Office Automation Global Market Report 2025

Description

Office automation involves leveraging diverse computer systems, software applications, and electronic devices to execute routine office duties with greater efficiency and effectiveness. This encompasses tasks such as word processing, data management, email correspondence, scheduling, and document handling, all aimed at streamlining and enhancing office workflows. By minimizing manual labor and maximizing productivity, accuracy, and organizational communication, office automation optimizes operational processes for improved efficiency and collaboration.

The primary categories within the office automation market comprise cloud-based and on-premise solutions. Cloud-based office automation systems are software solutions hosted and overseen by a third-party provider, enabling users to access and utilize the system via the Internet. These solutions cater to various end-users, including small and medium enterprises as well as large enterprises, across sectors such as banking, financial services and insurance, government, healthcare, manufacturing, and others.

The office automation market research report is one of a series of new reports from The Business Research Company that provides office automation market statistics, including office automation industry global market size, regional shares, competitors with an office automation market share, detailed office automation market segments, market trends, and opportunities, and any further data you may need to thrive in the office automation industry. This office automation research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The office automation market size has grown strongly in recent years. It will grow from $103.62 billion in 2024 to $113.5 billion in 2025 at a compound annual growth rate (CAGR) of 9.5%. The growth in the historic period can be attributed to workforce empowerment, regulatory compliance, data management and analytics, adoption of cloud-based solutions, and growing demand for integrated and customizable solutions.

The office automation market size is expected to see strong growth in the next few years. It will grow to $161.08 billion in 2029 at a compound annual growth rate (CAGR) of 9.1%. The growth in the forecast period can be attributed to increasing demand for digital transformation, artificial intelligence integration, robotic process automation, growing need for improved workplace efficiency, and increased adoption in small and medium-sized businesses. Major trends in the forecast period include technological advancement, integration of IoT devices, AI-driven solutions, integrated tools, partnerships, and robotic process automation.

The projected expansion of cloud computing is poised to drive the advancement of the office automation market in the foreseeable future. Cloud computing, which entails delivering computing services such as servers, storage, databases, and software over the internet, offers accelerated innovation, adaptable resources, and economies of scale. This expansion is fueled by various significant factors, including disaster recovery, security, cost-effectiveness, integration, and digital transformation. Cloud computing enhances office automation by delivering scalable, flexible, and cost-efficient solutions accessible from any location with internet connectivity. It facilitates real-time collaboration through cloud-based tools, ensures secure data storage and automated backups, and supports software as a service (SaaS) for applications without extensive IT infrastructure. For example, in December 2023, as reported by the European Union, the percentage of European Union businesses procuring cloud computing services surged by 4.2 percentage points in 2023 compared to 2021. Thus, the expansion of cloud computing serves as a catalyst for the growth of the office automation market.

Leading companies in the office automation market are increasingly focusing on developing innovative technologies, such as artificial intelligence, to boost efficiency. Artificial intelligence refers to the ability of machines to simulate human intelligence, enabling them to think, learn, and carry out tasks autonomously. For example, in June 2023, Salesloft Inc., a US-based software-as-a-service company, launched Rhythm, an innovative tool designed to improve sales processes by directly incorporating buyer signals into seller workflows. Rhythm optimizes the sales process by providing sellers with a prioritized list of actions based on real-time buyer behavior, helping sales professionals concentrate on the most impactful tasks and improving their efficiency. The platform integrates seamlessly with existing customer relationship management systems and various sales and marketing technologies, allowing sellers to manage their activities from a unified interface.

In February 2024, Pacific Office Automation, a US-based technology company, acquired Maunakea Integrated Solutions for an undisclosed amount. This acquisition allows Pacific Office Automation to broaden its service offerings in Hawaii, including managed IT, security, and telephony, while enhancing its presence in the local market. Maunakea Integrated Solutions is a US-based technology company that specializes in office automation services.

Major companies operating in the office automation market are International Business Machines Corporation, Oracle Systems Corporation, NEC Corporation, Alibaba Group Holding Limited, Lexmark International Inc., Pershing Limited, Yonyou Network Technology Co. Ltd., UiPath Inc., Bill Holdings Inc., Kingdee International Software Group Limited, Tencent Holdings Ltd., Zoho Creator, Blue Prism India Private Limited, Synapse Financial Technologies Inc., GlossGenius Inc., Integrify Inc., Altitude Business Systems Ltd., Kryon Systems Ltd., Codeless Platforms Ltd., AutomationEdge Pvt. Ltd., WorkFusion Inc., Integrity Legal Services Ltd., Jinher Inc., Weaver Network Technology Co. Ltd

