Artificial Intelligence (AI) Chatbot Global Market Report 2024

Description

An AI chatbot is a software application driven by artificial intelligence (AI) that mimics human-like conversation through text or speech. These chatbots utilize AI technologies such as natural language processing (NLP), machine learning, and sometimes neural networks to comprehend and respond to user inquiries or commands.

AI chatbots primarily offer solutions and services. A solution refers to a uniform mixture of two or more substances in varying proportions up to the solubility limit. The predominant substance is known as the solvent, while the lesser substances are termed solutes. These solutions can be deployed via cloud or on-premise models across platforms including websites, contact centers, social media, and mobile applications. They cater to various industry verticals such as banking, financial services, and insurance (BFSI), retail and e-commerce, information technology and telecom, healthcare, media and entertainment, among others.

The artificial intelligence (AI) chatbot market research report is one of a series of new reports from The Business Research Company that provides artificial intelligence (AI) chatbot market statistics, including artificial intelligence (AI) chatbot industry global market size, regional shares, competitors with artificial intelligence (AI) chatbot market share, detailed artificial intelligence (AI) chatbot market segments, market trends, and opportunities, and any further data you may need to thrive in the artificial intelligence (AI) chatbot industry. This artificial intelligence (AI) chatbot research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The artificial intelligence (AI) chatbot market size has grown exponentially in recent years. It will grow from $6.65 billion in 2023 to $8.6 billion in 2024 at a compound annual growth rate (CAGR) of 29.2%. During the historic period, growth can be attributed to several factors, the proliferation of messaging platforms, expansion of mobile applications, escalating costs of human customer support, advancements in natural language processing (NLP), and increasing urbanization.

The artificial intelligence (AI) chatbot market size is expected to see exponential growth in the next few years. It will grow to $24.08 billion in 2028 at a compound annual growth rate (CAGR) of 29.4%. In the forecast period, growth can be attributed to several factors, increasing awareness and acceptance of AI technologies, rising demand for virtual assistants, growing adoption of customer support automation, heightened emphasis on personalized customer experiences, and rising investments in AI chatbot development. Key trends expected during this period include technological advancements, integration with voice assistants, hyper-personalization, incorporation of augmented reality, and integration with blockchain technology.

The AI chatbot market is experiencing substantial growth due to increasing demand for automated services. These services involve minimal human intervention and rely on automation technologies, algorithms, and AI to execute predefined actions efficiently. Companies are adopting automation to accelerate service delivery and maintain competitiveness through technological advancements. AI chatbots, powered by AI, play a crucial role by automating tasks, offering real-time support, and enhancing customer experiences. For example, Formstack reported in May 2023 that many organizations use automation for optimizing workflows, data management, and regulatory compliance.

Major players in the AI chatbot market are focusing on developing advanced technologies such as GPT-4 to improve chatbot capabilities in understanding and generating nuanced responses. GPT-4, a significant advancement in natural language processing, exemplifies this progress. For instance, InterGlobe Aviation and Microsoft collaborated to launch 6Eskai in November 2023, an AI chatbot using advanced NLP and machine learning to provide seamless interaction for flight-related queries. This innovation includes personalized discount suggestions based on user preferences, enhancing customer satisfaction and loyalty.

In April 2022, Laiye acquired Mindsay, aiming to bolster its AI chatbot solutions with Mindsay's expertise in customer service automation. Mindsay, based in France, specializes in chatbot and voicebot platforms, aligning with Laiye's strategic growth in this sector.

Major players in the artificial intelligence (AI) chatbot market are Google LLC, Microsoft Corporation, Amazon Web Service, International Business Machines Corporation, SAP SE, NVIDIA Corporation, OpenAI Inc., Ada Support Inc., LivePerson Inc., Acuvate Software, Gupshup Technology India Private Limited, Aivo Corporation, Inbenta Technologies Inc., Nuance Communications Inc., Chatfuel LLC, Botsify Inc., SmartBots.ai, Rasa Technologies GmbH, Artificial Solutions International AB, Botpress Inc., LogMeIn Inc., and Saarthi.ai.

North America was the largest region in the artificial intelligence (AI) chatbot market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in artificial intelligence (AI) chatbot report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the artificial intelligence (AI) chatbot market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The artificial intelligence (AI) chatbot market includes revenues earned by entities by providing services such as virtual assistants, information retrieval, lead generation, and personal finance management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values and are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Artificial Intelligence (AI) Chatbot Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on artificial intelligence (AI) chatbot market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
Measure the impact of high global inflation on market growth.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
Understand customers based on the latest market shares.
Benchmark performance against key competitors.
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Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
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Where is the largest and fastest growing market for artificial intelligence (AI) chatbot market? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The artificial intelligence (AI) chatbot market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered: 1) By Offering: Solution; Services
2) By Deployment: Cloud; On-Premise
3) By Application: Website; Contact Centers; Social Media; Mobile Applications
4) By Industry Vertical: Banking Financial Services And Insurance (BFSI); Retail And E-commerce; Information Technology And Telecom; Healthcare; Media And Entertainment; Other Industry Verticals
Companies Mentioned: Google LLC; Microsoft Corporation; Amazon Web Service; International Business Machines Corporation; SAP SE
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r19284

1. Executive Summary

2. Artificial Intelligence (AI) Chatbot Market Characteristics

3. Artificial Intelligence (AI) Chatbot Market Trends And Strategies

4. Artificial Intelligence (AI) Chatbot Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Artificial Intelligence (AI) Chatbot Market Size and Growth

5.1. Global Artificial Intelligence (AI) Chatbot Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Artificial Intelligence (AI) Chatbot Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Artificial Intelligence (AI) Chatbot Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Artificial Intelligence (AI) Chatbot Market Segmentation

6.1. Global Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Solution
Services
6.2. Global Artificial Intelligence (AI) Chatbot Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Cloud
On-Premise
6.3. Global Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Website
Contact Centers
Social Media
Mobile Applications
6.4. Global Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking Financial Services And Insurance (BFSI)
Retail And E-commerce
Information Technology And Telecom
Healthcare
Media And Entertainment
Other Industry Verticals

7. Artificial Intelligence (AI) Chatbot Market Regional And Country Analysis

7.1. Global Artificial Intelligence (AI) Chatbot Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Artificial Intelligence (AI) Chatbot Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Artificial Intelligence (AI) Chatbot Market

8.1. Asia-Pacific Artificial Intelligence (AI) Chatbot Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Artificial Intelligence (AI) Chatbot Market

9.1. China Artificial Intelligence (AI) Chatbot Market Overview
9.2. China Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Artificial Intelligence (AI) Chatbot Market

10.1. India Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Artificial Intelligence (AI) Chatbot Market

11.1. Japan Artificial Intelligence (AI) Chatbot Market Overview
11.2. Japan Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Artificial Intelligence (AI) Chatbot Market

12.1. Australia Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Artificial Intelligence (AI) Chatbot Market

13.1. Indonesia Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Artificial Intelligence (AI) Chatbot Market

14.1. South Korea Artificial Intelligence (AI) Chatbot Market Overview
14.2. South Korea Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Artificial Intelligence (AI) Chatbot Market

15.1. Western Europe Artificial Intelligence (AI) Chatbot Market Overview
15.2. Western Europe Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Artificial Intelligence (AI) Chatbot Market

16.1. UK Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Artificial Intelligence (AI) Chatbot Market

17.1. Germany Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Artificial Intelligence (AI) Chatbot Market

18.1. France Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Artificial Intelligence (AI) Chatbot Market

19.1. Italy Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Artificial Intelligence (AI) Chatbot Market

20.1. Spain Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Artificial Intelligence (AI) Chatbot Market

21.1. Eastern Europe Artificial Intelligence (AI) Chatbot Market Overview
21.2. Eastern Europe Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Artificial Intelligence (AI) Chatbot Market

22.1. Russia Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Artificial Intelligence (AI) Chatbot Market

23.1. North America Artificial Intelligence (AI) Chatbot Market Overview
23.2. North America Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Artificial Intelligence (AI) Chatbot Market

24.1. USA Artificial Intelligence (AI) Chatbot Market Overview
24.2. USA Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Artificial Intelligence (AI) Chatbot Market

25.1. Canada Artificial Intelligence (AI) Chatbot Market Overview
25.2. Canada Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Artificial Intelligence (AI) Chatbot Market

26.1. South America Artificial Intelligence (AI) Chatbot Market Overview
26.2. South America Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Artificial Intelligence (AI) Chatbot Market

27.1. Brazil Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Artificial Intelligence (AI) Chatbot Market

28.1. Middle East Artificial Intelligence (AI) Chatbot Market Overview
28.2. Middle East Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Artificial Intelligence (AI) Chatbot Market

29.1. Africa Artificial Intelligence (AI) Chatbot Market Overview
29.2. Africa Artificial Intelligence (AI) Chatbot Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Artificial Intelligence (AI) Chatbot Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Artificial Intelligence (AI) Chatbot Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Artificial Intelligence (AI) Chatbot Market Competitive Landscape And Company Profiles

30.1. Artificial Intelligence (AI) Chatbot Market Competitive Landscape
30.2. Artificial Intelligence (AI) Chatbot Market Company Profiles
- 30.2.1. Google LLC
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. Microsoft Corporation
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. Amazon Web Service
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. International Business Machines Corporation
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. SAP SE
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Artificial Intelligence (AI) Chatbot Market Other Major And Innovative Companies

31.1. NVIDIA Corporation
31.2. OpenAI Inc.
31.3. Ada Support Inc.
31.4. LivePerson Inc.
31.5. Acuvate Software
31.6. Gupshup Technology India Private Limited
31.7. Aivo Corporation
31.8. Inbenta Technologies Inc.
31.9. Nuance Communications Inc.
31.10. Chatfuel LLC
31.11. Botsify Inc.
31.12. SmartBots.ai
31.13. Rasa Technologies GmbH
31.14. Artificial Solutions International AB
31.15. Botpress Inc.

32. Global Artificial Intelligence (AI) Chatbot Market Competitive Benchmarking

33. Global Artificial Intelligence (AI) Chatbot Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Artificial Intelligence (AI) Chatbot Market

35. Artificial Intelligence (AI) Chatbot Market Future Outlook and Potential Analysis

35.1 Artificial Intelligence (AI) Chatbot Market In 2028 - Countries Offering Most New Opportunities
35.2 Artificial Intelligence (AI) Chatbot Market In 2028 - Segments Offering Most New Opportunities
35.3 Artificial Intelligence (AI) Chatbot Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer