PUBLISHER: QKS Group | PRODUCT CODE: 1669340
PUBLISHER: QKS Group | PRODUCT CODE: 1669340
Market Share and Forecast: Voice of Customer (VoC), 2023-2028, Japan (Bundle of Two Reports)
This product includes two reports: Market Share and Market Forecast.
Market Share Description:
QKS Group Reveals that Voice of Customer (VoC) Market is Projected to Register a CAGR of above average by 2028 in Japan.
Japan is witnessing robust growth in the Voice of Customer (VoC) platform market, driven by the country's advanced technological landscape and the increasing adoption of integrated customer feedback solutions. Japanese businesses are recognizing the importance of VoC platforms in enhancing customer engagement and improving service delivery. The high level of digital literacy and the proactive approach to adopting new technologies contribute to the vigorous growth of the VoC market in Japan.
Quadrant Knowledge Solutions defines a VoC platform as "an integrated and comprehensive voice of the customer solution that collects customer feedback (direct, indirect, and inferred) across various data sources in a multichannel environment, offers customer insights for analysis, and operationalizes customer experience insights. With effective execution, VoC tools can provide a robust CX framework to deliver improved customer experiences based on in-depth analysis of customer feedback."
Market Forecast Description:
QKS Group Reveals that Voice of Customer (VoC) Market is Projected to Register a CAGR of above average by 2028 in Japan.
The future of the VoC platform market in Japan looks promising, with sustained above-average growth expected. The continued adoption of advanced technologies, such as AI and machine learning, is anticipated to further drive the market, enabling more sophisticated and personalized customer feedback analysis. Additionally, Japan's supportive regulatory environment and emphasis on innovation create a conducive atmosphere for the development and implementation of cutting-edge VoC solutions. As businesses continue to seek competitive advantages through improved customer experiences, the VoC market in Japan is set to flourish, maintaining its upward trajectory.
Quadrant Knowledge Solutions defines "an integrated and comprehensive voice of the customer solution that collects customer feedback (direct, indirect, and inferred) across various data sources in a multichannel environment, offers customer insights for analysis, and operationalizes customer experience insights. With effective execution, VoC tools can provide a robust CX framework to deliver improved customer experiences based on in-depth analysis of customer feedback."
TABLE OF CONTENTS
Market Share:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Share Analysis
- Japan Market Share
- Japan Market Share by Industry Verticals
- Market Share by Media & Entertainment
- Market Share by Retail
- Market Share by BFSI
- Market Share by Travel & Hospitality
- Market Share by Education
- Market Share by Public Sector
- Market Share by Healthcare & Life Science
- Market Share by Automotive
- Market Share by Food & Beverage
- Japan Market Share by Deployment Type
- Market Share by Deployment Type: On prem
- Market Share by Deployment Type: Cloud
- Japan Market Share by Customer Type
- Market Share by SMB
- Market Share by Large
- Market Share by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
Market Forecast:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Forecast Analysis
- Japan Market Forecast
- Japan Market Forecast by Industry Verticals
- Market Forecast by Media & Entertainment
- Market Forecast by Retail
- Market Forecast by BFSI
- Market Forecast by Travel & Hospitality
- Market Forecast by Education
- Market Forecast by Public Sector
- Market Forecast by Healthcare & Life Science
- Market Forecast by Automotive
- Market Forecast by Food & Beverage
- Japan Market Forecast by Deployment Type
- Market Forecast by Deployment Type: On prem
- Market Forecast by Deployment Type: Cloud
- Japan Market Forecast by Customer Type
- Market Forecast by SMB
- Market Forecast by Large
- Market Forecast by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
LIST OF FIGURES
Market Share:
- Fig. 1 Market Share of Voice of Customer (VoC) platform Japan, 2023
- Fig. 2 Japan Market Share of Voice of Customer (VoC) platform IT & Telecom Industry, 2023
- Fig. 3 Japan Market Share of Voice of Customer (VoC) platform Banking & Financial Services Industry, 2023
- Fig. 4 Japan Market Share of Voice of Customer (VoC) platform Insurance Industry, 2023
- Fig. 5 Japan Market Share of Voice of Customer (VoC) platform Healthcare Industry, 2023
- Fig. 6 Japan Market Share of Voice of Customer (VoC) platform Government & Public Sector, 2023
- Fig. 7 Japan Market Share of Voice of Customer (VoC) platform Retail & eCommerce, 2023
- Fig. 8 Japan Market Share of Voice of Customer (VoC) platform Manufacturing, 2023
- Fig. 9 Japan Market Share of Voice of Customer (VoC) platform Hospitality, 2023
- Fig. 10 Japan Market Share of Voice of Customer (VoC) platform On-premises Deployment, 2023
- Fig. 11 Japan Market Share of Voice of Customer (VoC) platform Cloud Deployment, 2023
- Fig. 12 Japan Market Share of Voice of Customer (VoC) platform SMB Customers, 2023
- Fig. 13 Japan Market Share of Voice of Customer (VoC) platform Large Customers, 2023
- Fig. 14 Japan Market Share of Voice of Customer (VoC) platform Enterprise Customers, 2023
Market Forecast:
- Fig. 1 Market Forecast of Voice of Customer (VoC) Japan, 2024- 2028
- Fig. 2 Market Forecast of Voice of Customer (VoC) IT & Telecom Industry, 2024- 2028
- Fig. 3 Market Forecast of Voice of Customer (VoC) Banking & Financial Services Industry, 2023
- Fig. 4 Market Forecast of Voice of Customer (VoC) Insurance Industry, 2024- 2028
- Fig. 5 Market Forecast of Voice of Customer (VoC) Healthcare Industry, 2024- 2028
- Fig. 6 Market Forecast of Voice of Customer (VoC) Government & Public Sector, 2024- 2028
- Fig. 7 Market Forecast of Voice of Customer (VoC) Retail & eCommerce, 2024- 2028
- Fig. 8 Market Forecast of Voice of Customer (VoC) Manufacturing, 2024- 2028
- Fig. 9 Market Forecast of Voice of Customer (VoC) Hospitality, 2024- 2028
- Fig. 10 Market Forecast of Voice of Customer (VoC) On-premises Deployment, 2024- 2028
- Fig. 11 Market Forecast of Voice of Customer (VoC) Cloud Deployment, 2024- 2028
- Fig. 12 Market Forecast of Voice of Customer (VoC) SMB Customers, 2024- 2028
- Fig. 13 Market Forecast of Voice of Customer (VoC) Large Customers, 2024- 2028
- Fig. 14 Market Forecast of Voice of Customer (VoC) Enterprise Customers, 2024- 2028
