PUBLISHER: The Business Research Company | PRODUCT CODE: 1675913
PUBLISHER: The Business Research Company | PRODUCT CODE: 1675913
IT professional services pertain to the process guided by established protocols, created and structured within systems, along with supporting practices. This can be carried out by a business or a part of an organization to organize, deliver, operate, and manage IT solutions offered to clients.
Professional IT services encompass project-oriented services, information technology outsourcing (ITO) services, IT support and training services, and enterprise cloud computing services. Enterprise cloud computing services offer businesses access to virtualized IT resources from public or private cloud service providers on a pay-per-use basis. These services can be deployed on-premises or in the cloud and are utilized by technology companies, consulting firms, marketing and communications companies, and other end-users.
The it professional services market size has grown strongly in recent years. It will grow from $845.56 billion in 2023 to $923.46 billion in 2024 at a compound annual growth rate (CAGR) of 9.2%. The growth in the historic period can be attributed to proliferation of mobile devices, growing cybersecurity concerns, outsourcing trends, remote work enablement, rise of the internet.
The IT professional services market size has grown strongly in recent years. It will grow from $902.65 billion in 2024 to $975.17 billion in 2025 at a compound annual growth rate (CAGR) of 8.0%. The growth in the historic period can be attributed to proliferation of mobile devices, growing cybersecurity concerns, outsourcing trends, remote work enablement, rise of the Internet.
The IT professional services market size is expected to see rapid growth in the next few years. It will grow to $1520.57 billion in 2029 at a compound annual growth rate (CAGR) of 11.7%. The growth in the forecast period can be attributed to rollout of 5G networks, proliferation of IoT devices, adoption of AR/VR technologies, remote work support, growing emphasis on sustainability. Major trends in the forecast period include AI-driven automation, cybersecurity innovation, hybrid cloud solutions, cross-platform integration, user-friendly IT solutions.
The it professional services market size is expected to see strong growth in the next few years. It will grow to $1348.26 billion in 2028 at a compound annual growth rate (CAGR) of 9.9%. The anticipated growth in the forecast period can be attributed to the rollout of 5G networks, the proliferation of IoT devices, the adoption of AR/VR technologies, support for remote work, and the growing emphasis on sustainability. Major trends expected in this period include AI-driven automation, innovation in cybersecurity, the adoption of hybrid cloud solutions, cross-platform integration, and the development of user-friendly IT solutions.
The growing demand for digital upgrades among businesses is anticipated to drive the growth of the IT professional services market in the future. A digital upgrade involves either purchasing a new platform or updating existing systems to address technological challenges. These upgrades generally save employee time, reduce system downtime, and improve end-user experiences. For example, in March 2024, a report from the United States Census Bureau, a federal statistical agency in the US, indicated that the adoption of AI is rapidly increasing, rising from 3.7% of companies in Fall 2023 to 5.4% in February 2024, with forecasts predicting it will reach 6.6% by Fall 2024. Additionally, the employment-weighted usage rate suggests that approximately 12% of employees in these companies will be utilizing AI by that time. Therefore, the growing demand for digital upgrades among businesses is expected to fuel the growth of the IT professional services market.
The expected rise in cyberattacks is poised to drive the growth of the IT professional services market in the foreseeable future. Cyberattacks involve deliberate and malicious attempts to exploit vulnerabilities in computer systems, networks, or digital devices, aiming to gain unauthorized access, disrupt operations, steal sensitive information, or cause damage. IT professional services used to combat cyberattacks encompass cybersecurity consulting, penetration testing, and incident response. These services enable organizations to assess vulnerabilities, develop robust security strategies, and respond effectively to security incidents, ensuring a proactive and resilient cybersecurity approach. For instance, data from the Australian Cyber Security Centre in February 2023 revealed that cybercrime reports received in 2022 reached 76,000, indicating a nearly 13% increase from the previous financial year. Consequently, the escalating number of cyberattacks serves as a significant driver propelling the growth of the IT professional services market, as organizations seek comprehensive solutions and strategies to combat evolving cybersecurity threats.
Technological advancement is a significant trend gaining traction in the IT professional services market. Leading companies within this sector are concentrating on creating new technological solutions to bolster their market position. For example, in October 2024, Acumatica Inc., a US-based cloud ERP provider, launched its Professional Services Edition. This comprehensive solution aims to assist small and midsized professional services firms in enhancing collaboration, optimizing resource management, and maintaining financial control. Specifically designed for sectors such as architecture, engineering, and IT, this edition allows firms to manage projects more effectively, improve real-time insights, and remain competitive in project-driven environments.
Major players in the IT professional services sector are creating fresh solutions such as enterprise AI frameworks to secure a competitive edge. An enterprise AI framework is a comprehensive, structured strategy or set of principles that an organization adopts to implement artificial intelligence (AI) solutions across its operations. For example, in July 2023, iOPEX Technologies, a US-based digital transformation company, introduced iOPEX.AI, an advanced Enterprise AI framework intended to empower businesses to realize their full potential through digital innovation. This framework utilizes enterprise data and incorporates both closed-loop and open-loop machine learning models, enabling organizations to construct a comprehensive repository of long-term memory. This state-of-the-art technology supports the development of intelligent applications that can be deployed across the enterprise, providing valuable insights, optimizing operations, and enhancing overall efficiency. iOPEX.AI aims to drive intelligent decision-making, enhance customer experiences, and foster business growth while offering simplicity and scalability in constructing AI solutions from scratch. The framework seamlessly integrates with existing data, systems, and workflows, ensuring a smooth transition into an AI-driven future and positioning iOPEX as a leader in delivering cutting-edge Generative AI technologies to its clients.
In August 2022, Flotek, a US-based company providing IT and managed services, acquired Gower Business Systems for an undisclosed amount. This acquisition was intended to expand Flotek's client base and enhance the technology offerings for existing Gower Business Systems clients, particularly through the implementation of new technologies such as cloud computing. Gower Business Systems, based in the UK, is known for its expertise in IT professional services.
Major companies operating in the IT professional services market include Microsoft Corporation, Accenture plc, International Business Machines Corporation, Deloitte Touche Tohmatsu Limited, Cisco Systems Inc., Ernst & Young Global Limited, Oracle Corporation, KPMG International Ltd., Salesforce Inc., Tata Consultancy Services Limited, Hewlett Packard Enterprise Company, Fujitsu Limited, Larsen & Toubro Infotech Limited, Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, DXC Technology Company, Atos SE, VMware Inc., Wipro Limited, CGI Inc., HCL Technologies Limited, Tech Mahindra Limited, Mphasis Limited, Mindtree Limited, Hexaware Technologies Limited, Syntel Inc.
North America was the largest region in the IT professional services market share in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the it professional services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the it professional services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The IT professional services market includes revenues earned by entities by providing services including IT consulting services, technology training services, freelancers, standard technical support, and other services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
IT Professional Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on it professional services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for it professional services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The it professional services market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.