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PUBLISHER: IMARC | PRODUCT CODE: 1702199
PUBLISHER: IMARC | PRODUCT CODE: 1702199
OSS & BSS Market Size, Share, Trends and Forecast by Component, OSS & BSS Solution Type, Deployment Mode, Organization Size, Industry Vertical, and Region 2025-2033
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The global OSS & BSS market size was valued at USD 65.81 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 148.26 Billion by 2033, exhibiting a CAGR of 9.4% during 2025-2033. North America currently dominates the market, holding a significant market share of over 35.6% in 2024. The market is driven by the significant expansion of the telecommunication sector, rising consumer expectations, and the emergence of fifth generation technology to improve network speed, capacity, and connectivity.
An operation support system (OSS) is a software used to manage the operating system or communication networks. It handles network planning and maintains network inventories, such as computers, routers, and servers that are connected to a network. On the other hand, a business support system (BSS) supports and automates core business activities and management functions, such as product, customer, revenue, and order. It also provides information about customer relationships, payment orders, and new sign-ups. Due to the distinct and functional features offered by OSS and BSS, several organizations nowadays are focusing on incorporating both the tools to manage different areas of businesses efficiently.
OSS & BSS Market Trends:
With significant improvements in telecom infrastructure and increasing data consumption, telecom operators and providers are currently relying on OSS and BSS platforms to support business functions, including marketing, product offerings, sales, contracting, and delivery of services. This is further supported by the rising need for efficient portfolio and telecom site management software and the focus on personalization, seamless service usage, and diversity across communication industries and platforms. Apart from this, the rising usage of industrial automation and business intelligence (BI), artificial intelligence (AI), and machine learning (ML) technologies for building efficient digitized business processes are influencing the demand for 5G applications and services worldwide. This, in turn, is strengthening the market growth of the OSS and BSS platform that enables telecom operators to tackle the evolving needs of the end consumers. Besides this, the growing demand for streamlining billing systems, enhancing customer experiences, and improving business agility is anticipated to promote the sales of cloud OSS and BSS tools across the world.
Key Market Segmentation:
Breakup by Component:
- Solution
- Services
Breakup by OSS & BSS Solution Type:
- Network Planning and Design
- Service Delivery
- Service Fulfillment
- Service Assurance
- Billing and Revenue Management
- Network Performance Management
- Customer and Product Management
- Others
Breakup by Deployment Mode:
- On-premises
- Cloud-based
Breakup by Organization Size:
- Small and Medium-sized Enterprises
- Large Enterprises
Breakup by Industry Vertical:
- IT and Telecom
- BFSI
- Media and Entertainment
- Retail and E-Commerce
- Others
Breakup by Region:
- North America
- United States
- Canada
- Asia-Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
- Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
- Latin America
- Brazil
- Mexico
- Others
- Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.
Key Questions Answered in This Report
- 1.How big is the OSS & BSS market?
- 2.What is the future outlook of the OSS & BSS market?
- 3.What are the key factors driving the OSS & BSS market?
- 4.Which region accounts for the largest OSS & BSS market share?
- 5.Which are the leading companies in the global OSS & BSS market?
- 9. What is the breakup of the global OSS & BSS market based on the industry vertical?
- 10. What are the key regions in the global OSS & BSS market?
- 11. Who are the key players/companies in the global OSS & BSS market?"
Product Code: SR112025A5994
Table of Contents
1 Preface
2 Scope and Methodology
- 2.1 Objectives of the Study
- 2.2 Stakeholders
- 2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
- 2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
- 2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
- 4.1 Overview
- 4.2 Key Industry Trends
5 Global OSS & BSS Market
- 5.1 Market Overview
- 5.2 Market Performance
- 5.3 Impact of COVID-19
- 5.4 Market Forecast
6 Market Breakup by Component
- 6.1 Solution
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
- 6.2 Services
- 6.2.1 Market Trends
- 6.2.2 Market Forecast
7 Market Breakup by OSS & BSS Solution Type
- 7.1 Network Planning and Design
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
- 7.2 Service Delivery
- 7.2.1 Market Trends
- 7.2.2 Market Forecast
- 7.3 Service Fulfillment
- 7.3.1 Market Trends
- 7.3.2 Market Forecast
- 7.4 Service Assurance
- 7.4.1 Market Trends
- 7.4.2 Market Forecast
- 7.5 Billing and Revenue Management
- 7.5.1 Market Trends
- 7.5.2 Market Forecast
- 7.6 Network Performance Management
- 7.6.1 Market Trends
- 7.6.2 Market Forecast
- 7.7 Customer and Product Management
- 7.7.1 Market Trends
- 7.7.2 Market Forecast
- 7.8 Others
- 7.8.1 Market Trends
- 7.8.2 Market Forecast
8 Market Breakup by Deployment Mode
- 8.1 On-premises
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
- 8.2 Cloud-based
- 8.2.1 Market Trends
- 8.2.2 Market Forecast
9 Market Breakup by Organization Size
- 9.1 Small and Medium-sized Enterprises
- 9.1.1 Market Trends
- 9.1.2 Market Forecast
- 9.2 Large Enterprises
- 9.2.1 Market Trends
- 9.2.2 Market Forecast
10 Market Breakup by Industry Vertical
- 10.1 IT and Telecom
- 10.1.1 Market Trends
- 10.1.2 Market Forecast
- 10.2 BFSI
- 10.2.1 Market Trends
- 10.2.2 Market Forecast
- 10.3 Media and Entertainment
- 10.3.1 Market Trends
- 10.3.2 Market Forecast
- 10.4 Retail and E-Commerce
- 10.4.1 Market Trends
- 10.4.2 Market Forecast
- 10.5 Others
- 10.5.1 Market Trends
- 10.5.2 Market Forecast
11 Market Breakup by Region
- 11.1 North America
- 11.1.1 United States
- 11.1.1.1 Market Trends
- 11.1.1.2 Market Forecast
- 11.1.2 Canada
- 11.1.2.1 Market Trends
- 11.1.2.2 Market Forecast
- 11.1.1 United States
- 11.2 Asia-Pacific
- 11.2.1 China
- 11.2.1.1 Market Trends
- 11.2.1.2 Market Forecast
- 11.2.2 Japan
- 11.2.2.1 Market Trends
- 11.2.2.2 Market Forecast
- 11.2.3 India
- 11.2.3.1 Market Trends
- 11.2.3.2 Market Forecast
- 11.2.4 South Korea
- 11.2.4.1 Market Trends
- 11.2.4.2 Market Forecast
- 11.2.5 Australia
- 11.2.5.1 Market Trends
- 11.2.5.2 Market Forecast
- 11.2.6 Indonesia
- 11.2.6.1 Market Trends
- 11.2.6.2 Market Forecast
- 11.2.7 Others
- 11.2.7.1 Market Trends
- 11.2.7.2 Market Forecast
- 11.2.1 China
- 11.3 Europe
- 11.3.1 Germany
- 11.3.1.1 Market Trends
- 11.3.1.2 Market Forecast
- 11.3.2 France
- 11.3.2.1 Market Trends
- 11.3.2.2 Market Forecast
- 11.3.3 United Kingdom
- 11.3.3.1 Market Trends
- 11.3.3.2 Market Forecast
- 11.3.4 Italy
- 11.3.4.1 Market Trends
- 11.3.4.2 Market Forecast
- 11.3.5 Spain
- 11.3.5.1 Market Trends
- 11.3.5.2 Market Forecast
- 11.3.6 Russia
- 11.3.6.1 Market Trends
- 11.3.6.2 Market Forecast
- 11.3.7 Others
- 11.3.7.1 Market Trends
- 11.3.7.2 Market Forecast
- 11.3.1 Germany
- 11.4 Latin America
- 11.4.1 Brazil
- 11.4.1.1 Market Trends
- 11.4.1.2 Market Forecast
- 11.4.2 Mexico
- 11.4.2.1 Market Trends
- 11.4.2.2 Market Forecast
- 11.4.3 Others
- 11.4.3.1 Market Trends
- 11.4.3.2 Market Forecast
- 11.4.1 Brazil
- 11.5 Middle East and Africa
- 11.5.1 Market Trends
- 11.5.2 Market Breakup by Country
- 11.5.3 Market Forecast
12 SWOT Analysis
- 12.1 Overview
- 12.2 Strengths
- 12.3 Weaknesses
- 12.4 Opportunities
- 12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
- 14.1 Overview
- 14.2 Bargaining Power of Buyers
- 14.3 Bargaining Power of Suppliers
- 14.4 Degree of Competition
- 14.5 Threat of New Entrants
- 14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
- 16.1 Market Structure
- 16.2 Key Players
- 16.3 Profiles of Key Players
- 16.3.1 Amdocs
- 16.3.1.1 Company Overview
- 16.3.1.2 Product Portfolio
- 16.3.1.3 Financials
- 16.3.2 Cisco Systems Inc.
- 16.3.2.1 Company Overview
- 16.3.2.2 Product Portfolio
- 16.3.2.3 Financials
- 16.3.2.4 SWOT Analysis
- 16.3.3 Comarch SA
- 16.3.3.1 Company Overview
- 16.3.3.2 Product Portfolio
- 16.3.3.3 Financials
- 16.3.4 Hewlett Packard Enterprise Development LP
- 16.3.4.1 Company Overview
- 16.3.4.2 Product Portfolio
- 16.3.4.3 Financials
- 16.3.4.4 SWOT Analysis
- 16.3.5 Huawei Technologies Co. Ltd.
- 16.3.5.1 Company Overview
- 16.3.5.2 Product Portfolio
- 16.3.5.3 SWOT Analysis
- 16.3.6 Infosys Limited
- 16.3.6.1 Company Overview
- 16.3.6.2 Product Portfolio
- 16.3.6.3 Financials
- 16.3.6.4 SWOT Analysis
- 16.3.7 Netcracker Technology Corporation (NEC Corporation)
- 16.3.7.1 Company Overview
- 16.3.7.2 Product Portfolio
- 16.3.8 Nokia Corporation
- 16.3.8.1 Company Overview
- 16.3.8.2 Product Portfolio
- 16.3.8.3 Financials
- 16.3.8.4 SWOT Analysis
- 16.3.9 Oracle Corporation
- 16.3.9.1 Company Overview
- 16.3.9.2 Product Portfolio
- 16.3.9.3 Financials
- 16.3.9.4 SWOT Analysis
- 16.3.10 Suntech S.A.
- 16.3.10.1 Company Overview
- 16.3.10.2 Product Portfolio
- 16.3.11 Telefonaktiebolaget LM Ericsson
- 16.3.11.1 Company Overview
- 16.3.11.2 Product Portfolio
- 16.3.11.3 Financials
- 16.3.11.4 SWOT Analysis
- 16.3.1 Amdocs
Product Code: SR112025A5994
List of Figures
- Figure 1: Global: OSS & BSS Market: Major Drivers and Challenges
- Figure 2: Global: OSS & BSS Market: Sales Value (in Billion USD), 2019-2024
- Figure 3: Global: OSS & BSS Market Forecast: Sales Value (in Billion USD), 2025-2033
- Figure 4: Global: OSS & BSS Market: Breakup by Component (in %), 2024
- Figure 5: Global: OSS & BSS Market: Breakup by OSS & BSS Solution Type (in %), 2024
- Figure 6: Global: OSS & BSS Market: Breakup by Deployment Mode (in %), 2024
- Figure 7: Global: OSS & BSS Market: Breakup by Organization Size (in %), 2024
- Figure 8: Global: OSS & BSS Market: Breakup by Industry Vertical (in %), 2024
- Figure 9: Global: OSS & BSS Market: Breakup by Region (in %), 2024
- Figure 10: Global: OSS & BSS (Solution) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 11: Global: OSS & BSS (Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 12: Global: OSS & BSS (Services) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 13: Global: OSS & BSS (Services) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 14: Global: OSS & BSS (Network Planning and Design) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 15: Global: OSS & BSS (Network Planning and Design) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 16: Global: OSS & BSS (Service Delivery) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 17: Global: OSS & BSS (Service Delivery) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 18: Global: OSS & BSS (Service Fulfillment) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 19: Global: OSS & BSS (Service Fulfillment) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 20: Global: OSS & BSS (Service Assurance) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 21: Global: OSS & BSS (Service Assurance) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 22: Global: OSS & BSS (Billing and Revenue Management) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 23: Global: OSS & BSS (Billing and Revenue Management) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 24: Global: OSS & BSS (Network Performance Management) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 25: Global: OSS & BSS (Network Performance Management) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 26: Global: OSS & BSS (Customer and Product Management) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 27: Global: OSS & BSS (Customer and Product Management) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 28: Global: OSS & BSS (Other OSS & BSS Solution Types) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 29: Global: OSS & BSS (Other OSS & BSS Solution Types) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 30: Global: OSS & BSS (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 31: Global: OSS & BSS (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 32: Global: OSS & BSS (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 33: Global: OSS & BSS (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 34: Global: OSS & BSS (Small and Medium-sized Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 35: Global: OSS & BSS (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 36: Global: OSS & BSS (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 37: Global: OSS & BSS (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 38: Global: OSS & BSS (IT and Telecom) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 39: Global: OSS & BSS (IT and Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 40: Global: OSS & BSS (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 41: Global: OSS & BSS (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 42: Global: OSS & BSS (Media and Entertainment) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 43: Global: OSS & BSS (Media and Entertainment) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 44: Global: OSS & BSS (Retail and E-Commerce) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 45: Global: OSS & BSS (Retail and E-Commerce) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 46: Global: OSS & BSS (Other Industry Verticals) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 47: Global: OSS & BSS (Other Industry Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 48: North America: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 49: North America: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 50: United States: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 51: United States: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 52: Canada: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 53: Canada: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 54: Asia-Pacific: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 55: Asia-Pacific: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 56: China: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 57: China: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 58: Japan: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 59: Japan: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 60: India: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 61: India: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 62: South Korea: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 63: South Korea: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 64: Australia: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 65: Australia: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 66: Indonesia: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 67: Indonesia: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 68: Others: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 69: Others: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 70: Europe: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 71: Europe: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 72: Germany: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 73: Germany: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 74: France: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 75: France: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 76: United Kingdom: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 77: United Kingdom: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 78: Italy: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 79: Italy: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 80: Spain: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 81: Spain: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 82: Russia: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 83: Russia: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 84: Others: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 85: Others: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 86: Latin America: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 87: Latin America: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 88: Brazil: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 89: Brazil: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 90: Mexico: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 91: Mexico: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 92: Others: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 93: Others: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 94: Middle East and Africa: OSS & BSS Market: Sales Value (in Million USD), 2019 & 2024
- Figure 95: Middle East and Africa: OSS & BSS Market: Breakup by Country (in %), 2024
- Figure 96: Middle East and Africa: OSS & BSS Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 97: Global: OSS & BSS Industry: SWOT Analysis
- Figure 98: Global: OSS & BSS Industry: Value Chain Analysis
- Figure 99: Global: OSS & BSS Industry: Porter's Five Forces Analysis
List of Tables
- Table 1: Global: OSS & BSS Market: Key Industry Highlights, 2024 & 2033
- Table 2: Global: OSS & BSS Market Forecast: Breakup by Component (in Million USD), 2025-2033
- Table 3: Global: OSS & BSS Market Forecast: Breakup by OSS & BSS Solution Type (in Million USD), 2025-2033
- Table 4: Global: OSS & BSS Market Forecast: Breakup by Deployment Mode (in Million USD), 2025-2033
- Table 5: Global: OSS & BSS Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
- Table 6: Global: OSS & BSS Market Forecast: Breakup by Industry Vertical (in Million USD), 2025-2033
- Table 7: Global: OSS & BSS Market Forecast: Breakup by Region (in Million USD), 2025-2033
- Table 8: Global: OSS & BSS Market: Competitive Structure
- Table 9: Global: OSS & BSS Market: Key Players
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