdom: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 75
    - 10.3.6.2.1 United Kingdom: Returns Management Software Market Breakdown, by Component 76
    - 10.3.6.2.2 United Kingdom: Returns Management Software Market Breakdown, by Deployment 76
    - 10.3.6.2.3 United Kingdom: Returns Management Software Market Breakdown, by Enterprise Size. 76
  - 10.3.6.3 Germany: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 77
    - 10.3.6.3.1 Germany: Returns Management Software Market Breakdown, by Component 77
    - 10.3.6.3.2 Germany: Returns Management Software Market Breakdown, by Deployment 78
    - 10.3.6.3.3 Germany: Returns Management Software Market Breakdown, by Enterprise Size. 78
  - 10.3.6.4 France: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 79
    - 10.3.6.4.1 France: Returns Management Software Market Breakdown, by Component 79
    - 10.3.6.4.2 France: Returns Management Software Market Breakdown, by Deployment 80
    - 10.3.6.4.3 France: Returns Management Software Market Breakdown, by Enterprise Size. 80
  - 10.3.6.5 Italy: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 81
    - 10.3.6.5.1 Italy: Returns Management Software Market Breakdown, by Component 81
    - 10.3.6.5.2 Italy: Returns Management Software Market Breakdown, by Deployment 82
    - 10.3.6.5.3 Italy: Returns Management Software Market Breakdown, by Enterprise Size. 82
  - 10.3.6.6 Russia: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 83
    - 10.3.6.6.1 Russia: Returns Management Software Market Breakdown, by Component 83
    - 10.3.6.6.2 Russia: Returns Management Software Market Breakdown, by Deployment 84
    - 10.3.6.6.3 Russia: Returns Management Software Market Breakdown, by Enterprise Size. 84
  - 10.3.6.7 Rest of Europe: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 84
    - 10.3.6.7.1 Rest of Europe: Returns Management Software Market Breakdown, by Component 85
    - 10.3.6.7.2 Rest of Europe: Returns Management Software Market Breakdown, by Deployment 86
    - 10.3.6.7.3 Rest of Europe: Returns Management Software Market Breakdown, by Enterprise Size. 86
10.4 Asia Pacific. 87
- 10.4.1 Asia Pacific Returns Management Software Market Overview. 87
- 10.4.2 Asia Pacific: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 87
- 10.4.3 Asia Pacific: Returns Management Software Market Breakdown, by Component 88
  - 10.4.3.1 Asia Pacific: Returns Management Software Market - Revenue and Forecast Analysis - by Component 88
- 10.4.4 Asia Pacific: Returns Management Software Market Breakdown, by Deployment 89
  - 10.4.4.1 Asia Pacific: Returns Management Software Market - Revenue and Forecast Analysis - by Deployment 89
- 10.4.5 Asia Pacific: Returns Management Software Market Breakdown, by Enterprise Size. 90
  - 10.4.5.1 Asia Pacific: Returns Management Software Market - Revenue and Forecast Analysis - by Enterprise Size. 90
- 10.4.6 Asia Pacific: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 91
  - 10.4.6.1 Asia Pacific: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 91
  - 10.4.6.2 China: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 92
    - 10.4.6.2.1 China: Returns Management Software Market Breakdown, by Component 92
    - 10.4.6.2.2 China: Returns Management Software Market Breakdown, by Deployment 93
    - 10.4.6.2.3 China: Returns Management Software Market Breakdown, by Enterprise Size. 93
  - 10.4.6.3 Japan: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 94
    - 10.4.6.3.1 Japan: Returns Management Software Market Breakdown, by Component 94
    - 10.4.6.3.2 Japan: Returns Management Software Market Breakdown, by Deployment 95
    - 10.4.6.3.3 Japan: Returns Management Software Market Breakdown, by Enterprise Size. 95
  - 10.4.6.4 South Korea: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 96
    - 10.4.6.4.1 South Korea: Returns Management Software Market Breakdown, by Component 96
    - 10.4.6.4.2 South Korea: Returns Management Software Market Breakdown, by Deployment 97
    - 10.4.6.4.3 South Korea: Returns Management Software Market Breakdown, by Enterprise Size. 97
  - 10.4.6.5 India: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 98
    - 10.4.6.5.1 India: Returns Management Software Market Breakdown, by Component 98
    - 10.4.6.5.2 India: Returns Management Software Market Breakdown, by Deployment 99
    - 10.4.6.5.3 India: Returns Management Software Market Breakdown, by Enterprise Size. 99
  - 10.4.6.6 Australia: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 100
    - 10.4.6.6.1 Australia: Returns Management Software Market Breakdown, by Component 100
    - 10.4.6.6.2 Australia: Returns Management Software Market Breakdown, by Deployment 101
    - 10.4.6.6.3 Australia: Returns Management Software Market Breakdown, by Enterprise Size. 101
  - 10.4.6.7 Rest of APAC: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 102
    - 10.4.6.7.1 Rest of APAC: Returns Management Software Market Breakdown, by Component 102
    - 10.4.6.7.2 Rest of APAC: Returns Management Software Market Breakdown, by Deployment 103
    - 10.4.6.7.3 Rest of APAC: Returns Management Software Market Breakdown, by Enterprise Size. 103
10.5 Middle East and Africa. 104
- 10.5.1 Middle East and Africa Returns Management Software Market Overview. 104
- 10.5.2 Middle East and Africa: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 104
- 10.5.3 Middle East and Africa: Returns Management Software Market Breakdown, by Component 105
  - 10.5.3.1 Middle East and Africa: Returns Management Software Market - Revenue and Forecast Analysis - by Component 105
- 10.5.4 Middle East and Africa: Returns Management Software Market Breakdown, by Deployment 106
  - 10.5.4.1 Middle East and Africa: Returns Management Software Market - Revenue and Forecast Analysis - by Deployment 106
- 10.5.5 Middle East and Africa: Returns Management Software Market Breakdown, by Enterprise Size. 107
  - 10.5.5.1 Middle East and Africa: Returns Management Software Market - Revenue and Forecast Analysis - by Enterprise Size. 107
- 10.5.6 Middle East and Africa: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 108
  - 10.5.6.1 Middle East and Africa: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 108
  - 10.5.6.2 United Arab Emirates: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 109
    - 10.5.6.2.1 United Arab Emirates: Returns Management Software Market Breakdown, by Component 109
    - 10.5.6.2.2 United Arab Emirates: Returns Management Software Market Breakdown, by Deployment 110
    - 10.5.6.2.3 United Arab Emirates: Returns Management Software Market Breakdown, by Enterprise Size. 110
  - 10.5.6.3 Saudi Arabia: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 111
    - 10.5.6.3.1 Saudi Arabia: Returns Management Software Market Breakdown, by Component 111
    - 10.5.6.3.2 Saudi Arabia: Returns Management Software Market Breakdown, by Deployment 112
    - 10.5.6.3.3 Saudi Arabia: Returns Management Software Market Breakdown, by Enterprise Size. 112
  - 10.5.6.4 South Africa: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 113
    - 10.5.6.4.1 South Africa: Returns Management Software Market Breakdown, by Component 113
    - 10.5.6.4.2 South Africa: Returns Management Software Market Breakdown, by Deployment 114
    - 10.5.6.4.3 South Africa: Returns Management Software Market Breakdown, by Enterprise Size. 114
  - 10.5.6.5 Rest of Middle East and Africa: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 115
    - 10.5.6.5.1 Rest of Middle East and Africa: Returns Management Software Market Breakdown, by Component 115
    - 10.5.6.5.2 Rest of Middle East and Africa: Returns Management Software Market Breakdown, by Deployment 116
    - 10.5.6.5.3 Rest of Middle East and Africa: Returns Management Software Market Breakdown, by Enterprise Size. 116
10.6 South and Central America. 117
- 10.6.1 South and Central America Returns Management Software Market Overview. 117
- 10.6.2 South and Central America: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 117
- 10.6.3 South and Central America: Returns Management Software Market Breakdown, by Component 118
  - 10.6.3.1 South and Central America: Returns Management Software Market - Revenue and Forecast Analysis - by Component 118
- 10.6.4 South and Central America: Returns Management Software Market Breakdown, by Deployment 119
  - 10.6.4.1 South and Central America: Returns Management Software Market - Revenue and Forecast Analysis - by Deployment 119
- 10.6.5 South and Central America: Returns Management Software Market Breakdown, by Enterprise Size. 120
  - 10.6.5.1 South and Central America: Returns Management Software Market - Revenue and Forecast Analysis - by Enterprise Size. 120
- 10.6.6 South and Central America: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 121
  - 10.6.6.1 South and Central America: Returns Management Software Market - Revenue and Forecast Analysis - by Country. 121
  - 10.6.6.2 Brazil: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 122
    - 10.6.6.2.1 Brazil: Returns Management Software Market Breakdown, by Component 122
    - 10.6.6.2.2 Brazil: Returns Management Software Market Breakdown, by Deployment 123
    - 10.6.6.2.3 Brazil: Returns Management Software Market Breakdown, by Enterprise Size. 123
  - 10.6.6.3 Argentina: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 124
    - 10.6.6.3.1 Argentina: Returns Management Software Market Breakdown, by Component 124
    - 10.6.6.3.2 Argentina: Returns Management Software Market Breakdown, by Deployment 125
    - 10.6.6.3.3 Argentina: Returns Management Software Market Breakdown, by Enterprise Size. 125
  - 10.6.6.4 Rest of South and Central America: Returns Management Software Market - Revenue and Forecast to 2031 (US$ Million) 126
    - 10.6.6.4.1 Rest of South and Central America: Returns Management Software Market Breakdown, by Component 126
    - 10.6.6.4.2 Rest of South and Central America: Returns Management Software Market Breakdown, by Deployment 127
    - 10.6.6.4.3 Rest of South and Central America: Returns Management Software Market Breakdown, by Enterprise Size. 127

