Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024

Description

Business Process Outsourcing (BPO) business analytics involves the application of data analysis techniques and tools within outsourced business processes. This encompasses gathering, analyzing, and interpreting data related to various BPO operations such as customer service, finance, human resources, and supply chain management. The goal is to derive actionable insights for informed decision-making, allowing BPO providers and their clients to understand operations better, make data-driven decisions, and achieve strategic objectives effectively.

The primary components of BPO business analytics are software and services. Software in this context refers to computer programs and applications designed to analyze large datasets, providing insights and facilitating decision-making processes for businesses. These software solutions can be deployed via cloud-based or on-premises setups and cater to organizations of various sizes, including small and medium enterprises (SMEs) and large enterprises. They find applications across domains such as human resources, knowledge process outsourcing, procurement, supply chain, customer services, among others, serving verticals such as banking, financial services, insurance (BFSI), information technology (IT), telecommunications, healthcare, manufacturing, retail, transportation, logistics, and other sectors.

The business process outsourcing (BPO) business analytics market research report is one of a series of new reports from The Business Research Company that provides business process outsourcing (BPO) business analytics market statistics, including business process outsourcing (BPO) business analytics industry global market size, regional shares, competitors with a business process outsourcing (BPO) business analytics market share, detailed business process outsourcing (BPO) business analytics market segments, market trends and opportunities, and any further data you may need to thrive in the business process outsourcing (BPO) business analytics industry. This business process outsourcing (BPO) business analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry

The business process outsourcing (BPO) business analytics market size has grown rapidly in recent years. It will grow from $20.55 billion in 2023 to $24.13 billion in 2024 at a compound annual growth rate (CAGR) of 17.4%. The growth in the historic period can be attributed to increased data generation, cost efficiency, globalization, advances in technology, and demand for insights.

The business process outsourcing (BPO) business analytics market size is expected to see rapid growth in the next few years. It will grow to $46.25 billion in 2028 at a compound annual growth rate (CAGR) of 17.7%. The growth in the forecast period can be attributed to growing demand for data-driven insights, complexity of data management, focus on cost optimization, emphasis on customer experience, and advancements in AI and machine learning. Major trends in the forecast period include increasing adoption of advanced analytics, rising demand for predictive and prescriptive analytics services, expansion of BPO providers' offerings, leveraging artificial intelligence and machine learning technologies and shift towards cloud-based analytics platforms.

The increasing adoption of cloud-based deployments is expected to drive the growth of the business process outsourcing (BPO) business analytics market in the coming years. Cloud-based deployment involves delivering software applications or services over the internet using distant servers hosted in the cloud. The growth of cloud-based implementations is fueled by factors such as scalability, flexibility, and the transition towards remote work. Cloud-based deployment supports BPO business analytics by providing the necessary infrastructure for hosting and remotely accessing analytical tools and data, enabling businesses to leverage advanced analytics capabilities effectively. For example, based on data from Eurostat in December 2023, approximately 45.2% of European Union (EU) enterprises opted for cloud computing services in 2023, marking a 4.2% increase from 2021. Consequently, the growth of cloud-based deployments is a driving force behind the expansion of the business process outsourcing (BPO) business analytics market.

Prominent companies in the business process outsourcing (BPO) business analytics market are concentrating on developing AI-based BPO consulting services to gain a competitive advantage. AI-based BPO consulting services refer to consultancy offerings that utilize advanced technologies such as artificial intelligence (AI), machine learning (ML), data analytics, and automation to optimize and enhance BPO operations. For instance, Acquire BPO, a US-based business process outsourcing company, launched its new division, Acquire AI, in February 2024. Acquire AI provides cutting-edge AI consulting services aimed at assisting businesses in navigating the complexities of the artificial intelligence revolution. Their objective is to help businesses identify, prioritize, and implement customized AI solutions to transform industries, improve operational efficiency, drive significant growth, and elevate customer satisfaction.

In March 2024, MCI, a US-based outsourcing and offshoring consulting company, acquired Market Force Information LLC for an undisclosed sum. Through this acquisition, MCI aims to enhance its business improvement capabilities by leveraging market research, data collection, and tech-enabled services. Market Force Information LLC is a US-based company offering a comprehensive suite of services, including CX analytics, case management software, customer care call centers, and omnichannel BPO solutions.

Major companies operating in the business process outsourcing (BPO) business analytics market are Accenture plc, Tata Consultancy Services Limited, Capgemini SE, NTT DATA Corporation, Cognizant Technology Solutions Corporation, Infosys BPM Limited, Automatic Data Processing Inc., DXC Technology Company, HCL Technologies Limited, Wipro Limited, CGI Inc., Teleperformance SE, Sitel Group, Tech Mahindra Limited, Serco Group plc, Genpact Limited, Conduent Incorporated, TTEC Holdings Inc., Alorica Inc., Sykes Enterprises Incorporated, Mphasis Limited, Atos SE, TaskUs Inc., Firstsource Solutions Limited, Hinduja Global Solutions Limited

