PUBLISHER: QKS Group | PRODUCT CODE: 1669194
PUBLISHER: QKS Group | PRODUCT CODE: 1669194
This product includes two reports: Market Share and Market Forecast.
QKS Group Reveals that Workforce Management/Optimization Market is Projected to Register a CAGR of above-average by 2028 in Asia (Excluding Japan and China).
The Asia (Excluding Japan and China) region is expected to witness above-average growth in the workforce management/optimization market by 2028. The region's dynamic economic landscape and the rapid adoption of digital transformation initiatives are key drivers of this growth. Countries such as India, South Korea, and Singapore are at the forefront of this transformation, investing heavily in advanced workforce management solutions to improve operational efficiency and productivity. The increasing recognition of the benefits of workforce optimization in managing labor costs and enhancing employee performance is further propelling the market forward in the Asia (Excluding Japan and China) region.
Quadrant Knowledge Solutions defines "Workforce Engagement Management (WEM) as a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals."
QKS Group Reveals that Workforce Management/Optimization market projected to Register a CAGR of above-average by 2028 in Asia (Excluding Japan and China).
The future of the workforce management/optimization market in the Asia excluding Japan & China region is bright, with continued growth and technological advancements on the horizon. The integration of AI and ML technologies will significantly enhance the capabilities of workforce management solutions, providing businesses with powerful tools for real-time decision-making and predictive analytics. As companies in the region continue to embrace digital transformation, the demand for sophisticated workforce optimization tools will increase. The focus on improving employee engagement and productivity will drive the adoption of these solutions, ensuring sustained growth in the market.
Workforce Engagement Management (WEM) is a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals.