Artificial Intelligence (AI) In Customer Experience Global Market Report 2024

Description

Artificial intelligence (AI) in customer experience refers to the use of AI technologies to enhance interactions with customers and improve service quality. This involves applying AI-driven tools and algorithms to personalize customer journeys, provide real-time support, and analyze customer feedback. The goal is to boost customer satisfaction and loyalty while optimizing operational efficiency.

The main components in the AI in customer experience market include solutions and services. AI solutions are comprehensive software systems or platforms that utilize artificial intelligence to enhance various aspects of customer experience. These solutions can be deployed either through cloud-based or on-premises modes and are designed to meet the needs of organizations of all sizes, from large enterprises to small and medium-sized enterprises (SMEs). Key applications in this market include chatbots and virtual assistants, sentiment analysis, customer behavior analytics, personalized recommendations, and more. These applications support a variety of industry sectors, such as retail and e-commerce, banking, financial services and insurance (BFSI), information technology (IT) and telecommunications, healthcare, travel and hospitality, media and entertainment, and others.

The AI in customer experience market research report is one of a series of new reports from The Business Research Company that provides AI in customer experience market statistics, including the AI in customer experience industry global market size, regional shares, competitors with AI in customer experience market share, detailed AI in customer experience market segments, market trends, and opportunities, and any further data you may need to thrive in the AI in customer experience industry. These AI in customer experience market research reports deliver a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The artificial intelligence (AI) in customer experience market size has grown exponentially in recent years. It will grow from $10.91 billion in 2023 to $13.9 billion in 2024 at a compound annual growth rate (CAGR) of 27.4%. The growth observed during the historic period can be attributed to several factors, including AI's role in reducing operational costs, the increasing use of AI-driven chatbots, rising customer expectations, and improvements in customer data security and fraud detection.

The artificial intelligence (AI) in customer experience market size is expected to see exponential growth in the next few years. It will grow to $36.82 billion in 2028 at a compound annual growth rate (CAGR) of 27.6%. The projected growth during the forecast period can be attributed to several factors, including the growing use of AI in mobile apps, increased preference for AI-driven self-service options, rising use of real-time decision-making, enhanced scalability, and expanding multilingual support. Major trends expected during this period include the integration of robotic process automation with AI, advancements in AI-driven predictive analytics, integration with CRM systems, improvements in natural language processing, and developments in deep learning models.

The growth of digital channels is expected to drive the expansion of AI in the customer experience market in the coming years. Digital channels encompass various online platforms and tools that allow businesses and organizations to interact with customers, deliver products, share content, and facilitate transactions. These channels improve customer engagement, simplify communication, and offer personalized experiences across multiple platforms. AI enhances the customer experience within digital channels by automating personalized interactions, providing real-time support, and analyzing customer data to boost engagement and satisfaction. For example, in September 2024, the Office for National Statistics, a UK-based government agency, reported that internet sales accounted for 27.6% of total retail sales in Q4 2022, rising to 28.7% in Q4 2023, reflecting a year-over-year increase in the share of online sales in the retail sector. As a result, the expansion of digital channels is driving growth in the AI-powered customer experience market.

Key players in the AI in customer experience market are focusing on developing AI-powered assistants to improve customer relationship management (CRM) capabilities. These AI-powered assistants enhance customer experience by providing immediate, accurate responses to inquiries, personalizing interactions based on user data, and managing routine tasks efficiently, which boosts overall satisfaction and operational efficiency. For instance, Salesforce, a US-based software company, introduced Einstein Copilot in September 2023. This AI-powered assistant leverages AI to personalize interactions and automate various tasks within Salesforce's CRM platform, aiding sales, service, marketing, and commerce teams by accelerating deal closures, streamlining case resolution, simplifying campaign development, and assisting with e-commerce tasks.

In March 2022, Microsoft, a US-based software development firm, acquired Nuance Communications Inc. for $19.7 billion. This acquisition aims to integrate Nuance's advanced conversational AI and ambient intelligence with Microsoft's secure, industry-specific cloud solutions, enhancing personalized customer experiences and productivity across multiple sectors. Nuance Communications Inc., a US-based software company, uses AI to enhance customer experience through customized interactions and process automation.

