PUBLISHER: The Business Research Company | PRODUCT CODE: 1681842
PUBLISHER: The Business Research Company | PRODUCT CODE: 1681842
Automated content moderation (ACM) involves the automated review, analysis, and filtering of user-generated content on digital platforms, leveraging algorithms, machine learning techniques, and artificial intelligence. This approach enables digital platforms to effectively manage and uphold a safe, respectful, and interactive online atmosphere for their users, all while reducing reliance on manual intervention and human moderation endeavors.
The primary classifications of automated content moderation include service, software, and platform solutions. Services entail offerings provided by third-party firms or individuals to manage online content moderation. Expenditure in this domain encompasses in-house spending as well as outsourced services, catering to verticals such as communication, media, services, e-commerce, government, and other sectors.
The automated content moderation market research report is one of a series of new reports from The Business Research Company that provides automated content moderation market statistics, including the automated content moderation industry global market size, regional shares, competitors with automated content moderation market share, detailed automated content moderation market segments, market trends, and opportunities, and any further data you may need to thrive in the automated content moderation industry. This automated content moderation market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The automated content moderation market size has grown exponentially in recent years. It will grow from $1.03 billion in 2024 to $1.24 billion in 2025 at a compound annual growth rate (CAGR) of 20.5%. The growth in the historic period can be attributed to rise in internet accessibility, growth of the e-commerce industry, increasing penetration of smart devices, increasing volume of user-generated content across online platforms, and increasing volume of user-generated content across online platforms.
The automated content moderation market size is expected to see exponential growth in the next few years. It will grow to $2.59 billion in 2029 at a compound annual growth rate (CAGR) of 20.2%. The growth in the forecast period can be attributed to exponential growth of user-generated content, rising posts of objectionable content on the internet, growing development of the e-commerce sector, increased emphasis on privacy-preserving moderation techniques to protect user data, rising requirement for screening out illegal, illicit, and inappropriate content posted online. Major trends in the forecast period include technological innovation and advancement, integration of ai and machine learning algorithms for more accurate moderation, emphasis on real-time content moderation, expansion of moderation capabilities to cover diverse content types, adoption of natural language processing (NLP) for context-aware moderation.
The growing demand for social media is expected to drive the expansion of the automated content moderation market. Social media platforms are online services or websites that allow users to create and share content, engage in social networking, and communicate with others. The increase in social media adoption is driven by technological advancements, cultural influence, mobile accessibility, news and information consumption, and brand promotion. Automated content moderation algorithms play a key role in maintaining a safe and clean environment by quickly identifying and removing inappropriate or harmful content, such as hate speech, graphic violence, or spam. This improves the overall user experience, making platforms more enjoyable and trustworthy. For example, in January 2024, We Are Social Ltd, a UK-based media company, reported that social media usage increased to 1.5%, up from 0.9% in January 2023. As a result, the rising adoption of social media platforms is fueling the growth of the automated content moderation market.
Prominent players in the automated content moderation market are spearheading innovation with products such as Spectrum AI Moderation, designed to combat harmful and toxic behavior in user-generated content effectively. Leveraging AI and machine learning algorithms, automated content moderation technology monitors, analyzes, and filters user-generated material across digital platforms. Spectrum AI Moderation, launched by Spectrum Labs in April 2023, is a pioneering solution tailored for generative AI content. It enables automated detection and redaction of toxic human-generated prompts, addressing challenges posed by generative AI technologies such as ChatGPT, Dall-E, Bard, and others, which can generate harmful content such as hate speech, radicalization, spam, scams, grooming, and harassment.
In October 2022, in a strategic move to bolster its content moderation capabilities, Spotify acquired Kinzen, though the financial details remain undisclosed. This acquisition aims to enhance content safety and control, particularly in managing podcasts and audio content amidst disinformation concerns, exemplified by instances involving Joe Rogan's podcast. Kinzen, an Ireland-based audio content moderation company, specializes in empowering citizens to engage with trustworthy publishers, aligning with Spotify's commitment to ensuring a safe and reliable platform for its users.
Major companies operating in the automated content moderation market are Besedo, Open Access BPO, Viafoura, TaskUs, Appen Limited, Microsoft Corporation, Magellan Solutions, Cogito, Accenture PLC, Clarifai, Webhelp, OneSpace, Two Hat, Genpact Ltd., LiveWorld, Pactera, Cognizant, LionBridge AI, Alphabet Inc., HCL Technologies Limited, Alibaba Group Holding Limited, Amazon Inc., Arvato, Viafoura Inc., Two Hat Security Ltd., Twitter Inc., OpenAI LP, International Business Machines Corporation, Zappi Limited, Smart Moderation Inc.
Europe was the largest region in the automated content moderation market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the automated content moderation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the automated content moderation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The automated content moderation market consists of revenues earned by entities by providing services such as content filtering, real-time monitoring, improving user experience, compliance and risk mitigation, and scalable solutions. The market value includes the value of related goods sold by the service provider or included within the service offering. The automated content moderation market also includes sales of machine learning (ML) algorithms, natural language processing (NLP), keyword filtering, community reporting systems, and rule-based systems. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Automated Content Moderation Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on automated content moderation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for automated content moderation ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The automated content moderation market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.