North America was the largest region in the business process outsourcing (BPO) business analytics market in 2023. The regions covered in the business process outsourcing (BPO) business analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the business process outsourcing (BPO) business analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The business process outsourcing (BPO) business analytics market includes revenues earned by entities by providing predictive analytics, descriptive analytics, prescriptive analytics, and data visualization. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on business process outsourcing (BPO) business analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
Measure the impact of high global inflation on market growth.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
Understand customers based on the latest market shares.
Benchmark performance against key competitors.
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Where is the largest and fastest growing market for business process outsourcing (BPO) business analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The business process outsourcing (BPO) business analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Component: Software; Services
2) By Deployment: Cloud-Based; On-Premises
3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
4) By Application: Human Resources; Knowledge Process Outsourcing; Procurement & Supply Chain; Customer Services; Other Applications
5) By Vertical: Banking, Financial Services And Insurance (BFSI); Information Technology (IT) And Telecommunication; Healthcare; Manufacturing; Retail; Transportation And Logistics; Other Verticals
Companies Mentioned: Accenture plc; Tata Consultancy Services Limited; Capgemini SE; NTT DATA Corporation; Cognizant Technology Solutions Corporation
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r17890

1. Executive Summary

2. Business Process Outsourcing (BPO) Business Analytics Market Characteristics

3. Business Process Outsourcing (BPO) Business Analytics Market Trends And Strategies

4. Business Process Outsourcing (BPO) Business Analytics Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Business Process Outsourcing (BPO) Business Analytics Market Size and Growth

5.1. Global Business Process Outsourcing (BPO) Business Analytics Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Business Process Outsourcing (BPO) Business Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Business Process Outsourcing (BPO) Business Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Business Process Outsourcing (BPO) Business Analytics Market Segmentation

6.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Software
Services
6.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Cloud-Based
On-Premises
6.3. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Small And Medium Enterprises (SMEs)
Large Enterprises
6.4. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Human Resources
Knowledge Process Outsourcing
Procurement & Supply Chain
Customer Services
Other Applications
6.5. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking, Financial Services And Insurance (BFSI)
Information Technology (IT) And Telecommunication
Healthcare
Manufacturing
Retail
Transportation And Logistics
Other Verticals

7. Business Process Outsourcing (BPO) Business Analytics Market Regional And Country Analysis

7.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market

8.1. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Business Process Outsourcing (BPO) Business Analytics Market

9.1. China Business Process Outsourcing (BPO) Business Analytics Market Overview
9.2. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Business Process Outsourcing (BPO) Business Analytics Market

10.1. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Business Process Outsourcing (BPO) Business Analytics Market

11.1. Japan Business Process Outsourcing (BPO) Business Analytics Market Overview
11.2. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Business Process Outsourcing (BPO) Business Analytics Market

12.1. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Business Process Outsourcing (BPO) Business Analytics Market

13.1. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Business Process Outsourcing (BPO) Business Analytics Market

14.1. South Korea Business Process Outsourcing (BPO) Business Analytics Market Overview
14.2. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Business Process Outsourcing (BPO) Business Analytics Market

15.1. Western Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
15.2. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Business Process Outsourcing (BPO) Business Analytics Market

16.1. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Business Process Outsourcing (BPO) Business Analytics Market

17.1. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Business Process Outsourcing (BPO) Business Analytics Market

18.1. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Business Process Outsourcing (BPO) Business Analytics Market

19.1. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Business Process Outsourcing (BPO) Business Analytics Market

20.1. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market

21.1. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
21.2. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Business Process Outsourcing (BPO) Business Analytics Market

22.1. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Business Process Outsourcing (BPO) Business Analytics Market

23.1. North America Business Process Outsourcing (BPO) Business Analytics Market Overview
23.2. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Business Process Outsourcing (BPO) Business Analytics Market

24.1. USA Business Process Outsourcing (BPO) Business Analytics Market Overview
24.2. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Business Process Outsourcing (BPO) Business Analytics Market

25.1. Canada Business Process Outsourcing (BPO) Business Analytics Market Overview
25.2. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Business Process Outsourcing (BPO) Business Analytics Market

26.1. South America Business Process Outsourcing (BPO) Business Analytics Market Overview
26.2. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Business Process Outsourcing (BPO) Business Analytics Market

27.1. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Business Process Outsourcing (BPO) Business Analytics Market

28.1. Middle East Business Process Outsourcing (BPO) Business Analytics Market Overview
28.2. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Business Process Outsourcing (BPO) Business Analytics Market

29.1. Africa Business Process Outsourcing (BPO) Business Analytics Market Overview
29.2. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape And Company Profiles

30.1. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape
30.2. Business Process Outsourcing (BPO) Business Analytics Market Company Profiles
- 30.2.1. Accenture plc
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. Tata Consultancy Services Limited
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. Capgemini SE
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. NTT DATA Corporation
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Cognizant Technology Solutions Corporation
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Business Process Outsourcing (BPO) Business Analytics Market Other Major And Innovative Companies

31.1. Infosys BPM Limited
31.2. Automatic Data Processing Inc.
31.3. DXC Technology Company
31.4. HCL Technologies Limited
31.5. Wipro Limited
31.6. CGI Inc.
31.7. Teleperformance SE
31.8. Sitel Group
31.9. Tech Mahindra Limited
31.10. Serco Group plc
31.11. Genpact Limited
31.12. Conduent Incorporated
31.13. TTEC Holdings Inc.
31.14. Alorica Inc.
31.15. Sykes Enterprises Incorporated

32. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Benchmarking

33. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Business Process Outsourcing (BPO) Business Analytics Market

35. Business Process Outsourcing (BPO) Business Analytics Market Future Outlook and Potential Analysis

35.1 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Countries Offering Most New Opportunities
35.2 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Segments Offering Most New Opportunities
35.3 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer