Online Counseling Global Market Report 2024

Description

Online counseling is a mental health service where clients receive therapy or counseling from licensed professionals over the internet. This service can be delivered through various digital methods, including video calls, phone calls, chat, or email. Online counseling provides a convenient and accessible way for individuals to obtain support and therapy, particularly for those who face challenges accessing traditional in-person services due to factors such as location, mobility, or time constraints.

The primary offerings in online counseling include online therapy and online booking. Online therapy entails providing mental health counseling and therapy services via online platforms such as video calls, chat, or email. This service covers a range of applications, including love and marriage, parent-child relationships, career life, health, and more. It is utilized across various end users, including clinics, hospitals, ambulatory centers, and other settings.

The online counseling market research report is one of a series of new reports from The Business Research Company that provides online counseling market statistics, including the online counseling industry global market size, regional shares, competitors with an online counseling market share, detailed online counseling market segments, market trends, and opportunities, and any further data you may need to thrive in the Online counseling industry. This Online counseling market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The online counseling market size has grown strongly in recent years. It will grow from $2.51 billion in 2023 to $2.75 billion in 2024 at a compound annual growth rate (CAGR) of 3.7%. The growth during the historic period can be attributed to several factors such as rising internet penetration, increased utilization of online counseling services, expanding public health initiatives, growing demand for specialized counseling, and heightened awareness of mental health issues.

The online counseling market size is expected to see rapid growth in the next few years. It will grow to $4.03 billion in 2028 at a compound annual growth rate (CAGR) of 10.0%. The anticipated growth during the forecast period can be attributed to several factors such as the increasing demand for on-demand mental health support, the rising popularity of hybrid therapy models, a growing number of digital natives seeking therapy, the increasing prevalence of anxiety, and a higher demand for virtual therapy. Key trends expected in the forecast period include advancements in technology, the integration of artificial intelligence, the use of virtual reality therapy, the application of blockchain, and the development of hybrid counseling models.

The anticipated growth of the online counseling market is driven by the increasing prevalence of anxiety. Anxiety is a psychological condition characterized by excessive worry, fear, and nervousness, often accompanied by physical symptoms such as rapid heartbeat and sweating. Factors contributing to the rising prevalence of anxiety include societal stressors, economic uncertainty, social media influence, environmental conditions, and genetic predispositions. Online counseling addresses anxiety by offering accessible therapy sessions, crisis support, psychoeducation, and self-help tools through digital platforms, enabling individuals to manage and reduce anxiety from the comfort of their own homes. For example, in April 2024, the European Council, a Belgium-based governmental body, estimated that 25 million people (5.4% of the EU population) suffered from anxiety disorders, while 21 million people (4.5%) had depressive disorders. This growing prevalence of anxiety is fueling the expansion of the online counseling market.

Leading companies in the online counseling market are focused on developing innovative technologies, such as mental health resource portals, to improve accessibility, efficiency, and effectiveness in providing digital mental health support. A mental health resource portal is a digital platform designed to deliver comprehensive and accessible mental health support. For instance, in February 2023, Talkspace Inc., a US-based online and mobile therapeutic company, launched Talkspace Engage, an innovative portal for employee mental health resources. This portal provides seamless access to various mental health services, including one-on-one virtual therapy sessions with licensed professionals and on-demand support through text or video communication. It features advanced tools such as interactive mood tracking and personalized self-help exercises tailored to individual needs, along with educational content on mental health topics, making it a comprehensive learning resource for employees.

In April 2024, Kentucky Counseling Center, a US-based mental health therapy service, acquired Flourish Psychotherapy for an undisclosed amount. This acquisition aims to expand Kentucky Counseling Center's range of mental health services and enhance its regional presence by integrating Flourish Psychotherapy's expertise and resources. Flourish Psychotherapy LLC is a US-based company that provides therapeutic services to support mental health and well-being.

Major companies operating in the online counseling market are Teladoc Health Inc., GoodRx Inc., Thriveworks, Doctor On Demand Inc., Talkspace Inc., Everyday Health Inc., Healthline Media, 7 Cups of Tea Co., PlushCare Inc., TheraNest, Calmerry, American Well Corporation, BetterHelp Inc., BetterLYF Wellness Pvt. Ltd., Breakthrough Behavioral Inc., DocVita Inc., Edupsych, Enso Wellness, Felicity Inc., GoodTherapy.org, HopeQure Wellness Solutions Pvt. Ltd., Mind Voyage, Online-Therapy.com, Pride Counseling, ReGain Inc., TalktoAngel, ThriveTalk, Verywell Mind, Manastha Health Solutions, Heart It Out

North America was the largest region in the online counseling market in 2023. The regions covered in the online counseling market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the online counseling market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The online counseling market includes revenues earned by entities by psychiatric services, wellness coaching, and teletherapy. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Online Counseling Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on online counseling market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
Measure the impact of high global inflation on market growth.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
Understand customers based on the latest market shares.
Benchmark performance against key competitors.
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Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
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Where is the largest and fastest growing market for online counseling ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The online counseling market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Product: Online Therapy; Online Booking
2) By Application: Love And Marriage; Parent And Child; Career Life; Health; Other Applications
3) By End User: Clinics; Hospitals; Ambulatory Centers; Other End Users
Companies Mentioned: Teladoc Health Inc.; GoodRx Inc.; Thriveworks; Doctor On Demand Inc.; Talkspace Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r20778

1. Executive Summary

2. Online Counseling Market Characteristics

3. Online Counseling Market Trends And Strategies

4. Online Counseling Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Online Counseling Market Size and Growth

5.1. Global Online Counseling Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Online Counseling Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Online Counseling Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Online Counseling Market Segmentation

6.1. Global Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Online Therapy
Online Booking
6.2. Global Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Love And Marriage
Parent And Child
Career Life
Health
Other Applications
6.3. Global Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Clinics
Hospitals
Ambulatory Centers
Other End Users

7. Online Counseling Market Regional And Country Analysis

7.1. Global Online Counseling Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Online Counseling Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Online Counseling Market

8.1. Asia-Pacific Online Counseling Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Online Counseling Market

9.1. China Online Counseling Market Overview
9.2. China Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Online Counseling Market

10.1. India Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Online Counseling Market

11.1. Japan Online Counseling Market Overview
11.2. Japan Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Online Counseling Market

12.1. Australia Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Online Counseling Market

13.1. Indonesia Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Online Counseling Market

14.1. South Korea Online Counseling Market Overview
14.2. South Korea Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Online Counseling Market

15.1. Western Europe Online Counseling Market Overview
15.2. Western Europe Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Online Counseling Market

16.1. UK Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Online Counseling Market

17.1. Germany Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Online Counseling Market

18.1. France Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Online Counseling Market

19.1. Italy Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Online Counseling Market

20.1. Spain Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Online Counseling Market

21.1. Eastern Europe Online Counseling Market Overview
21.2. Eastern Europe Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Online Counseling Market

22.1. Russia Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Online Counseling Market

23.1. North America Online Counseling Market Overview
23.2. North America Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Online Counseling Market

24.1. USA Online Counseling Market Overview
24.2. USA Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Online Counseling Market

25.1. Canada Online Counseling Market Overview
25.2. Canada Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Online Counseling Market

26.1. South America Online Counseling Market Overview
26.2. South America Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Online Counseling Market

27.1. Brazil Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Online Counseling Market

28.1. Middle East Online Counseling Market Overview
28.2. Middle East Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Online Counseling Market

29.1. Africa Online Counseling Market Overview
29.2. Africa Online Counseling Market, Segmentation By Product, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Online Counseling Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Online Counseling Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Online Counseling Market Competitive Landscape And Company Profiles

30.1. Online Counseling Market Competitive Landscape
30.2. Online Counseling Market Company Profiles
- 30.2.1. Teladoc Health Inc.
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. GoodRx Inc.
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. Thriveworks
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. Doctor On Demand Inc.
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Talkspace Inc.
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Online Counseling Market Other Major And Innovative Companies

31.1. Everyday Health Inc.
31.2. Healthline Media
- 31.3. 7 Cups of Tea Co.
31.4. PlushCare Inc.
31.5. TheraNest
31.6. Calmerry
31.7. American Well Corporation
31.8. BetterHelp Inc.
31.9. BetterLYF Wellness Pvt. Ltd.
31.10. Breakthrough Behavioral Inc.
31.11. DocVita Inc.
31.12. Edupsych
31.13. Enso Wellness
31.14. Felicity Inc.
31.15. GoodTherapy.org

32. Global Online Counseling Market Competitive Benchmarking

33. Global Online Counseling Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Online Counseling Market

35. Online Counseling Market Future Outlook and Potential Analysis

35.1 Online Counseling Market In 2028 - Countries Offering Most New Opportunities
35.2 Online Counseling Market In 2028 - Segments Offering Most New Opportunities
35.3 Online Counseling Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer