PUBLISHER: QKS Group | PRODUCT CODE: 1669187
PUBLISHER: QKS Group | PRODUCT CODE: 1669187
Market Share and Forecast: Workforce Management/Optimization, 2023-2028, USA (Bundle of Two Reports)
This product includes two reports: Market Share and Market Forecast.
Market Share Description:
QKS Group Reveals that Workforce Management/Optimization Market is Projected to Register a CAGR of below-average by 2028 in USA.
Despite the global trend towards advanced workforce management/optimization solutions, the United States is anticipated to experience below-average growth in this sector by 2028. Various factors contribute to this slower growth, including market saturation and the widespread adoption of existing solutions. While larger enterprises have already integrated comprehensive workforce management tools, small to medium-sized businesses (SMBs) face challenges such as budget constraints and resistance to change. Additionally, the maturity of the U.S. market means that many companies have already achieved significant efficiency gains, leading to a reduced need for further investment in these solutions.
Quadrant Knowledge Solutions defines "Workforce Engagement Management (WEM) as a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals."
Market Forecast Description:
QKS Group Reveals that Workforce Management/Optimization market projected to Register a CAGR of below-average by 2028 in USA.
Looking ahead, the future of the workforce management/optimization market in the USA remains cautiously optimistic. Innovation will play a key role, with advancements in artificial intelligence (AI) and machine learning (ML) expected to drive incremental improvements. Companies will focus on enhancing existing systems with predictive analytics and real-time data integration to further optimize workforce productivity. However, the primary growth will likely stem from niche applications and the gradual adoption by SMBs as they overcome financial and operational barriers. While the overall market growth may be below average, pockets of innovation and gradual adoption will ensure steady progress in the sector.
Workforce Engagement Management (WEM) is a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals.
TABLE OF CONTENTS
Market Share:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Share Analysis
- USA Market Share
- USA Market Share by Industry Verticals
- Market Share by Media & Entertainment
- Market Share by Retail
- Market Share by BFSI
- Market Share by Travel & Hospitality
- Market Share by Education
- Market Share by Public Sector
- Market Share by Healthcare & Life Science
- Market Share by Automotive
- Market Share by Food & Beverage
- USA Market Share by Deployment Type
- Market Share by Deployment Type: On prem
- Market Share by Deployment Type: Cloud
- USA Market Share by Customer Type
- Market Share by SMB
- Market Share by Large
- Market Share by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
Market Forecast:
Chapter 01: Executive Summary
- Key Research Findings
- Top Predictions
- Top Trends
- Market Summary
Chapter 02: Market Overview
- Market Definition and Scope
- Key Factors Impacting the Market
- Drivers & Restraints
Chapter 03: Market Forecast Analysis
- USA Market Forecast
- USA Market Forecast by Industry Verticals
- Market Forecast by Media & Entertainment
- Market Forecast by Retail
- Market Forecast by BFSI
- Market Forecast by Travel & Hospitality
- Market Forecast by Education
- Market Forecast by Public Sector
- Market Forecast by Healthcare & Life Science
- Market Forecast by Automotive
- Market Forecast by Food & Beverage
- USA Market Forecast by Deployment Type
- Market Forecast by Deployment Type: On prem
- Market Forecast by Deployment Type: Cloud
- USA Market Forecast by Customer Type
- Market Forecast by SMB
- Market Forecast by Large
- Market Forecast by Enterprise
Chapter 04: Company Profile
- Company Overview
- Analyst Perspectives and Analysis
Chapter 05: Appendix
- Research Methodologies
LIST OF FIGURES
Market Share:
- Fig. 1 Market Share of Workforce Management/Optimization USA, 2023
- Fig. 2 USA Market Share of Workforce Management/Optimization IT & Telecom Industry, 2023
- Fig. 3 USA Market Share of Workforce Management/Optimization Banking & Financial Services Industry, 2023
- Fig. 4 USA Market Share of Workforce Management/Optimization Insurance Industry, 2023
- Fig. 5 USA Market Share of Workforce Management/Optimization Healthcare Industry, 2023
- Fig. 6 USA Market Share of Workforce Management/Optimization Government & Public Sector, 2023
- Fig. 7 USA Market Share of Workforce Management/Optimization Retail & eCommerce, 2023
- Fig. 8 USA Market Share of Workforce Management/Optimization Manufacturing, 2023
- Fig. 9 USA Market Share of Workforce Management/Optimization Hospitality, 2023
- Fig. 10 USA Market Share of Workforce Management/Optimization On-premises Deployment, 2023
- Fig. 11 USA Market Share of Workforce Management/Optimization Cloud Deployment, 2023
- Fig. 12 USA Market Share of Workforce Management/Optimization SMB Customers, 2023
- Fig. 13 USA Market Share of Workforce Management/Optimization Large Customers, 2023
- Fig. 14 USA Market Share of Workforce Management/Optimization Enterprise Customers, 2023
Market Forecast:
- Fig. 1 Market Forecast of Workforce Management/Optimization USA, 2024- 2028
- Fig. 2 Market Forecast of Workforce Management/Optimization IT & Telecom Industry, 2024- 2028
- Fig. 3 Market Forecast of Workforce Management/Optimization Banking & Financial Services Industry, 2023
- Fig. 4 Market Forecast of Workforce Management/Optimization Insurance Industry, 2024- 2028
- Fig. 5 Market Forecast of Workforce Management/Optimization Healthcare Industry, 2024- 2028
- Fig. 6 Market Forecast of Workforce Management/Optimization Government & Public Sector, 2024- 2028
- Fig. 7 Market Forecast of Workforce Management/Optimization Retail & eCommerce, 2024- 2028
- Fig. 8 Market Forecast of Workforce Management/Optimization Manufacturing, 2024- 2028
- Fig. 9 Market Forecast of Workforce Management/Optimization Hospitality, 2024- 2028
- Fig. 10 Market Forecast of Workforce Management/Optimization On-premises Deployment, 2024- 2028
- Fig. 11 Market Forecast of Workforce Management/Optimization Cloud Deployment, 2024- 2028
- Fig. 12 Market Forecast of Workforce Management/Optimization SMB Customers, 2024- 2028
- Fig. 13 Market Forecast of Workforce Management/Optimization Large Customers, 2024- 2028
- Fig. 14 Market Forecast of Workforce Management/Optimization Enterprise Customers, 2024- 2028