North America was the largest region in the office automation market in 2024. The regions covered in the office automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the office automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The office automation market consists of revenues earned by entities by providing services such as workflow automation, document management systems, data entry automation, email automation, accounting and finance automation, and security automation. The market value includes the value of related goods sold by the service provider or included within the service offering. The office automation market also includes data entry automation software, enterprise resource planning systems, customer relationship management software, expense management systems, and inventory management software. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Office Automation Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on office automation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for office automation ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The office automation market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Type: Cloud-Based; On-Premise
2) By Application: Small And Medium Enterprises; Large Enterprises
3) By End-User: Banking, Financial Services And Insurance (BFSI); Government; Healthcare; Manufacturing; Other End-Users
Subsegments:
1) By Cloud-Based: Cloud Document Management; Cloud Collaboration Tools; Cloud Workflow Automation
2) By On-Premise: On-Premise Document Management; On-Premise Workflow Automation Systems; On-Premise Communication Systems
Companies Mentioned: International Business Machines Corporation; Oracle Systems Corporation; NEC Corporation; Alibaba Group Holding Limited; Lexmark International Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r30806

1. Executive Summary

2. Office Automation Market Characteristics

3. Office Automation Market Trends And Strategies

4. Office Automation Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Office Automation Growth Analysis And Strategic Analysis Framework

5.1. Global Office Automation PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Office Automation Market Growth Rate Analysis
5.4. Global Office Automation Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Office Automation Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Office Automation Total Addressable Market (TAM)

6. Office Automation Market Segmentation

6.1. Global Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud-Based
On-Premise
6.2. Global Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Small And Medium Enterprises
Large Enterprises
6.3. Global Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Banking, Financial Services And Insurance (BFSI)
Government
Healthcare
Manufacturing
Other End-Users
6.4. Global Office Automation Market, Sub-Segmentation Of Cloud-Based, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud Document Management
Cloud Collaboration Tools
Cloud Workflow Automation
6.5. Global Office Automation Market, Sub-Segmentation Of On-Premise, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
On-Premise Document Management
On-Premise Workflow Automation Systems
On-Premise Communication Systems

7. Office Automation Market Regional And Country Analysis

7.1. Global Office Automation Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Office Automation Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Office Automation Market

8.1. Asia-Pacific Office Automation Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Office Automation Market

9.1. China Office Automation Market Overview
9.2. China Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Office Automation Market

10.1. India Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Office Automation Market

11.1. Japan Office Automation Market Overview
11.2. Japan Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Office Automation Market

12.1. Australia Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Office Automation Market

13.1. Indonesia Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Office Automation Market

14.1. South Korea Office Automation Market Overview
14.2. South Korea Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Office Automation Market

15.1. Western Europe Office Automation Market Overview
15.2. Western Europe Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Office Automation Market

16.1. UK Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Office Automation Market

17.1. Germany Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Office Automation Market

18.1. France Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Office Automation Market

19.1. Italy Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Office Automation Market

20.1. Spain Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Office Automation Market

21.1. Eastern Europe Office Automation Market Overview
21.2. Eastern Europe Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Office Automation Market

22.1. Russia Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Office Automation Market

23.1. North America Office Automation Market Overview
23.2. North America Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Office Automation Market

24.1. USA Office Automation Market Overview
24.2. USA Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Office Automation Market

25.1. Canada Office Automation Market Overview
25.2. Canada Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Office Automation Market

26.1. South America Office Automation Market Overview
26.2. South America Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Office Automation Market

27.1. Brazil Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Office Automation Market

28.1. Middle East Office Automation Market Overview
28.2. Middle East Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Office Automation Market

29.1. Africa Office Automation Market Overview
29.2. Africa Office Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Office Automation Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Office Automation Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Office Automation Market Competitive Landscape And Company Profiles

30.1. Office Automation Market Competitive Landscape
30.2. Office Automation Market Company Profiles
- 30.2.1. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.2. Oracle Systems Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.3. NEC Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.4. Alibaba Group Holding Limited Overview, Products and Services, Strategy and Financial Analysis
- 30.2.5. Lexmark International Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Office Automation Market Other Major And Innovative Companies

31.1. Pershing Limited
31.2. Yonyou Network Technology Co. Ltd.
31.3. UiPath Inc.
31.4. Bill Holdings Inc.
31.5. Kingdee International Software Group Limited
31.6. Tencent Holdings Ltd.
31.7. Zoho Creator
31.8. Blue Prism India Private Limited
31.9. Synapse Financial Technologies Inc.
31.10. GlossGenius Inc.
31.11. Integrify Inc.
31.12. Altitude Business Systems Ltd.
31.13. Kryon Systems Ltd.
31.14. Codeless Platforms Ltd.
31.15. AutomationEdge Pvt. Ltd.

32. Global Office Automation Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Office Automation Market

34. Recent Developments In The Office Automation Market

35. Office Automation Market High Potential Countries, Segments and Strategies

35.1 Office Automation Market In 2029 - Countries Offering Most New Opportunities
35.2 Office Automation Market In 2029 - Segments Offering Most New Opportunities
35.3 Office Automation Market In 2029 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer