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PUBLISHER: Polaris Market Research | PRODUCT CODE: 1478636
PUBLISHER: Polaris Market Research | PRODUCT CODE: 1478636
Speech Analytics Market Share, Size, Trends, Industry Analysis Report, By Offering (Solution, Services); By Business Function; By Deployment Model; By End Use Industry; By Region; Segment Forecast, 2024- 2032
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The global Speech Analytics market size is expected to reach USD 11,452.66 Million by 2032, according to a new study by Polaris Market Research. The report "Speech Analytics Market Share, Size, Trends, Industry Analysis Report, By Offering (Solution, Services); By Business Function; By Deployment Model; By End Use Industry; By Region; Segment Forecast, 2024- 2032" gives a detailed insight into current market dynamics and provides analysis on future market growth.
The speech analytics market is witnessing substantial growth driven by the rising demand for real-time insights across industries. Organizations utilize speech analytics technology to extract valuable insights from customer interactions, such as phone calls and social media conversations. Real-time transcription, sentiment analysis, and topic categorization empower businesses to understand customer sentiments instantly. Moreover, speech analytics aids in identifying trends, monitoring agent performance, and detecting potential issues in real-time, driving informed decision-making and enhancing customer experiences. Industries like telecommunications, finance, healthcare, retail, and hospitality increasingly adopt speech analytics solutions to stay competitive.
Industries face rigorous regulatory mandates and heightened scrutiny regarding data privacy and security. Speech analytics solutions provide essential capabilities to ensure compliance with regulations like GDPR, HIPAA, and PCI-DSS by monitoring and analyzing customer interactions. They detect potential compliance breaches, identify fraudulent activities, and mitigate risks associated with non-compliance. Particularly in highly regulated sectors such as finance and healthcare, speech analytics play a vital role in mitigating legal and reputational risks. By leveraging advanced natural language processing and machine learning, organizations proactively identify compliance issues, driving market expansion and innovation in the speech analytics market.
Integration with omnichannel analytics further drives growth in the speech analytics market. Businesses aiming for seamless, personalized customer experiences across multiple channels recognize the importance of comprehensive omnichannel analytics. Speech analytics solutions contribute by analyzing voice interactions alongside other channel data. By incorporating speech analytics into omnichannel platforms, organizations gain a holistic view of customer interactions, enhancing journey mapping and predictive modeling capabilities. This integration optimizes marketing strategies, improves customer service, and drives revenue growth. Moreover, it facilitates cross-channel insights, empowering businesses to make informed decisions. The demand for speech analytics solutions integrated with omnichannel analytics platforms continues to rise as businesses prioritize data-driven strategies to enhance customer experiences and drive success.
As businesses extend operations into diverse markets, there's a growing necessity for speech analytics solutions capable of handling multiple languages and communication channels. Organizations seek technology adept at transcribing, analyzing, and comprehending conversations in various languages and across different channels, including phone calls, emails, and social media. Solutions with these capabilities provide comprehensive insights into customer sentiments, preferences, and behaviors, enhancing service quality and customer experiences. By prioritizing multilingual and multichannel support, businesses aim to tailor strategies to meet the diverse needs of their global customer base.
Speech Analytics Market Report Highlights
In 2023, the solution segment held significant revenue share owing to focus on customer experience, customization and scalability, and integration capabilities.
In 2023, the sales and marketing segment held significant revenue share owing to focus on customer insights, lead generation and conversion, and sales performance monitoring.
The cloud-based segment is expected to experience significant growth during the forecast period owing to scalability and flexibility, cost efficiency, and rapid deployment.
The healthcare segment is expected to experience significant growth during the forecast period owing to increasing adoption of electronic health records, enhanced patient care and experience, and telehealth and remote patient monitoring.
In 2023, North America region accounted for a significant market share due to large presence of key players, regulatory compliance requirements, and technological infrastructure.
The market is highly competitive owing to the existence of market players with a global presence, including Avaya Inc., AWS, CallMiner, Google, NICE Ltd., OpenText, Verint Systems Inc., and VoiceBase, Inc. among others.
Polaris Market Research has segmented the Speech Analytics market report based on offering, business function, deployment model, end use industry, and region:
Speech Analytics, Offering Outlook (Revenue - USD Million, 2019 - 2032)
- Solution
- Services
Speech Analytics, Business Function Outlook (Revenue - USD Million, 2019 - 2032)
- Sales and Marketing
- Finance and Accounting
- Operations and Supply Chain
- Others
Speech Analytics, Deployment Model Outlook (Revenue - USD Million, 2019 - 2032)
- Cloud-based
- On-premise
Speech Analytics, End Use Industry Outlook (Revenue - USD Million, 2019 - 2032)
- BFSI
- Automotive and Transportation
- Healthcare
- Retail and E-commerce
- IT and Telecom
- Media and Entertainment
- Others
Speech Analytics, Regional Outlook (Revenue - USD Million, 2019 - 2032)
- North America
- U.S.
- Canada
- Europe
- France
- Germany
- UK
- Italy
- Netherlands
- Spain
- Russia
- Asia Pacific
- Japan
- China
- India
- Malaysia
- Indonesia
- South Korea
- Latin America
- Brazil
- Mexico
- Argentina
- Middle East & Africa
- Saudi Arabia
- UAE
- Israel
- South Africa
Product Code: PM4824
Table of Contents
1. Introduction
- 1.1. Report Description
- 1.1.1. Objectives of the Study
- 1.1.2. Market Scope
- 1.1.3. Assumptions
- 1.2. Stakeholders
2. Executive Summary
- 2.1. Market Highlights
3. Research Methodology
- 3.1. Overview
- 3.1.1. Data Mining
- 3.2. Data Sources
- 3.2.1. Primary Sources
- 3.2.2. Secondary Sources
4. Global Speech Analytics Market Insights
- 4.1. Speech Analytics - Industry Snapshot
- 4.2. Speech Analytics Market Dynamics
- 4.2.1. Drivers and Opportunities
- 4.2.1.1. Increasing volume of voice data is projected to spur the product demand
- 4.2.1.2. Growing adoption of AI and machine learning is expected to drive speech analytics market growth
- 4.2.2. Restraints and Challenges
- 4.2.2.1. Data privacy and security concerns are likely to impede the market growth
- 4.2.1. Drivers and Opportunities
- 4.3. Porter's Five Forces Analysis
- 4.3.1. Bargaining Power of Suppliers (Moderate)
- 4.3.2. Threats of New Entrants: (Low)
- 4.3.3. Bargaining Power of Buyers (Moderate)
- 4.3.4. Threat of Substitute (Moderate)
- 4.3.5. Rivalry among existing firms (High)
- 4.4. PESTLE Analysis
- 4.5. Speech Analytics Industry Trends
- 4.6. Value Chain Analysis
- 4.7. COVID-19 Impact Analysis
5. Global Speech Analytics Market, by Offering
- 5.1. Key Findings
- 5.2. Introduction
- 5.2.1. Global Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 5.3. Solution
- 5.3.1. Global Speech Analytics Market, by Solution, by Region, 2019-2032 (USD Million)
- 5.4. Services
- 5.4.1. Global Speech Analytics Market, by Services, by Region, 2019-2032 (USD Million)
6. Global Speech Analytics Market, by Business Function
- 6.1. Key Findings
- 6.2. Introduction
- 6.2.1. Global Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 6.3. Sales and Marketing
- 6.3.1. Global Speech Analytics Market, by Sales and Marketing, by Region, 2019-2032 (USD Million)
- 6.4. Finance and Accounting
- 6.4.1. Global Speech Analytics Market, by Finance and Accounting, by Region, 2019-2032 (USD Million)
- 6.5. Operations and Supply Chain
- 6.5.1. Global Speech Analytics Market, by Operations and Supply Chain, by Region, 2019-2032 (USD Million)
- 6.6. Others
- 6.6.1. Global Speech Analytics Market, by Others, by Region, 2019-2032 (USD Million)
7. Global Speech Analytics Market, by End Use Industry
- 7.1. Key Findings
- 7.2. Introduction
- 7.2.1. Global Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 7.3. BFSI
- 7.3.1. Global Speech Analytics Market, by BFSI, by Region, 2019-2032 (USD Million)
- 7.4. Automotive and Transportation
- 7.4.1. Global Speech Analytics Market, by Automotive and Transportation, by Region, 2019-2032 (USD Million)
- 7.5. Healthcare
- 7.5.1. Global Speech Analytics Market, by Healthcare, by Region, 2019-2032 (USD Million)
- 7.6. Retail and E-commerce
- 7.6.1. Global Speech Analytics Market, by Retail and E-commerce, by Region, 2019-2032 (USD Million)
- 7.7. IT and Telecom
- 7.7.1. Global Speech Analytics Market, by IT and Telecom, by Region, 2019-2032 (USD Million)
- 7.8. Media and Entertainment
- 7.8.1. Global Speech Analytics Market, by Media and Entertainment, by Region, 2019-2032 (USD Million)
- 7.9. Others
- 7.9.1. Global Speech Analytics Market, by Others, by Region, 2019-2032 (USD Million)
8. Global Speech Analytics Market, by Deployment Model
- 8.1. Key Findings
- 8.2. Introduction
- 8.2.1. Global Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 8.3. Cloud-based
- 8.3.1. Global Speech Analytics Market, by Cloud-based, by Region, 2019-2032 (USD Million)
- 8.4. On-premise
- 8.4.1. Global Speech Analytics Market, by On-premise, by Region, 2019-2032 (USD Million)
9. Global Speech Analytics Market, by Geography
- 9.1. Key findings
- 9.2. Introduction
- 9.2.1. Speech Analytics Market Assessment, By Geography, 2019-2032 (USD Million)
- 9.3. Speech Analytics Market - North America
- 9.3.1. North America: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.3.2. North America: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.3.3. North America: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.3.4. North America: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.3.5. Speech Analytics Market - U.S.
- 9.3.5.1. U.S.: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.3.5.2. U.S.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.3.5.3. U.S.: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.3.5.4. U.S.: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.3.6. Speech Analytics Market - Canada
- 9.3.6.1. Canada: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.3.6.2. Canada: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.3.6.3. Canada: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.3.6.4. Canada: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4. Speech Analytics Market - Europe
- 9.4.1. Europe: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.2. Europe: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.3. Europe: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.4. Europe: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.5. Speech Analytics Market - UK
- 9.4.5.1. UK: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.5.2. UK: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.5.3. UK: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.5.4. UK: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.6. Speech Analytics Market - France
- 9.4.6.1. France: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.6.2. France: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.6.3. France: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.6.4. France: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.7. Speech Analytics Market - Germany
- 9.4.7.1. Germany: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.7.2. Germany: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.7.3. Germany: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.7.4. Germany: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.8. Speech Analytics Market - Italy
- 9.4.8.1. Italy: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.8.2. Italy: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.8.3. Italy: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.8.4. Italy: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.9. Speech Analytics Market - Spain
- 9.4.9.1. Spain: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.9.2. Spain: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.9.3. Spain: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.9.4. Spain: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.10. Speech Analytics Market - Netherlands
- 9.4.10.1. Netherlands: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.10.2. Netherlands: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.10.3. Netherlands: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.10.4. Netherlands: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.4.11. Speech Analytics Market - Russia
- 9.4.11.1. Russia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.4.11.2. Russia.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.4.11.3. Russia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.4.11.4. Russia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5. Speech Analytics Market - Asia Pacific
- 9.5.1. Asia Pacific: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.2. Asia Pacific: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.3. Asia Pacific: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.4. Asia Pacific: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5.5. Speech Analytics Market - China
- 9.5.5.1. China: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.5.2. China.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.5.3. China: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.5.4. China: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5.6. Speech Analytics Market - India
- 9.5.6.1. India: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.6.2. India.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.6.3. India: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.6.4. India: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5.7. Speech Analytics Market - Japan
- 9.5.7.1. Japan: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.7.2. Japan.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.7.3. Japan: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.7.4. Japan: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5.8. Speech Analytics Market - Malaysia
- 9.5.8.1. Malaysia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.8.2. Malaysia.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.8.3. Malaysia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.8.4. Malaysia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5.9. Speech Analytics Market - Indonesia
- 9.5.9.1. Indonesia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.9.2. Indonesia.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.9.3. Indonesia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.9.4. Indonesia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.5.10. Speech Analytics Market - South Korea
- 9.5.10.1. South Korea: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.5.10.2. South Korea.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.5.10.3. South Korea: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.5.10.4. South Korea: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.6. Speech Analytics Market - Middle East & Africa
- 9.6.1. Middle East & Africa: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.6.2. Middle East & Africa: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.6.3. Middle East & Africa: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.6.4. Middle East & Africa: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.6.5. Speech Analytics Market - Saudi Arabia
- 9.6.5.1. Saudi Arabia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.6.5.2. Saudi Arabia: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.6.5.3. Saudi Arabia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.6.5.4. Saudi Arabia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.6.6. Speech Analytics Market - South Africa
- 9.6.6.1. South Africa: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.6.6.2. South Africa: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.6.6.3. South Africa: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.6.6.4. South Africa: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.6.7. Speech Analytics Market - Israel
- 9.6.7.1. Israel: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.6.7.2. Israel: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.6.7.3. Israel: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.6.7.4. Israel: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.6.8. Speech Analytics Market - UAE
- 9.6.8.1. UAE: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.6.8.2. UAE: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.6.8.3. UAE: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.6.8.4. UAE: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.7. Speech Analytics Market - Latin America
- 9.7.1. Latin America: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.7.2. Latin America: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.7.3. Latin America: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.7.4. Latin America: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.7.5. Speech Analytics Market - Mexico
- 9.7.5.1. Mexico: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.7.5.2. Mexico: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.7.5.3. Mexico: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.7.5.4. Mexico: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.7.6. Speech Analytics Market - Brazil
- 9.7.6.1. Brazil: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.7.6.2. Brazil: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.7.6.3. Brazil: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.7.6.4. Brazil: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- 9.7.7. Speech Analytics Market - Argentina
- 9.7.7.1. Argentina: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- 9.7.7.2. Argentina: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- 9.7.7.3. Argentina: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- 9.7.7.4. Argentina: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
10. Competitive Landscape
- 10.1. Expansion and Acquisition Analysis
- 10.1.1. Expansion
- 10.1.2. Acquisitions
- 10.2. Partnerships/Collaborations/Agreements/Exhibitions
11. Company Profiles
- 11.1. Almawave
- 11.1.1. Company Overview
- 11.1.2. Financial Performance
- 11.1.3. Product Benchmarking
- 11.1.4. Recent Development
- 11.2. Avaya Inc.
- 11.2.1. Company Overview
- 11.2.2. Financial Performance
- 11.2.3. Product Benchmarking
- 11.2.4. Recent Development
- 11.3. AWS
- 11.3.1. Company Overview
- 11.3.2. Financial Performance
- 11.3.3. Product Benchmarking
- 11.3.4. Recent Development
- 11.4. Calabrio, Inc.
- 11.4.1. Company Overview
- 11.4.2. Financial Performance
- 11.4.3. Product Benchmarking
- 11.4.4. Recent Development
- 11.5. CallMiner
- 11.5.1. Company Overview
- 11.5.2. Financial Performance
- 11.5.3. Product Benchmarking
- 11.5.4. Recent Development
- 11.6. Genesys
- 11.6.1. Company Overview
- 11.6.2. Financial Performance
- 11.6.3. Product Benchmarking
- 11.6.4. Recent Development
- 11.7. Google
- 11.7.1. Company Overview
- 11.7.2. Financial Performance
- 11.7.3. Product Benchmarking
- 11.7.4. Recent Development
- 11.8. Invoca
- 11.8.1. Company Overview
- 11.8.2. Financial Performance
- 11.8.3. Product Benchmarking
- 11.8.4. Recent Development
- 11.9. NICE Ltd.
- 11.9.1. Company Overview
- 11.9.2. Financial Performance
- 11.9.3. Product Benchmarking
- 11.9.4. Recent Development
- 11.10. OpenText
- 11.10.1. Company Overview
- 11.10.2. Financial Performance
- 11.10.3. Product Benchmarking
- 11.10.4. Recent Development
- 11.11. Talkdesk, Inc.
- 11.11.1. Company Overview
- 11.11.2. Financial Performance
- 11.11.3. Product Benchmarking
- 11.11.4. Recent Development
- 11.12. Verint Systems Inc.
- 11.12.1. Company Overview
- 11.12.2. Financial Performance
- 11.12.3. Product Benchmarking
- 11.12.4. Recent Development
- 11.13. Voci Technologies Incorporated
- 11.13.1. Company Overview
- 11.13.2. Financial Performance
- 11.13.3. Product Benchmarking
- 11.13.4. Recent Development
- 11.14. VoiceBase, Inc.
- 11.14.1. Company Overview
- 11.14.2. Financial Performance
- 11.14.3. Product Benchmarking
- 11.14.4. Recent Development
- 11.15. Vonage
- 11.15.1. Company Overview
- 11.15.2. Financial Performance
- 11.15.3. Product Benchmarking
- 11.15.4. Recent Development
Product Code: PM4824
List of Tables
- Table 1 Global Speech Analytics Market, by Offering, by Region, 2019-2032 (USD Million)
- Table 2 Global Speech Analytics Market, by Business Function, by Region, 2019-2032 (USD Million)
- Table 3 Global Speech Analytics Market, by End Use Industry, by Region, 2019-2032 (USD Million)
- Table 4 Global Speech Analytics Market, by Deployment Model, by Region, 2019-2032 (USD Million)
- Table 5 Speech Analytics Market Assessment, By Geography, 2019-2032 (USD Million)
- Table 6 North America: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 7 North America: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 8 North America: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 9 North America: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 10 U.S.: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 11 U.S.: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 12 U.S.: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 13 U.S.: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 14 Canada: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 15 Canada: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 16 Canada: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 17 Canada: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 18 Europe: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 19 Europe: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 20 Europe: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 21 Europe: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 22 Germany: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 23 Germany: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 24 Germany: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 25 Germany: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 26 France: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 27 France: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 28 France: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 29 France: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 30 UK: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 31 UK: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 32 UK: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 33 UK: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 34 Italy: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 35 Italy: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 36 Italy: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 37 Italy: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 38 Netherlands: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 39 Netherlands: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 40 Netherlands: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 41 Netherlands: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 42 Spain: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 43 Spain: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 44 Spain: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 45 Spain: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 46 Russia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 47 Russia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 48 Russia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 49 Russia: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 50 Asia Pacific: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 51 Asia Pacific: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 52 Asia Pacific: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 53 Asia Pacific: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 54 China: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 55 China: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 56 China: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 57 China: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 58 Japan: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 59 Japan: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 60 Japan: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 61 Japan: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 62 India: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 63 India: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 64 India: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 65 India: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 66 Indonesia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 67 Indonesia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 68 Indonesia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 69 Indonesia: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 70 Malaysia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 71 Malaysia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 72 Malaysia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 73 Malaysia: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 74 South Korea: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 75 South Korea: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 76 South Korea: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 77 South Korea: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 78 Latin America: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 79 Latin America: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 80 Latin America: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 81 Latin America: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 82 Brazil: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 83 Brazil: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 84 Brazil: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 85 Brazil: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 86 Mexico: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 87 Mexico: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 88 Mexico: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 89 Mexico: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 90 Argentina: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 91 Argentina: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 92 Argentina: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 93 Argentina: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 94 Middle East & Africa: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 95 Middle East & Africa: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 96 Middle East & Africa: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 97 Middle East & Africa: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 98 UAE: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 99 UAE: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 100 UAE: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 101 UAE: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 102 Saudi Arabia: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 103 Saudi Arabia: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 104 Saudi Arabia: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 105 Saudi Arabia: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 106 South Africa: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 107 South Africa: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 108 South Africa: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 109 South Africa: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
- Table 110 Israel: Speech Analytics Market, by Offering, 2019-2032 (USD Million)
- Table 111 Israel: Speech Analytics Market, by Business Function, 2019-2032 (USD Million)
- Table 112 Israel: Speech Analytics Market, by End Use Industry, 2019-2032 (USD Million)
- Table 113 Israel: Speech Analytics Market, by Deployment Model, 2019-2032 (USD Million)
List of Figures
- Figure 1. Global Speech Analytics Market, 2019-2032 (USD Million)
- Figure 2. Integrated Ecosystem
- Figure 3. Research Methodology: Top-Down & Bottom-Up Deployment Model
- Figure 4. Market by Geography
- Figure 5. Porter's Five Forces
- Figure 6. Market by Offering
- Figure 7. Global Speech Analytics Market, by Offering, 2021 & 2030 (USD Million)
- Figure 8. Market by Deployment Model
- Figure 9. Global Speech Analytics Market, by Deployment Model, 2021 & 2030 (USD Million)
- Figure 10. Market by Business Function
- Figure 11. Global Speech Analytics Market, by Business Function, 2021 & 2030 (USD Million)
- Figure 12. Market by End Use Industry
- Figure 13. Global Speech Analytics Market, by End Use Industry, 2021 & 2030 (USD Million)
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