India Facility Management Market Assessment, By Type, By Mode, By Industry Type, By End-user, By Region, Opportunities and Forecast, FY2018-FY2032F

India facility management market is projected to witness a CAGR of 12.75% during the forecast period FY2025-FY2032, growing from USD 50.74 billion in FY2024 to USD 132.55 billion in FY2032. The facility management market in India is growing rapidly, owing to the rapid growth of urbanization, infrastructure, and changing business needs. The facility management domain is a broad domain which provides services such as maintenance, operations, security, and energy management for built environments to ensure they function and perform efficiently. The technological developments in IoT, AI, and automation for predictive maintenance, optimizing resource use, and efficient cost management are factors propelling the demand. The other key drivers include the growth of commercial real estate, hybrid workspaces, and government initiatives such as the Smart Cities Mission, which focuses on sustainable and inclusive urban development. Increasing adoption of green building practices and compliance with regulatory frameworks are also driving demand for professional facility management services. The market has witnessed tremendous growth due to increasing outsourcing trends, and the integration of cloud-based solutions is again reshaping the landscape of this industry. IT, healthcare, and retail sectors significantly influence the demand for integrated facility management services for operational excellence. This dynamic market is poised for sustained expansion as businesses prioritize safety, sustainability, and efficiency in their operations while embracing innovative solutions to meet evolving infrastructure needs across India. Businesses are increasingly acquiring competitors entirely as part of their growth strategies, while many are also partnering with technology firms to enhance their services and long-term efficiency.

For instance, in September 2024, flexible workspace provider Awfis Space Solutions Limited entered into a business transfer agreement with SMS Integrated Facility Services Private Limited for the divestiture of its facility management division - Awfis Care, for a sale consideration of USD 3.17 million.

In October 2024, CBRE South Asia Private Limited bagged a USD 3 million contract for integrated facilities management of tech firm NetApp's 1.07 million square feet office assets in India. CBRE announced a partnership for integrated facilities management of NetApp's 1.07 million square feet office assets in India.

Advanced Maintenance Services for Industries Drive the Market

India facility management market is in a growth phase, driven by high-technology maintenance services for various industries. As organizations increasingly recognize the significance of operational efficiency, the integration of cutting-edge technologies such as IoT and automation has become paramount. Furthermore, the soft and hard service delivery market is changing due to the growing emphasis on sustainability and cost-effectiveness through providers' adoption of eco-friendly practices and energy-efficient solutions. Such a paradigm shift enhances the longevity of buildings and infrastructure significantly improving overall productivity. Also, advanced clinical equipment maintenance services led the healthcare providers by ensuring the reliability, safety, and efficiency of critical medical devices. By emphasizing quality control, user training, and preventive care, they enhance patient outcomes while reducing operational risks.

For instance, in March 2023, Sodexo Facilities Management Services India Private Limited launched its expertise to AHPI-affiliate healthcare providers and diagnostic centers in Ranchi for the repair, maintenance, and upkeep of clinical equipment to enable quality patient care. The warehouse comprises a state-of-the-art repair laboratory housing vital spare parts and accessories for equipment crucial to patient care.

Growth in the Commercial Sector Fuels the Demand

Growth in the commercial sector is significantly contributing to the growth of facility management services in India. With urbanization picking up pace and businesses expanding, there is a huge need for commercial spaces to be well maintained. Organizations are outsourcing facility management services to enhance operational efficiency and focus on core activities. After the pandemic, expectations around safety, hygiene, and sustainability have surged, increasing demand for all-around facility management solutions. On the other hand, the Indian government is taking infrastructure development initiatives such as Smart Cities Mission and expressway construction to boost the commercial and residential settlements near them. This provides numerous opportunities for facility management service providers to support shifting commercial landscapes in cities.

For instance, in January 2025, Ocus Group, a leading Gurugram-based developer, announced its collaboration with CBRE, a global leader in facility management services, to manage Ocus Medley. This strategic partnership aims to deliver high-quality facilities management, enhancing the level of service and operational efficiency for its occupants. Spanning 4.14 acres, Ocus Medley is a strategically positioned mixed-use development located in Sector 99 on Dwarka Expressway in North India.

Hard Services Dominate the Market

Hard services dominate the facility management market as organizations focus on the structural integrity and operational efficiency of their facilities. Hard services include essential maintenance tasks such as HVAC systems, electrical and plumbing services, and building repairs, which are critical for ensuring safety and compliance with regulatory standards. As businesses expand, the urbanization rate accelerates, and real estate booms, there is a greater need for efficient hard services to maintain the complex infrastructures. Focusing on hard services reduces risk and contributes to commercial environments' overall productivity and sustainability, ensuring a firm market grip. Hard services such as electrical works encompass essential tasks such as installation, maintenance, and repair of electrical systems, which are critical for the functionality of modern infrastructures.

For instance, in January 2025, Rulka Electricals Limited secured new work orders totaling USD 1.12 million from an MNC realty client. The projects, located in Bangalore and Pune, include electrical infrastructure, fire detection, lighting protection systems, and CCTV installations, strengthening the company's expanding order book.

Southern India Leads the Market

Southern India is emerging as a key region in the Indian facility management market, primarily due to rapid urbanization and strong economic growth. The growth of the commercial sector in the region, particularly in cities such as Bengaluru and Chennai, has increased the demand for holistic facility management services. As companies increasingly focus on operational efficiency, the demand for niche hard and soft services skyrocketed. In addition, with many IT parks and commercial hubs set up, the competitive environment fosters innovation and integration of technology into facility service delivery. Companies are enhancing infrastructure by offering their services, boosting market growth, and making Southern India hold a significant market share with the highest demand for facility management services. Companies are collaborating and acquiring to foster innovation and expand their footprints in southern states.

For instance, in January 2025, Supreme Facility Management Limited, a leading player in the facility management sector, signed a Non-Binding MOU (Term Sheet) to acquire a 76% stake in two companies, Cleanway Management Systems (India) Private Limited and Ashok Business Service India Private Limited respectively. This strategic move is set to bolster the Integrated Facility Management service offering of the Supreme in the Southern part of India, particularly Karnataka, Tamil Nadu, and Telangana, further consolidating its leadership in the region.

Future Market Scenario (FY2025 - FY2032F)

The Indian facility management market will witness increased adoption of smart technologies for efficient, real-time service delivery for the forecasted period.

Sustainability-focused solutions will dominate as eco-friendly practices and energy-efficient technologies become critical to be used in buildings as per standards.

Integrated facility management services will streamline operations, offering holistic solutions to meet diverse business needs.

Infrastructure growth and urbanization will drive demand for professional facility management across expanding sectors such as healthcare, residential real estate, and hotels.

Key Players Landscape and Outlook

The competitive landscape of the Indian facility management market is characterized by a high degree of fragmentation, with numerous local and international players vying for market share. The market competition is driven by the growing demand for both hard and soft services across various sectors, including commercial, healthcare, and education. Major players such as BVG India Limited, ISS Facility Services, and Compass Group India leverage their extensive experience and technological advancements to enhance service delivery and operational efficiency. The growth opportunities remain robust, driven by government initiatives like the Smart Cities Mission and rising urbanization. As businesses prioritize sustainability and efficiency, the facility management sector is poised for continued evolution, with innovation and quality service becoming key differentiators in this competitive environment. This scenario further means the growing demand for sophisticated facility management services, making industry players indispensable partners in fostering operational excellence and strategic growth.

For instance, in March 2023, ISS Facility Services India Private Limited plans to double its workforce in India to 100 thousand employees and aims to achieve a revenue of approximately USD 300 million by 2025, citing "significant" business opportunities in the country.