Voice Commerce Global Market Report 2025

Description

Voice commerce, also known as v-commerce, denotes the method of purchasing goods and services via voice commands or virtual assistants, typically facilitated by devices equipped with voice recognition technology or interconnected devices. It enables consumers to peruse products, add items to their shopping carts, and finalize transactions solely through verbal commands, eliminating the necessity for conventional visual interfaces such as screens or keyboards.

The primary forms of voice commerce encompass smart speakers, voice assistants, and virtual digital assistants. A smart speaker refers to a wireless electronic device that operates independently, integrating a built-in digital assistant managed through voice commands via an embedded microphone. These devices find applications across various sectors including personal care, electronics, household appliances, groceries, arts and crafts, and others, catering to end-users such as the travel industry, hospitality sector, entertainment industry, among others.

The voice commerce market research report is one of a series of new reports from The Business Research Company that provides voice commerce market statistics, including voice commerce industry global market size, regional shares, competitors with a voice commerce market share, detailed voice commerce market segments, market trends, and opportunities, and any further data you may need to thrive in the voice commerce industry. This voice commerce research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The voice commerce market size has grown exponentially in recent years. It will grow from $116.83 billion in 2024 to $151.39 billion in 2025 at a compound annual growth rate (CAGR) of 29.6%. The growth in the historic period can be attributed to increased popularity of online shopping, change in consumer search and shopping habits, increased penetration of online businesses, proliferation of social media and smartphones, increased demand for contactless shopping.

The voice commerce market size is expected to see exponential growth in the next few years. It will grow to $421.7 billion in 2029 at a compound annual growth rate (CAGR) of 29.2%. The growth in the forecast period can be attributed to increasing adoption of voice assistants and voice-enabled devices, growing focus on enhancing customer engagement, growth of the authentication market, increasing in voice-based searches, increasing applications in retail, banking, connected devices, smart homes, healthcare, and automobile sectors. Major trends in the forecast period include integration of e-commerce platforms with voice technologies, use of innovative technologies like artificial intelligence, developments in natural language processing technology, demand for connected devices, automation of shopping operations through voice assistants.

The surge in e-commerce demand is poised to propel the voice commerce market's growth. E-commerce, or electronic commerce, involves the online buying and selling of goods and services. The rise in e-commerce stems from secure payment options, home delivery, personalization, and enhanced customer experiences. Voice commerce offers a smoother, more efficient, and personalized shopping journey, thereby boosting customer satisfaction and loyalty. It also enables hands-free browsing and purchasing, simplifying the shopping process. For example, e-commerce sales in Canada are projected to soar from $2.34 billion in March 2022 to $40.3 billion by 2025, as reported by the International Trade Administration, a US government agency.

Key players in the voice commerce arena are concentrating on developing innovative products such as AI-powered voice assistants to enhance user experiences and streamline shopping procedures. These assistants, powered by artificial intelligence technologies such as natural language processing (NLP) and machine learning, understand and respond to user voice commands and queries. Haptik, an India-based software company, introduced Buzzo, an AI-powered voice assistant aimed at enhancing the digital shopping experience for e-commerce platforms. Buzzo employs advanced natural language understanding (NLU) and product metadata to grasp user requirements in everyday language and offer personalized recommendations akin to in-store sales agents.

In March 2022, Microsoft Corporation, a US-based technology giant, acquired Nuance Communications Inc for $19.7 billion. This acquisition enables Microsoft to harness Nuance's technology in creating new solutions that integrate voice, artificial intelligence, and cloud technologies across various sectors, including healthcare, retail, telecommunications, and financial services. Nuance Communications Inc., based in the US, provides voice platforms for commerce.

Major companies operating in the voice commerce market are Amazon.com Inc., Apple inc., Alphabet Inc., Google LLC, Samsung Electronics Co., Alibaba Group Holding Ltd., Sony Corp., Salesforce Inc., Baidu Inc., Adobe Inc., Twilio Inc., Vizio Inc., Sonos Inc., BigCommerce Pty. Ltd., Algolia Inc., Agora.io, iAdvize Inc., SoundHound Inc., Ferns N Petals Pvt. Ltd., Edrone Ltd., Humanize LLC, Yoshai Ltd., Voicify LLC, Jetson AI Inc.

North America was the largest region in the voice commerce market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the voice commerce market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The voice commerce market consists of revenues earned by entities by providing services such as voice shopping, reordering services, and subscription management. The market value includes the value of related goods sold by the service provider or included within the service offering. The voice commerce also includes sales of smart home devices, voice-enabled wearables, and in-car voice assistants. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Voice Commerce Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on voice commerce market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Assess the impact of key macro factors such as conflict, pandemic and recovery, inflation and interest rate environment and the 2nd Trump presidency.
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Outperform competitors using forecast data and the drivers and trends shaping the market.
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Where is the largest and fastest growing market for voice commerce ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The voice commerce market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Type: Smart Speaker; Voice Assistant; Virtual Digital Assistant
2) By Application: Personal Care; Electronics; Household Appliances; Groceries; Arts Crafts; Other Applications
3) By End-User: Travel Industry; Hospitality Industry; Entertainment Industry; Other End-Users
Subsegments:
1) By Smart Speaker: Amazon Echo; Google Home; Apple HomePod; Others
2) By Voice Assistant: Google Assistant; Amazon Alexa; Apple Siri; Microsoft Cortana
3) By Virtual Digital Assistant: AI-Based Assistants; Chatbots
Companies Mentioned: Amazon.com Inc.; Apple inc.; Alphabet Inc.; Google LLC; Samsung Electronics Co.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r31515

