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PUBLISHER: KBV Research | PRODUCT CODE: 1709771
PUBLISHER: KBV Research | PRODUCT CODE: 1709771
Europe Call And Contact Center Outsourcing Market Size, Share & Trends Analysis Report By Outsourcing Type (Onshore, and Offshore), By Services, By Type, By Enterprise Size, By End-use, By Country and Growth Forecast, 2024 - 2031
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The Europe Call And Contact Center Outsourcing Market would witness market growth of 9.1% CAGR during the forecast period (2024-2031).
The Germany market dominated the Europe Call And Contact Center Outsourcing Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $12,550 million by 2031. The UK market is exhibiting a CAGR of 8.2% during (2024 - 2031). Additionally, The France market would experience a CAGR of 9.9% during (2024 - 2031).
The call and contact center outsourcing market has emerged as a cornerstone of modern business operations, reflecting the growing need for efficient, scalable, and customer-centric solutions in an increasingly digital world. As companies across industries strive to enhance customer experiences, reduce operational costs, and focus on core competencies, outsourcing call and contact center services has become a strategic imperative.
Moreover, this market encompasses a wide range of services such as customer support, technical assistance, telemarketing, and multichannel engagement and has witnessed remarkable growth in recent years, driven by technological advancements, globalization, and shifting consumer expectations. By delegating these critical functions to specialized third-party providers, businesses can leverage expertise, access advanced tools, and adapt to fluctuating demands without the burden of maintaining in-house infrastructure.
In addition, the industrial sector in the EU has demonstrated consistent growth, with industrial production increasing by 8% in 2021 and a further 5% in 2022. Additionally, the value of sold production surged by 19% in 2022, indicating a rise in economic activity, business expansion, and manufacturing output. As European industries scale up, there is an increasing need for customer service, supply chain coordination, and technical support. Many manufacturing and industrial firms outsource contact center services to handle customer inquiries, after-sales support, and vendor communications, ensuring operational efficiency while focusing on core production activities.
Based on Outsourcing Type, the market is segmented into Onshore, and Offshore. Based on Services, the market is segmented into Inbound Services, and Outbound Services. Based on Type, the market is segmented into Voice, Email Support, Chat Support, and Other Type. Based on Enterprise Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on End-use, the market is segmented into Healthcare, IT & Telecom, BFSI, Retail, Manufacturing, and Other End Use. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.
List of Key Companies Profiled
- Alorica Inc.
- Concentrix Corporation
- Capgemini SE
- Computer Generated Solutions, Inc.
- Datamark Inc.
- Infosys Limited
- Konecta Group
- Serco Group plc
- Teleperformance SE
- Wipro Limited
Europe Call And Contact Center Outsourcing Market Report Segmentation
By Outsourcing Type
- Onshore
- Offshore
By Services
- Inbound Services
- Outbound Services
By Type
- Voice
- Email Support
- Chat Support
- Other Type
By Enterprise Size
- Large Enterprises
- Small & Medium Enterprises (SMEs)
By End-use
- Healthcare
- IT & Telecom
- BFSI
- Retail
- Manufacturing
- Other End Use
By Country
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
Table of Contents
Chapter 1. Market Scope & Methodology
- 1.1 Market Definition
- 1.2 Objectives
- 1.3 Market Scope
- 1.4 Segmentation
- 1.4.1 Europe Call And Contact Center Outsourcing Market, by Outsourcing Type
- 1.4.2 Europe Call And Contact Center Outsourcing Market, by Services
- 1.4.3 Europe Call And Contact Center Outsourcing Market, by Type
- 1.4.4 Europe Call And Contact Center Outsourcing Market, by Enterprise Size
- 1.4.5 Europe Call And Contact Center Outsourcing Market, by End-use
- 1.4.6 Europe Call And Contact Center Outsourcing Market, by Country
- 1.5 Methodology for the research
Chapter 2. Market at a Glance
- 2.1 Key Highlights
Chapter 3. Market Overview
- 3.1 Introduction
- 3.1.1 Overview
- 3.1.1.1 Market Composition and Scenario
- 3.1.1 Overview
- 3.2 Key Factors Impacting the Market
- 3.2.1 Market Drivers
- 3.2.2 Market Restraints
- 3.2.3 Market Opportunities
- 3.2.4 Market Challenges
- 3.3 Porter Five Forces Analysis
Chapter 4. Europe Call And Contact Center Outsourcing Market by Outsourcing Type
- 4.1 Europe Onshore Market by Country
- 4.2 Europe Offshore Market by Country
Chapter 5. Europe Call And Contact Center Outsourcing Market by Services
- 5.1 Europe Inbound Services Market by Country
- 5.2 Europe Outbound Services Market by Country
Chapter 6. Europe Call And Contact Center Outsourcing Market by Type
- 6.1 Europe Voice Market by Country
- 6.2 Europe Email Support Market by Country
- 6.3 Europe Chat Support Market by Country
- 6.4 Europe Other Type Market by Country
Chapter 7. Europe Call And Contact Center Outsourcing Market by Enterprise Size
- 7.1 Europe Large Enterprises Market by Country
- 7.2 Europe Small & Medium Enterprises (SMEs) Market by Country
Chapter 8. Europe Call And Contact Center Outsourcing Market by End-use
- 8.1 Europe Healthcare Market by Country
- 8.2 Europe IT & Telecom Market by Country
- 8.3 Europe BFSI Market by Country
- 8.4 Europe Retail Market by Country
- 8.5 Europe Manufacturing Market by Country
- 8.6 Europe Other End Use Market by Country
Chapter 9. Europe Call And Contact Center Outsourcing Market by Country
- 9.1 Germany Call And Contact Center Outsourcing Market
- 9.1.1 Germany Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.1.2 Germany Call And Contact Center Outsourcing Market by Services
- 9.1.3 Germany Call And Contact Center Outsourcing Market by Type
- 9.1.4 Germany Call And Contact Center Outsourcing Market by Enterprise Size
- 9.1.5 Germany Call And Contact Center Outsourcing Market by End-use
- 9.2 UK Call And Contact Center Outsourcing Market
- 9.2.1 UK Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.2.2 UK Call And Contact Center Outsourcing Market by Services
- 9.2.3 UK Call And Contact Center Outsourcing Market by Type
- 9.2.4 UK Call And Contact Center Outsourcing Market by Enterprise Size
- 9.2.5 UK Call And Contact Center Outsourcing Market by End-use
- 9.3 France Call And Contact Center Outsourcing Market
- 9.3.1 France Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.3.2 France Call And Contact Center Outsourcing Market by Services
- 9.3.3 France Call And Contact Center Outsourcing Market by Type
- 9.3.4 France Call And Contact Center Outsourcing Market by Enterprise Size
- 9.3.5 France Call And Contact Center Outsourcing Market by End-use
- 9.4 Russia Call And Contact Center Outsourcing Market
- 9.4.1 Russia Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.4.2 Russia Call And Contact Center Outsourcing Market by Services
- 9.4.3 Russia Call And Contact Center Outsourcing Market by Type
- 9.4.4 Russia Call And Contact Center Outsourcing Market by Enterprise Size
- 9.4.5 Russia Call And Contact Center Outsourcing Market by End-use
- 9.5 Spain Call And Contact Center Outsourcing Market
- 9.5.1 Spain Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.5.2 Spain Call And Contact Center Outsourcing Market by Services
- 9.5.3 Spain Call And Contact Center Outsourcing Market by Type
- 9.5.4 Spain Call And Contact Center Outsourcing Market by Enterprise Size
- 9.5.5 Spain Call And Contact Center Outsourcing Market by End-use
- 9.6 Italy Call And Contact Center Outsourcing Market
- 9.6.1 Italy Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.6.2 Italy Call And Contact Center Outsourcing Market by Services
- 9.6.3 Italy Call And Contact Center Outsourcing Market by Type
- 9.6.4 Italy Call And Contact Center Outsourcing Market by Enterprise Size
- 9.6.5 Italy Call And Contact Center Outsourcing Market by End-use
- 9.7 Rest of Europe Call And Contact Center Outsourcing Market
- 9.7.1 Rest of Europe Call And Contact Center Outsourcing Market by Outsourcing Type
- 9.7.2 Rest of Europe Call And Contact Center Outsourcing Market by Services
- 9.7.3 Rest of Europe Call And Contact Center Outsourcing Market by Type
- 9.7.4 Rest of Europe Call And Contact Center Outsourcing Market by Enterprise Size
- 9.7.5 Rest of Europe Call And Contact Center Outsourcing Market by End-use
Chapter 10. Company Profiles
- 10.1 Alorica Inc.
- 10.1.1 Company Overview
- 10.1.2 Recent strategies and developments:
- 10.1.2.1 Geographical Expansions:
- 10.2 Concentrix Corporation
- 10.2.1 Company Overview
- 10.2.2 Financial Analysis
- 10.2.3 Regional Analysis
- 10.2.4 Recent strategies and developments:
- 10.2.4.1 Acquisition and Mergers:
- 10.3 Capgemini SE
- 10.3.1 Company Overview
- 10.3.2 Financial Analysis
- 10.3.3 Regional Analysis
- 10.3.4 SWOT Analysis
- 10.4 Computer Generated Solutions, Inc.
- 10.4.1 Company Overview
- 10.5 Datamark Inc.
- 10.5.1 Company Overview
- 10.6 Infosys Limited
- 10.6.1 Company Overview
- 10.6.2 Financial Analysis
- 10.6.3 Segmental and Regional Analysis
- 10.6.4 Research & Development Expense
- 10.6.5 SWOT Analysis
- 10.7 Konecta Group
- 10.7.1 Company Overview
- 10.8 Serco Group plc
- 10.8.1 Company Overview
- 10.8.2 Financial Analysis
- 10.8.3 Regional Analysis
- 10.8.4 Research & Development Expenses
- 10.9 Teleperformance SE
- 10.9.1 Company Overview
- 10.9.2 Financial Analysis
- 10.9.3 Segmental Analysis
- 10.9.4 SWOT Analysis
- 10.10. Wipro Limited
- 10.10.1 Company Overview
- 10.10.2 Financial Analysis
- 10.10.3 Segmental and Regional Analysis
- 10.10.4 Research & Development Expenses
- 10.10.5 SWOT Analysis
LIST OF TABLES
- TABLE 1 Europe Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 2 Europe Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 3 Europe Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 4 Europe Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 5 Europe Onshore Market by Country, 2020 - 2023, USD Million
- TABLE 6 Europe Onshore Market by Country, 2024 - 2031, USD Million
- TABLE 7 Europe Offshore Market by Country, 2020 - 2023, USD Million
- TABLE 8 Europe Offshore Market by Country, 2024 - 2031, USD Million
- TABLE 9 Europe Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 10 Europe Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 11 Europe Inbound Services Market by Country, 2020 - 2023, USD Million
- TABLE 12 Europe Inbound Services Market by Country, 2024 - 2031, USD Million
- TABLE 13 Europe Outbound Services Market by Country, 2020 - 2023, USD Million
- TABLE 14 Europe Outbound Services Market by Country, 2024 - 2031, USD Million
- TABLE 15 Europe Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 16 Europe Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 17 Europe Voice Market by Country, 2020 - 2023, USD Million
- TABLE 18 Europe Voice Market by Country, 2024 - 2031, USD Million
- TABLE 19 Europe Email Support Market by Country, 2020 - 2023, USD Million
- TABLE 20 Europe Email Support Market by Country, 2024 - 2031, USD Million
- TABLE 21 Europe Chat Support Market by Country, 2020 - 2023, USD Million
- TABLE 22 Europe Chat Support Market by Country, 2024 - 2031, USD Million
- TABLE 23 Europe Other Type Market by Country, 2020 - 2023, USD Million
- TABLE 24 Europe Other Type Market by Country, 2024 - 2031, USD Million
- TABLE 25 Europe Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 26 Europe Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 27 Europe Large Enterprises Market by Country, 2020 - 2023, USD Million
- TABLE 28 Europe Large Enterprises Market by Country, 2024 - 2031, USD Million
- TABLE 29 Europe Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
- TABLE 30 Europe Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
- TABLE 31 Europe Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 32 Europe Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 33 Europe Healthcare Market by Country, 2020 - 2023, USD Million
- TABLE 34 Europe Healthcare Market by Country, 2024 - 2031, USD Million
- TABLE 35 Europe IT & Telecom Market by Country, 2020 - 2023, USD Million
- TABLE 36 Europe IT & Telecom Market by Country, 2024 - 2031, USD Million
- TABLE 37 Europe BFSI Market by Country, 2020 - 2023, USD Million
- TABLE 38 Europe BFSI Market by Country, 2024 - 2031, USD Million
- TABLE 39 Europe Retail Market by Country, 2020 - 2023, USD Million
- TABLE 40 Europe Retail Market by Country, 2024 - 2031, USD Million
- TABLE 41 Europe Manufacturing Market by Country, 2020 - 2023, USD Million
- TABLE 42 Europe Manufacturing Market by Country, 2024 - 2031, USD Million
- TABLE 43 Europe Other End Use Market by Country, 2020 - 2023, USD Million
- TABLE 44 Europe Other End Use Market by Country, 2024 - 2031, USD Million
- TABLE 45 Europe Call And Contact Center Outsourcing Market by Country, 2020 - 2023, USD Million
- TABLE 46 Europe Call And Contact Center Outsourcing Market by Country, 2024 - 2031, USD Million
- TABLE 47 Germany Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 48 Germany Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 49 Germany Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 50 Germany Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 51 Germany Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 52 Germany Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 53 Germany Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 54 Germany Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 55 Germany Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 56 Germany Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 57 Germany Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 58 Germany Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 59 UK Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 60 UK Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 61 UK Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 62 UK Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 63 UK Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 64 UK Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 65 UK Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 66 UK Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 67 UK Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 68 UK Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 69 UK Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 70 UK Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 71 France Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 72 France Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 73 France Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 74 France Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 75 France Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 76 France Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 77 France Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 78 France Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 79 France Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 80 France Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 81 France Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 82 France Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 83 Russia Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 84 Russia Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 85 Russia Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 86 Russia Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 87 Russia Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 88 Russia Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 89 Russia Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 90 Russia Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 91 Russia Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 92 Russia Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 93 Russia Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 94 Russia Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 95 Spain Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 96 Spain Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 97 Spain Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 98 Spain Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 99 Spain Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 100 Spain Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 101 Spain Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 102 Spain Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 103 Spain Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 104 Spain Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 105 Spain Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 106 Spain Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 107 Italy Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 108 Italy Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 109 Italy Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 110 Italy Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 111 Italy Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 112 Italy Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 113 Italy Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 114 Italy Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 115 Italy Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 116 Italy Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 117 Italy Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 118 Italy Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 119 Rest of Europe Call And Contact Center Outsourcing Market, 2020 - 2023, USD Million
- TABLE 120 Rest of Europe Call And Contact Center Outsourcing Market, 2024 - 2031, USD Million
- TABLE 121 Rest of Europe Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2023, USD Million
- TABLE 122 Rest of Europe Call And Contact Center Outsourcing Market by Outsourcing Type, 2024 - 2031, USD Million
- TABLE 123 Rest of Europe Call And Contact Center Outsourcing Market by Services, 2020 - 2023, USD Million
- TABLE 124 Rest of Europe Call And Contact Center Outsourcing Market by Services, 2024 - 2031, USD Million
- TABLE 125 Rest of Europe Call And Contact Center Outsourcing Market by Type, 2020 - 2023, USD Million
- TABLE 126 Rest of Europe Call And Contact Center Outsourcing Market by Type, 2024 - 2031, USD Million
- TABLE 127 Rest of Europe Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2023, USD Million
- TABLE 128 Rest of Europe Call And Contact Center Outsourcing Market by Enterprise Size, 2024 - 2031, USD Million
- TABLE 129 Rest of Europe Call And Contact Center Outsourcing Market by End-use, 2020 - 2023, USD Million
- TABLE 130 Rest of Europe Call And Contact Center Outsourcing Market by End-use, 2024 - 2031, USD Million
- TABLE 131 Key Information - Alorica Inc.
