KLAS Arch Collaborative Nursing Guidebook 2024

What Is the Arch Collaborative Nursing Guidebook?

The 2024 Arch Collaborative Nursing Guidebook is based on the feedback of around 75,000 nurses who have measured their EHR satisfaction via the KLAS Arch Collaborative over the last three years; in this time, nurses' satisfaction with their EHR experience has gradually increased. This data has enabled the Arch Collaborative to identify universal best practices that any healthcare organization-regardless of their size, region, or EHR vendor-can use to further improve their nurses' EHR satisfaction.

The best practices shared in this guidebook are organized according to the Arch Collaborative's EHR House of Success, starting with the foundation (EHR infrastructure) and also including three pillars of success (EHR education, governance, and personalization). Arch Collaborative analysis has shown that these key areas explain a significant portion of the variation in a clinician's EHR satisfaction and that focusing on these variables can greatly improve the EHR experience. This guidebook also includes a section on nurse burnout and wellness, which are important factors in EHR satisfaction. When organizations address the foundation and pillars, they can improve both nurse wellness and EHR satisfaction.