Visitor Management System Global Market Report 2024

Description

A visitor management system is a software application crafted to streamline and safeguard the tracking, monitoring, and administration of visitor entry and exit within a facility. Its primary aims are to bolster security measures, ensure regulatory compliance, and empower administrative control. Integral to contemporary facility management and security operations, it enhances efficiency and furnishes valuable insights into visitor traffic and behavior.

The primary offerings of visitor management systems encompass software and services. Software entails the programs and applications executed on computers and other electronic devices. These systems cater to enterprises of varying sizes, including large enterprises and small and medium-sized enterprises (SMEs). Their applications span security management, historical visitor tracking, compliance management and fraud detection, parking management, meeting room management, contact tracing, and others. They find utility across diverse sectors, serving end users such as banking, financial services, and insurance (BFSI), information technology and telecommunication, defense and aerospace, government, education, retail, among others.

The visitor management system market research report is one of a series of new reports from The Business Research Company that provides visitor management system market statistics, including visitor management system industry global market size, regional shares, competitors with a visitor management system market share, detailed visitor management system market segments, market trends and opportunities, and any further data you may need to thrive in the visitor management system industry. This visitor management system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The visitor management system market size has grown rapidly in recent years. It will grow from $1.61 billion in 2023 to $1.87 billion in 2024 at a compound annual growth rate (CAGR) of 16.3%. The growth observed during the historical period can be attributed to several factors, including increased security needs, regulatory compliance requirements, evolving business practices, industry-specific adoption patterns, and the growing demand for efficiency and cost reduction measures.

The visitor management system market size is expected to see rapid growth in the next few years. It will grow to $3.47 billion in 2028 at a compound annual growth rate (CAGR) of 16.7%. The anticipated growth in the forecast period is expected to be fueled by advancements in artificial intelligence (AI) and machine learning (ML), integration with Internet of Things (IoT) devices, heightened focus on touchless solutions prompted by the COVID-19 pandemic, increasing demand for data analytics and actionable insights, and the proliferation of remote work and hybrid work models. Key trends projected for the forecast period include a continued shift towards cloud-based visitor management solutions, rising adoption of mobile-based visitor management apps, integration of health screening and contact tracing features, a growing emphasis on sustainability and eco-friendly visitor management practices, and the expansion of AI-driven personalization and automation in visitor experiences.

The surge in IoT and AI adoption is poised to propel the advancement of the visitor management system market in the foreseeable future. IoT, facilitating seamless communication and data exchange among interconnected devices, and AI, enabling systems to perform tasks requiring human-like intelligence, are increasingly being embraced across various industries driven by the demand for real-time data analysis and connectivity. Integration of IoT into visitor management systems enhances connectivity and communication between devices and sensors, with smart sensors deployed at entry points providing real-time data on visitor movements and occupancy levels. This connectivity significantly enhances the efficiency and accuracy of visitor management processes. For instance, as projected by the GSM Association, global IoT connections are expected to reach 23.3 billion by 2025, up from 15.1 billion connections in 2021. Furthermore, according to the International Business Machines Corporation (IBM), 35% of businesses worldwide utilized AI in 2022, marking a 4% increase from 2021. Consequently, the accelerated adoption of IoT and AI emerges as a primary driver fueling the growth of the visitor management system market.

Key players in the visitor management system market are committed to developing advanced solutions to maintain a competitive edge. One such solution is the NCheck Visitor Management System (VMS), introduced by Neurotechnology, a Lithuania-based software company. NCheck VMS leverages automated biometric recognition and authentication based on unique biological traits or behavioral characteristics, such as fingerprints, facial features, iris patterns, voice, or gait, enhancing security and efficiency in visitor management. Launched in November 2022, NCheck VMS offers seamless integration of biometric identification from live video feeds, catering to diverse settings including public and private buildings, healthcare facilities, campuses, and more. With its touchless check-in process and robust features supporting multiple biometric modalities, NCheck VMS addresses the evolving demands of modern visitor management, prioritizing safety and convenience.

In May 2023, OfficeSpace Software Inc., a US-based software company, bolstered its workplace platform by acquiring Greetly Visitor Management System for an undisclosed amount. This strategic acquisition enhances OfficeSpace Software's offering by integrating a customizable visitor management system, providing real-time data insights and communication capabilities. By empowering organizations to make informed decisions about workplace experience and real estate strategy, Greetly Visitor Management System aligns with OfficeSpace Software's commitment to delivering comprehensive workplace solutions tailored to evolving needs.

Major companies operating in the visitor management system market are Honeywell International Inc., Pitney Bowes Inc., MRI Software LLC, Verkada Inc., Parabit Systems Inc., Raptor Technologies LLC, SmartSpace Software PLC, Modern Receptionist, Qminder Inc., Tactic, piLOBI, Eptura Ltd., AlertEnterprise Inc., Proxyclick NV, OfficeSpace Software Inc., iLobby Inc., SwipedOn, Veristream LLC, Veris, Mantra SoftechIndia Pvt. Ltd., Building Intelligence Inc., Carson Living Inc., ALICE Receptionist

North America was the largest region in the visitor management system market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the visitor management system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the visitor management system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The visitor management system market consists of revenues earned by entities by providing services such as managed services, integration services, security services, and customization services. The market value includes the value of related goods sold by the service provider or included within the service offering. The visitor management system market also includes sales of check-in software, security software, self-service kiosks, and biometric devices. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Including: 1) By Offering: Software; Services
2) By Enterprise Size: Large enterprise; Small And Medium-sized Enterprises (SMEs)
3) By Application: Security Management; Historical Visitor Tracking; Compliance Management And Fraud Detection; Parking Management; Meeting Room Management; Contact Tracing
4) By End User: Banking, Financial Services, And Insurance (BFSI); Information Technology And Telecommunication; Defense And Aerospace; Government; Education; Retail
Covering: Honeywell International Inc.; Pitney Bowes Inc.; MRI Software LLC; Verkada Inc.; Parabit Systems Inc.

Product Code: r17461

1. Executive Summary

2. Visitor Management System Market Characteristics

3. Visitor Management System Market Trends And Strategies

4. Visitor Management System Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Visitor Management System Market Size and Growth

5.1. Global Visitor Management System Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Visitor Management System Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Visitor Management System Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Visitor Management System Market Segmentation

6.1. Global Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Software
Services
6.2. Global Visitor Management System Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Large enterprise
Small And Medium-sized Enterprises (SMEs)
6.3. Global Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Security Management
Historical Visitor Tracking
Compliance Management And Fraud Detection
Parking Management
Meeting Room Management
Contact Tracing
Other Applications
6.4. Global Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking, Financial Services, And Insurance (BFSI)
Information Technology And Telecommunication
Defense And Aerospace
Government
Education
Retail
Other End-Users

7. Visitor Management System Market Regional And Country Analysis

7.1. Global Visitor Management System Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Visitor Management System Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Visitor Management System Market

8.1. Asia-Pacific Visitor Management System Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Visitor Management System Market

9.1. China Visitor Management System Market Overview
9.2. China Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Visitor Management System Market

10.1. India Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Visitor Management System Market

11.1. Japan Visitor Management System Market Overview
11.2. Japan Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Visitor Management System Market

12.1. Australia Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Visitor Management System Market

13.1. Indonesia Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Visitor Management System Market

14.1. South Korea Visitor Management System Market Overview
14.2. South Korea Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Visitor Management System Market

15.1. Western Europe Visitor Management System Market Overview
15.2. Western Europe Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Visitor Management System Market

16.1. UK Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Visitor Management System Market

17.1. Germany Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Visitor Management System Market

18.1. France Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Visitor Management System Market

19.1. Italy Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Visitor Management System Market

20.1. Spain Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Visitor Management System Market

21.1. Eastern Europe Visitor Management System Market Overview
21.2. Eastern Europe Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Visitor Management System Market

22.1. Russia Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Visitor Management System Market

23.1. North America Visitor Management System Market Overview
23.2. North America Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Visitor Management System Market

24.1. USA Visitor Management System Market Overview
24.2. USA Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Visitor Management System Market

25.1. Canada Visitor Management System Market Overview
25.2. Canada Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Visitor Management System Market

26.1. South America Visitor Management System Market Overview
26.2. South America Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Visitor Management System Market

27.1. Brazil Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Visitor Management System Market

28.1. Middle East Visitor Management System Market Overview
28.2. Middle East Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Visitor Management System Market

29.1. Africa Visitor Management System Market Overview
29.2. Africa Visitor Management System Market, Segmentation By Offering, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Visitor Management System Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Visitor Management System Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Visitor Management System Market Competitive Landscape And Company Profiles

30.1. Visitor Management System Market Competitive Landscape
30.2. Visitor Management System Market Company Profiles
- 30.2.1. Honeywell International Inc.
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. Pitney Bowes Inc.
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. MRI Software LLC
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. Verkada Inc.
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Parabit Systems Inc.
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Visitor Management System Market Other Major And Innovative Companies

31.1. Raptor Technologies LLC
31.2. SmartSpace Software PLC
31.3. Modern Receptionist
31.4. Qminder Inc.
31.5. Tactic
31.6. piLOBI
31.7. Eptura Ltd.
31.8. AlertEnterprise Inc.
31.9. Proxyclick NV
31.10. OfficeSpace Software Inc.
31.11. iLobby Inc.
31.12. SwipedOn
31.13. Veristream LLC
31.14. Veris
31.15. Mantra SoftechIndia Pvt. Ltd.

32. Global Visitor Management System Market Competitive Benchmarking

33. Global Visitor Management System Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Visitor Management System Market

35. Visitor Management System Market Future Outlook and Potential Analysis

35.1 Visitor Management System Market In 2028 - Countries Offering Most New Opportunities
35.2 Visitor Management System Market In 2028 - Segments Offering Most New Opportunities
35.3 Visitor Management System Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer