Go-Live Support 2024 Finding the Right Partner in a High-Performing Market

Over the years, healthcare organizations working with go-live support firms have generally reported high satisfaction-while that trend continues, clients are starting to expect more customized execution rather than a traditional standard consulting approach from their services firm. To help healthcare organizations find the right go-live partner in a historically homogenous market, this report provides an update on client experience and satisfaction and offers insights into the type and size of validated go-live engagements. Additionally, the Firm Insights section shares firm-provided best practices on EHR go-lives.