11. Competitive Landscape 128

11.1 Heat Map Analysis by Key Players. 128
11.2 Company Positioning & Concentration. 128
11.3 Company Market Share Analysis. 129
11.4 Product Benchmarking. 129

12. Industry Landscape 131

12.1 Overview. 131
12.2 Market Initiative. 131
12.3 New Product Development 132
12.4 Merger and Acquisition. 132

13. Company Profiles 133

13.1 parcelLab. 133
- 13.1.1 Key Facts. 133
- 13.1.2 Business Description. 133
- 13.1.3 Products and Services. 133
- 13.1.4 Financial Overview. 133
- 13.1.5 SWOT Analysis. 134
- 13.1.6 Key Developments. 135
13.2 ReturnLogic. 136
- 13.2.1 Key Facts. 136
- 13.2.2 Business Description. 136
- 13.2.3 Products and Services. 136
- 13.2.4 Financial Overview. 136
- 13.2.5 SWOT Analysis. 137
- 13.2.6 Key Developments. 138
13.3 ReverseLogix. 139
- 13.3.1 Key Facts. 139
- 13.3.2 Business Description. 139
- 13.3.3 Products and Services. 139
- 13.3.4 Financial Overview. 139
- 13.3.5 SWOT Analysis. 139
- 13.3.6 Key Developments. 141
13.4 nShift 142
- 13.4.1 Key Facts. 142
- 13.4.2 Business Description. 142
- 13.4.3 Products and Services. 142
- 13.4.4 Financial Overview. 142
- 13.4.5 SWOT Analysis. 143
- 13.4.6 Key Developments. 144
13.5 United Parcel Service of America, Inc. 145
- 13.5.1 Key Facts. 145
- 13.5.2 Business Description. 145
- 13.5.3 Products and Services. 145
- 13.5.4 Financial Overview. 145
- 13.5.5 SWOT Analysis. 146
- 13.5.6 Key Developments. 147
13.6 Loop Returns. 148
- 13.6.1 Key Facts. 148
- 13.6.2 Business Description. 148
- 13.6.3 Products and Services. 148
- 13.6.4 Financial Overview. 148
- 13.6.5 SWOT Analysis. 148
- 13.6.6 Key Developments. 150
13.7 Return Rabbit 151
- 13.7.1 Key Facts. 151
- 13.7.2 Business Description. 151
- 13.7.3 Products and Services. 151
- 13.7.4 Financial Overview. 151
- 13.7.5 SWOT Analysis. 151
- 13.7.6 Key Developments. 152
13.8 SAP SE. 153
- 13.8.1 Key Facts. 153
- 13.8.2 Business Description. 153
- 13.8.3 Products and Services. 154
- 13.8.4 Financial Overview. 154
- 13.8.5 SWOT Analysis. 155
- 13.8.6 Key Developments. 156
13.9 Shipcloud GmbH. 157
- 13.9.1 Key Facts. 157
- 13.9.2 Business Description. 157
- 13.9.3 Products and Services. 157
- 13.9.4 Financial Overview. 157
- 13.9.5 SWOT Analysis. 158
- 13.9.6 Key Developments. 159
13.10 AfterShip. 160
- 13.10.1 Key Facts. 160
- 13.10.2 Business Description. 160
- 13.10.3 Products and Services. 160
- 13.10.4 Financial Overview. 160
- 13.10.5 SWOT Analysis. 160
- 13.10.6 Key Developments. 161

14. Appendix 162

14.1 Word Index. 162
14.2 About The Insight Partners. 162