Need help finding what you are looking for?
Contact Us
PUBLISHER: KBV Research | PRODUCT CODE: 1642292
PUBLISHER: KBV Research | PRODUCT CODE: 1642292
North America Digital Process Automation Market Size, Share & Trends Analysis Report By Deployment Mode, By Component, By Business Function, By Organization Size, By Vertical, By Country and Growth Forecast, 2024 - 2031
PUBLISHED:
PAGES: 156 Pages
DELIVERY TIME: 1-2 business days
SELECT AN OPTION
The North America Digital Process Automation Market would witness market growth of 11.7% CAGR during the forecast period (2024-2031).
The US market dominated the North America Digital Process Automation Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $7,904 million by 2031. The Canada market is experiencing a CAGR of 13.9% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 13.1% during (2024 - 2031).
The market has seen exponential growth in recent years as businesses increasingly look to optimize and automate complex workflows to improve efficiency, reduce costs, and deliver better customer experiences. Digital Process Automation (DPA) refers to using digital technologies to streamline and automate business processes, allowing organizations to become more agile, adaptive, and responsive in an ever-evolving marketplace. While the concept of automation has been around for decades, DPA represents a more advanced, intelligent approach, utilizing not only robotic process automation (RPA) but also artificial intelligence (AI), machine learning (ML), and advanced analytics to drive greater business outcomes.
This comprehensive approach to automating business processes allows organizations to integrate disparate systems, manage data, and orchestrate workflows across various functions in a more seamless, real-time manner. The market spans multiple industries, including manufacturing, healthcare, retail, financial services, and government, all benefit from improved operational efficiency, cost reductions, compliance, and customer service.
Telecommunication providers leverage DPA to manage customer service workflows, automate billing processes, and monitor network infrastructure in real-time. The rise in internet penetration, with over 113 million internet users in 2022, further bolsters the demand for digital transformation, including DPA, to handle the growing data and user base. The sector's continued growth underscores the importance of automation technologies in maintaining operational excellence and ensuring customer satisfaction. In conclusion, Canada's significant healthcare investments and Mexico's rapidly expanding telecommunications sector provide unique opportunities for the market.
Based on Deployment Mode, the market is segmented into Cloud, and On-Premise. Based on Component, the market is segmented into Solution, and Services (Professional, and Managed). Based on Business Function, the market is segmented into Supply Chain Automation, Sales Process Automation, Marketing Automation, and Claims Automation. Based on Organization Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into BFSI (Banking, Financial Services & Insurance), Manufacturing, Consumer Goods & Retail, Healthcare, Transportation & Logistics, Telecom & IT, Energy & Utilities, and Other Vertical. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
List of Key Companies Profiled
- Appian Corporation
- UiPath, Inc.
- Automation Anywhere, Inc.
- Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
- Microsoft Corporation
- IBM Corporation
- Oracle Corporation
- Pegasystems Inc.
- NICE Ltd.
- Open Text Corporation
North America Digital Process Automation Market Report Segmentation
By Deployment Mode
- Cloud
- On-Premise
By Component
- Solution
- Services
- Professional
- Managed
By Business Function
- Supply Chain Automation
- Sales Process Automation
- Marketing Automation
- Claims Automation
By Organization Size
- Large Enterprises
- Small & Medium Enterprises (SMEs)
By Vertical
- BFSI (Banking, Financial Services & Insurance)
- Manufacturing
- Consumer Goods & Retail
- Healthcare
- Transportation & Logistics
- Telecom & IT
- Energy & Utilities
- Other Vertical
By Country
- US
- Canada
- Mexico
- Rest of North America
Table of Contents
Chapter 1. Market Scope & Methodology
- 1.1 Market Definition
- 1.2 Objectives
- 1.3 Market Scope
- 1.4 Segmentation
- 1.4.1 North America Digital Process Automation Market, by Deployment Mode
- 1.4.2 North America Digital Process Automation Market, by Component
- 1.4.3 North America Digital Process Automation Market, by Business Function
- 1.4.4 North America Digital Process Automation Market, by Organization Size
- 1.4.5 North America Digital Process Automation Market, by Vertical
- 1.4.6 North America Digital Process Automation Market, by Country
- 1.5 Methodology for the research
Chapter 2. Market at a Glance
- 2.1 Key Highlights
Chapter 3. Market Overview
- 3.1 Introduction
- 3.1.1 Overview
- 3.1.1.1 Market Composition and Scenario
- 3.1.1 Overview
- 3.2 Key Factors Impacting the Market
- 3.2.1 Market Drivers
- 3.2.2 Market Restraints
- 3.2.3 Market Opportunities
- 3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
- 4.1 KBV Cardinal Matrix
- 4.2 Recent Industry Wide Strategic Developments
- 4.2.1 Partnerships, Collaborations and Agreements
- 4.2.2 Product Launches and Product Expansions
- 4.2.3 Acquisition and Mergers
- 4.3 Market Share Analysis, 2023
- 4.4 Top Winning Strategies
- 4.4.1 Key Leading Strategies: Percentage Distribution (2020-2024)
- 4.4.2 Key Strategic Move: (Partnerships, Collaborations and Agreements: 2020, Jun - 2024, Oct) Leading Players
- 4.5 Porter Five Forces Analysis
Chapter 5. North America Digital Process Automation Market by Deployment Mode
- 5.1 North America Cloud Market by Region
- 5.2 North America On-Premise Market by Region
Chapter 6. North America Digital Process Automation Market by Component
- 6.1 North America Solution Market by Region
- 6.2 North America Services Market by Region
- 6.3 North America Digital Process Automation Market by Services Type
- 6.3.1 North America Professional Market by Country
- 6.3.2 North America Managed Market by Country
Chapter 7. North America Digital Process Automation Market by Business Function
- 7.1 North America Supply Chain Automation Market by Country
- 7.2 North America Sales Process Automation Market by Country
- 7.3 North America Marketing Automation Market by Country
- 7.4 North America Claims Automation Market by Country
Chapter 8. North America Digital Process Automation Market by Organization Size
- 8.1 North America Large Enterprises Market by Country
- 8.2 North America Small & Medium Enterprises (SMEs) Market by Country
Chapter 9. North America Digital Process Automation Market by Vertical
- 9.1 North America BFSI (Banking, Financial Services & Insurance) Market by Country
- 9.2 North America Manufacturing Market by Country
- 9.3 North America Consumer Goods & Retail Market by Country
- 9.4 North America Healthcare Market by Country
- 9.5 North America Transportation & Logistics Market by Country
- 9.6 North America Telecom & IT Market by Country
- 9.7 North America Energy & Utilities Market by Country
- 9.8 North America Other Vertical Market by Country
Chapter 10. North America Digital Process Automation Market by Country
- 10.1 US Digital Process Automation Market
- 10.1.1 US Digital Process Automation Market by Deployment Mode
- 10.1.2 US Digital Process Automation Market by Component
- 10.1.2.1 US Digital Process Automation Market by Services Type
- 10.1.3 US Digital Process Automation Market by Business Function
- 10.1.4 US Digital Process Automation Market by Organization Size
- 10.1.5 US Digital Process Automation Market by Vertical
- 10.2 Canada Digital Process Automation Market
- 10.2.1 Canada Digital Process Automation Market by Deployment Mode
- 10.2.2 Canada Digital Process Automation Market by Component
- 10.2.2.1 Canada Digital Process Automation Market by Services Type
- 10.2.3 Canada Digital Process Automation Market by Business Function
- 10.2.4 Canada Digital Process Automation Market by Organization Size
- 10.2.5 Canada Digital Process Automation Market by Vertical
- 10.3 Mexico Digital Process Automation Market
- 10.3.1 Mexico Digital Process Automation Market by Deployment Mode
- 10.3.2 Mexico Digital Process Automation Market by Component
- 10.3.2.1 Mexico Digital Process Automation Market by Services Type
- 10.3.3 Mexico Digital Process Automation Market by Business Function
- 10.3.4 Mexico Digital Process Automation Market by Organization Size
- 10.3.5 Mexico Digital Process Automation Market by Vertical
- 10.4 Rest of North America Digital Process Automation Market
- 10.4.1 Rest of North America Digital Process Automation Market by Deployment Mode
- 10.4.2 Rest of North America Digital Process Automation Market by Component
- 10.4.2.1 Rest of North America Digital Process Automation Market by Services Type
- 10.4.3 Rest of North America Digital Process Automation Market by Business Function
- 10.4.4 Rest of North America Digital Process Automation Market by Organization Size
- 10.4.5 Rest of North America Digital Process Automation Market by Vertical
Chapter 11. Company Profiles
- 11.1 Appian Corporation
- 11.1.1 Company Overview
- 11.1.2 Financial Analysis
- 11.1.3 Regional Analysis
- 11.1.4 Research & Development Expense
- 11.1.5 Recent strategies and developments:
- 11.1.5.1 Partnerships, Collaborations, and Agreements:
- 11.1.5.2 Acquisition and Mergers:
- 11.2 UiPath, Inc.
- 11.2.1 Company Overview
- 11.2.2 Recent strategies and developments:
- 11.2.2.1 Partnerships, Collaborations, and Agreements:
- 11.2.2.2 Product Launches and Product Expansions:
- 11.2.3 SWOT Analysis
- 11.3 Automation Anywhere, Inc.
- 11.3.1 Company Overview
- 11.3.2 SWOT Analysis
- 11.4 Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
- 11.4.1 Company Overview
- 11.4.2 Financial Analysis
- 11.4.3 Regional Analysis
- 11.4.4 Research & Development Expenses
- 11.4.5 Recent strategies and developments:
- 11.4.5.1 Partnerships, Collaborations, and Agreements:
- 11.4.6 SWOT Analysis
- 11.5 Microsoft Corporation
- 11.5.1 Company Overview
- 11.5.2 Financial Analysis
- 11.5.3 Segmental and Regional Analysis
- 11.5.4 Research & Development Expenses
- 11.5.5 Recent strategies and developments:
- 11.5.5.1 Partnerships, Collaborations, and Agreements:
- 11.5.5.2 Acquisition and Mergers:
- 11.5.6 SWOT Analysis
- 11.6 IBM Corporation
- 11.6.1 Company Overview
- 11.6.2 Financial Analysis
- 11.6.3 Regional & Segmental Analysis
- 11.6.4 Research & Development Expenses
- 11.6.5 Recent strategies and developments:
- 11.6.5.1 Acquisition and Mergers:
- 11.6.6 SWOT Analysis
- 11.7 Oracle Corporation
- 11.7.1 Company Overview
- 11.7.2 Financial Analysis
- 11.7.3 Segmental and Regional Analysis
- 11.7.4 Research & Development Expense
- 11.7.5 Recent strategies and developments:
- 11.7.5.1 Acquisition and Mergers:
- 11.7.6 SWOT Analysis
- 11.8 Pegasystems Inc.
- 11.8.1 Company Overview
- 11.8.2 Financial Analysis
- 11.8.3 Regional Analysis
- 11.8.4 Research & Development Expenses
- 11.8.5 Recent strategies and developments:
- 11.8.5.1 Product Launches and Product Expansions:
- 11.8.5.2 Acquisition and Mergers:
- 11.8.6 SWOT Analysis
- 11.9 NICE Ltd.
- 11.9.1 Company Overview
- 11.9.2 Financial Analysis
- 11.9.3 Segmental and Regional Analysis
- 11.9.4 Research & Development Expenses
- 11.9.5 SWOT Analysis
- 11.10. Open Text Corporation
- 11.10.1 Company Overview
- 11.10.2 Financial Analysis
- 11.10.3 Regional Analysis
- 11.10.4 Research & Development Expenses
- 11.10.5 SWOT Analysis
LIST OF TABLES
- TABLE 1 North America Digital Process Automation Market, 2020 - 2023, USD Million
- TABLE 2 North America Digital Process Automation Market, 2024 - 2031, USD Million
- TABLE 3 Partnerships, Collaborations and Agreements- Digital Process Automation Market
- TABLE 4 Product Launches And Product Expansions- Digital Process Automation Market
- TABLE 5 Acquisition and Mergers- Digital Process Automation Market
- TABLE 6 North America Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
- TABLE 7 North America Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
- TABLE 8 North America Cloud Market by Region, 2020 - 2023, USD Million
- TABLE 9 North America Cloud Market by Region, 2024 - 2031, USD Million
- TABLE 10 North America On-Premise Market by Region, 2020 - 2023, USD Million
- TABLE 11 North America On-Premise Market by Region, 2024 - 2031, USD Million
- TABLE 12 North America Digital Process Automation Market by Component, 2020 - 2023, USD Million
- TABLE 13 North America Digital Process Automation Market by Component, 2024 - 2031, USD Million
- TABLE 14 North America Solution Market by Region, 2020 - 2023, USD Million
- TABLE 15 North America Solution Market by Region, 2024 - 2031, USD Million
- TABLE 16 North America Services Market by Region, 2020 - 2023, USD Million
- TABLE 17 North America Services Market by Region, 2024 - 2031, USD Million
- TABLE 18 North America Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
- TABLE 19 North America Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
- TABLE 20 North America Professional Market by Country, 2020 - 2023, USD Million
- TABLE 21 North America Professional Market by Country, 2024 - 2031, USD Million
- TABLE 22 North America Managed Market by Country, 2020 - 2023, USD Million
- TABLE 23 North America Managed Market by Country, 2024 - 2031, USD Million
- TABLE 24 North America Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
- TABLE 25 North America Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
- TABLE 26 North America Supply Chain Automation Market by Country, 2020 - 2023, USD Million
- TABLE 27 North America Supply Chain Automation Market by Country, 2024 - 2031, USD Million
- TABLE 28 North America Sales Process Automation Market by Country, 2020 - 2023, USD Million
- TABLE 29 North America Sales Process Automation Market by Country, 2024 - 2031, USD Million
- TABLE 30 North America Marketing Automation Market by Country, 2020 - 2023, USD Million
- TABLE 31 North America Marketing Automation Market by Country, 2024 - 2031, USD Million
- TABLE 32 North America Claims Automation Market by Country, 2020 - 2023, USD Million
- TABLE 33 North America Claims Automation Market by Country, 2024 - 2031, USD Million
- TABLE 34 North America Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
- TABLE 35 North America Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
- TABLE 36 North America Large Enterprises Market by Country, 2020 - 2023, USD Million
- TABLE 37 North America Large Enterprises Market by Country, 2024 - 2031, USD Million
- TABLE 38 North America Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
- TABLE 39 North America Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
- TABLE 40 North America Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
- TABLE 41 North America Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
- TABLE 42 North America BFSI (Banking, Financial Services & Insurance) Market by Country, 2020 - 2023, USD Million
- TABLE 43 North America BFSI (Banking, Financial Services & Insurance) Market by Country, 2024 - 2031, USD Million
- TABLE 44 North America Manufacturing Market by Country, 2020 - 2023, USD Million
- TABLE 45 North America Manufacturing Market by Country, 2024 - 2031, USD Million
- TABLE 46 North America Consumer Goods & Retail Market by Country, 2020 - 2023, USD Million
- TABLE 47 North America Consumer Goods & Retail Market by Country, 2024 - 2031, USD Million
- TABLE 48 North America Healthcare Market by Country, 2020 - 2023, USD Million
- TABLE 49 North America Healthcare Market by Country, 2024 - 2031, USD Million
- TABLE 50 North America Transportation & Logistics Market by Country, 2020 - 2023, USD Million
- TABLE 51 North America Transportation & Logistics Market by Country, 2024 - 2031, USD Million
- TABLE 52 North America Telecom & IT Market by Country, 2020 - 2023, USD Million
- TABLE 53 North America Telecom & IT Market by Country, 2024 - 2031, USD Million
- TABLE 54 North America Energy & Utilities Market by Country, 2020 - 2023, USD Million
- TABLE 55 North America Energy & Utilities Market by Country, 2024 - 2031, USD Million
- TABLE 56 North America Other Vertical Market by Country, 2020 - 2023, USD Million
- TABLE 57 North America Other Vertical Market by Country, 2024 - 2031, USD Million
- TABLE 58 North America Digital Process Automation Market by Country, 2020 - 2023, USD Million
- TABLE 59 North America Digital Process Automation Market by Country, 2024 - 2031, USD Million
- TABLE 60 US Digital Process Automation Market, 2020 - 2023, USD Million
- TABLE 61 US Digital Process Automation Market, 2024 - 2031, USD Million
- TABLE 62 US Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
- TABLE 63 US Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
- TABLE 64 US Digital Process Automation Market by Component, 2020 - 2023, USD Million
- TABLE 65 US Digital Process Automation Market by Component, 2024 - 2031, USD Million
- TABLE 66 US Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
- TABLE 67 US Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
- TABLE 68 US Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
- TABLE 69 US Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
- TABLE 70 US Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
- TABLE 71 US Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
- TABLE 72 US Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
- TABLE 73 US Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
- TABLE 74 Canada Digital Process Automation Market, 2020 - 2023, USD Million
- TABLE 75 Canada Digital Process Automation Market, 2024 - 2031, USD Million
- TABLE 76 Canada Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
- TABLE 77 Canada Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
- TABLE 78 Canada Digital Process Automation Market by Component, 2020 - 2023, USD Million
- TABLE 79 Canada Digital Process Automation Market by Component, 2024 - 2031, USD Million
- TABLE 80 Canada Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
- TABLE 81 Canada Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
- TABLE 82 Canada Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
- TABLE 83 Canada Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
- TABLE 84 Canada Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
- TABLE 85 Canada Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
- TABLE 86 Canada Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
- TABLE 87 Canada Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
- TABLE 88 Mexico Digital Process Automation Market, 2020 - 2023, USD Million
- TABLE 89 Mexico Digital Process Automation Market, 2024 - 2031, USD Million
- TABLE 90 Mexico Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
- TABLE 91 Mexico Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
- TABLE 92 Mexico Digital Process Automation Market by Component, 2020 - 2023, USD Million
- TABLE 93 Mexico Digital Process Automation Market by Component, 2024 - 2031, USD Million
- TABLE 94 Mexico Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
- TABLE 95 Mexico Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
- TABLE 96 Mexico Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
- TABLE 97 Mexico Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
- TABLE 98 Mexico Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
- TABLE 99 Mexico Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
- TABLE 100 Mexico Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
- TABLE 101 Mexico Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
- TABLE 102 Rest of North America Digital Process Automation Market, 2020 - 2023, USD Million
- TABLE 103 Rest of North America Digital Process Automation Market, 2024 - 2031, USD Million
- TABLE 104 Rest of North America Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
- TABLE 105 Rest of North America Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
- TABLE 106 Rest of North America Digital Process Automation Market by Component, 2020 - 2023, USD Million
- TABLE 107 Rest of North America Digital Process Automation Market by Component, 2024 - 2031, USD Million
- TABLE 108 Rest of North America Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
- TABLE 109 Rest of North America Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
- TABLE 110 Rest of North America Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
- TABLE 111 Rest of North America Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
- TABLE 112 Rest of North America Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
- TABLE 113 Rest of North America Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
- TABLE 114 Rest of North America Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
- TABLE 115 Rest of North America Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
- TABLE 116 key information - Appian Corporation
- TABLE 117 Key Information - UiPath, Inc.
- TABLE 118 Key Information - Automation Anywhere, Inc.
- TABLE 119 key information - Blue Prism Group PLC
- TABLE 120 Key Information - Microsoft Corporation
- TABLE 121 Key Information - IBM Corporation
- TABLE 122 Key Information - Oracle Corporation
- TABLE 123 Key Information - Pegasystems Inc.
- TABLE 124 Key Information - NICE Ltd.
- TABLE 125 Key Information - Open Text Corporation
Have a question?
SELECT AN OPTION
Have a question?
Questions? Please give us a call or visit the contact form.