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PUBLISHER: KBV Research | PRODUCT CODE: 1709772

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PUBLISHER: KBV Research | PRODUCT CODE: 1709772

Asia Pacific Call And Contact Center Outsourcing Market Size, Share & Trends Analysis Report By Outsourcing Type (Onshore, and Offshore), By Services, By Type, By Enterprise Size, By End-use, By Country and Growth Forecast, 2024 - 2031

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The Asia Pacific Call And Contact Center Outsourcing Market would witness market growth of 10.0% CAGR during the forecast period (2024-2031).

The China market dominated the Asia Pacific Call And Contact Center Outsourcing Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $14,659.4 million by 2031. The Japan market is registering a CAGR of 9.4% during (2024 - 2031). Additionally, The India market would showcase a CAGR of 10.7% during (2024 - 2031).

Call and contact center outsourcing applications are vast and varied, spanning multiple industries and functions. One of the primary applications is customer service, where outsourced centers handle inquiries, complaints, and support requests, ensuring that businesses maintain high levels of customer satisfaction without the need for extensive internal resources.

For instance, contact centers in the banking, financial services, and insurance (BFSI) sector manage account inquiries, loan processing, and fraud detection, providing 24/7 support to clients across time zones. Similarly, in the retail and e-commerce industries, outsourced services facilitate order processing, returns, and product-related assistance, enabling companies to scale operations during peak seasons like holidays.

In India, the strong growth of the banking and fintech sectors is a key driver for contact center outsourcing. The percentage of people with bank accounts surged from 53% in FY16 to 78% in FY21, and the fintech industry is projected to reach $150 billion by 2025, tripling from $50 billion in 2021. This rapid expansion is increasing the demand for customer support in banking, digital payments, and financial services, leading to greater reliance on outsourced call centers. As financial inclusion rises and digital transactions become more prevalent, banks and fintech companies turn to contact center outsourcing for 24/7 multilingual customer support, fraud detection, and payment-related queries.

Based on Outsourcing Type, the market is segmented into Onshore, and Offshore. Based on Services, the market is segmented into Inbound Services, and Outbound Services. Based on Type, the market is segmented into Voice, Email Support, Chat Support, and Other Type. Based on Enterprise Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on End-use, the market is segmented into Healthcare, IT & Telecom, BFSI, Retail, Manufacturing, and Other End Use. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

List of Key Companies Profiled

  • Alorica Inc.
  • Concentrix Corporation
  • Capgemini SE
  • Computer Generated Solutions, Inc.
  • Datamark Inc.
  • Infosys Limited
  • Konecta Group
  • Serco Group plc
  • Teleperformance SE
  • Wipro Limited

Asia Pacific Call And Contact Center Outsourcing Market Report Segmentation

By Outsourcing Type

  • Onshore
  • Offshore

By Services

  • Inbound Services
  • Outbound Services

By Type

  • Voice
  • Email Support
  • Chat Support
  • Other Type

By Enterprise Size

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

By End-use

  • Healthcare
  • IT & Telecom
  • BFSI
  • Retail
  • Manufacturing
  • Other End Use

By Country

  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific

Table of Contents

Chapter 1. Market Scope & Methodology

  • 1.1 Market Definition
  • 1.2 Objectives
  • 1.3 Market Scope
  • 1.4 Segmentation
    • 1.4.1 Asia Pacific Call And Contact Center Outsourcing Market, by Outsourcing Type
    • 1.4.2 Asia Pacific Call And Contact Center Outsourcing Market, by Services
    • 1.4.3 Asia Pacific Call And Contact Center Outsourcing Market, by Type
    • 1.4.4 Asia Pacific Call And Contact Center Outsourcing Market, by Enterprise Size
    • 1.4.5 Asia Pacific Call And Contact Center Outsourcing Market, by End-use
    • 1.4.6 Asia Pacific Call And Contact Center Outsourcing Market, by Country
  • 1.5 Methodology for the research

Chapter 2. Market at a Glance

  • 2.1 Key Highlights

Chapter 3. Market Overview

  • 3.1 Introduction
    • 3.1.1 Overview
      • 3.1.1.1 Market Composition and Scenario
  • 3.2 Key Factors Impacting the Market
    • 3.2.1 Market Drivers
    • 3.2.2 Market Restraints
    • 3.2.3 Market Opportunities
    • 3.2.4 Market Challenges
  • 3.3 Porter Five Forces Analysis

Chapter 4. Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type

  • 4.1 Asia Pacific Onshore Market by Country
  • 4.2 Asia Pacific Offshore Market by Country

Chapter 5. Asia Pacific Call And Contact Center Outsourcing Market by Services

  • 5.1 Asia Pacific Inbound Services Market by Country
  • 5.2 Asia Pacific Outbound Services Market by Country

Chapter 6. Asia Pacific Call And Contact Center Outsourcing Market by Type

  • 6.1 Asia Pacific Voice Market by Country
  • 6.2 Asia Pacific Email Support Market by Country
  • 6.3 Asia Pacific Chat Support Market by Country
  • 6.4 Asia Pacific Other Type Market by Country

Chapter 7. Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size

  • 7.1 Asia Pacific Large Enterprises Market by Country
  • 7.2 Asia Pacific Small & Medium Enterprises (SMEs) Market by Country

Chapter 8. Asia Pacific Call And Contact Center Outsourcing Market by End-use

  • 8.1 Asia Pacific Healthcare Market by Country
  • 8.2 Asia Pacific IT & Telecom Market by Country
  • 8.3 Asia Pacific BFSI Market by Country
  • 8.4 Asia Pacific Retail Market by Country
  • 8.5 Asia Pacific Manufacturing Market by Country
  • 8.6 Asia Pacific Other End Use Market by Country

Chapter 9. Asia Pacific Call And Contact Center Outsourcing Market by Country

  • 9.1 China Call And Contact Center Outsourcing Market
    • 9.1.1 China Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.1.2 China Call And Contact Center Outsourcing Market by Services
    • 9.1.3 China Call And Contact Center Outsourcing Market by Type
    • 9.1.4 China Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.1.5 China Call And Contact Center Outsourcing Market by End-use
  • 9.2 Japan Call And Contact Center Outsourcing Market
    • 9.2.1 Japan Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.2.2 Japan Call And Contact Center Outsourcing Market by Services
    • 9.2.3 Japan Call And Contact Center Outsourcing Market by Type
    • 9.2.4 Japan Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.2.5 Japan Call And Contact Center Outsourcing Market by End-use
  • 9.3 India Call And Contact Center Outsourcing Market
    • 9.3.1 India Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.3.2 India Call And Contact Center Outsourcing Market by Services
    • 9.3.3 India Call And Contact Center Outsourcing Market by Type
    • 9.3.4 India Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.3.5 India Call And Contact Center Outsourcing Market by End-use
  • 9.4 South Korea Call And Contact Center Outsourcing Market
    • 9.4.1 South Korea Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.4.2 South Korea Call And Contact Center Outsourcing Market by Services
    • 9.4.3 South Korea Call And Contact Center Outsourcing Market by Type
    • 9.4.4 South Korea Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.4.5 South Korea Call And Contact Center Outsourcing Market by End-use
  • 9.5 Singapore Call And Contact Center Outsourcing Market
    • 9.5.1 Singapore Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.5.2 Singapore Call And Contact Center Outsourcing Market by Services
    • 9.5.3 Singapore Call And Contact Center Outsourcing Market by Type
    • 9.5.4 Singapore Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.5.5 Singapore Call And Contact Center Outsourcing Market by End-use
  • 9.6 Malaysia Call And Contact Center Outsourcing Market
    • 9.6.1 Malaysia Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.6.2 Malaysia Call And Contact Center Outsourcing Market by Services
    • 9.6.3 Malaysia Call And Contact Center Outsourcing Market by Type
    • 9.6.4 Malaysia Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.6.5 Malaysia Call And Contact Center Outsourcing Market by End-use
  • 9.7 Rest of Asia Pacific Call And Contact Center Outsourcing Market
    • 9.7.1 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type
    • 9.7.2 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Services
    • 9.7.3 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Type
    • 9.7.4 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size
    • 9.7.5 Rest of Asia Pacific Call And Contact Center Outsourcing Market by End-use

Chapter 10. Company Profiles

  • 10.1 Alorica Inc.
    • 10.1.1 Company Overview
    • 10.1.2 Recent strategies and developments:
      • 10.1.2.1 Geographical Expansions:
  • 10.2 Concentrix Corporation
    • 10.2.1 Company Overview
    • 10.2.2 Financial Analysis
    • 10.2.3 Regional Analysis
    • 10.2.4 Recent strategies and developments:
      • 10.2.4.1 Acquisition and Mergers:
  • 10.3 Capgemini SE
    • 10.3.1 Company Overview
    • 10.3.2 Financial Analysis
    • 10.3.3 Regional Analysis
    • 10.3.4 SWOT Analysis
  • 10.4 Computer Generated Solutions, Inc.
    • 10.4.1 Company Overview
  • 10.5 Datamark Inc.
    • 10.5.1 Company Overview
  • 10.6 Infosys Limited
    • 10.6.1 Company Overview
    • 10.6.2 Financial Analysis
    • 10.6.3 Segmental and Regional Analysis
    • 10.6.4 Research & Development Expense
    • 10.6.5 SWOT Analysis
  • 10.7 Konecta Group
    • 10.7.1 Company Overview
  • 10.8 Serco Group plc
    • 10.8.1 Company Overview
    • 10.8.2 Financial Analysis
    • 10.8.3 Regional Analysis
    • 10.8.4 Research & Development Expenses
  • 10.9 Teleperformance SE
    • 10.9.1 Company Overview
    • 10.9.2 Financial Analysis
    • 10.9.3 Segmental Analysis
    • 10.9.4 SWOT Analysis
  • 10.10. Wipro Limited
    • 10.10.1 Company Overview
    • 10.10.2 Financial Analysis
    • 10.10.3 Segmental and Regional Analysis
    • 10.10.4 Research & Development Expenses
    • 10.10.5 SWOT Analysis

LIST OF TABLES

  • TABLE 1 Asia Pacific Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 2 Asia Pacific Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 3 Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 4 Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 5 Asia Pacific Onshore Market by Country, 2020 - 2023, USD Million
  • TABLE 6 Asia Pacific Onshore Market by Country, 2024 - 2031, USD Million
  • TABLE 7 Asia Pacific Offshore Market by Country, 2020 - 2023, USD Million
  • TABLE 8 Asia Pacific Offshore Market by Country, 2024 - 2031, USD Million
  • TABLE 9 Asia Pacific Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 10 Asia Pacific Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 11 Asia Pacific Inbound Services Market by Country, 2020 - 2023, USD Million
  • TABLE 12 Asia Pacific Inbound Services Market by Country, 2024 - 2031, USD Million
  • TABLE 13 Asia Pacific Outbound Services Market by Country, 2020 - 2023, USD Million
  • TABLE 14 Asia Pacific Outbound Services Market by Country, 2024 - 2031, USD Million
  • TABLE 15 Asia Pacific Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 16 Asia Pacific Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 17 Asia Pacific Voice Market by Country, 2020 - 2023, USD Million
  • TABLE 18 Asia Pacific Voice Market by Country, 2024 - 2031, USD Million
  • TABLE 19 Asia Pacific Email Support Market by Country, 2020 - 2023, USD Million
  • TABLE 20 Asia Pacific Email Support Market by Country, 2024 - 2031, USD Million
  • TABLE 21 Asia Pacific Chat Support Market by Country, 2020 - 2023, USD Million
  • TABLE 22 Asia Pacific Chat Support Market by Country, 2024 - 2031, USD Million
  • TABLE 23 Asia Pacific Other Type Market by Country, 2020 - 2023, USD Million
  • TABLE 24 Asia Pacific Other Type Market by Country, 2024 - 2031, USD Million
  • TABLE 25 Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 26 Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 27 Asia Pacific Large Enterprises Market by Country, 2020 - 2023, USD Million
  • TABLE 28 Asia Pacific Large Enterprises Market by Country, 2024 - 2031, USD Million
  • TABLE 29 Asia Pacific Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
  • TABLE 30 Asia Pacific Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
  • TABLE 31 Asia Pacific Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 32 Asia Pacific Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 33 Asia Pacific Healthcare Market by Country, 2020 - 2023, USD Million
  • TABLE 34 Asia Pacific Healthcare Market by Country, 2024 - 2031, USD Million
  • TABLE 35 Asia Pacific IT & Telecom Market by Country, 2020 - 2023, USD Million
  • TABLE 36 Asia Pacific IT & Telecom Market by Country, 2024 - 2031, USD Million
  • TABLE 37 Asia Pacific BFSI Market by Country, 2020 - 2023, USD Million
  • TABLE 38 Asia Pacific BFSI Market by Country, 2024 - 2031, USD Million
  • TABLE 39 Asia Pacific Retail Market by Country, 2020 - 2023, USD Million
  • TABLE 40 Asia Pacific Retail Market by Country, 2024 - 2031, USD Million
  • TABLE 41 Asia Pacific Manufacturing Market by Country, 2020 - 2023, USD Million
  • TABLE 42 Asia Pacific Manufacturing Market by Country, 2024 - 2031, USD Million
  • TABLE 43 Asia Pacific Other End Use Market by Country, 2020 - 2023, USD Million
  • TABLE 44 Asia Pacific Other End Use Market by Country, 2024 - 2031, USD Million
  • TABLE 45 Asia Pacific Call And Contact Center Outsourcing Market by Country, 2020 - 2023, USD Million
  • TABLE 46 Asia Pacific Call And Contact Center Outsourcing Market by Country, 2024 - 2031, USD Million
  • TABLE 47 China Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 48 China Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 49 China Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 50 China Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 51 China Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 52 China Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 53 China Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 54 China Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 55 China Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 56 China Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 57 China Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 58 China Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 59 Japan Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 60 Japan Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 61 Japan Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 62 Japan Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 63 Japan Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 64 Japan Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 65 Japan Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 66 Japan Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 67 Japan Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 68 Japan Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 69 Japan Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 70 Japan Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 71 India Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 72 India Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 73 India Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 74 India Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 75 India Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 76 India Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 77 India Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 78 India Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 79 India Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 80 India Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 81 India Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 82 India Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 83 South Korea Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 84 South Korea Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 85 South Korea Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 86 South Korea Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 87 South Korea Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 88 South Korea Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 89 South Korea Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 90 South Korea Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 91 South Korea Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 92 South Korea Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 93 South Korea Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 94 South Korea Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 95 Singapore Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 96 Singapore Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 97 Singapore Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 98 Singapore Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 99 Singapore Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 100 Singapore Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 101 Singapore Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 102 Singapore Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 103 Singapore Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 104 Singapore Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 105 Singapore Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 106 Singapore Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 107 Malaysia Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 108 Malaysia Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 109 Malaysia Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 110 Malaysia Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 111 Malaysia Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 112 Malaysia Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 113 Malaysia Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 114 Malaysia Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 115 Malaysia Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 116 Malaysia Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 117 Malaysia Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 118 Malaysia Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 119 Rest of Asia Pacific Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
  • TABLE 120 Rest of Asia Pacific Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
  • TABLE 121 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
  • TABLE 122 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
  • TABLE 123 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
  • TABLE 124 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
  • TABLE 125 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
  • TABLE 126 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
  • TABLE 127 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
  • TABLE 128 Rest of Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
  • TABLE 129 Rest of Asia Pacific Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
  • TABLE 130 Rest of Asia Pacific Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
  • TABLE 131 Key Information - Alorica Inc.
  • TABLE 132 Key Information - Concentrix Corporation
  • TABLE 133 Key Information - Capgemini SE
  • TABLE 134 Key Information - Computer Generated Solutions, Inc.
  • TABLE 135 Key Information - Datamark Inc.
  • TABLE 136 Key Information - Infosys Limited
  • TABLE 137 Key Information - Konecta Group
  • TABLE 138 Key Information - Serco Group plc
  • TABLE 139 Key Information - Teleperformance SE
  • TABLE 140 Key Information - Wipro Limited