Major companies operating in the artificial intelligence (AI) in customer experience market are Google LLC, Microsoft Corporation, Amazon Web Service, International Business Machines Corporation, Oracle Corporation, SAP SE, Salesforce Inc., Nvidia Corporation, Adobe Inc., Avaya LLC, NICE Ltd., Nuance Communications Inc., Zendesk Inc., Genesys Cloud Services Inc., Pegasystems Inc., Qualtrics LLC, Verint Systems Inc., Sprinklr Inc., Aptean Limited, Freshworks Inc., Medallia Inc., Hootsuite Inc., Servion Global Solutions Ltd., Intercom Inc., Ada Support Inc.

North America was the largest region in the artificial intelligence (AI) in customer experience market in 2023. The regions covered in the artificial intelligence (AI) in customer experience market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the artificial intelligence (AI) in customer experience market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The AI in customer experience market includes revenues earned by entities by providing services such as personalized customer support, predictive analytics for customer behavior, automated response systems, and automated customer service solutions. The market value includes the value of related goods sold by the service provider or included within the service offering. The AI in customer experience market also consists of sales of AI-driven customer relationship management (CRM) software, AI-powered analytics platforms, virtual customer assistants, and intelligent customer feedback tools. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Artificial Intelligence (AI) In Customer Experience Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on artificial intelligence (AI) in customer experience market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
Measure the impact of high global inflation on market growth.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
Understand customers based on the latest market shares.
Benchmark performance against key competitors.
Suitable for supporting your internal and external presentations with reliable high quality data and analysis
Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for artificial intelligence (AI) in customer experience ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The artificial intelligence (AI) in customer experience market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Component: Solution; Services
2) By Deployment Mode: Cloud-Based; On-Premise
3) By Organization Size: Large Enterprises; Small And Medium-Sized Enterprises (SMEs)
4) By Application: Chatbots And Virtual Assistants; Sentiment Analysis; Customer Behavior Analytics; Personalized Recommendations; Other Applications
5) By Industry Vertical: Retail And E-commerce; Banking, Financial Services, And Insurance (BFSI); Information Technology (IT) And Telecommunications; Healthcare; Travel And Hospitality; Media And Entertainment; Other Industry Verticals
Companies Mentioned: Google LLC; Microsoft Corporation; Amazon Web Service; International Business Machines Corporation; Oracle Corporation
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r20458

1. Executive Summary

2. Artificial Intelligence (AI) In Customer Experience Market Characteristics

3. Artificial Intelligence (AI) In Customer Experience Market Trends And Strategies

4. Artificial Intelligence (AI) In Customer Experience Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Artificial Intelligence (AI) In Customer Experience Market Size and Growth

5.1. Global Artificial Intelligence (AI) In Customer Experience Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Artificial Intelligence (AI) In Customer Experience Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Artificial Intelligence (AI) In Customer Experience Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Artificial Intelligence (AI) In Customer Experience Market Segmentation

6.1. Global Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Solution
Services
6.2. Global Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Cloud-Based
On-Premise
6.3. Global Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Large Enterprises
Small And Medium-Sized Enterprises (SMEs)
6.4. Global Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Chatbots And Virtual Assistants
Sentiment Analysis
Customer Behavior Analytics
Personalized Recommendations
Other Applications
6.5. Global Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Retail And E-commerce
Banking, Financial Services, And Insurance (BFSI)
Information Technology (IT) And Telecommunications
Healthcare
Travel And Hospitality
Media And Entertainment
Other Industry Verticals

7. Artificial Intelligence (AI) In Customer Experience Market Regional And Country Analysis

7.1. Global Artificial Intelligence (AI) In Customer Experience Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Artificial Intelligence (AI) In Customer Experience Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Artificial Intelligence (AI) In Customer Experience Market

8.1. Asia-Pacific Artificial Intelligence (AI) In Customer Experience Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Artificial Intelligence (AI) In Customer Experience Market

9.1. China Artificial Intelligence (AI) In Customer Experience Market Overview
9.2. China Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Artificial Intelligence (AI) In Customer Experience Market