- TABLE 132 Key Information - Concentrix Corporation
- TABLE 133 Key Information - Capgemini SE
- TABLE 134 Key Information - Computer Generated Solutions, Inc.
- TABLE 135 Key Information - Datamark Inc.
- TABLE 136 Key Information - Infosys Limited
- TABLE 137 Key Information - Konecta Group
- TABLE 138 Key Information - Serco Group plc
- TABLE 139 Key Information - Teleperformance SE
- TABLE 140 Key Information - Wipro Limited
LIST OF FIGURES
- FIG 1 Methodology for the research
- FIG 2 Europe Call And Contact Center Outsourcing Market, 2020 - 2031, USD Million
- FIG 3 Key Factors Impacting Call And Contact Center Outsourcing Market
- FIG 4 Porter's Five Forces Analysis - Call And Contact Center Outsourcing Market
- FIG 5 Europe Call And Contact Center Outsourcing Market share by Outsourcing Type, 2023
- FIG 6 Europe Call And Contact Center Outsourcing Market share by Outsourcing Type, 2031
- FIG 7 Europe Call And Contact Center Outsourcing Market by Outsourcing Type, 2020 - 2031, USD Million
- FIG 8 Europe Call And Contact Center Outsourcing Market share by Services, 2023
- FIG 9 Europe Call And Contact Center Outsourcing Market share by Services, 2031
- FIG 10 Europe Call And Contact Center Outsourcing Market by Services, 2020 - 2031, USD Million
- FIG 11 Europe Call And Contact Center Outsourcing Market share by Type, 2023
- FIG 12 Europe Call And Contact Center Outsourcing Market share by Type, 2031
- FIG 13 Europe Call And Contact Center Outsourcing Market by Type, 2020 - 2031, USD Million
- FIG 14 Europe Call And Contact Center Outsourcing Market share by Enterprise Size, 2023
- FIG 15 Europe Call And Contact Center Outsourcing Market share by Enterprise Size, 2031
- FIG 16 Europe Call And Contact Center Outsourcing Market by Enterprise Size, 2020 - 2031, USD Million
- FIG 17 Europe Call And Contact Center Outsourcing Market share by End-use, 2023
- FIG 18 Europe Call And Contact Center Outsourcing Market share by End-use, 2031
- FIG 19 Europe Call And Contact Center Outsourcing Market by End-use, 2020 - 2031, USD Million
- FIG 20 Europe Call And Contact Center Outsourcing Market share by Country, 2023
- FIG 21 Europe Call And Contact Center Outsourcing Market share by Country, 2031
- FIG 22 Europe Call And Contact Center Outsourcing Market by Country, 2020 - 2031, USD Million
- FIG 23 SWOT Analysis: Capgemini SE
- FIG 24 SWOT Analysis: Infosys Limited
- FIG 25 SWOT Analysis: Teleperformance SE
- FIG 26 SWOT Analysis: Wipro Limited
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