Singapore Airline Ancillary Services Market Research Report Forecast to 2032

List of Tables

Market Overview

The Singapore airlines ancillary services market was valued at USD 860.4 million in 2022 and is expected to reach USD 3,650.8 million by 2032, with a CAGR rate of 15.9% during 2023-2032.

Singapore Airlines' ancillary services market is witnessing immense growth opportunities in the light of recovering the aviation sector and surging passenger count. The International Civil Aviation Organization (ICAO) has estimated a surge in air traffic in the Asia-Pacific region, with a tripling by 2030, offering a favorable landscape for Singapore's aviation sector. Singapore Airlines, a prominent player in this dynamic environment, is strategically positioned to leverage these opportunities. With the impending addition of 150 new aircraft, Singapore Airlines is set to bolster its ancillary services market significantly.

To support the growth, Singapore is investing in crucial infrastructure enhancements. The development of a third runway and the construction of Terminal 5 at Changi Airport signifies the country's commitment to expanding its aviation capabilities. Additionally, efforts to expand industrial land for air cargo and aerospace companies underscore Singapore's dedication to fostering a robust aviation ecosystem. Further, Airlines are well-poised to capitalize on the increasing demand for ancillary services.

This study on the Singapore airlines ancillary services market provides detailed information on industry trends, market dynamics, market size, competitive landscape, and growth opportunities. This research report categorizes the Singapore airlines ancillary services market by offering and carrier type.

Market Segmentation

By offering segment the Singapore airlines ancillary services market has been segmented into baggage fees, onboard retail & A La Carte, airline retail, FFP miles sale, and others.

Based on carrier type, the Singapore airlines ancillary services market has been divided into full-service carrier and low-cost carrier.

Based on service type, the Singapore airport concierge services market has been divided into Travel Services, Meet and Greet Service, VIP Terminal Service, Arts & Culture Information (Tour Guide), and others.

Major Players

The leading players in the Singapore airport concierge services market are Changi Airport Group, Asia Fast Track, Royal Airport Concierge, Airssist Airport Services, GroundBooker Group, Air France-KLM, Alaska Airlines, Inc., EasyJet PLC, Jetstar Asia Airways, Singapore Airlines, Emirates, Etihad, AirAsia, IndiGo, Batik Air, China Eastern Airlines, Air India Ltd., and Korean Air

1EXECUTIVE SUMMARY

2MARKET INTRODUCTION

2.1DEFINITION
2.2SCOPE OF THE STUDY
2.3RESEARCH OBJECTIVE
2.4MARKET STRUCTURE

3RESEARCH METHODOLOGY

4MARKET DYNAMICS

4.1INTRODUCTION
4.2DRIVERS
- 4.2.1INCREASING PASSENGER DEMAND FUELS ANCILLARY SERVICE REVENUE GROWTH
- 4.2.2AIRLINES SEEK HIGHER PROFIT MARGINS THROUGH ANCILLARY SERVICE INNOVATIONS
- 4.2.3DRIVERS IMPACT ANALYSIS
4.3RESTRAINT
- 4.3.1PRICE SENSITIVITY CHALLENGES ANCILLARY FEE ACCEPTANCE AND PROFITABILITY
- 4.3.2REGULATORY CONSTRAINTS LIMIT CERTAIN ANCILLARY SERVICE OFFERINGS AND REVENUE
- 4.3.3RESTRAINTS IMPACT ANALYSIS
4.4OPPORTUNITIES
- 4.4.1PERSONALIZATION DRIVES ANCILLARY SERVICE CUSTOMIZATION AND PASSENGER SATISFACTION
- 4.4.2PARTNERSHIPS EXPAND ANCILLARY SERVICES AND CREATE COMPREHENSIVE TRAVEL PACKAGES
4.5TRENDS
- 4.5.1DIGITALIZATION SIMPLIFIES ANCILLARY SERVICE BOOKING AND MANAGEMENT FOR PASSENGERS
- 4.5.2SUBSCRIPTION MODELS OFFER ALL-IN-ONE ACCESS TO ANCILLARY AIRLINE SERVICES
4.6IMPACT ANALYSIS OF COVID-19
- 4.6.1IMPACT ON WORLD TRADE
- 4.6.2IMPACT ON GLOBAL AND SINGAPORE AVIATION INDUSTRY
- 4.6.3IMPACT ON SINGAPORE AIRLINE ANCILLARY SERVICES MARKET

5MARKET FACTOR ANALYSIS

5.1SUPPLY CHAIN ANALYSIS
- 5.1.1PROCUREMENT
- 5.1.2INVENTORY MANAGEMENT
- 5.1.3WAREHOUSING
- 5.1.4SALES AND DISTRIBUTION
- 5.1.5SERVICE DELIVERY & END USERS
5.2PORTER'S FIVE FORCES MODEL
- 5.2.1THREAT OF NEW ENTRANTS
- 5.2.2BARGAINING POWER OF SUPPLIERS
- 5.2.3THREAT OF SUBSTITUTES
- 5.2.4BARGAINING POWER OF BUYERS
- 5.2.5INTENSITY OF RIVALRY
5.3MARKET SWOT ANALYSIS
5.4MARKET PESTLE ANALYSIS
- 5.4.1POLITICAL FACTORS
- 5.4.2ECONOMIC FACTORS
- 5.4.3SOCIOCULTURAL FACTORS
- 5.4.4TECHNOLOGICAL FACTORS
- 5.4.5LEGAL FACTORS
- 5.4.6ENVIRONMENTAL FACTORS:
5.5REGULATORY FRAMEWORK/STANDARDS
- 5.5.1POLITICAL FACTORS
- 5.5.2COMPETITION POLICY
- 5.5.3SAFETY AND SECURITY REGULATIONS
- 5.5.4LICENSING AND PERMITS
- 5.5.5DATA PROTECTION
- 5.5.6INTERNATIONAL STANDARDS AND AGREEMENTS
5.6CASE STUDY
- 5.6.1SINGAPORE AIRPORT FACIAL RECOGNITION CASE STUDY
- 5.6.2AMADEUS ANCILLARY DYNAMIC PRICING CASE

6SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING

6.1OVERVIEW
- 6.1.1SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2019-2032 (USD MILLION)
6.2BAGGAGE FEES
6.3ONBOARD RETAIL & A LA CARTE
6.4AIRLINE RETAIL
6.5FFP MILES SALE
6.6OTHERS

7SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE

7.1OVERVIEW
- 7.1.1SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2019-2032 (USD MILLION)
7.2FULL-SERVICE CARRIER
7.3LOW-COST CARRIER

8SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE

8.1OVERVIEW
- 8.1.1SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2019-2032 (USD MILLION)
8.2TRAVEL SERVICES
8.3MEET AND GREET SERVICE
8.4VIP TERMINAL SERVICE
8.5ARTS & CULTURE INFORMATION (TOUR GUIDE)
8.6OTHERS

9COMPETITIVE LANDSCAPE

9.1COMPETITIVE BENCHMARKING
9.2VENDOR SHARE ANALYSIS
9.3GLOBAL LIMOUSIN SERVICES PROVIDERS AT THE AIRPORTS
9.4RECENT DEVELOPMENTS
- 9.4.1COLLABORATION/ PARTNERSHIP/AGREEMENTS/CONTRACT
- 9.4.2PRODUCT LAUNCH

10COMPANY PROFILES

10.1AIR FRANCE-KLM
- 10.1.1COMPANY OVERVIEW
- 10.1.2FINANCIAL OVERVIEW
- 10.1.3PRODUCT/SERVICESS OFFERED
- 10.1.4KEY DEVELOPMENTS
- 10.1.5SWOT ANALYSIS
- 10.1.6KEY STRATEGIES
10.2ALASKA AIRLINES, INC
- 10.2.1COMPANY OVERVIEW
- 10.2.2FINANCIAL OVERVIEW
- 10.2.3PRODUCT/SERVICESS OFFERED
- 10.2.4KEY DEVELOPMENTS
- 10.2.5SWOT ANALYSIS
- 10.2.6KEY STRATEGIES
10.3EASYJET PLC
- 10.3.1COMPANY OVERVIEW
- 10.3.2FINANCIAL OVERVIEW
- 10.3.3PRODUCT/SERVICESS OFFERED
- 10.3.4KEY DEVELOPMENTS
- 10.3.5SWOT ANALYSIS
- 10.3.6KEY STRATEGIES
10.4JETSTAR ASIA AIRWAYS (QANTAS)
- 10.4.1COMPANY OVERVIEW
- 10.4.2FINANCIAL OVERVIEW
- 10.4.3SOLUTIONS OFFERED
- 10.4.4KEY DEVELOPMENTS
- 10.4.5SWOT ANALYSIS
- 10.4.6KEY STRATEGIES
10.5SINGAPORE AIRLINES
- 10.5.1COMPANY OVERVIEW
- 10.5.2FINANCIAL OVERVIEW
- 10.5.3SOLUTIONS OFFERED
- 10.5.4KEY DEVELOPMENTS
- 10.5.5SWOT ANALYSIS
- 10.5.6KEY STRATEGIES
10.6EMIRATES
- 10.6.1COMPANY OVERVIEW
- 10.6.2FINANCIAL OVERVIEW
- 10.6.3SOLUTIONS OFFERED
- 10.6.4KEY DEVELOPMENTS
- 10.6.5SWOT ANALYSIS
- 10.6.6KEY STRATEGIES
10.7ETIHAD
- 10.7.1COMPANY OVERVIEW
- 10.7.2FINANCIAL OVERVIEW
- 10.7.3SOLUTIONS OFFERED
- 10.7.4KEY DEVELOPMENTS
- 10.7.5SWOT ANALYSIS
- 10.7.6KEY STRATEGIES
10.8AIRASIA
- 10.8.1COMPANY OVERVIEW
- 10.8.2FINANCIAL OVERVIEW
- 10.8.3SOLUTIONS OFFERED
- 10.8.4KEY DEVELOPMENTS
- 10.8.5SWOT ANALYSIS
- 10.8.6KEY STRATEGIES
10.9INDIGO
- 10.9.1COMPANY OVERVIEW
- 10.9.2FINANCIAL OVERVIEW
- 10.9.3SOLUTIONS OFFERED
- 10.9.4KEY DEVELOPMENTS
- 10.9.5SWOT ANALYSIS
- 10.9.6KEY STRATEGIES
10.10MALINDO AIRWAYS SDN BHD (BATIK AIR)
- 10.10.1COMPANY OVERVIEW
- 10.10.2FINANCIAL OVERVIEW
- 10.10.3SOLUTIONS OFFERED
- 10.10.4KEY DEVELOPMENTS
- 10.10.5SWOT ANALYSIS
- 10.10.6KEY STRATEGIES
10.11CHINA EASTERN AIRLINES
- 10.11.1COMPANY OVERVIEW
- 10.11.2FINANCIAL OVERVIEW
- 10.11.3SOLUTIONS OFFERED
- 10.11.4KEY DEVELOPMENTS
- 10.11.5SWOT ANALYSIS
- 10.11.6KEY STRATEGIES
10.12AIR INDIA LTD.
- 10.12.1COMPANY OVERVIEW
- 10.12.2FINANCIAL OVERVIEW
- 10.12.3SOLUTIONS OFFERED
- 10.12.4KEY DEVELOPMENTS
- 10.12.5SWOT ANALYSIS
- 10.12.6KEY STRATEGIES
10.13KOREAN AIR LINES CO., LTD.
- 10.13.1COMPANY OVERVIEW
- 10.13.2FINANCIAL OVERVIEW
- 10.13.3SOLUTIONS OFFERED
- 10.13.4KEY DEVELOPMENTS
- 10.13.5SWOT ANALYSIS
- 10.13.6KEY STRATEGIES
10.14CHANGI AIRPORT GROUP
- 10.14.1COMPANY OVERVIEW
- 10.14.2FINANCIAL OVERVIEW
- 10.14.3PRODUCT/SERVICESS OFFERED
- 10.14.4KEY DEVELOPMENTS
- 10.14.5SWOT ANALYSIS
- 10.14.6KEY STRATEGIES
10.15ASIA FAST TRACK
- 10.15.1COMPANY OVERVIEW
- 10.15.2FINANCIAL OVERVIEW
- 10.15.3PRODUCT/SERVICESS OFFERED
- 10.15.4KEY DEVELOPMENTS
- 10.15.5SWOT ANALYSIS
- 10.15.6KEY STRATEGIES
10.16ROYAL AIRPORT CONCIERGE
- 10.16.1COMPANY OVERVIEW
- 10.16.2FINANCIAL OVERVIEW
- 10.16.3PRODUCT/SERVICESS OFFERED
- 10.16.4KEY DEVELOPMENTS
- 10.16.5SWOT ANALYSIS
10.17AIRSSIST AIRPORT SERVICES
- 10.17.1COMPANY OVERVIEW
- 10.17.2FINANCIAL OVERVIEW
- 10.17.3PRODUCT/SERVICESS OFFERED
- 10.17.4KEY DEVELOPMENTS
- 10.17.5SWOT ANALYSIS
- 10.17.6KEY STRATEGIES
10.18GROUNDBOOKER GROUP
- 10.18.1COMPANY OVERVIEW
- 10.18.2FINANCIAL OVERVIEW
- 10.18.3SOLUTIONS OFFERED
- 10.18.4KEY DEVELOPMENTS
- 10.18.5SWOT ANALYSIS

LIST OF TABLES

TABLE 1 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2019-2032 (USD MILLION) 40
TABLE 2 SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2019-2032 (USD MILLION) 44
TABLE 3 SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2019-2032 (USD MILLION) 47
TABLE 4 GLOBAL LIMOUSIN SERVICES PROVIDERS AT THE AIRPORTS 54
TABLE 5 COLLABORATION/ PARTNERSHIP/AGREEMENTS/CONTRACT 55
TABLE 6 PRODUCT LAUNCH/PRODUCT EXPANSION/SITE EXPANSION 59
TABLE 7 AIR FRANCE-KLM: PRODUCT/SERVICESS OFFERED 62
TABLE 8 AIR FRANCE-KLM: KEY DEVELOPMENTS 63
TABLE 9 ALASKA AIRLINES, INC: PRODUCT/SERVICESS OFFERED 66
TABLE 10 ALASKA AIRLINES, INC: KEY DEVELOPMENTS 67
TABLE 11 EASYJET PLC: PRODUCT/SERVICESS OFFERED 70
TABLE 12 EASYJET PLC: KEY DEVELOPMENTS 71
TABLE 13 JETSTAR ASIA AIRWAYS (QANTAS): SOLUTIONS OFFERED 75
TABLE 14 JETSTAR ASIA AIRWAYS (QANTAS): KEY DEVELOPMENTS 75
TABLE 15 SINGAPORE AIRLINES: SOLUTIONS OFFERED 78
TABLE 16 SINGAPORE AIRLINES: KEY DEVELOPMENTS 79
TABLE 17 EMIRATES: SOLUTIONS OFFERED 83
TABLE 18 EMIRATES: KEY DEVELOPMENTS 83
TABLE 19 ETIHAD: SOLUTIONS OFFERED 87
TABLE 20 ETIHAD: KEY DEVELOPMENTS 87
TABLE 21 AIRASIA: SOLUTIONS OFFERED 91
TABLE 22 AIRASIA: KEY DEVELOPMENTS 91
TABLE 23 INDIGO: SOLUTIONS OFFERED 95
TABLE 24 INDIGO: KEY DEVELOPMENTS 95
TABLE 25 MALINDO AIRWAYS SDN BHD (BATIK AIR): SOLUTIONS OFFERED 97
TABLE 26 MALINDO AIRWAYS SDN BHD (BATIK AIR): KEY DEVELOPMENTS 98
TABLE 27 CHINA EASTERN AIRLINES: SOLUTIONS OFFERED 101
TABLE 28 CHINA EASTERN AIRLINES: KEY DEVELOPMENTS 102
TABLE 29 AIR INDIA LTD.: SOLUTIONS OFFERED 106
TABLE 30 AIR INDIA LTD.: KEY DEVELOPMENTS 106
TABLE 31 KOREAN AIR LINES CO., LTD.: SOLUTIONS OFFERED 109
TABLE 32 KOREAN AIR LINES CO., LTD.: KEY DEVELOPMENTS 110
TABLE 33 CHANGI AIRPORT GROUP: PRODUCT/SERVICESS OFFERED 113
TABLE 34 CHANGI AIRPORT GROUP: KEY DEVELOPMENTS 114
TABLE 35 ASIA FAST TRACK: PRODUCT/SERVICESS OFFERED 115
TABLE 36 ROYAL AIRPORT CONCIERGE: PRODUCT/SERVICESS OFFERED 117
TABLE 37 AIRSSIST AIRPORT SERVICES: PRODUCT/SERVICESS OFFERED 119
TABLE 38 GROUNDBOOKER GROUP: SOLUTIONS OFFERED 121

LIST OF FIGURES

FIGURE 1MARKET SYNOPSIS14
FIGURE 2MARKET ATTRACTIVENESS ANALYSIS: SINGAPORE AIRLINES ANCILLARY SERVICES MARKET
FIGURE 3SINGAPORE AIRLINES ANCILLARY SERVICES MARKET: STRUCTURE15
FIGURE 4BOTTOM-UP AND TOP-DOWN APPROACHES20
FIGURE 5MARKET DYNAMIC ANALYSIS OF THE SINGAPORE AIRLINE ANCILLARY SERVICES MARKET23
FIGURE 6DRIVER IMPACT ANALYSIS25
FIGURE 7RESTRAINTS IMPACT ANALYSIS26
FIGURE 8SUPPLY CHAIN ANALYSIS: SINGAPORE AIRLINE ANCILLARY SERVICES MARKET31
FIGURE 9PORTER'S FIVE FORCES ANALYSIS: SINGAPORE AIRLINE ANCILLARY SERVICES MARKET33
FIGURE 10MARKET SWOT ANALYSIS: SINGAPORE AIRLINE ANCILLARY SERVICES MARKET35
FIGURE 11SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2022 (% SHARE)39
FIGURE 12SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY OFFERING, 2022 VS 2032 (USD MILLION)39
FIGURE 13SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2022 (% SHARE)43
FIGURE 14SINGAPORE AIRLINE ANCILLARY SERVICES MARKET, BY CARRIER TYPE, 2022 VS 2032 (USD MILLION)43
FIGURE 15SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2022 (% SHARE)46
FIGURE 16SINGAPORE AIRPORT CONCIERGE SERVICES MARKET, BY SERVICE TYPE, 2022 VS 2032 (USD MILLION)46
FIGURE 17AIRLINE ANCILLARY SERVICES MARKET: COMPETITIVE BENCHMARKING53
FIGURE 18VENDOR SHARE ANALYSIS, AIRLINE ANCILLARY SERVICES, 2022 (%)54
FIGURE 19VENDOR SHARE ANALYSIS, AIRPORT CONCIERGE SERVICES, 2022 (%)54
FIGURE 20AIR FRANCE-KLM: FINANCIAL OVERVIEW SNAPSHOT62
FIGURE 21AIR FRANCE-KLM: SWOT ANALYSIS64
FIGURE 22ALASKA AIRLINES, INC: FINANCIAL OVERVIEW SNAPSHOT66
FIGURE 23ALASKA AIRLINES, INC: SWOT ANALYSIS68
FIGURE 24EASYJET PLC: FINANCIAL OVERVIEW SNAPSHOT70
FIGURE 25EASYJET PLC: SWOT ANALYSIS71
FIGURE 26JETSTAR ASIA AIRWAYS (QANTAS): FINANCIAL OVERVIEW SNAPSHOT74
FIGURE 27JETSTAR ASIA AIRWAYS (QANTAS): SWOT ANALYSIS76
FIGURE 28SINGAPORE AIRLINES: FINANCIAL OVERVIEW SNAPSHOT78
FIGURE 29SINGAPORE AIRLINES: SWOT ANALYSIS79
FIGURE 30EMIRATES: FINANCIAL OVERVIEW SNAPSHOT82
FIGURE 31EMIRATES: SWOT ANALYSIS84
FIGURE 32ETIHAD: FINANCIAL OVERVIEW SNAPSHOT86
FIGURE 33ETIHAD: SWOT ANALYSIS88
FIGURE 34AIRASIA: FINANCIAL OVERVIEW SNAPSHOT90
FIGURE 35AIRASIA: SWOT ANALYSIS92
FIGURE 36INDIGO: FINANCIAL OVERVIEW SNAPSHOT94
FIGURE 37INDIGO: SWOT ANALYSIS96
FIGURE 38MALINDO AIRWAYS SDN BHD (BATIK AIR): SWOT ANALYSIS98
FIGURE 39CHINA EASTERN AIRLINES: FINANCIAL OVERVIEW SNAPSHOT101
FIGURE 40CHINA EASTERN AIRLINES: SWOT ANALYSIS102
FIGURE 41AIR INDIA LTD.: FINANCIAL OVERVIEW SNAPSHOT105
FIGURE 42AIR INDIA LTD.: SWOT ANALYSIS107
FIGURE 43KOREAN AIR LINES CO., LTD.: FINANCIAL OVERVIEW SNAPSHOT109
FIGURE 44KOREAN AIR LINES CO., LTD.: SWOT ANALYSIS111
FIGURE 45CHANGI AIRPORT GROUP: FINANCIAL OVERVIEW SNAPSHOT113
FIGURE 46CHANGI AIRPORT GROUP: SWOT ANALYSIS114
FIGURE 47ASIA FAST TRACK: SWOT ANALYSIS116
FIGURE 48ROYAL AIRPORT CONCIERGE: SWOT ANALYSIS118
FIGURE 49AIRSSIST AIRPORT SERVICES: SWOT ANALYSIS120
FIGURE 50GROUNDBOOKER GROUP: SWOT ANALYSIS122