Global Hosted Private Branch Exchange Market Size, Share, Growth Analysis, By Component (Solution, Service), By Organization Size(Large Enterprises, SMEs), By Industry Verticals(BFSI, Healthcare)

Description

Global Hosted Private Branch Exchange Market size was valued at USD 89.2 billion in 2022 and is poised to grow from USD 99.90 billion in 2023 to USD 247.36 billion by 2031, growing at a CAGR of 12% in the forecast period (2024-2031).

The widespread adoption of hosted PBX systems has experienced a remarkable surge thanks to the widespread embrace of cloud technology. The appeal of improved compliance measures, combined with the inherent scalability provided by cloud infrastructure, has significantly boosted the utilization of PBX solutions among users. This integration of technological advancements not only guarantees increased flexibility but also addresses evolving compliance needs, thereby driving significant growth in the adoption of hosted PBX systems.

Top-down and bottom-up approaches were used to estimate and validate the size of the Hosted Private Branch Exchange Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Hosted Private Branch Exchange Market Segmental Analysis

The global hosted private branch exchange market is segmented on the basis of component, organization size, industry verticals and region. Based on component the market is segmented as, solution, service, network service, security service, managed service. Based on organization size the market is segmented as, large enterprises, SMEs. Based on industry verticals the market is segmented as, BFSI, healthcare, government, retail, manufacturing, others. Based on region the market is segmented as, North America, Europe, Asia Pacific, Latin America.

Drivers of the Hosted Private Branch Exchange Market

Amidst the evolving landscape of global banking post the financial crisis, there has been a notable shift in dynamics. Regulatory reforms, tightening frameworks, and heightened scrutiny worldwide have underscored the need for stricter compliance across markets. Concurrently, there has been a discernible pivot towards prioritizing customer experience as the foremost distinguishing factor in banking services. Moreover, global capital flows have demonstrated a clear redirection, favoring emerging markets.

Restraints in the Hosted Private Branch Exchange Market

The certain challenges hinder the seamless operation of hosted private branch exchange (PBX) systems, particularly in regions grappling with unreliable internet access or limited bandwidth. The stability and reliability of these systems are fundamentally contingent upon a stable internet connection, making irregular or restricted access a significant obstacle.

Market Trends of the Hosted Private Branch Exchange Market

One prominent market trend is the increasing demand for enhanced mobility solutions within enterprises, driving a significant uptick in the adoption of hosted PBX systems. These platforms effectively address mobility challenges by providing businesses with intuitive control panels for managing their phone systems. This accessibility empowers organizations to efficiently configure, monitor, and adjust their communication networks as needed.

Product Code: SQMIG45B2080

Executive Summary

Market Overview
Wheel of Fortune

Research Methodology

Information Procurement
Secondary & Primary Data Sources
Market Size Estimation
Market Assumptions & Limitations

Parent Market Analysis

Market Overview
Market Size
Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges

Key Market Insights

Technology Analysis
Pricing Analysis
Supply Chain Analysis
Value Chain Analysis
Ecosystem of the Market
IP Analysis
Trade Analysis
Startup Analysis
Raw Material Analysis
Innovation Matrix
Pipeline Product Analysis
Macroeconomic Indicators
Top Investment Analysis
Key Success Factor
Degree of Competition

Market Dynamics & Outlook

Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
Regulatory Landscape
Porters Analysis
- Competitive rivalry
- Threat of Substitute Products
- Bargaining Power of Buyers
- Threat of New Entrants
- Bargaining Power of Suppliers
Skyquest Special Insights on Future Disruptions
- Political Impact
- Economic Impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact

Global Hosted Private Branch Exchange Market by Component

Market Overview
Solution
Service
Network Service
Security Service
Managed Service

Global Hosted Private Branch Exchange Market by Organization Size

Market Overview
Large Enterprises
SMEs

Global Hosted Private Branch Exchange Market by Industry Verticals

Market Overview
BFSI
Healthcare
Government
Retail
Manufacturing
Others

Global Hosted Private Branch Exchange Market Size by Region

Market Overview
North America
- USA
- Canada
Europe
- Germany
- Spain
- France
- UK
- Rest of Europe
Asia Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Latin America
- Brazil
- Rest of Latin America
Middle East & Africa (MEA)
- GCC Countries
- South Africa
- Rest of MEA

Competitive Landscape

Top 5 Player Comparison
Market Positioning of Key Players, 2021
Strategies Adopted by Key Market Players
Top Winning Strategies
- By Development
- By Company
- By Year
Recent Activities in the Market
Key Companies Market Share (%), 2021

Key Company Profiles

3CX
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
8x8, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
AT&T, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Avaya, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
BT Group
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
BullsEye Telecom
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
CenturyLink, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Cisco Systems, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Comcast Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Datavo
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Megapath (Fusion Connect, Inc.)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Mitel Networks Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
NEC Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
NexGen Technology Group
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
NovoLink Communications, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
OneConnect Services, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Ozonetel, Plantronics, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
RingCentral, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
TPx Communications, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments

Global Hosted Private Branch Exchange Market Size, Share, Growth Analysis, By Component (Solution, Service), By Organization Size(Large Enterprises, SMEs), By Industry Verticals(BFSI, Healthcare) - Industry Forecast 2024-2031