10.1. India Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Artificial Intelligence (AI) In Customer Experience Market

11.1. Japan Artificial Intelligence (AI) In Customer Experience Market Overview
11.2. Japan Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Artificial Intelligence (AI) In Customer Experience Market

12.1. Australia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Artificial Intelligence (AI) In Customer Experience Market

13.1. Indonesia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Artificial Intelligence (AI) In Customer Experience Market

14.1. South Korea Artificial Intelligence (AI) In Customer Experience Market Overview
14.2. South Korea Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Artificial Intelligence (AI) In Customer Experience Market

15.1. Western Europe Artificial Intelligence (AI) In Customer Experience Market Overview
15.2. Western Europe Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Artificial Intelligence (AI) In Customer Experience Market

16.1. UK Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Artificial Intelligence (AI) In Customer Experience Market

17.1. Germany Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Artificial Intelligence (AI) In Customer Experience Market

18.1. France Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Artificial Intelligence (AI) In Customer Experience Market

19.1. Italy Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Artificial Intelligence (AI) In Customer Experience Market

20.1. Spain Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Artificial Intelligence (AI) In Customer Experience Market

21.1. Eastern Europe Artificial Intelligence (AI) In Customer Experience Market Overview
21.2. Eastern Europe Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Artificial Intelligence (AI) In Customer Experience Market

22.1. Russia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Artificial Intelligence (AI) In Customer Experience Market

23.1. North America Artificial Intelligence (AI) In Customer Experience Market Overview
23.2. North America Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Artificial Intelligence (AI) In Customer Experience Market

24.1. USA Artificial Intelligence (AI) In Customer Experience Market Overview
24.2. USA Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Artificial Intelligence (AI) In Customer Experience Market

25.1. Canada Artificial Intelligence (AI) In Customer Experience Market Overview
25.2. Canada Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Artificial Intelligence (AI) In Customer Experience Market

26.1. South America Artificial Intelligence (AI) In Customer Experience Market Overview
26.2. South America Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Artificial Intelligence (AI) In Customer Experience Market

27.1. Brazil Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Artificial Intelligence (AI) In Customer Experience Market

28.1. Middle East Artificial Intelligence (AI) In Customer Experience Market Overview
28.2. Middle East Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Artificial Intelligence (AI) In Customer Experience Market

29.1. Africa Artificial Intelligence (AI) In Customer Experience Market Overview
29.2. Africa Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Artificial Intelligence (AI) In Customer Experience Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Artificial Intelligence (AI) In Customer Experience Market Competitive Landscape And Company Profiles

30.1. Artificial Intelligence (AI) In Customer Experience Market Competitive Landscape
30.2. Artificial Intelligence (AI) In Customer Experience Market Company Profiles
- 30.2.1. Google LLC
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. Microsoft Corporation
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. Amazon Web Service
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. International Business Machines Corporation
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Oracle Corporation
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Artificial Intelligence (AI) In Customer Experience Market Other Major And Innovative Companies

31.1. SAP SE
31.2. Salesforce Inc.
31.3. Nvidia Corporation
31.4. Adobe Inc.
31.5. Avaya LLC
31.6. NICE Ltd.
31.7. Nuance Communications Inc.
31.8. Zendesk Inc.
31.9. Genesys Cloud Services Inc.
31.10. Pegasystems Inc.
31.11. Qualtrics LLC
31.12. Verint Systems Inc.
31.13. Sprinklr Inc.
31.14. Aptean Limited
31.15. Freshworks Inc.

32. Global Artificial Intelligence (AI) In Customer Experience Market Competitive Benchmarking

33. Global Artificial Intelligence (AI) In Customer Experience Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Artificial Intelligence (AI) In Customer Experience Market

35. Artificial Intelligence (AI) In Customer Experience Market Future Outlook and Potential Analysis

35.1 Artificial Intelligence (AI) In Customer Experience Market In 2028 - Countries Offering Most New Opportunities
35.2 Artificial Intelligence (AI) In Customer Experience Market In 2028 - Segments Offering Most New Opportunities
35.3 Artificial Intelligence (AI) In Customer Experience Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer