Janitorial Services Global Market Report 2025

Janitorial service refers to cleaning or waste removal services offered by a commercial cleaning company or individual contractor. The main objective of janitorial services is to maintain a clean and healthy environment in any type of office.

Janitorial services can be categorized as indoor cleaning services and outdoor cleaning services. Outdoor cleaning involves maintaining the cleanliness of a building's exterior, which may include tasks such as removing trash, dirt, or debris from the building's facade. These services are utilized in residential and commercial settings.

The janitorial services market size has grown strongly in recent years. It will grow from $321.13 billion in 2023 to $348.16 billion in 2024 at a compound annual growth rate (CAGR) of 8.4%. The growth in the historic period can be attributed to commercial real estate development, outsourcing trends, health and safety regulations, corporate image and branding, public awareness of hygiene.

The janitorial services market size has grown strongly in recent years. It will grow from $336.29 billion in 2024 to $365.29 billion in 2025 at a compound annual growth rate (CAGR) of 8.6%. The growth in the historic period can be attributed to commercial real estate development, outsourcing trends, health and safety regulations, corporate image and branding, public awareness of hygiene.

The janitorial services market size is expected to see strong growth in the next few years. It will grow to $499.86 billion in 2029 at a compound annual growth rate (CAGR) of 8.2%. The growth in the forecast period can be attributed to increased focus on green cleaning, rising demand for specialized cleaning, remote work and flexible workspaces, health and safety concerns, partnerships with facility management companies. Major trends in the forecast period include technological integration in cleaning, technological advancements in cleaning equipment, adoption of green cleaning practices, rise of smart cleaning technologies, enhanced training and certification programs.

The janitorial services market size is expected to see strong growth in the next few years. It will grow to $476.13 billion in 2028 at a compound annual growth rate (CAGR) of 8.1%. The anticipated growth in the forecast period can be attributed to an increased focus on green cleaning, a rising demand for specialized cleaning services, the shift towards remote work and flexible workspaces, heightened health and safety concerns, and partnerships with facility management companies. Major trends expected in this period include the integration of technology in cleaning processes, advancements in cleaning equipment technology, the adoption of green cleaning practices, the emergence of smart cleaning technologies, and the enhancement of training and certification programs.

The rising demand within the real estate sector is expected to drive the growth of the janitorial service market in the coming years. Real estate includes properties that are permanently attached to or built on land, encompassing both natural and man-made structures. Janitorial services are essential for maintaining these properties in prime condition by addressing concerns such as dirt, dust, odors, and the upkeep of appliances, carpets, and surfaces. For example, in October 2024, the United States Census Bureau, a federal statistical agency, published the Monthly New Residential Sales report for September 2024, indicating that new single-family home sales in the U.S. reached a seasonally adjusted annual rate of 738,000 in September 2024. This marks an increase of 4.1% from August and 6.3% from September 2023, with a median sales price of $426,300 and an average price of $501,000. Consequently, the growing demand in the real estate market is anticipated to contribute to the expansion of the janitorial service industry.

The decreasing office vacancy rate is anticipated to drive the growth of the janitorial services market in the future. The office vacancy rate indicates the percentage of unoccupied office space in a specific area or market, reflecting the availability for potential tenants. A declining office vacancy rate signifies increased occupancy, which leads to a higher demand for janitorial services, as more occupied office spaces necessitate regular cleaning and maintenance to uphold hygiene and cleanliness standards. For example, in August 2024, The Property Council of Australia, a national lobby group based in Australia, reported that Brisbane's CBD vacancy rate fell from 11.7% to 9.5% over the six months leading up to July 2024, driven by robust demand, a net absorption of 26,552 sqm, and the removal of 40,338 sqm of office space, while fringe markets experienced a vacancy decline from 13.9% to 12%. Thus, the decreasing office vacancy rate is contributing to the growth of the janitorial services market.

The janitorial service market is witnessing a significant influx of technological advancements, and a prime example of this is the introduction of Ecovacs Robotics' DEEBOT T10 robotic vacuum cleaner in June 2022. This cutting-edge cleaner boasts advanced features such as the AIVI 3.0 Upgraded AI-based object recognition and avoidance technology, marking a significant leap in its capabilities. The enhanced AI technology enables the DEEBOT T10 to elevate its accuracy in recognizing objects within a single frame by 20%, and it accelerates the recognition speed by 20 times, enabling the device to swiftly identify and circumvent obstacles on the floor. Moreover, its integration of a starlight camera allows it to detect and steer clear of obstacles autonomously, eliminating the need for pre-cleaning of these objects. With its fusion of artificial intelligence and visual interpretation, this innovation delivers a meticulous cleaning experience while ensuring careful handling of property.

Major companies in the janitorial service market are turning their attention to advanced solutions such as customer assistance service platforms to meet evolving customer needs and improve operational efficiency. Customer assistance service platforms are centralized systems designed to offer support and aid to customers, facilitating communication and issue resolution through various channels. For instance, in October 2023, Cleanster.com, a US-based provider of an app-based booking platform for cleaning services, introduced an innovative cleaning service platform in Florida. This platform is tailored to address the specific cleaning requirements of property owners, homeowners, and short-term rentals in the dynamic state. Cleanster.com focuses on supporting local professional cleaners, ensuring they have adequate insurance, bonding, and compensation, with a strong emphasis on maintaining high-quality standards and customer satisfaction.

In August 2022, Diversified Maintenance Systems, LLC, a US-based company specializing in janitorial and maintenance services, acquired Millers Cleaning Services for an undisclosed amount. This acquisition is expected to contribute to the strategic growth and expansion of Diversified Maintenance Systems by increasing its customer reach and market presence. Millers Cleaning Services, based in the UK, is known for providing commercial and house cleaning services.

Major companies operating in the janitorial services market include APS Janitorial Services Inc., Sodexo Inc., Cox & Company Inc., Aramark Corporation, International Service System (ISS A/S), Cintas Corporation, ABM Industries Inc., American Building Maintenance Inc., Clean Harbors Inc., Mitie Group plc, Aeon Delight Co Ltd., ServiceMaster Global Holdings Inc., Covanta Holding Corporation, Red Coats Inc., Jan-Pro International, CNS Consorzio Nazionale Servizi Soc. Corp, Coverall North America Inc., Pritchard Industries Inc., Vanguard Cleaning Systems, Stanley Steemer International Inc., OpenWorks, CleanNet USA, Jani-King International Inc., BSC Group, Anago Cleaning Systems, WISAG Facility Service Holding GmbH, Bonus Building Care, Chem-Dry, UGL Unicco Services, Anaheim Janitorial Services Inc.

North America was the largest region in the janitorial service market in 2024. The regions covered in the janitorial services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the janitorial services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The janitorial services market includes revenues earned by entities by general cleaning, floor cleaning, and deep cleaning. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Janitorial Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on janitorial services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for janitorial services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The janitorial services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Type: Indoor Cleaning Service; Outdoor Cleaning Service
• 2) By Application: Residential; Commercial
• Subsegments:
• 1) By Indoor Cleaning Service: Office And Commercial Cleaning; Floor And Carpet Cleaning; Window And Glass Cleaning; Restroom Sanitation; Industrial And Warehouse Cleaning
• 2) By Outdoor Cleaning Service: Parking Lot And Pavement Cleaning; Exterior Building Washing; Landscape Maintenance And Litter Removal; Graffiti Removal; Snow And Ice Removal
• Companies Mentioned: APS Janitorial Services Inc.; Sodexo Inc.; Cox & Company Inc.; Aramark Corporation; International Service System (ISS A/S)
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.