Helpdesk Automation Global Market Report 2024

Description

Helpdesk automation involves deploying software solutions and technologies to automate repetitive tasks, streamline support ticket management, and boost the efficiency of customer service operations within a helpdesk or support center. Its objective is to enhance response times, diminish manual workloads, and elevate overall customer satisfaction.

Various types of helpdesk automation include web helpdesks, on-premise helpdesks, enterprise helpdesks, and open-source helpdesks. Web help desks, for instance, are web-based ticketing and IT asset management software designed to optimize IT operations and simplify help desk management. These solutions encompass features such as ticket sorting, scheduling, and alert management tailored for diverse sectors such as information technology, telecommunications, banking, financial services, insurance (BFSI), government, education, healthcare, manufacturing, automotive, retail, and other industries.

The helpdesk automation market research report is one of a series of new reports from The Business Research Company that provides helpdesk automation market statistics, including helpdesk automation industry global market size, regional shares, competitors with a helpdesk automation market share, detailed helpdesk automation market segments, market trends and opportunities, and any further data you may need to thrive in the helpdesk automation industry. This helpdesk automation market research report delivers a complete perspective on everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The helpdesk automation market size has grown exponentially in recent years. It will grow from $4.65 billion in 2023 to $6.14 billion in 2024 at a compound annual growth rate (CAGR) of 31.9%. The expansion observed in the historical period can be credited to a surge in demand for effective customer support services, the widespread uptake of cloud-based technologies, increased utilization of automation tools such as chatbots and virtual assistants, a growing need for enhanced management and analysis of customer data, and a concerted effort to boost employee productivity through automation initiatives.

The helpdesk automation market size is expected to see exponential growth in the next few years. It will grow to $18.85 billion in 2028 at a compound annual growth rate (CAGR) of 32.4%. The projected growth in the upcoming period can be ascribed to increased demand for industrial automation within manufacturing sectors, a rise in digital process automation across diverse industries, and the mainstream adoption of modern technologies as standard practice in business operations. Additionally, there's a notable emphasis on enhancing ticket management processes and minimizing human error, driven by the imperative for quicker resolution times and improved accessibility. Major trends anticipated in the forecast period encompass the escalating adoption of AI and machine learning technologies for personalized customer support, heightened focus on optimizing customer data management and analysis, and a growing demand for efficient and effective customer support services.

The surge in workflow automation is poised to drive the expansion of the helpdesk automation sector in the foreseeable future. Workflow automation involves leveraging technology to streamline business processes by automating repetitive tasks, thereby enhancing efficiency, reducing costs, boosting productivity, and ensuring compliance. Helpdesk automation complements this trend by integrating ticketing systems, automating ticket routing, offering self-service options, deploying chatbots, and employing data analysis for process optimization. For instance, in January 2022, according to a study conducted by the Department for Digital, Culture, Media & Sport (DCMS) there is a projected substantial rise in AI technology adoption from 15.1% in 2020 to 22.7% in 2025, with an added 267,000 businesses integrating AI into their processes. Additionally, it's anticipated that around 34.8% of businesses will have embraced AI by 2050, totaling approximately 1.3 million companies utilizing this technology. Therefore, increasing workflow automation is driving the growth of the helpdesk automation market.

Prominent players in the helpdesk automation domain are leveraging advanced technologies, particularly artificial intelligence (AI), to bolster their market competitiveness. AI encompasses the simulation of human intelligence processes by machines, enabling tasks such as learning, reasoning, and decision-making. For instance, in August 2023, Kognitos introduced a generative AI automation platform designed to facilitate various business tasks using natural language. Notable features include Self Service for All, allowing users to create automation effortlessly, and Human Language Interpreter 2.0, which interprets human language business processes as code and integrates seamlessly with productivity tools and databases.

In August 2021, Zendesk, a leading US-based software as a service (SaaS) provider, acquired Cleverly.ai, a Portugal-based AI-powered customer service platform, for an undisclosed sum. This strategic move is aimed at bolstering Zendesk's AI capabilities and expanding its offerings in advanced analytics and automation solutions for customer support. Cleverly.ai's features include agent support, automated processes, and knowledge organization functionalities, reinforcing Zendesk's position in the competitive helpdesk automation market.

Major companies operating in the helpdesk automation market are NTRglobal S.L., Broadcom Inc., Salesforce Inc., ServiceNow Inc., Atlassian Pty Ltd., BMC Software Inc., Zendesk Inc., SolarWinds Worldwide LLC, TeamViewer AG, Ivanti Inc., Freshworks Inc., ConnectWise LLC, Kaseya Limited, Sunrise Software Limited, Spiceworks LLC, Resolve Systems LLC, IFS Capital Limited, Kayako Ltd., SunView Software Inc., NetIQ Corporation, Groove Networks LLC, Vision Helpdesk, HappyFox Inc., Tenfold, Deskero Srl

North America was the largest region in the helpdesk automation market in 2023. The regions covered in the helpdesk automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the helpdesk automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The helpdesk automation market consists of revenues earned by entities by providing services such as ticketing systems, self-service portals, chatbots, knowledge base management, workflow automation, analytics, integration, and mobile support. The market value includes the value of related goods sold by the service provider or included within the service offering. The helpdesk automation market also includes sales of computers, servers, networking equipment, telephony systems, mobile devices, printers and scanners. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Helpdesk Automation Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on helpdesk automation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
Measure the impact of high global inflation on market growth.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
Understand customers based on the latest market shares.
Benchmark performance against key competitors.
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Where is the largest and fastest growing market for helpdesk automation ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The helpdesk automation market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Type: Web Help Desk; On-Premise Help Desk; Enterprise Help Desk; Open Source Help Desk
2) By Solution: Ticket Sortation; Ticket Scheduling; Alert Management
3) By Organization Size: Large Enterprises; Small And Medium Enterprises
4) By Vertical: Information Technology and Telecom; Banking Financial Services And Insurance (BFSI); Government; Education; Healthcare; Manufacturing; Automotive; Retail; Other Verticals
Companies Mentioned: NTRglobal S.L.; Broadcom Inc.; Salesforce Inc.; ServiceNow Inc.; Atlassian Pty Ltd.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Product Code: r17564

1. Executive Summary

2. Helpdesk Automation Market Characteristics

3. Helpdesk Automation Market Trends And Strategies

4. Helpdesk Automation Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Helpdesk Automation Market Size and Growth

5.1. Global Helpdesk Automation Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Helpdesk Automation Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Helpdesk Automation Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Helpdesk Automation Market Segmentation

6.1. Global Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Web Help Desk
On-Premise Help Desk
Enterprise Help Desk
Open Source Help Desk
6.2. Global Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Ticket Sortation
Ticket Scheduling
Alert Management
6.3. Global Helpdesk Automation Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Large Enterprises
Small And Medium Enterprises
6.4. Global Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Information Technology and Telecom
Banking Financial Services And Insurance (BFSI)
Government
Education
Healthcare
Manufacturing
Automotive
Retail
Other Verticals

7. Helpdesk Automation Market Regional And Country Analysis

7.1. Global Helpdesk Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Helpdesk Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Helpdesk Automation Market

8.1. Asia-Pacific Helpdesk Automation Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Helpdesk Automation Market

9.1. China Helpdesk Automation Market Overview
9.2. China Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Helpdesk Automation Market

10.1. India Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Helpdesk Automation Market

11.1. Japan Helpdesk Automation Market Overview
11.2. Japan Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Helpdesk Automation Market

12.1. Australia Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Helpdesk Automation Market

13.1. Indonesia Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Helpdesk Automation Market

14.1. South Korea Helpdesk Automation Market Overview
14.2. South Korea Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Helpdesk Automation Market

15.1. Western Europe Helpdesk Automation Market Overview
15.2. Western Europe Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Helpdesk Automation Market

16.1. UK Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Helpdesk Automation Market

17.1. Germany Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Helpdesk Automation Market

18.1. France Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Helpdesk Automation Market

19.1. Italy Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Helpdesk Automation Market

20.1. Spain Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Helpdesk Automation Market

21.1. Eastern Europe Helpdesk Automation Market Overview
21.2. Eastern Europe Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Helpdesk Automation Market

22.1. Russia Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Helpdesk Automation Market

23.1. North America Helpdesk Automation Market Overview
23.2. North America Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Helpdesk Automation Market

24.1. USA Helpdesk Automation Market Overview
24.2. USA Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Helpdesk Automation Market

25.1. Canada Helpdesk Automation Market Overview
25.2. Canada Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Helpdesk Automation Market

26.1. South America Helpdesk Automation Market Overview
26.2. South America Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Helpdesk Automation Market

27.1. Brazil Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Helpdesk Automation Market

28.1. Middle East Helpdesk Automation Market Overview
28.2. Middle East Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Helpdesk Automation Market

29.1. Africa Helpdesk Automation Market Overview
29.2. Africa Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Helpdesk Automation Market Competitive Landscape And Company Profiles

30.1. Helpdesk Automation Market Competitive Landscape
30.2. Helpdesk Automation Market Company Profiles
- 30.2.1. NTRglobal S.L.
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. Broadcom Inc.
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. Salesforce Inc.
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. ServiceNow Inc.
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Atlassian Pty Ltd.
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Helpdesk Automation Market Other Major And Innovative Companies

31.1. BMC Software Inc.
31.2. Zendesk Inc.
31.3. SolarWinds Worldwide LLC
31.4. TeamViewer AG
31.5. Ivanti Inc.
31.6. Freshworks Inc.
31.7. ConnectWise LLC
31.8. Kaseya Limited
31.9. Sunrise Software Limited
31.10. Spiceworks LLC
31.11. Resolve Systems LLC
31.12. IFS Capital Limited
31.13. Kayako Ltd.
31.14. SunView Software Inc.
31.15. NetIQ Corporation

32. Global Helpdesk Automation Market Competitive Benchmarking

33. Global Helpdesk Automation Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Helpdesk Automation Market

35. Helpdesk Automation Market Future Outlook and Potential Analysis

35.1 Helpdesk Automation Market In 2028 - Countries Offering Most New Opportunities
35.2 Helpdesk Automation Market In 2028 - Segments Offering Most New Opportunities
35.3 Helpdesk Automation Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer