PUBLISHER: QKS Group | PRODUCT CODE: 1669188
PUBLISHER: QKS Group | PRODUCT CODE: 1669188
Market Share and Forecast: Workforce Management/Optimization, 2023-2028, Middle East and Africa (Bundle of Two Reports)
This product includes two reports: Market Share and Market Forecast.
Market Share Description:
QKS Group Reveals that Workforce Management/Optimization Market is Projected to Register a CAGR of above-average by 2028 in Middle East and Africa.
The Middle East and Africa (MEA) region are projected to experience above-average growth in the workforce management/optimization market by 2028. The region's growing focus on economic diversification and digital transformation is driving the adoption of advanced workforce management solutions. Countries like the UAE, Saudi Arabia, and South Africa are leading this trend, investing heavily in digital tools to enhance operational efficiency and productivity. The increasing awareness of the benefits of workforce optimization in managing labor costs and improving employee performance is further fueling the market growth in the MEA region.
Quadrant Knowledge Solutions defines "Workforce Engagement Management (WEM) as a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals."
Market Forecast Description:
QKS Group Reveals that Workforce Management/Optimization market projected to Register a CAGR of above-average by 2028 in Middle East and Africa.
The future of the workforce management/optimization market in the Middle East and Africa (MEA) looks promising, with significant growth opportunities ahead. The integration of AI and ML technologies will play a crucial role in enhancing the capabilities of workforce management solutions, providing businesses with advanced analytics and real-time insights to optimize workforce performance. The region's continued investment in digital infrastructure and the focus on improving employee engagement and productivity will drive the adoption of sophisticated workforce management tools. As businesses in the MEA region continue to modernize their operations, the demand for advanced workforce optimization solutions will remain strong, ensuring a positive market outlook.
Workforce Engagement Management (WEM) is a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals.
TABLE OF CONTENTS
Market Share:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Share Analysis
- Middle East and Africa Market Share
- Middle East and Africa Market Share by Industry Verticals
- Market Share by Media & Entertainment
- Market Share by Retail
- Market Share by BFSI
- Market Share by Travel & Hospitality
- Market Share by Education
- Market Share by Public Sector
- Market Share by Healthcare & Life Science
- Market Share by Automotive
- Market Share by Food & Beverage
- Middle East and Africa Market Share by Deployment Type
- Market Share by Deployment Type: On prem
- Market Share by Deployment Type: Cloud
- Middle East and Africa Market Share by Customer Type
- Market Share by SMB
- Market Share by Large
- Market Share by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
Market Forecast:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Forecast Analysis
- Middle East and Africa Market Forecast
- Middle East and Africa Market Forecast by Industry Verticals
- Market Forecast by Media & Entertainment
- Market Forecast by Retail
- Market Forecast by BFSI
- Market Forecast by Travel & Hospitality
- Market Forecast by Education
- Market Forecast by Public Sector
- Market Forecast by Healthcare & Life Science
- Market Forecast by Automotive
- Market Forecast by Food & Beverage
- Middle East and Africa Market Forecast by Deployment Type
- Market Forecast by Deployment Type: On prem
- Market Forecast by Deployment Type: Cloud
- Middle East and Africa Market Forecast by Customer Type
- Market Forecast by SMB
- Market Forecast by Large
- Market Forecast by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
LIST OF FIGURES
Market Share:
- Fig. 1 Market Share of Workforce Management/Optimization Middle East and Africa, 2023
- Fig. 2 Middle East and Africa Market Share of Workforce Management/Optimization IT & Telecom Industry, 2023
- Fig. 3 Middle East and Africa Market Share of Workforce Management/Optimization Banking & Financial Services Industry, 2023
- Fig. 4 Middle East and Africa Market Share of Workforce Management/Optimization Insurance Industry, 2023
- Fig. 5 Middle East and Africa Market Share of Workforce Management/Optimization Healthcare Industry, 2023
- Fig. 6 Middle East and Africa Market Share of Workforce Management/Optimization Government & Public Sector, 2023
- Fig. 7 Middle East and Africa Market Share of Workforce Management/Optimization Retail & eCommerce, 2023
- Fig. 8 Middle East and Africa Market Share of Workforce Management/Optimization Manufacturing, 2023
- Fig. 9 Middle East and Africa Market Share of Workforce Management/Optimization Hospitality, 2023
- Fig. 10 Middle East and Africa Market Share of Workforce Management/Optimization On-premises Deployment, 2023
- Fig. 11 Middle East and Africa Market Share of Workforce Management/Optimization Cloud Deployment, 2023
- Fig. 12 Middle East and Africa Market Share of Workforce Management/Optimization SMB Customers, 2023
- Fig. 13 Middle East and Africa Market Share of Workforce Management/Optimization Large Customers, 2023
- Fig. 14 Middle East and Africa Market Share of Workforce Management/Optimization Enterprise Customers, 2023
Market Forecast:
- Fig. 1 Market Forecast of Workforce Management/Optimization Middle East and Africa, 2024- 2028
- Fig. 2 Market Forecast of Workforce Management/Optimization IT & Telecom Industry, 2024- 2028
- Fig. 3 Market Forecast of Workforce Management/Optimization Banking & Financial Services Industry, 2023
- Fig. 4 Market Forecast of Workforce Management/Optimization Insurance Industry, 2024- 2028
- Fig. 5 Market Forecast of Workforce Management/Optimization Healthcare Industry, 2024- 2028
- Fig. 6 Market Forecast of Workforce Management/Optimization Government & Public Sector, 2024- 2028
- Fig. 7 Market Forecast of Workforce Management/Optimization Retail & eCommerce, 2024- 2028
- Fig. 8 Market Forecast of Workforce Management/Optimization Manufacturing, 2024- 2028
- Fig. 9 Market Forecast of Workforce Management/Optimization Hospitality, 2024- 2028
- Fig. 10 Market Forecast of Workforce Management/Optimization On-premises Deployment, 2024- 2028
- Fig. 11 Market Forecast of Workforce Management/Optimization Cloud Deployment, 2024- 2028
- Fig. 12 Market Forecast of Workforce Management/Optimization SMB Customers, 2024- 2028
- Fig. 13 Market Forecast of Workforce Management/Optimization Large Customers, 2024- 2028
- Fig. 14 Market Forecast of Workforce Management/Optimization Enterprise Customers, 2024- 2028