LIST OF FIGURES

  • FIG 1 Methodology for the research
  • FIG 2 Asia Pacific Call And Contact Center Outsourcing Market, 2020 - 2031, USD Million
  • FIG 3 Key Factors Impacting Call And Contact Center Outsourcing Market
  • FIG 4 Porter's Five Forces Analysis - Call And Contact Center Outsourcing Market
  • FIG 5 Asia Pacific Call And Contact Center Outsourcing Market share by Outsourcing Type, 2023
  • FIG 6 Asia Pacific Call And Contact Center Outsourcing Market share by Outsourcing Type, 2031
  • FIG 7 Asia Pacific Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2031, USD Million
  • FIG 8 Asia Pacific Call And Contact Center Outsourcing Market share by Services, 2023
  • FIG 9 Asia Pacific Call And Contact Center Outsourcing Market share by Services, 2031
  • FIG 10 Asia Pacific Call And Contact Center Outsourcing Market by Services, 2020 - 2031, USD Million
  • FIG 11 Asia Pacific Call And Contact Center Outsourcing Market share by Type, 2023
  • FIG 12 Asia Pacific Call And Contact Center Outsourcing Market share by Type, 2031
  • FIG 13 Asia Pacific Call And Contact Center Outsourcing Market by Type, 2020 - 2031, USD Million
  • FIG 14 Asia Pacific Call And Contact Center Outsourcing Market share by Enterprise Size, 2023
  • FIG 15 Asia Pacific Call And Contact Center Outsourcing Market share by Enterprise Size, 2031
  • FIG 16 Asia Pacific Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2031, USD Million
  • FIG 17 Asia Pacific Call And Contact Center Outsourcing Market share by End-use, 2023
  • FIG 18 Asia Pacific Call And Contact Center Outsourcing Market share by End-use, 2031
  • FIG 19 Asia Pacific Call And Contact Center Outsourcing Market by End-use, 2020 - 2031, USD Million
  • FIG 20 Asia Pacific Call And Contact Center Outsourcing Market share by Country, 2023
  • FIG 21 Asia Pacific Call And Contact Center Outsourcing Market share by Country, 2031
  • FIG 22 Asia Pacific Call And Contact Center Outsourcing Market by Country, 2020 - 2031, USD Million
  • FIG 23 SWOT Analysis: Capgemini SE
  • FIG 24 SWOT Analysis: Infosys Limited
  • FIG 25 SWOT Analysis: Teleperformance SE
  • FIG 26 SWOT Analysis: Wipro Limited
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