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PUBLISHER: QKS Group | PRODUCT CODE: 1669186

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PUBLISHER: QKS Group | PRODUCT CODE: 1669186

Market Share and Forecast: Workforce Management/Optimization, 2023-2028, Western Europe (Bundle of Two Reports)

PUBLISHED:
PAGES: 110 Pages
DELIVERY TIME: 1-2 business days
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This product includes two reports: Market Share and Market Forecast.

Market Share Description:

QKS Group Reveals that Workforce Management/Optimization Market is Projected to Register a CAGR of average by 2028 in Western Europe.

Western Europe is expected to experience average growth in the workforce management/optimization market by 2028. The region's mature market, with widespread adoption of workforce management solutions, contributes to this moderate growth rate. While countries like Germany, France, and the UK continue to invest in advanced workforce optimization tools, the growth is tempered by market saturation and the high level of existing infrastructure. Businesses in Western Europe are focusing on enhancing the functionality of their current systems rather than adopting entirely new solutions, leading to steady but average growth in the market.

Quadrant Knowledge Solutions defines "Workforce Engagement Management (WEM) as a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals."

Market Forecast Description:

QKS Group Reveals that Workforce Management/Optimization market projected to Register a CAGR of above-average by 2028 in Western Europe.

The future of the workforce management/optimization market in Western Europe is characterized by steady progress and incremental improvements. The integration of AI and ML technologies will drive enhancements in existing solutions, offering advanced analytics and real-time insights to optimize workforce performance. Companies will focus on refining their workforce management strategies to address evolving business needs and improve employee engagement. While the overall market growth may be average, the continuous investment in innovation and the adoption of emerging technologies will ensure the market remains dynamic and competitive.

Workforce Engagement Management (WEM) is a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology. The suite of tools improves employee productivity, identifies & fills performance gaps, educates call center agents for better results, and efficiently forecasts workload and staffing requirements. WEM turns ordinary contact centers into performance-oriented organizations by aiding them to create a great employee experience and empowering teams to strive toward both individual and collective organizational goals.

Product Code: QKS-06592

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

  • Key Research Findings
  • Top Predictions
  • Top Trends
  • Market Summary

Chapter 02: Market Overview

  • Market Definition and Scope
  • Key Factors Impacting the Market
  • Drivers & Restraints

Chapter 03: Market Share Analysis

  • Western Europe Market Share
  • Western Europe Market Share by Industry Verticals
  • Market Share by Media & Entertainment
  • Market Share by Retail
  • Market Share by BFSI
  • Market Share by Travel & Hospitality
  • Market Share by Education
  • Market Share by Public Sector
  • Market Share by Healthcare & Life Science
  • Market Share by Automotive
  • Market Share by Food & Beverage
  • Western Europe Market Share by Deployment Type
  • Market Share by Deployment Type: On prem
  • Market Share by Deployment Type: Cloud
  • Western Europe Market Share by Customer Type
  • Market Share by SMB
  • Market Share by Large
  • Market Share by Enterprise

Chapter 04: Company Profile

  • Company Overview
  • Analyst Perspectives and Analysis

Chapter 05: Appendix

  • Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

  • Key Research Findings
  • Top Predictions
  • Top Trends
  • Market Summary

Chapter 02: Market Overview

  • Market Definition and Scope
  • Key Factors Impacting the Market
  • Drivers & Restraints

Chapter 03: Market Forecast Analysis

  • Western Europe Market Forecast
  • Western Europe Market Forecast by Industry Verticals
  • Market Forecast by Media & Entertainment
  • Market Forecast by Retail
  • Market Forecast by BFSI
  • Market Forecast by Travel & Hospitality
  • Market Forecast by Education
  • Market Forecast by Public Sector
  • Market Forecast by Healthcare & Life Science
  • Market Forecast by Automotive
  • Market Forecast by Food & Beverage
  • Western Europe Market Forecast by Deployment Type
  • Market Forecast by Deployment Type: On prem
  • Market Forecast by Deployment Type: Cloud
  • Western Europe Market Forecast by Customer Type
  • Market Forecast by SMB
  • Market Forecast by Large
  • Market Forecast by Enterprise

Chapter 04: Company Profile

  • Company Overview
  • Analyst Perspectives and Analysis

Chapter 05: Appendix

  • Research Methodologies
Product Code: QKS-06592

LIST OF FIGURES

Market Share:

  • Fig. 1 Market Share of Workforce Management/Optimization Western Europe, 2023
  • Fig. 2 Western Europe Market Share of Workforce Management/Optimization IT & Telecom Industry, 2023
  • Fig. 3 Western Europe Market Share of Workforce Management/Optimization Banking & Financial Services Industry, 2023
  • Fig. 4 Western Europe Market Share of Workforce Management/Optimization Insurance Industry, 2023
  • Fig. 5 Western Europe Market Share of Workforce Management/Optimization Healthcare Industry, 2023
  • Fig. 6 Western Europe Market Share of Workforce Management/Optimization Government & Public Sector, 2023
  • Fig. 7 Western Europe Market Share of Workforce Management/Optimization Retail & eCommerce, 2023
  • Fig. 8 Western Europe Market Share of Workforce Management/Optimization Manufacturing, 2023
  • Fig. 9 Western Europe Market Share of Workforce Management/Optimization Hospitality, 2023
  • Fig. 10 Western Europe Market Share of Workforce Management/Optimization On-premises Deployment, 2023
  • Fig. 11 Western Europe Market Share of Workforce Management/Optimization Cloud Deployment, 2023
  • Fig. 12 Western Europe Market Share of Workforce Management/Optimization SMB Customers, 2023
  • Fig. 13 Western Europe Market Share of Workforce Management/Optimization Large Customers, 2023
  • Fig. 14 Western Europe Market Share of Workforce Management/Optimization Enterprise Customers, 2023

Market Forecast:

  • Fig. 1 Market Forecast of Workforce Management/Optimization Western Europe, 2024- 2028
  • Fig. 2 Market Forecast of Workforce Management/Optimization IT & Telecom Industry, 2024- 2028
  • Fig. 3 Market Forecast of Workforce Management/Optimization Banking & Financial Services Industry, 2023
  • Fig. 4 Market Forecast of Workforce Management/Optimization Insurance Industry, 2024- 2028
  • Fig. 5 Market Forecast of Workforce Management/Optimization Healthcare Industry, 2024- 2028
  • Fig. 6 Market Forecast of Workforce Management/Optimization Government & Public Sector, 2024- 2028
  • Fig. 7 Market Forecast of Workforce Management/Optimization Retail & eCommerce, 2024- 2028
  • Fig. 8 Market Forecast of Workforce Management/Optimization Manufacturing, 2024- 2028
  • Fig. 9 Market Forecast of Workforce Management/Optimization Hospitality, 2024- 2028
  • Fig. 10 Market Forecast of Workforce Management/Optimization On-premises Deployment, 2024- 2028
  • Fig. 11 Market Forecast of Workforce Management/Optimization Cloud Deployment, 2024- 2028
  • Fig. 12 Market Forecast of Workforce Management/Optimization SMB Customers, 2024- 2028
  • Fig. 13 Market Forecast of Workforce Management/Optimization Large Customers, 2024- 2028
  • Fig. 14 Market Forecast of Workforce Management/Optimization Enterprise Customers, 2024- 2028
Have a question?
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Jeroen Van Heghe

Manager - EMEA

+32-2-535-7543

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Christine Sirois

Manager - Americas

+1-860-674-8796

Questions? Please give us a call or visit the contact form.
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