Clinical Mobility Shared Smart Devices 2024 How Well Do Retail & Commercial-Grade Devices Meet Healthcare-Specific Needs?

Healthcare organizations are continually expanding their use of smart devices, but their unique needs for durability, healthcare-centric workflows, and low costs can present challenges for both users and the organizations purchasing the devices. While many healthcare organizations opt for BYOD programs in specific departments, several are adopting shared smart device programs. Based on interviews from 80 healthcare organizations using such programs, this report examines (1) smart device vendors' market penetration and ability to meet healthcare needs and (2) customer satisfaction with vendors who have sufficient performance data.