The mail order pharmacy market refers to the distribution and sale of prescription and over-the-counter medications delivered directly to consumers through mail or shipping services. This market serves customers who prefer the convenience of receiving their medications without visiting a physical pharmacy.
The mail order pharmacy market consists of sales by entities (organizations, sole traders and partnerships) of mail order pharmacy products that include both prescription and non-prescription medications, often at discounted prices. The services provided by mail order pharmacies are designed to enhance accessibility, affordability and convenience for patients, particularly those with chronic conditions requiring long-term medication use.
The global mail order pharmacy market was valued at $44,597.32 million in 2019 which grew till 2024 at a compound annual growth rate (CAGR) of more than 19.00%.
Rising Demand For Home Healthcare
During the historic period, the rising demand for home healthcare fueled the growth of the mail order pharmacy market. Patients receiving home healthcare often encounter mobility challenges stemming from chronic illnesses, disabilities, or age-related conditions. Mail-order pharmacies offer a practical solution by delivering medications directly to their residences, eliminating the need for travel. Caregivers managing home-based patients also benefit from these services, streamlining medication access and reducing the logistical complexities associated with procurement. For instance, in the USA, according to the Centers for Medicare and Medicaid Services (CMS), a US-based federal agency, the number of users utilizing home health care increased by 8.3% in 2021 to approximately 3 million, with 11,474 Medicare-certified home health organizations located across the USA. Therefore, the rising demand for home healthcare drove the growth of the mail order pharmacy market.
Advancing Pharmacy Delivery With Real-Time Tracking And Same-Day Service
Major companies operating in the mail order pharmacy market are focusing to integrate advanced technologies such as real-time order tracking to enhance operational efficiency, improve customer satisfaction, and ensure timely delivery of prescriptions. Real-time order tracking enables the monitoring and visibility of an order's status throughout the entire delivery process, from placement to final delivery. For example, in October 2024, Walmart, a US-based provider of healthcare solutions, launched a nationwide same-day pharmacy delivery service. This launch is enabling customers to order prescription medications along with groceries and other essentials in a single online transaction. This initiative is designed to provide enhanced convenience, particularly for busy families seeking streamlined delivery options. Customers can seamlessly add prescriptions to their online orders via the Walmart app or website, with insurance plans applied as they would be for in-store pickups.
The global mail order pharmacy market is fairly fragmented, with a large number of players operating in the market. The top ten competitors in the market made up 21.36% of the total market in 2023.
Mail Order Pharmacy Global Market Opportunities And Strategies To 2034 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global mail order pharmacy market as it emerges from the COVID-19 shut down.
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Where is the largest and fastest-growing market for mail order pharmacy? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The mail order pharmacy market global report from The Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider mail order pharmacy market; and compares it with other markets.
The report covers the following chapters
- Introduction and Market Characteristics- Brief introduction to the segmentations covered in the market, definitions and explanations about the segment by product type, by drug type and by mode of order.
- Key Trends- Highlights the major trends shaping the global market. This section also highlights likely future developments in the market.
- Macro-Economic Scenario- The report provides an analysis of the impact of the COVID-19 pandemic, impact of the Russia-Ukraine war and impact of rising inflation on global and regional markets, providing strategic insights for businesses in the mail order pharmacy market.
- Global Market Size And Growth- Global historic (2019-2024) and forecast (2024-2029, 2034F) market values and drivers and restraints that support and control the growth of the market in the historic and forecast periods.
- Regional And Country Analysis- Historic (2019-2024) and forecast (2024-2029, 2034F) market values and growth and market share comparison by region and country.
- Market Segmentation- Contains the market values (2019-2024) (2024-2029, 2034F) and analysis for each segment by product type, by drug type and by mode of order in the market. Historic (2019-2024) and forecast (2024-2029) and (2029-2034) market values and growth and market share comparison by region market.
- Regional Market Size and Growth- Regional market size (2024), historic (2019-2024) and forecast (2024-2029, 2034F) market values and growth and market share comparison of countries within the region. This report includes information on all the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.
- Competitive Landscape- Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.
- Other Major And Innovative Companies Details on the company profiles of other major and innovative companies in the market.
- Competitive Benchmarking- Briefs on the financials comparison between major players in the market.
- Competitive Dashboard- Briefs on competitive dashboard of major players.
- Key Mergers and Acquisitions- Information on recent mergers and acquisitions in the market is covered in the report. This section gives key financial details of mergers and acquisitions which have shaped the market in recent years.
- Market Opportunities And Strategies- Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.
- Conclusions And Recommendations- This section includes recommendations for mail order pharmacy providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.
- Appendix- This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report.
Markets Covered:
- 1) By Product Type: Dermal Care; Diabetes; Cardiovascular Medicines; Blood Pressure; Asthma; Cold And Flu; Painkillers; Other Products
- 2) By Drug Type: Non-Prescription Drugs; Prescription Drugs
- 3) By Mode Of Order: Online Store; Pharmacy App
- Companies Mentioned: CVS Health Corporation; Wal-Mart Stores Inc. (Walmart Pharmacy); Kroger Health; Cardinal Health Inc.; Humana Pharmacy Solutions Inc.
- Countries: China; Australia; India; Indonesia; Japan; South Korea; USA; Canada; Brazil; France; Germany; UK; Italy; Spain; Russia
- Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
- Time-series: Five years historic and ten years forecast.
- Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; mail order pharmacy indicators comparison.
- Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.
- Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.