PUBLISHER: The Business Research Company | PRODUCT CODE: 1656980
PUBLISHER: The Business Research Company | PRODUCT CODE: 1656980
Subscription and billing management involve providing software and services to individual companies for managing the complete customer journey, from pricing setup to the sign-up process for a product or paid service. This administration assists in various aspects of the subscription process, including trial management, credit assignment, refunds, and mid-cycle subscription modifications for subscribers.
The main payment types for subscription and billing management are fixed and variable. Fixed payment subscription and billing management offer software and services for a fixed subscription plan, involving a predetermined payment for a fixed period, typically around 12 months. The components of subscription and billing management include software and services that can be deployed either in the cloud or on-premises within an organization. Small, medium, and large-scale enterprises across diverse industries such as aerospace and defense, automotive and transportation, banking and financial services, building and construction, consumer goods and retail, education, energy and utilities, government and the public sector, healthcare and life sciences, information technology, media and entertainment, telecommunications, and travel and hospitality utilize subscription and billing management solutions.
The subscription & billing management market research report is one of a series of new reports from The Business Research Company that provides subscription & billing management market statistics, including subscription & billing management industry global market size, regional shares, competitors with a subscription & billing management market share, detailed subscription & billing management market segments, market trends and opportunities, and any further data you may need to thrive in the subscription & billing management industry. This subscription & billing management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The subscription & billing management market size has grown rapidly in recent years. It will grow from $7.52 billion in 2024 to $8.55 billion in 2025 at a compound annual growth rate (CAGR) of 13.7%. The growth in the historic period can be attributed to shift to subscription-based models, emergence of SaaS and cloud services, consumer demand for flexibility, introduction of IoT and connected devices, regulatory compliance and security concerns.
The subscription & billing management market size is expected to see rapid growth in the next few years. It will grow to $15.92 billion in 2029 at a compound annual growth rate (CAGR) of 16.8%. The growth in the forecast period can be attributed to continuous innovation and product development, adoption of subscription models in new industries, scalability and flexibility requirements, expansion of partner ecosystems, focus on enhancing customer experience. Major trends in the forecast period include shift to subscription-based business models, rise in SaaS and cloud services, demand for personalization and customization, complexity in pricing and packaging, focus on customer experience.
The increasing penetration of electronic media and devices is anticipated to propel the growth of the subscription and billing management market. Customers' use of electronic media and devices, such as mobile phones and laptops, offers greater access to products and services over the internet, necessitating improved management of customer subscriptions and billing. For example, in January 2023, LG, a South Korea-based consumer electronics company, reported in its annual financial report for 2022 that it achieved its highest annual revenue to date, marking a 12.9% increase from 2021. The revenue for the LG Home Appliance & Air Solution Company in 2022 reached $22.5 billion, a 10.3% rise from the previous year. Thus, the growing penetration of electronic media and devices is expected to drive subscription and billing management.
The growth of subscription-based models is playing a significant role in driving the subscription & billing management market. The popularity of subscription-based models across various industries, including SaaS, media streaming, and e-commerce, is a major factor fueling the demand for efficient and fast billing methods. Cloud billing is instrumental in meeting the billing requirements of subscription-based business models. Veza Digital's data indicates that sales of subscription-based business models are projected to grow from $22.7 billion in 2023 to $66 billion in 2027. Hence, the increasing prevalence of subscription-based models is a substantial contributor to the growth of the subscription & billing management market.
Advanced technologies and the implementation of cloud platforms are key trends gaining traction in the subscription and billing management market. Major companies in this sector are focused on delivering technologically advanced solutions to enhance their market position. These firms are integrating next-generation subscription and billing technologies into their software and services, including computing, big data and analytics, machine learning, cybersecurity, backup, application development, DevOps, marketing automation, and analytics management systems. This integration aims to optimize hardware, improve security, and reduce ongoing IT and other costs for companies. For example, in February 2022, TCS and MATRIXX Software formed a partnership to deliver a comprehensive next-generation subscription management platform for Communication Service Providers (CSPs) based on a cloud-native architecture. This complete solution is designed to help CSPs transform their prepaid and postpaid operations, enhance customer experience, and stimulate growth.
Usage-based billing is another focus in the subscription & billing management market. This business concept allows clients to pay only for the services they use, optimizing operations for subscription & billing management providers. In September 2022, Cacheflow, a US-based provider of billing and subscription management software, introduced a zero-code usage-based pricing and billing solution. This solution automates customer billing processes, leading to improved cash flows.
In October 2024, Mastercard, a US-based financial services firm, acquired Minna Technologies for an undisclosed amount. This acquisition aims to enhance how consumers manage their subscription services, enabling users to easily modify, extend, or cancel subscriptions directly through their banking applications. Minna Technologies is a global payment technology company based in the US that facilitates electronic payments and offers a variety of financial services.
Major companies operating in the subscription & billing management market include Zuora Inc., Aria Systems, Gotransverse, BillingPlatform, cleverbridge AG, SAP SE, Apttus Corporation, Oracle Corporation, NetSuite Inc., LogiSense Corporation, BLUSYNERGY BUSINESS SERVICES LLP, Cerillion Technologies Limited, Recurly Inc., Computer Sciences Corporation, Transverse LLC, Chargebee Inc., Chargify LLC, SaaSOptics LLC, Chargezoom Inc., PaySimple Inc., Zoho Corporation Pvt. Ltd., AppFrontier LLC, Chargefox Pty Ltd, Billsby, ChargeKeep Inc., Rebilly, Vindicia, Spreedly, Cheddar, Paddle, Subscription DNA, PayClix
North America was the largest region in the subscription & billing management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the subscription & billing management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
The countries covered in the subscription & billing management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.
The subscription & billing management market includes revenues earned by entities by providing software and services that automate procedures like subscription creation, evaluation, and billing data preparation. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Subscription & Billing Management Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on subscription & billing management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for subscription & billing management ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The subscription & billing management market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.