1. Executive Summary

2. Voice Commerce Market Characteristics

3. Voice Commerce Market Trends And Strategies

4. Voice Commerce Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Voice Commerce Growth Analysis And Strategic Analysis Framework

5.1. Global Voice Commerce PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Voice Commerce Market Growth Rate Analysis
5.4. Global Voice Commerce Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Voice Commerce Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Voice Commerce Total Addressable Market (TAM)

6. Voice Commerce Market Segmentation

6.1. Global Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Smart Speaker
Voice Assistant
Virtual Digital Assistant
6.2. Global Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Personal Care
Electronics
Household Appliances
Groceries
Arts Crafts
Other Applications
6.3. Global Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Travel Industry
Hospitality Industry
Entertainment Industry
Other End-Users
6.4. Global Voice Commerce Market, Sub-Segmentation Of Smart Speaker, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Amazon Echo
Google Home
Apple HomePod
Others
6.5. Global Voice Commerce Market, Sub-Segmentation Of Voice Assistant, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Google Assistant
Amazon Alexa
Apple Siri
Microsoft Cortana
6.6. Global Voice Commerce Market, Sub-Segmentation Of Virtual Digital Assistant, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
AI-Based Assistants
Chatbots

7. Voice Commerce Market Regional And Country Analysis

7.1. Global Voice Commerce Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Voice Commerce Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Voice Commerce Market

8.1. Asia-Pacific Voice Commerce Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Voice Commerce Market

9.1. China Voice Commerce Market Overview
9.2. China Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Voice Commerce Market

10.1. India Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Voice Commerce Market

11.1. Japan Voice Commerce Market Overview
11.2. Japan Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Voice Commerce Market

12.1. Australia Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Voice Commerce Market

13.1. Indonesia Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Voice Commerce Market

14.1. South Korea Voice Commerce Market Overview
14.2. South Korea Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Voice Commerce Market

15.1. Western Europe Voice Commerce Market Overview
15.2. Western Europe Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Voice Commerce Market

16.1. UK Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Voice Commerce Market

17.1. Germany Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Voice Commerce Market

18.1. France Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Voice Commerce Market

19.1. Italy Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Voice Commerce Market

20.1. Spain Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Voice Commerce Market

21.1. Eastern Europe Voice Commerce Market Overview
21.2. Eastern Europe Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Voice Commerce Market

22.1. Russia Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Voice Commerce Market

23.1. North America Voice Commerce Market Overview
23.2. North America Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Voice Commerce Market

24.1. USA Voice Commerce Market Overview
24.2. USA Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Voice Commerce Market

25.1. Canada Voice Commerce Market Overview
25.2. Canada Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Voice Commerce Market

26.1. South America Voice Commerce Market Overview
26.2. South America Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Voice Commerce Market

27.1. Brazil Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Voice Commerce Market

28.1. Middle East Voice Commerce Market Overview
28.2. Middle East Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Voice Commerce Market

29.1. Africa Voice Commerce Market Overview
29.2. Africa Voice Commerce Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Voice Commerce Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Voice Commerce Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Voice Commerce Market Competitive Landscape And Company Profiles

30.1. Voice Commerce Market Competitive Landscape
30.2. Voice Commerce Market Company Profiles
- 30.2.1. Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
- 30.2.2. Apple inc. Overview, Products and Services, Strategy and Financial Analysis
- 30.2.3. Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis
- 30.2.4. Google LLC Overview, Products and Services, Strategy and Financial Analysis
- 30.2.5. Samsung Electronics Co. Overview, Products and Services, Strategy and Financial Analysis

31. Voice Commerce Market Other Major And Innovative Companies

31.1. Alibaba Group Holding Ltd.
31.2. Sony Corp.
31.3. Salesforce Inc.
31.4. Baidu Inc.
31.5. Adobe Inc.
31.6. Twilio Inc.
31.7. Vizio Inc.
31.8. Sonos Inc.
31.9. BigCommerce Pty. Ltd.
31.10. Algolia Inc.
31.11. Agora.io
31.12. iAdvize Inc.
31.13. SoundHound Inc.
31.14. Ferns N Petals Pvt. Ltd.
31.15. Edrone Ltd.

32. Global Voice Commerce Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Voice Commerce Market

34. Recent Developments In The Voice Commerce Market

35. Voice Commerce Market High Potential Countries, Segments and Strategies

35.1 Voice Commerce Market In 2029 - Countries Offering Most New Opportunities
35.2 Voice Commerce Market In 2029 - Segments Offering Most New Opportunities
35.3 Voice Commerce Market In 2029 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer